The Swatch Group Ltd is an international group active in the manufacture and sale of finished watches, jewelry, watch movements and components. Swatch Group supplies nearly all components required for the watches sold by its 17 watch and jewelry brands as well as by its two retail brands, Tourbillon and Hour Passion. The Group’s production companies also supply movements and components to third-party watchmakers. 

The Swatch Group Ltd is also a key player in the manufacture and sale of electronic systems used in watchmaking and other industries. With its watch brands, it is also a leader in the field of sports event timing as official timekeeper and data-handler of most of the Olympic Games of the last decades and major international sports events. 

The Swatch Group Ltd has a unique emotional culture. Beauty and emotions in watches are as much part of it as high-tech, quality and added value on the customer’s wrist. Both, emotional poetry and innovation play an active part in the commitment to its customers. The Swatch Group Ltd was founded in 1983, by Nicolas G. Hayek. It grew out of the merger of two big Swiss watch groups, ASUAG and SSIH. The Group has since shown steady growth in key financials, leading to records. Today Swatch Group employs more than 33'500 persons in over 50 countries.

Retail & Consumer Goods

Swatch Group

You should be passionate about leadership, driven to meet KPIs, focused on customer experience, and able to develop team members. Retail experience and multiple languages are preferred.

You provide excellent customer service, promote products, assist in store management, ensure compliance with policies, train colleagues, and maintain a clean, organized sales environment.

Sales & Business Development

Hospitality & Retail

Dublin

The company The story of Swatch is the story of a revolution. In 1983, the unexpected appearance of an affordable, Swiss made, plastic watch turned the watch world upside down. Suddenly, a watch was much more than a way to measure time. It was a new language, a way to speak from the heart without words. Working for Swatch you will be part of a strong and expanding retail network and working for the world’s largest watchmaking group for one of the world’s most popular brands. Job description Swatch are looking for a Full Time Retail Sales Advisor, to join our NEW store in the heart of Dublin To provide service to customers, promote Swatch products and meet sales targets. To assist the manager in running the shop floor and deputise for the manager and assistant manager. What we offer: • Competitive Salary Package • Generous Employee Discounts / Staff Sales • Private Health Care • Career Development and Training • Employee Assistance and Mental Health Platform • Perkbox • Cycle to Work / Seasonal Ticket Scheme • Eye Test / Glasses Profile Sales • Greet and serve all customers providing a fast friendly service. • Ensure familiarity with the product range, past and present, so that customers can be provided with as much detail as necessary. •Ensure good knowledge of all functions of watches and other Swatch products. • Provide reliable information to customers in all matters relating to guaranteed and after sales service. • Help display merchandise as directed. • Contribute to the store reaching its monthly sales targets. • Oversee colleagues on the shop floor to ensure best practise is adhered to at all times, providing on the spot feedback when required Security • Assist in controlling shrinkage by attentive action on the shop floor, merchandise handling, accident prevention and careful operation of the till. • Maintain/build a general awareness of products and security hot spots. • Follow Company policy and procedures for opening/closing the store. • All transactions to be handled in a responsible and secure way Reporting • Accurate reporting of all administration and stock control. • Collation of sales figures. • Clearly articulate/communicate any issues the store has had in the absence of the Store Manager and/or Assistant Manager Care of the Store • Ensure the store is kept clean and presentable at all times. • Delegate tasks to colleagues to ensure productivity during peak trade Communication • Adhere to company policies and regulations. • Attend briefing sessions as directed by your line manager. • Hold briefing sessions in the absence of the Store Manager or Assistant Manager. • Confident to communicate at all levels, within the Store and with the wider Swatch Group teams • Present and conduct yourself in a professional manner to both customers and colleagues, ensuring all communication is clear. • Be familiar with international customer’s customs and culture. Product Knowledge • Attend regular training programmes. • Confidently deliver product knowledge and train colleagues on upcoming collections • Take responsibility, and be self-motivated and pro-active, to understand all new products and apply training and instructions. • Be able to deliver good product knowledge to our customers. Other • To undertake duties and responsibilities which may fall within the remit of such a post under the direction of your line manager. • As a member of the store management team be prepared to act up in a more senior capacity when the Store Manager and/or Assistant Manager are out of the business • Assist the store management team to lead and inspire your colleagues. • Ensure service standards and behaviour’s are in line with training and Swatch guidelines at all times. Professional requirements Essential • Passionate to lead, motivate and engage a team • Driven to improve conversion and ensure the store and team meet KPIs • Enjoys developing team members, with the ability to provide constructive and positive feedback • Passionate about providing the highest level of customer experience, leading by example for other team members • Uses initiative to support the Store Manager and Assistant Manager in running the store and providing ideas for improvements Preferred • Previous experience in retail and/or fashion accessories • Have experience dealing with international customers • Ability to communicate in multiple languages • Previous Supervisory experience Contact Nick Bright Job Reference: SGUK01221

The company The story of Swatch is the story of a revolution. In 1983, the unexpected appearance of an affordable, Swiss made, plastic watch turned the watch world upside down. Suddenly, a watch was much more than a way to measure time. It was a new language, a way to speak from the heart without words. Working for Swatch you will be part of a strong and expanding retail network and working for the world’s largest watchmaking group for one of the world’s most popular brands. Job description Swatch are looking for a Full Time Retail Sales Advisor, to join our NEW store in the heart of Dublin To provide service to customers, promote Swatch products and meet sales targets. To assist the manager in running the shop floor and deputise for the manager and assistant manager. What we offer: • Competitive Salary Package • Generous Employee Discounts / Staff Sales • Private Health Care • Career Development and Training • Employee Assistance and Mental Health Platform • Perkbox • Cycle to Work / Seasonal Ticket Scheme • Eye Test / Glasses Profile Sales • Greet and serve all customers providing a fast friendly service. • Ensure familiarity with the product range, past and present, so that customers can be provided with as much detail as necessary. •Ensure good knowledge of all functions of watches and other Swatch products. • Provide reliable information to customers in all matters relating to guaranteed and after sales service. • Help display merchandise as directed. • Contribute to the store reaching its monthly sales targets. • Oversee colleagues on the shop floor to ensure best practise is adhered to at all times, providing on the spot feedback when required Security • Assist in controlling shrinkage by attentive action on the shop floor, merchandise handling, accident prevention and careful operation of the till. • Maintain/build a general awareness of products and security hot spots. • Follow Company policy and procedures for opening/closing the store. • All transactions to be handled in a responsible and secure way Reporting • Accurate reporting of all administration and stock control. • Collation of sales figures. • Clearly articulate/communicate any issues the store has had in the absence of the Store Manager and/or Assistant Manager Care of the Store • Ensure the store is kept clean and presentable at all times. • Delegate tasks to colleagues to ensure productivity during peak trade Communication • Adhere to company policies and regulations. • Attend briefing sessions as directed by your line manager. • Hold briefing sessions in the absence of the Store Manager or Assistant Manager. • Confident to communicate at all levels, within the Store and with the wider Swatch Group teams • Present and conduct yourself in a professional manner to both customers and colleagues, ensuring all communication is clear. • Be familiar with international customer’s customs and culture. Product Knowledge • Attend regular training programmes. • Confidently deliver product knowledge and train colleagues on upcoming collections • Take responsibility, and be self-motivated and pro-active, to understand all new products and apply training and instructions. • Be able to deliver good product knowledge to our customers. Other • To undertake duties and responsibilities which may fall within the remit of such a post under the direction of your line manager. • As a member of the store management team be prepared to act up in a more senior capacity when the Store Manager and/or Assistant Manager are out of the business • Assist the store management team to lead and inspire your colleagues. • Ensure service standards and behaviour’s are in line with training and Swatch guidelines at all times. Professional requirements Essential • Passionate to lead, motivate and engage a team • Driven to improve conversion and ensure the store and team meet KPIs • Enjoys developing team members, with the ability to provide constructive and positive feedback • Passionate about providing the highest level of customer experience, leading by example for other team members • Uses initiative to support the Store Manager and Assistant Manager in running the store and providing ideas for improvements Preferred • Previous experience in retail and/or fashion accessories • Have experience dealing with international customers • Ability to communicate in multiple languages • Previous Supervisory experience Contact Nick Bright Job Reference: SGUK01221

Full Time Retail Sales Advisor (40 hours) - Swatch Grafton Street, Dublin *New Store* - Swatch Group

Full Time Retail Sales Advisor (40 hours) - Swatch Grafton Street, Dublin *New Store*

You need luxury retail experience, excellent communication skills, strong organizational abilities, and a proactive approach to challenges.

You will provide exceptional customer service, promote and sell products, assist management, ensure boutique presentation, handle deliveries, and maintain awareness of products and security.

Customer Relations

London

The company Based in Saint-Imier in Switzerland since 1832, the watchmaking company Longines wields expertise steeped in tradition, elegance and performance. With generations of experience as official timekeeper of world championships, and as partner of international sports federations, Longines has built strong and long-lasting relationships in the world of sport over the years. Known for the elegance of its timepieces, Longines is a member of Swatch Group Ltd., the world’s leading watch manufacturer. The Longines brand, with its winged hourglass emblem, is established in over 150 countries. Job description Are you a passionate about retail and luxury timepieces? Are you ready to take the next step in your career and support the management of a brand new Longines Boutique? You will provide exceptional levels of customer service to all customers. Merchandise, promote and sale of all Longines products to end consumers. Meeting all sales targets and Boutique objectives and supporting the management team. What we offer: • Competitive Salary Package • Generous Employee Discounts / Staff Sales • Private Health Care • Career Development and Training • Employee Assistance and Mental Health Platform • Perkbox • Cycle to Work / Seasonal Ticket Scheme • Eye Test / Glasses Profile Management • To assist the management team in training, supervising and motivating employees • Plan, organise and prioritise yourself and the team to optimise use of available time • Deliver high customer service within the team. • Motivate and develop team performance • Assist in Adhoc managerial tasks as required Security • Assist in controlling shrinkage by attentive action on the shop floor, merchandise handling, accident prevention and careful operation of the till and administration policies and procedures. • Maintain/build a general awareness of products and security hot spots. • Follow Company policy and procedures for opening/closing the boutique. • Maintain correct processing of all deliveries. • Opening and closing of the boutique Sales • Greet and serve all customers providing a friendly service and delivering a full and memorable experience. • Ensure familiarity with the product collection, past and present, so that customers can be provided with as much detail as necessary. • Ensure good knowledge of all functions of watches and other products. • Provide reliable information to customers in all matters relating to sales and customer service. • Help display merchandise as directed. • Contribute to the boutique reaching its monthly, quarterly and annual sales targets. • Deliver exceptional customer service to every customer, every time. Whether by email, over the phone, or in person in the boutique. Care of the Boutique • Ensure the boutique is kept clean and presentable at all times. • Back of house and shop floor are both just as important. • Health and Safety aware. • Good Visual Merchandising standards. Communication • Adhere to company policies and regulations. • Attend briefing sessions as directed by your line manager. • Can present, and conduct themselves in a professional manner to both customers and colleagues. • Can deal with international customers and familiar with their customs and culture. • Can communicate clearly to consumers and colleagues. Product Knowledge • Attend regular training days. • Take responsibility, and be self-motivated and pro-active, to understand all new products and apply training and instructions. • Be able to deliver good product knowledge to our customers. Merchandising • Ensure products are displayed in line with Company policies and procedures. • Deliver high boutique presentation standards. Other • To entertain clients and guests within the boutique and external environment • To undertake duties and responsibilities which may fall within the remit of such a post under the direction of your line manager. Professional requirements • Previous experience in luxury retail, preferably in watches or jewellery • Excellent communication and interpersonal skills, with the ability to build rapport with clients and colleagues. • Strong organizational and problem-solving skills, with a proactive approach to tasks and challenges. Contact Nick Bright Job Reference: SGUK01215

The company Based in Saint-Imier in Switzerland since 1832, the watchmaking company Longines wields expertise steeped in tradition, elegance and performance. With generations of experience as official timekeeper of world championships, and as partner of international sports federations, Longines has built strong and long-lasting relationships in the world of sport over the years. Known for the elegance of its timepieces, Longines is a member of Swatch Group Ltd., the world’s leading watch manufacturer. The Longines brand, with its winged hourglass emblem, is established in over 150 countries. Job description Are you a passionate about retail and luxury timepieces? Are you ready to take the next step in your career and support the management of a brand new Longines Boutique? You will provide exceptional levels of customer service to all customers. Merchandise, promote and sale of all Longines products to end consumers. Meeting all sales targets and Boutique objectives and supporting the management team. What we offer: • Competitive Salary Package • Generous Employee Discounts / Staff Sales • Private Health Care • Career Development and Training • Employee Assistance and Mental Health Platform • Perkbox • Cycle to Work / Seasonal Ticket Scheme • Eye Test / Glasses Profile Management • To assist the management team in training, supervising and motivating employees • Plan, organise and prioritise yourself and the team to optimise use of available time • Deliver high customer service within the team. • Motivate and develop team performance • Assist in Adhoc managerial tasks as required Security • Assist in controlling shrinkage by attentive action on the shop floor, merchandise handling, accident prevention and careful operation of the till and administration policies and procedures. • Maintain/build a general awareness of products and security hot spots. • Follow Company policy and procedures for opening/closing the boutique. • Maintain correct processing of all deliveries. • Opening and closing of the boutique Sales • Greet and serve all customers providing a friendly service and delivering a full and memorable experience. • Ensure familiarity with the product collection, past and present, so that customers can be provided with as much detail as necessary. • Ensure good knowledge of all functions of watches and other products. • Provide reliable information to customers in all matters relating to sales and customer service. • Help display merchandise as directed. • Contribute to the boutique reaching its monthly, quarterly and annual sales targets. • Deliver exceptional customer service to every customer, every time. Whether by email, over the phone, or in person in the boutique. Care of the Boutique • Ensure the boutique is kept clean and presentable at all times. • Back of house and shop floor are both just as important. • Health and Safety aware. • Good Visual Merchandising standards. Communication • Adhere to company policies and regulations. • Attend briefing sessions as directed by your line manager. • Can present, and conduct themselves in a professional manner to both customers and colleagues. • Can deal with international customers and familiar with their customs and culture. • Can communicate clearly to consumers and colleagues. Product Knowledge • Attend regular training days. • Take responsibility, and be self-motivated and pro-active, to understand all new products and apply training and instructions. • Be able to deliver good product knowledge to our customers. Merchandising • Ensure products are displayed in line with Company policies and procedures. • Deliver high boutique presentation standards. Other • To entertain clients and guests within the boutique and external environment • To undertake duties and responsibilities which may fall within the remit of such a post under the direction of your line manager. Professional requirements • Previous experience in luxury retail, preferably in watches or jewellery • Excellent communication and interpersonal skills, with the ability to build rapport with clients and colleagues. • Strong organizational and problem-solving skills, with a proactive approach to tasks and challenges. Contact Nick Bright Job Reference: SGUK01215

Full Time Sales Advisor - Longines Covent Garden - *NEW BOUTIQUE* - Swatch Group

Full Time Sales Advisor - Longines Covent Garden - *NEW BOUTIQUE*

You should be positive, customer-focused, adaptable, eager to learn about products, and able to work in a team. Retail experience and multilingual skills are preferred, along with a commercial mindset.

You will deliver excellent customer service, merchandise and promote products, and achieve sales targets to meet store objectives.

The company The story of Swatch is the story of a revolution. In 1983, the unexpected appearance of an affordable, Swiss made, plastic watch turned the watch world upside down. Suddenly, a watch was much more than a way to measure time. It was a new language, a way to speak from the heart without words. Working for Swatch you will be part of a strong and expanding retail network and working for the world’s largest watchmaking group for one of the world’s most popular brands. Job description Swatch have an exciting opportunity for a part time Retail Sales Advisor to join our store at the iconic Battersea PowerStation Shopping Centre in London. Your main activities will be to provide exceptional levels of customer service to all customers. Merchandise, promote and sale of all products to end consumers. Meeting all sales targets and store objectives. Profile Essential • Positive and outgoing with the ability to naturally converse with customers • Passionate about providing exceptional customer service, committed to understanding a customer’s needs/expectations with a strong desire to exceed them • Adaptable with the ability to build strong working relationships within small teams • Excited to learn about Swatch products and gain a technical understanding of our ranges Preferred • Have experience within retail and/or fashion accessories • Be accommodating to shifts, longer trading hours and staying late for events etc. • Have experience dealing with international customers • Ability to communicate in multiple languages • Commercial focus with a desire to exceed KPIs Contact Nick Bright Job Reference: SGUK01211

The company The story of Swatch is the story of a revolution. In 1983, the unexpected appearance of an affordable, Swiss made, plastic watch turned the watch world upside down. Suddenly, a watch was much more than a way to measure time. It was a new language, a way to speak from the heart without words. Working for Swatch you will be part of a strong and expanding retail network and working for the world’s largest watchmaking group for one of the world’s most popular brands. Job description Swatch have an exciting opportunity for a part time Retail Sales Advisor to join our store at the iconic Battersea PowerStation Shopping Centre in London. Your main activities will be to provide exceptional levels of customer service to all customers. Merchandise, promote and sale of all products to end consumers. Meeting all sales targets and store objectives. Profile Essential • Positive and outgoing with the ability to naturally converse with customers • Passionate about providing exceptional customer service, committed to understanding a customer’s needs/expectations with a strong desire to exceed them • Adaptable with the ability to build strong working relationships within small teams • Excited to learn about Swatch products and gain a technical understanding of our ranges Preferred • Have experience within retail and/or fashion accessories • Be accommodating to shifts, longer trading hours and staying late for events etc. • Have experience dealing with international customers • Ability to communicate in multiple languages • Commercial focus with a desire to exceed KPIs Contact Nick Bright Job Reference: SGUK01211

Part Time Retail Sales Advisor - Swatch Battersea (16 Hours Per Week) - Swatch Group

Part Time Retail Sales Advisor - Swatch Battersea (16 Hours Per Week)

You should be positive, customer-focused, adaptable, eager to learn about products, and able to work well in a team. Retail experience and multilingual skills are preferred.

You will deliver exceptional customer service, merchandise products, promote sales, and achieve targets to meet store objectives in a dynamic retail environment.

The company The story of Swatch is the story of a revolution. In 1983, the unexpected appearance of an affordable, Swiss made, plastic watch turned the watch world upside down. Suddenly, a watch was much more than a way to measure time. It was a new language, a way to speak from the heart without words. Working for Swatch you will be part of a strong and expanding retail network and working for the world’s largest watchmaking group for one of the world’s most popular brands. Job description Swatch have an exciting opportunity for a Part Time Retail Sales Advisor, to join our store in Covent Garden, London. Your main activities will be to provide exceptional levels of customer service to all customers. Merchandise, promote and sale of all products to end consumers. Meeting all sales targets and store objectives. Profile Essential • Positive and outgoing with the ability to naturally converse with customers • Passionate about providing exceptional customer service, committed to understanding a customer’s needs/expectations with a strong desire to exceed them • Adaptable with the ability to build strong working relationships within small teams • Excited to learn about Swatch products and gain a technical understanding of our ranges Preferred • Have experience within retail and/or fashion accessories • Be accommodating to shifts, longer trading hours and staying late for events etc. • Have experience dealing with international customers • Ability to communicate in multiple languages • Commercial focus with a desire to exceed KPIs Company address 31 James Street Covent Garden London WC2E 8PA Contact Nick Bright Job Reference: SGUK01209

The company The story of Swatch is the story of a revolution. In 1983, the unexpected appearance of an affordable, Swiss made, plastic watch turned the watch world upside down. Suddenly, a watch was much more than a way to measure time. It was a new language, a way to speak from the heart without words. Working for Swatch you will be part of a strong and expanding retail network and working for the world’s largest watchmaking group for one of the world’s most popular brands. Job description Swatch have an exciting opportunity for a Part Time Retail Sales Advisor, to join our store in Covent Garden, London. Your main activities will be to provide exceptional levels of customer service to all customers. Merchandise, promote and sale of all products to end consumers. Meeting all sales targets and store objectives. Profile Essential • Positive and outgoing with the ability to naturally converse with customers • Passionate about providing exceptional customer service, committed to understanding a customer’s needs/expectations with a strong desire to exceed them • Adaptable with the ability to build strong working relationships within small teams • Excited to learn about Swatch products and gain a technical understanding of our ranges Preferred • Have experience within retail and/or fashion accessories • Be accommodating to shifts, longer trading hours and staying late for events etc. • Have experience dealing with international customers • Ability to communicate in multiple languages • Commercial focus with a desire to exceed KPIs Company address 31 James Street Covent Garden London WC2E 8PA Contact Nick Bright Job Reference: SGUK01209

Swatch Group

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