StubHub is an online ticket marketplace that connects buyers and sellers for live events, including sports, concerts, theater, and more. The company's mission is to enable fans to experience the thrill of live entertainment by providing a safe and convenient platform for purchasing and selling tickets. StubHub's purpose is to make live events more accessible and enjoyable, giving people the opportunity to attend events they love and create memorable experiences.

Technology

StubHub

You need 3-5 years in DevOps, proficiency in OOP languages, expertise in infrastructure and data systems, and experience solving complex problems with a strong grasp of production environments.

You will design and build automated solutions, collaborate on Infra and Hosting processes, and enhance StubHub’s platforms through development, testing, and maintaining high-quality code practices.

Los Angeles

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 <div>
  StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we’re here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world.
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  <br> As a Software Engineer II, you will design and implement systems and services with an eye for elegance, maintainability, and practicality. Over the course of your career at the company, you will have the opportunity to contribute to diverse projects and the needs of the business. The best candidates and most successful team members exhibit versatility, a growth mindset, ability to learn, and enthusiasm in tackling new challenges across the company.
 </div>
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  <br> This is a hybrid role located out of our Santa Monica, CA office.
  <br> 
 </div>
 <div></div>
 <br> 
 <div>
  <b>About the team:</b>
 </div>
 <div>
   Our Infra, Hosting &amp; Data team is a group of passionate engineers who obsess about maintaining and evolving our internal service catalog that serves as the basis for creating new applications and services. We are responsible for build, deployment and artifact management. Also, responsible for infrastructure provisioning and management as well as attribution. We collaborate cross functionally across all platforms within the organization to ensure all teams are aligned on infrastructure best practices.
 </div> 
 <h3 class="jobSectionHeader"><b>What You'll Do:</b></h3>
 <ul>
  <li> Design and build automated solutions that align with software engineering best practices.</li>
  <li> Collaborate with development and operations teams to align Infra, Hosting &amp; Data processes with software development goals</li>
  <li> Design, develop, test, deploy, and maintain impactful improvements across all StubHub’s platforms and products, resulting in high-quality outcomes </li>
  <li>Collaborate with team members to ensure best practices across our code </li>
 </ul>
 <h3 class="jobSectionHeader"><b>What You've Done:</b></h3>
 <ul>
  <li> 3-5 years, or equivalent demonstration, of full-time relevant work experience in DevOps development</li>
  <li> Experience with developing robust, mission-critical systems using one or multiple general-purpose programming languages (e.g., C/C++, Java, C# or any other OOP language)</li>
  <li> Expertise in building software with one or more of the following: Infrastructure, Databases, Data Processing, Machine Learning, Distributed Systems, Security, and Privacy </li>
  <li>Previous experience designing and developing solutions to complex problems with significant business impact </li>
  <li>A strong understanding of how their systems interact with the broader production environment, including dependencies and platform primitives</li>
 </ul>
 <h3 class="jobSectionHeader"><b> What We Offer:</b></h3>
 <ul>
  <li><b> Accelerated Growth Environment:</b> Immerse yourself in an environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale.</li>
  <li><b> Top Tier Compensation Package:</b> Enjoy a rewarding compensation package that includes enticing stock incentives, aligning with our commitment to recognizing and valuing your contributions.</li>
  <li><b> Flexible Time Off:</b> Embrace a healthy work-life balance with unlimited Flex Time Off, providing you the flexibility to manage your schedule and recharge as needed.</li>
  <li><b> Comprehensive Benefits Package:</b> Prioritize your well-being with a comprehensive benefits package, featuring 401k, and premium Health, Vision, and Dental Insurance options.</li>
  <li><b> Team-Building Events:</b> Engage in vibrant team events that foster camaraderie and collaboration, creating an atmosphere where your professional and personal growth are celebrated.</li>
 </ul>
 <div></div>
 <div>
  <br> The anticipated gross annual base salary range for this role is $175,000 – $220,000 per year. Actual compensation will vary depending on factors such as a candidate’s qualifications, skills, experience, and competencies. Base annual salary is one component of StubHub’s total compensation and competitive benefits package, which also includes equity, 401(k), paid time off, paid parental leave, and comprehensive health benefits.
 </div>
 <div></div>
 <div>
  <br> California Job Applicant Privacy Notice found here
 </div>
 <div></div>
 <div>
  <b><br> About Us</b>
 </div>
 <div>
   StubHub is the world’s leading marketplace to buy and sell tickets to any live event, anywhere. Through StubHub in North America and viagogo, our international platform, we service customers in 195 countries in 33 languages and 49 available currencies. With more than 300 million tickets available annually on our platform to events around the world - from sports to music, comedy to dance, festivals to theater - StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences. Come join our team for a front-row seat to the action.
 </div>
 <div></div>
 <div>
  <b><br> We are an equal opportunity employer and value diversity on our team. We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.</b>
 </div>
</div>


 
  StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we’re here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world.
 
 
 
   As a Software Engineer II, you will design and implement systems and services with an eye for elegance, maintainability, and practicality. Over the course of your career at the company, you will have the opportunity to contribute to diverse projects and the needs of the business. The best candidates and most successful team members exhibit versatility, a growth mindset, ability to learn, and enthusiasm in tackling new challenges across the company.
 
 
 
   This is a hybrid role located out of our Santa Monica, CA office.
   
 
 
  
 
  About the team:
 
 
   Our Infra, Hosting & Data team is a group of passionate engineers who obsess about maintaining and evolving our internal service catalog that serves as the basis for creating new applications and services. We are responsible for build, deployment and artifact management. Also, responsible for infrastructure provisioning and management as well as attribution. We collaborate cross functionally across all platforms within the organization to ensure all teams are aligned on infrastructure best practices.
  
 What You'll Do:
 
   Design and build automated solutions that align with software engineering best practices.
   Collaborate with development and operations teams to align Infra, Hosting & Data processes with software development goals
   Design, develop, test, deploy, and maintain impactful improvements across all StubHub’s platforms and products, resulting in high-quality outcomes 
  Collaborate with team members to ensure best practices across our code 
 
 What You've Done:
 
   3-5 years, or equivalent demonstration, of full-time relevant work experience in DevOps development
   Experience with developing robust, mission-critical systems using one or multiple general-purpose programming languages (e.g., C/C++, Java, C# or any other OOP language)
   Expertise in building software with one or more of the following: Infrastructure, Databases, Data Processing, Machine Learning, Distributed Systems, Security, and Privacy 
  Previous experience designing and developing solutions to complex problems with significant business impact 
  A strong understanding of how their systems interact with the broader production environment, including dependencies and platform primitives
 
  What We Offer:
 
   Accelerated Growth Environment: Immerse yourself in an environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale.
   Top Tier Compensation Package: Enjoy a rewarding compensation package that includes enticing stock incentives, aligning with our commitment to recognizing and valuing your contributions.
   Flexible Time Off: Embrace a healthy work-life balance with unlimited Flex Time Off, providing you the flexibility to manage your schedule and recharge as needed.
   Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package, featuring 401k, and premium Health, Vision, and Dental Insurance options.
   Team-Building Events: Engage in vibrant team events that foster camaraderie and collaboration, creating an atmosphere where your professional and personal growth are celebrated.
 
 
 
   The anticipated gross annual base salary range for this role is $175,000 – $220,000 per year. Actual compensation will vary depending on factors such as a candidate’s qualifications, skills, experience, and competencies. Base annual salary is one component of StubHub’s total compensation and competitive benefits package, which also includes equity, 401(k), paid time off, paid parental leave, and comprehensive health benefits.
 
 
 
   California Job Applicant Privacy Notice found here
 
 
 
   About Us
 
 
   StubHub is the world’s leading marketplace to buy and sell tickets to any live event, anywhere. Through StubHub in North America and viagogo, our international platform, we service customers in 195 countries in 33 languages and 49 available currencies. With more than 300 million tickets available annually on our platform to events around the world - from sports to music, comedy to dance, festivals to theater - StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences. Come join our team for a front-row seat to the action.
 
 
 
   We are an equal opportunity employer and value diversity on our team. We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.
 


Software Engineer II - Infra, Hosting & Data - StubHub

Software Engineer II - Infra, Hosting & Data

You should have 15+ years in corporate communications, experience with C-level leaders, crisis or campaign expertise, strong communication skills, management experience, and high integrity.

You will develop communication strategies, manage media relations, provide executive counsel, lead a communications team, and collaborate with stakeholders to support business goals.

New York

StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we’re here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world.<br><br>StubHub is seeking an experienced public relations professional to lead our global function, based at headquarters in New York City. As the Vice President of Global Communications, you spearhead the development and execution of StubHub’s communications strategies. This position will report to the Chief Business Officer and lead a dedicated team overseeing executive, internal, consumer, social media, crisis, and policy communications. You will be responsible for designing and implementing public relations campaigns and media relations strategies to drive our business and policy goals. We’re looking for someone who is bold, adaptable, and can grapple with complex industry dynamics. Candidates should expect a fast-paced, collegial, performance-focused, collaborative work environment.<br><br>What You'll Do<br><br><br> * Develop and execute a comprehensive corporate communication strategy that<br> * drives StubHub’s business priorities and regulatory objectives.<br> * Proactively identify opportunities to secure positive media coverage and manage.<br> * crisis communication when necessary.<br> * Provide strategic counsel to the executive team, ensuring a consistent and<br> * effective leadership message externally and internally.<br> * Lead, recruit, and retain a high-performing corporate communications team,<br> * fostering a culture of collaboration, innovation, and excellence.<br> * Build and maintain strong relationships with key media outlets, journalists, and<br> * influencers in the technology and industry sectors.<br> * Work cross-functionally to address the needs of key stakeholders, including investors, customers, employees, and partners.<br>   <br>   <br>   <br><br>Who You Are<br><br><br> * Professional with 15+ years of experience in corporate communications and campaign-style media relations.<br> * Leader who has worked directly with C-level executives and / or principals.<br> * Candidates with crisis communications or political campaign experience preferred.<br> * Skilled communicator with the ability to translate complex concepts into clear and compelling messages both verbally and in writing.<br> * Demonstrated operational skills and attention to detail.<br> * Experience as an effective manager of both employees and consultants.<br> * High level of integrity and professionalism.<br>   <br>   <br>   <br><br>What We Offer<br><br><br> * Accelerated Growth Environment: Immerse yourself in an environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale.<br> * Top Tier Compensation Package: Enjoy a rewarding compensation package that includes enticing stock incentives, aligning with our commitment to recognizing and valuing your contributions.<br> * Flexible Time Off: Embrace a healthy work-life balance with unlimited Flex Time Off, providing you the flexibility to manage your schedule and recharge as needed.<br> * Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package, featuring 401k, and premium Health, Vision, and Dental Insurance options.<br> * Team-Building Events: Engage in vibrant team events that foster camaraderie and collaboration, creating an atmosphere where your professional and personal growth are celebrated.<br>   <br>   <br>   <br><br>The anticipated gross base annual salary range for this role is $300,000 – $322,500 per year. Actual compensation will vary depending on factors such as a candidate’s qualifications, skills, experience, and competencies. Base annual salary is one component of StubHub’s total compensation and competitive benefits package, which includes equity, 401(k), paid time off, paid parental leave, and comprehensive health benefits.<br><br>About Us<br><br>StubHub is the world’s leading marketplace to buy and sell tickets to any live event, anywhere. Through StubHub in North America and viagogo, our international platform, we service customers in 195 countries in 33 languages and 49 available currencies. With more than 300 million tickets available annually on our platform to events around the world -- from sports to music, comedy to dance, festivals to theater -- StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences. Come join our team for a front-row seat to the action.<br><br>For California Residents: California Job Applicant Privacy Notice found here<br><br>We are an equal opportunity employer and value diversity on our team. We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.

StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we’re here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world.StubHub is seeking an experienced public relations professional to lead our global function, based at headquarters in New York City. As the Vice President of Global Communications, you spearhead the development and execution of StubHub’s communications strategies. This position will report to the Chief Business Officer and lead a dedicated team overseeing executive, internal, consumer, social media, crisis, and policy communications. You will be responsible for designing and implementing public relations campaigns and media relations strategies to drive our business and policy goals. We’re looking for someone who is bold, adaptable, and can grapple with complex industry dynamics. Candidates should expect a fast-paced, collegial, performance-focused, collaborative work environment.What You'll Do * Develop and execute a comprehensive corporate communication strategy that * drives StubHub’s business priorities and regulatory objectives. * Proactively identify opportunities to secure positive media coverage and manage. * crisis communication when necessary. * Provide strategic counsel to the executive team, ensuring a consistent and * effective leadership message externally and internally. * Lead, recruit, and retain a high-performing corporate communications team, * fostering a culture of collaboration, innovation, and excellence. * Build and maintain strong relationships with key media outlets, journalists, and * influencers in the technology and industry sectors. * Work cross-functionally to address the needs of key stakeholders, including investors, customers, employees, and partners.         Who You Are * Professional with 15+ years of experience in corporate communications and campaign-style media relations. * Leader who has worked directly with C-level executives and / or principals. * Candidates with crisis communications or political campaign experience preferred. * Skilled communicator with the ability to translate complex concepts into clear and compelling messages both verbally and in writing. * Demonstrated operational skills and attention to detail. * Experience as an effective manager of both employees and consultants. * High level of integrity and professionalism.         What We Offer * Accelerated Growth Environment: Immerse yourself in an environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale. * Top Tier Compensation Package: Enjoy a rewarding compensation package that includes enticing stock incentives, aligning with our commitment to recognizing and valuing your contributions. * Flexible Time Off: Embrace a healthy work-life balance with unlimited Flex Time Off, providing you the flexibility to manage your schedule and recharge as needed. * Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package, featuring 401k, and premium Health, Vision, and Dental Insurance options. * Team-Building Events: Engage in vibrant team events that foster camaraderie and collaboration, creating an atmosphere where your professional and personal growth are celebrated.         The anticipated gross base annual salary range for this role is $300,000 – $322,500 per year. Actual compensation will vary depending on factors such as a candidate’s qualifications, skills, experience, and competencies. Base annual salary is one component of StubHub’s total compensation and competitive benefits package, which includes equity, 401(k), paid time off, paid parental leave, and comprehensive health benefits.About UsStubHub is the world’s leading marketplace to buy and sell tickets to any live event, anywhere. Through StubHub in North America and viagogo, our international platform, we service customers in 195 countries in 33 languages and 49 available currencies. With more than 300 million tickets available annually on our platform to events around the world -- from sports to music, comedy to dance, festivals to theater -- StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences. Come join our team for a front-row seat to the action.For California Residents: California Job Applicant Privacy Notice found hereWe are an equal opportunity employer and value diversity on our team. We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.

VP of Global Communications - StubHub

VP of Global Communications

You need 1-2 years in sales (e-commerce/tech), cold calling experience, strong organization, a business degree, excellent communication, CRM knowledge, and a passion for results.

You will build client relationships, onboard new clients, engage in proactive outreach, address inquiries, coordinate with internal teams, and maintain records in Salesforce, contributing to team goals.

StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we’re here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world.<br><br>StubHub's Global Sales team is looking for a highly motivated, goal-driven, and entrepreneurial-spirited Sales Executive to join our growing team. As Sales Executive, you will play a crucial role in onboarding new clients as well as developing client relationships, identifying their needs, and ensuring their best experience with our product. This opportunity is for those looking to grow into a successful career in sales and beyond.<br><br>This is a hybrid role with 2 days remote and 3 days in the office per week. This role will be located in our New York office. A remote working arrangement is not an option for this position.<br><br>What you've done<br><br><br> * 1-2 years of proven experience in sales, ideally e-commerce or IT/tech industry<br> * Cold calling experience and track record of meeting or exceeding sales targets<br> * Strong organizational and time management skills<br> * Passion for sales and results-oriented mindset<br> * Bachelor's Degree (preferably in Business Admin, Marketing or related field)<br> * Excellent communication and interpersonal skills<br> * Strong organizational and time management abilities<br> * Ability to adapt and thrive in a fast-paced, dynamic environment<br> * Desire to learn and grow within the company<br> * Salesforce or another CRM tool knowledge will be a plus<br> * You must have cold calling experience and a track record of success in such a role<br> * Ability to manage your own time and leads<br> * You must love sales and be excited by hooking and converting leads<br>   <br>   <br>   <br><br>What you'll do<br><br><br> * Develop and nurture strong relationships with assigned clients in accordance with quarterly goals established by the Director of Sales<br> * Onboarding clients in line with quarterly targets set will contribute to the overall sales team target<br> * Proactively engage new clients to initiate a dialogue, which may involve cold calling<br> * Investigate and comprehend client needs and objectives to position our products or services effectively<br> * Build a communication plan that includes follow-up phone calls and in-person meetings to establish successful relationships<br> * Contribute to the Sales Team's quarterly goal attainment through your performance<br> * Serve as clients' main point of contact, addressing inquiries and resolving issues promptly<br> * Advocate for clients' needs and coordinate with internal teams to ensure client satisfaction<br> * Maintain accurate client records, communications, and account activity in Salesforce<br> * Prepare regular reports and updates on account status and progress<br>   <br>   <br>   <br><br>What We Offer<br><br><br> * Accelerated Growth Environment: Immerse yourself in an environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale.<br> * Top Tier Compensation Package: Enjoy a rewarding compensation package that includes enticing stock incentives, aligning with our commitment to recognizing and valuing your contributions.<br> * Flexible Time Off: Embrace a healthy work-life balance with unlimited Flex Time Off, providing you the flexibility to manage your schedule and recharge as needed.<br> * Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package, featuring 401k, and premium Health, Vision, and Dental Insurance options.<br> * Team-Building Events: Engage in vibrant team events that foster camaraderie and collaboration, creating an atmosphere where your professional and personal growth are celebrated.<br>   <br>   <br>   <br><br>The anticipated gross base annual salary range for this role is $83,250 - $96,750 per year. Actual compensation will vary depending on factors such as a candidate’s qualifications, skills, experience, and competencies. Base annual salary is one component of StubHub’s total compensation and competitive benefits package, which includes equity, 401(k), paid time off, paid parental leave, and comprehensive health benefits.<br><br>About Us<br><br>StubHub is the world’s leading marketplace to buy and sell tickets to any live event, anywhere. Through StubHub in North America and viagogo, our international platform, we service customers in 195 countries in 33 languages and 49 available currencies. With more than 300 million tickets available annually on our platform to events around the world -- from sports to music, comedy to dance, festivals to theater -- StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences. Come join our team for a front-row seat to the action.<br><br>For California Residents: California Job Applicant Privacy Notice found here<br><br>We are an equal opportunity employer and value diversity on our team. We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.

StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we’re here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world.StubHub's Global Sales team is looking for a highly motivated, goal-driven, and entrepreneurial-spirited Sales Executive to join our growing team. As Sales Executive, you will play a crucial role in onboarding new clients as well as developing client relationships, identifying their needs, and ensuring their best experience with our product. This opportunity is for those looking to grow into a successful career in sales and beyond.This is a hybrid role with 2 days remote and 3 days in the office per week. This role will be located in our New York office. A remote working arrangement is not an option for this position.What you've done * 1-2 years of proven experience in sales, ideally e-commerce or IT/tech industry * Cold calling experience and track record of meeting or exceeding sales targets * Strong organizational and time management skills * Passion for sales and results-oriented mindset * Bachelor's Degree (preferably in Business Admin, Marketing or related field) * Excellent communication and interpersonal skills * Strong organizational and time management abilities * Ability to adapt and thrive in a fast-paced, dynamic environment * Desire to learn and grow within the company * Salesforce or another CRM tool knowledge will be a plus * You must have cold calling experience and a track record of success in such a role * Ability to manage your own time and leads * You must love sales and be excited by hooking and converting leads         What you'll do * Develop and nurture strong relationships with assigned clients in accordance with quarterly goals established by the Director of Sales * Onboarding clients in line with quarterly targets set will contribute to the overall sales team target * Proactively engage new clients to initiate a dialogue, which may involve cold calling * Investigate and comprehend client needs and objectives to position our products or services effectively * Build a communication plan that includes follow-up phone calls and in-person meetings to establish successful relationships * Contribute to the Sales Team's quarterly goal attainment through your performance * Serve as clients' main point of contact, addressing inquiries and resolving issues promptly * Advocate for clients' needs and coordinate with internal teams to ensure client satisfaction * Maintain accurate client records, communications, and account activity in Salesforce * Prepare regular reports and updates on account status and progress         What We Offer * Accelerated Growth Environment: Immerse yourself in an environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale. * Top Tier Compensation Package: Enjoy a rewarding compensation package that includes enticing stock incentives, aligning with our commitment to recognizing and valuing your contributions. * Flexible Time Off: Embrace a healthy work-life balance with unlimited Flex Time Off, providing you the flexibility to manage your schedule and recharge as needed. * Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package, featuring 401k, and premium Health, Vision, and Dental Insurance options. * Team-Building Events: Engage in vibrant team events that foster camaraderie and collaboration, creating an atmosphere where your professional and personal growth are celebrated.         The anticipated gross base annual salary range for this role is $83,250 - $96,750 per year. Actual compensation will vary depending on factors such as a candidate’s qualifications, skills, experience, and competencies. Base annual salary is one component of StubHub’s total compensation and competitive benefits package, which includes equity, 401(k), paid time off, paid parental leave, and comprehensive health benefits.About UsStubHub is the world’s leading marketplace to buy and sell tickets to any live event, anywhere. Through StubHub in North America and viagogo, our international platform, we service customers in 195 countries in 33 languages and 49 available currencies. With more than 300 million tickets available annually on our platform to events around the world -- from sports to music, comedy to dance, festivals to theater -- StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences. Come join our team for a front-row seat to the action.For California Residents: California Job Applicant Privacy Notice found hereWe are an equal opportunity employer and value diversity on our team. We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.

Sales Executive - StubHub

Sales Executive

You must have strong communication skills, be proficient in Microsoft Office and CRM software, multitask effectively, and speak English and Mandarin or Japanese. Experience in performance-driven roles is a plus.

You will handle customer inquiries via phone, email, and chat, provide solutions, maintain product knowledge, meet performance targets, and collaborate to improve processes and the customer experience.

Limerick

<div>
 <div>
  StubHub/ viagogo is growing and looking for people who want to help us shape how millions of people buy, sell, connect, and experience live events around the world. We value togetherness, trust, inclusion, and most importantly a culture of winning. We are a global organization looking for champions of innovation and change. If you are an entrepreneurial risk taker and ready to roll up your sleeves, you’ll thrive in our environment where the rewards are highly motivating.
 </div>
 <div></div>
 <div>
  <br> As a Customer Service Representative at StubHub/ viagogo, you will be the first point of contact for our valued customers, providing exceptional service and resolving inquiries efficiently. This role requires a proactive mindset, excellent communication skills, and a passion for delivering results. You will have the opportunity to work in a dynamic, fast-paced environment where performance is celebrated and rewarded.
 </div> 
 <h3 class="jobSectionHeader"><b>Responsibilities: </b></h3>
 <ul>
  <li>Handle inbound customer inquiries via phone, email, and chat with professionalism and efficiency.</li>
  <li> Identify customer needs and provide immediate solutions while educating customers to navigate and self-serve when possible.</li>
  <li> Meet and exceed individual and team performance targets for resolution rate, customer satisfaction, and response time.</li>
  <li> Maintain up-to-date knowledge of products, services, and company policies.</li>
  <li> Collaborate with cross-functional teams to improve processes and optimize the customer experience.</li>
  <li> Be friendly, reliable, and on-time, showing initiative and ownership across all assigned tasks.</li>
 </ul>
 <h3 class="jobSectionHeader"><b> Competencies: </b></h3>
 <ul>
  <li>Customer Focus -Demonstrates a deep understanding of customer needs and strives to exceed expectations in every interaction.</li>
  <li> Results Oriented - Driven by a desire to achieve and surpass performance metrics, with a commitment to delivering exceptional service and results.</li>
  <li> Communication - Articulate and empathetic communicator who can convey information clearly and effectively across various channels.</li>
  <li> Problem Solving - Analytical thinker with the ability to identify issues, evaluate options, and implement effective solutions.</li>
  <li> Attention to Detail - Meticulous and thorough in handling customer inquiries and ensuring accuracy in all tasks.</li>
  <li> Time Management - Efficiently manages workload and prioritizes tasks to meet or exceed performance targets.</li>
  <li> Technical Aptitude -Ability to navigate through computer programs with ease.</li>
  <li> Judgment and Decision-making - Ability to exercise sound judgment in decision-making, consistently aligning actions with established company policies and procedures.</li>
 </ul>
 <h3 class="jobSectionHeader"><b> Preferred Education and Experience: </b></h3>
 <ul>
  <li>Excellent verbal and written communication skills.</li>
  <li> Proficiency in Microsoft Office and CRM software.</li>
  <li> Ability to multitask and prioritize in a fast-paced environment.</li>
  <li> Experience working in a performance-driven culture is a plus.</li>
  <li> Proficiency in <b>English </b>and <b>Mandarin or Japanese </b>languages required</li>
 </ul>
 <div>
  <b> Position Type and Expected Hours of Work:</b>
 </div>
 <div></div>
 <div>
  <br> This is a Full-Time position which may require weekend shifts.
 </div>
 <div> 
 </div>
 <div>
   This role will require working in office3 days per week to ensure cross functional collaboration.
 </div>
</div>


 
  StubHub/ viagogo is growing and looking for people who want to help us shape how millions of people buy, sell, connect, and experience live events around the world. We value togetherness, trust, inclusion, and most importantly a culture of winning. We are a global organization looking for champions of innovation and change. If you are an entrepreneurial risk taker and ready to roll up your sleeves, you’ll thrive in our environment where the rewards are highly motivating.
 
 
 
   As a Customer Service Representative at StubHub/ viagogo, you will be the first point of contact for our valued customers, providing exceptional service and resolving inquiries efficiently. This role requires a proactive mindset, excellent communication skills, and a passion for delivering results. You will have the opportunity to work in a dynamic, fast-paced environment where performance is celebrated and rewarded.
  
 Responsibilities: 
 
  Handle inbound customer inquiries via phone, email, and chat with professionalism and efficiency.
   Identify customer needs and provide immediate solutions while educating customers to navigate and self-serve when possible.
   Meet and exceed individual and team performance targets for resolution rate, customer satisfaction, and response time.
   Maintain up-to-date knowledge of products, services, and company policies.
   Collaborate with cross-functional teams to improve processes and optimize the customer experience.
   Be friendly, reliable, and on-time, showing initiative and ownership across all assigned tasks.
 
  Competencies: 
 
  Customer Focus -Demonstrates a deep understanding of customer needs and strives to exceed expectations in every interaction.
   Results Oriented - Driven by a desire to achieve and surpass performance metrics, with a commitment to delivering exceptional service and results.
   Communication - Articulate and empathetic communicator who can convey information clearly and effectively across various channels.
   Problem Solving - Analytical thinker with the ability to identify issues, evaluate options, and implement effective solutions.
   Attention to Detail - Meticulous and thorough in handling customer inquiries and ensuring accuracy in all tasks.
   Time Management - Efficiently manages workload and prioritizes tasks to meet or exceed performance targets.
   Technical Aptitude -Ability to navigate through computer programs with ease.
   Judgment and Decision-making - Ability to exercise sound judgment in decision-making, consistently aligning actions with established company policies and procedures.
 
  Preferred Education and Experience: 
 
  Excellent verbal and written communication skills.
   Proficiency in Microsoft Office and CRM software.
   Ability to multitask and prioritize in a fast-paced environment.
   Experience working in a performance-driven culture is a plus.
   Proficiency in English and Mandarin or Japanese languages required
 
 
   Position Type and Expected Hours of Work:
 
 
 
   This is a Full-Time position which may require weekend shifts.
 
  
 
 
   This role will require working in office3 days per week to ensure cross functional collaboration.
 


Global Customer Service Representative with Mandarin or Japanese - StubHub

Global Customer Service Representative with Mandarin or Japanese

You need excellent verbal and written communication skills, proficiency in Microsoft Office and CRM, multitasking ability, and fluency in English and Portuguese. Performance-driven experience is a plus.

You will manage customer inquiries through phone, email, and chat, provide solutions, meet performance targets, stay updated on policies, and collaborate to enhance the customer experience.

<div>
 <div>
  StubHub/ viagogo is growing and looking for people who want to help us shape how millions of people buy, sell, connect, and experience live events around the world. We value togetherness, trust, inclusion, and most importantly a culture of winning. We are a global organization looking for champions of innovation and change. If you are an entrepreneurial risk taker and ready to roll up your sleeves, you’ll thrive in our environment where the rewards are highly motivating.
 </div>
 <div></div>
 <div>
  <br> As a Customer Service Representative at StubHub/ viagogo, you will be the first point of contact for our valued customers, providing exceptional service and resolving inquiries efficiently. This role requires a proactive mindset, excellent communication skills, and a passion for delivering results. You will have the opportunity to work in a dynamic, fast-paced environment where performance is celebrated and rewarded.
 </div> 
 <h3 class="jobSectionHeader"><b>Responsibilities: </b></h3>
 <ul>
  <li>Handle inbound customer inquiries via phone, email, and chat with professionalism and efficiency.</li>
  <li> Identify customer needs and provide immediate solutions while educating customers to navigate and self-serve when possible.</li>
  <li> Meet and exceed individual and team performance targets for resolution rate, customer satisfaction, and response time.</li>
  <li> Maintain up-to-date knowledge of products, services, and company policies.</li>
  <li> Collaborate with cross-functional teams to improve processes and optimize the customer experience.</li>
  <li> Be friendly, reliable, and on-time, showing initiative and ownership across all assigned tasks.</li>
 </ul>
 <h3 class="jobSectionHeader"><b> Competencies: </b></h3>
 <ul>
  <li>Customer Focus -Demonstrates a deep understanding of customer needs and strives to exceed expectations in every interaction.</li>
  <li> Results Oriented - Driven by a desire to achieve and surpass performance metrics, with a commitment to delivering exceptional service and results.</li>
  <li> Communication - Articulate and empathetic communicator who can convey information clearly and effectively across various channels.</li>
  <li> Problem Solving - Analytical thinker with the ability to identify issues, evaluate options, and implement effective solutions.</li>
  <li> Attention to Detail - Meticulous and thorough in handling customer inquiries and ensuring accuracy in all tasks.</li>
  <li> Time Management - Efficiently manages workload and prioritizes tasks to meet or exceed performance targets.</li>
  <li> Technical Aptitude -Ability to navigate through computer programs with ease.</li>
  <li> Judgment and Decision-making - Ability to exercise sound judgment in decision-making, consistently aligning actions with established company policies and procedures.</li>
 </ul>
 <h3 class="jobSectionHeader"><b> Preferred Education and Experience: </b></h3>
 <ul>
  <li>Excellent verbal and written communication skills.</li>
  <li> Proficiency in Microsoft Office and CRM software.</li>
  <li> Ability to multitask and prioritize in a fast-paced environment.</li>
  <li> Experience working in a performance-driven culture is a plus.</li>
  <li> Proficiency in <b>English </b>and <b>Portuguese </b>languages required</li>
 </ul>
 <div>
  <b> Position Type and Expected Hours of Work:</b>
 </div>
 <div></div>
 <div>
  <br> This is a Full-Time position which may require weekend shifts.
 </div>
 <div> 
 </div>
 <div>
   This role will require working in office3 days per week to ensure cross functional collaboration.
 </div>
</div>


 
  StubHub/ viagogo is growing and looking for people who want to help us shape how millions of people buy, sell, connect, and experience live events around the world. We value togetherness, trust, inclusion, and most importantly a culture of winning. We are a global organization looking for champions of innovation and change. If you are an entrepreneurial risk taker and ready to roll up your sleeves, you’ll thrive in our environment where the rewards are highly motivating.
 
 
 
   As a Customer Service Representative at StubHub/ viagogo, you will be the first point of contact for our valued customers, providing exceptional service and resolving inquiries efficiently. This role requires a proactive mindset, excellent communication skills, and a passion for delivering results. You will have the opportunity to work in a dynamic, fast-paced environment where performance is celebrated and rewarded.
  
 Responsibilities: 
 
  Handle inbound customer inquiries via phone, email, and chat with professionalism and efficiency.
   Identify customer needs and provide immediate solutions while educating customers to navigate and self-serve when possible.
   Meet and exceed individual and team performance targets for resolution rate, customer satisfaction, and response time.
   Maintain up-to-date knowledge of products, services, and company policies.
   Collaborate with cross-functional teams to improve processes and optimize the customer experience.
   Be friendly, reliable, and on-time, showing initiative and ownership across all assigned tasks.
 
  Competencies: 
 
  Customer Focus -Demonstrates a deep understanding of customer needs and strives to exceed expectations in every interaction.
   Results Oriented - Driven by a desire to achieve and surpass performance metrics, with a commitment to delivering exceptional service and results.
   Communication - Articulate and empathetic communicator who can convey information clearly and effectively across various channels.
   Problem Solving - Analytical thinker with the ability to identify issues, evaluate options, and implement effective solutions.
   Attention to Detail - Meticulous and thorough in handling customer inquiries and ensuring accuracy in all tasks.
   Time Management - Efficiently manages workload and prioritizes tasks to meet or exceed performance targets.
   Technical Aptitude -Ability to navigate through computer programs with ease.
   Judgment and Decision-making - Ability to exercise sound judgment in decision-making, consistently aligning actions with established company policies and procedures.
 
  Preferred Education and Experience: 
 
  Excellent verbal and written communication skills.
   Proficiency in Microsoft Office and CRM software.
   Ability to multitask and prioritize in a fast-paced environment.
   Experience working in a performance-driven culture is a plus.
   Proficiency in English and Portuguese languages required
 
 
   Position Type and Expected Hours of Work:
 
 
 
   This is a Full-Time position which may require weekend shifts.
 
  
 
 
   This role will require working in office3 days per week to ensure cross functional collaboration.
 


StubHub

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