Syracuse University is a private research institution that offers a diverse range of undergraduate and graduate programs across various fields of study. Its ultimate mission is to foster a rich educational environment that promotes learning, innovation, and discovery. The university's purpose is to prepare students for professional and personal success through rigorous academics, experiential learning opportunities, and a commitment to global citizenship. Syracuse University aims to cultivate knowledge, encourage intellectual growth, and contribute positively to society through research, scholarship, and community engagement.

Education

Syracuse University

A private, student-focused research university fueled by a spirit of discovery. Once Orange, Forever Orange 🍊

You need a Bachelor’s (Master’s preferred), theater experience, strong industry connections, and familiarity with diversity issues to engage students professionally. Teaching experience is a plus.

You will develop a syllabus, prepare classes, order materials, hold office hours, and grade assignments while reporting progress and final grades as per university guidelines.

Education & Teaching

Media & Journalism

New York

<div><div><div><div><b>Job #</b></div> <div>078221</div>
</div><br>
<div><div><b>Job Title</b></div> <div>Part-Time Faculty: Media Diversity + Inclusion on Broadway (Summer &lsquo;25) 3 credits</div>
</div><br>
<div><div><b>Location</b></div> <div>New York, NY</div>
</div><br>
<div><div><b>Pay Range</b></div> <div>$1,700 per credit hour</div>
</div><br>
<div><div><b>Pay Determination</b></div>
<div>Salary offers at Syracuse University will be based on education, experience, and relevant skills, as well as the academic or professional discipline of the position in the context of the home department, school, or college. Salary offers may also be influenced by prior relevant work or industry experience, where applicable. Faculty pay ranges are for 8.5 months&rsquo; salary unless otherwise specified.</div>
</div><br>
<div><div><b>FLSA Status</b></div> <div>Exempt</div>
</div><br>
<div><div><b>Hours</b></div>
<div>Summer 2025<br>
Class meets Tuesdays 6:00pm &ndash; 9:10pm<br>
Office hours required.</div>
</div><br>
<div><div><b>Job Type</b></div> <div>Part-time</div>
</div><br>
<div><div><b>Rank</b></div> <div>PTI/Adjunct</div>
</div><br>
<div><div><b>Campus</b></div> <div>New York, NY</div>
</div><br>
<div><div><b>Unionized Position Code</b></div> <div>UA</div>
</div><br>
<div><div><b>Job Description</b></div>
<div>The Syracuse University Newhouse NYC semester is seeking an adjunct instructor for a new Communications course called Topics in Media Diversity and Inclusion: Broadway Theater. The adjunct instructor will teach on Tuesdays 6:00pm-9:10pm during the Summer 2025 semester which begins on May 27, 2025 and ends on July 29, 2025. This position is based in NYC (classes cannot meet virtually).<br>
<br>
<b>Course Description:</b> The Syracuse University Newhouse NYC semester is seeking an adjunct instructor for a new Communications course called Topics in Media Diversity and Inclusion: Broadway Theater. The course will be an introduction to the fundamental issues surrounding diversity, inclusion and equity in media as approached through the lens of musical theater, specifically within Broadway and off-Broadway shows. Students will be exposed to industry professionals who cover Broadway, such as editors, social media strategists, casting directors, producers and more. The professor will also take the students to a total of three shows likely on three Thursday nights. These dates will be determined with the professor and the Director and Assistant Director of Newhouse NYC.<br>
<br>
This position is located at the Fisher Center, Syracuse University&rsquo;s consolidated academic campus at 136 Madison Avenue, NY, NY The expected salary range for this position is $1,700 per credit hour.</div>
</div><br>
<div><div><b>Qualifications</b></div>
<div>Bachelor&rsquo;s degree is required, Master&rsquo;s degree preferred. Teaching experience is preferred although not required. Please send a CV along with a cover letter and 3 references.</div>
</div><br>
<div><div><b>Job Specific Qualifications</b></div>
<div>The ideal candidate will have a significant amount of professional experience in theater and has experience working with Broadway and off-Broadway shows. This candidate will also have enough influence and relationships to provide students with opportunities to engage with other theater professionals either in a classroom setting or in the workplace. The instructor will design and execute a detailed course syllabus using approved learning objectives and following SU&rsquo;s syllabus template. The candidate should have some familiarity with key concepts and issues around race, gender, sexual orientation, ability and other areas of difference.</div>
</div><br>
<div><div><b>Responsibilities</b></div>
<div><div>It is understood that teaching assignments may include the following:</div><ul>
<li>Developing a syllabus.</li>
<li>Ordering in advance books and materials for students in the class to purchase on or before the first day of classes.</li>
<li>Preparing for classes.</li>
<li>Holding office hours each week to meet with students in the class and others.</li>
<li>Grading in a timely manner student assignments and examinations for the course; and turning in mid-semester progress reports and final grades according to University regulations.</li>
</ul></div>
</div><br>
<div><div><b>Physical Requirements</b></div>
<ul><li>Ability to instruct the class on the days and times it is designated to meet.</li>
<li>Ability to hold office hours on campus.</li>
<li>Ability to grade all assignments and examinations.</li>
</ul>
</div><br>
<div><div><b>Tools/Equipment</b></div>
<div>Ability to operate standard classroom instructional technology, which may include computer, projector, document camera, etc.</div>
</div><br>
<div><div><b>Application Instructions</b></div>
<div>In addition to completing an online application, please attach a curriculum vitae, cover letter and list of three references.</div>
</div><br>
<div><div><b>About Syracuse University</b></div>
<div>Syracuse University is a private, international research university with distinctive academics, diversely unique offerings, and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and over 150 years of history, Syracuse University offers a quintessential college experience.<br>
<br>
The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the University&rsquo;s 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit http://www.syracuse.edu.</div>
</div><br>
<div><div><b>About the Syracuse area</b></div>
<div>Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.</div>
</div><br>
<div><div><b>EEO Statement</b></div>
<div>Syracuse University is an equal-opportunity, affirmative-action institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.</div>
</div><br>
<div><div><b>Commitment to Supporting and Hiring Veterans</b></div>
<div>Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University&rsquo;s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.</div>
</div><br>
<div><div><b>Commitment to a Diverse and Inclusive Campus Community</b></div>
<div>Syracuse University maintains an inclusive learning environment in which students, faculty, administrators, staff, curriculum, social activities, governance, and all other aspects of campus life reflect a diverse, multi-cultural, and international worldview. The University community recognizes and values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to understand, live among, appreciate, and work in an inherently diverse country and world made up of people with different ethnic and racial backgrounds, military backgrounds, religious beliefs, socio-economic status, cultural traditions, abilities, sexual orientations and gender identities. To do so, we commit ourselves to promoting a community that celebrates and models the principles of diversity and inclusivity.</div></div></div></div><div></div>

Job # 078221

Job Title Part-Time Faculty: Media Diversity + Inclusion on Broadway (Summer ‘25) 3 credits

Location New York, NY

Pay Range $1,700 per credit hour

Pay Determination
Salary offers at Syracuse University will be based on education, experience, and relevant skills, as well as the academic or professional discipline of the position in the context of the home department, school, or college. Salary offers may also be influenced by prior relevant work or industry experience, where applicable. Faculty pay ranges are for 8.5 months’ salary unless otherwise specified.

FLSA Status Exempt

Hours
Summer 2025
Class meets Tuesdays 6:00pm – 9:10pm
Office hours required.

Job Type Part-time

Rank PTI/Adjunct

Campus New York, NY

Unionized Position Code UA

Job Description
The Syracuse University Newhouse NYC semester is seeking an adjunct instructor for a new Communications course called Topics in Media Diversity and Inclusion: Broadway Theater. The adjunct instructor will teach on Tuesdays 6:00pm-9:10pm during the Summer 2025 semester which begins on May 27, 2025 and ends on July 29, 2025. This position is based in NYC (classes cannot meet virtually).

Course Description: The Syracuse University Newhouse NYC semester is seeking an adjunct instructor for a new Communications course called Topics in Media Diversity and Inclusion: Broadway Theater. The course will be an introduction to the fundamental issues surrounding diversity, inclusion and equity in media as approached through the lens of musical theater, specifically within Broadway and off-Broadway shows. Students will be exposed to industry professionals who cover Broadway, such as editors, social media strategists, casting directors, producers and more. The professor will also take the students to a total of three shows likely on three Thursday nights. These dates will be determined with the professor and the Director and Assistant Director of Newhouse NYC.

This position is located at the Fisher Center, Syracuse University’s consolidated academic campus at 136 Madison Avenue, NY, NY The expected salary range for this position is $1,700 per credit hour.

Qualifications
Bachelor’s degree is required, Master’s degree preferred. Teaching experience is preferred although not required. Please send a CV along with a cover letter and 3 references.

Job Specific Qualifications
The ideal candidate will have a significant amount of professional experience in theater and has experience working with Broadway and off-Broadway shows. This candidate will also have enough influence and relationships to provide students with opportunities to engage with other theater professionals either in a classroom setting or in the workplace. The instructor will design and execute a detailed course syllabus using approved learning objectives and following SU’s syllabus template. The candidate should have some familiarity with key concepts and issues around race, gender, sexual orientation, ability and other areas of difference.

Responsibilities
It is understood that teaching assignments may include the following:
Developing a syllabus.
Ordering in advance books and materials for students in the class to purchase on or before the first day of classes.
Preparing for classes.
Holding office hours each week to meet with students in the class and others.
Grading in a timely manner student assignments and examinations for the course; and turning in mid-semester progress reports and final grades according to University regulations.


Physical Requirements
Ability to instruct the class on the days and times it is designated to meet.
Ability to hold office hours on campus.
Ability to grade all assignments and examinations.


Tools/Equipment
Ability to operate standard classroom instructional technology, which may include computer, projector, document camera, etc.

Application Instructions
In addition to completing an online application, please attach a curriculum vitae, cover letter and list of three references.

About Syracuse University
Syracuse University is a private, international research university with distinctive academics, diversely unique offerings, and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and over 150 years of history, Syracuse University offers a quintessential college experience.

The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the University’s 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit http://www.syracuse.edu.

About the Syracuse area
Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.

EEO Statement
Syracuse University is an equal-opportunity, affirmative-action institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.

Commitment to Supporting and Hiring Veterans
Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.

Commitment to a Diverse and Inclusive Campus Community
Syracuse University maintains an inclusive learning environment in which students, faculty, administrators, staff, curriculum, social activities, governance, and all other aspects of campus life reflect a diverse, multi-cultural, and international worldview. The University community recognizes and values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to understand, live among, appreciate, and work in an inherently diverse country and world made up of people with different ethnic and racial backgrounds, military backgrounds, religious beliefs, socio-economic status, cultural traditions, abilities, sexual orientations and gender identities. To do so, we commit ourselves to promoting a community that celebrates and models the principles of diversity and inclusivity.

Part-Time Faculty: Media Diversity + Inclusion on Broadway (Summer ‘25) 3 credits - Syracuse University

Part-Time Faculty: Media Diversity + Inclusion on Broadway (Summer ‘25) 3 credits

You need a bachelor's degree (master's preferred), recruiting experience, strong communication skills, Excel proficiency, and a background in equity, diversity, accessibility, and education recruitment.

You will engage with prospective students and families, manage the ambassador program, develop recruitment strategies, collaborate on international initiatives, and handle communications and social media.

People, HR & Administration

Syracuse

<div><div><div><div><b>Job #</b></div> <div>041746</div>
</div><br>
<div><div><b>Department Code</b></div> <div>21832-3014</div>
</div><br>
<div><div><b>Department</b></div> <div>Arts &amp; Sciences-Visitors' Center</div>
</div><br>
<div><div><b>Job Title</b></div> <div>Assistant Director of Recruitment</div>
</div><br>
<div><div><b>Location</b></div> <div>Syracuse, NY</div>
</div><br>
<div><div><b>Pay Range</b></div> <div>$60,450 - $70,000</div>
</div><br>
<div><div><b>Pay Determination</b></div>
<div>Pay rates at Syracuse University are based on a combination of factors including, but not limited to, the job responsibilities; the candidate&rsquo;s education, training, work experience and key competencies; the university&rsquo;s strategic priorities; internal peer equity; applicable federal, state, local laws, grant funding and contractual requisites; and external market analyses.</div>
</div><br>
<div><div><b>Staff Level</b></div> <div>S5</div>
</div><br>
<div><div><b>FLSA Status</b></div> <div>Exempt</div>
</div><br>
<div><div><b>Hours</b></div>
<div><div>Standard University business hours<br>
<br>
8:30am &ndash; 5:00pm (academic year)<br>
8:00am &ndash; 4:30pm (summer)</div><div>
<br>
Hours may vary based on operational needs.</div></div>
</div><br>
<div><div><b>Job Type</b></div> <div>Full-time</div>
</div><br>
<div><div><b>Campus</b></div> <div>Syracuse, NY</div>
</div><br>
<div><div><b>Unionized Position Code</b></div> <div>Not Applicable</div>
</div><br>
<div><div><b>Job Description</b></div>
<div>The Assistant Director of Recruitment will assist the assistant dean and associate director plan, implement and evaluate various efforts in student recruitment and public relations for the College of Arts and Sciences and Maxwell School of Citizenship and Public Affairs. Responsible for the supervision of the A&amp;S | Maxwell Student Ambassador Program, Maxwell specific communications, developing international recruitment initiatives and developing strategies to use information from our CRM, Slate, such as demonstrated interest and other relevant factors to improve yield. Strong collaboration with faculty, staff, and students.<br>
<br>
<b>This position is part of a bargaining unit and is represented by the union </b><b>SEIU</b><b>, Local 200United.</b>
</div>
</div><br>
<div><div><b>Education and Experience</b></div>
<ul><li>A bachelor&rsquo;s degree and/or equivalent combination of education and experience is necessary. Master&rsquo;s degree preferred.</li>
<li>Reasonable experience in recruiting and familiarity with Syracuse University, the College of Arts and Sciences and the Maxwell School of Citizenship is preferred.</li>
</ul>
</div><br>
<div><div><b>Skills and Knowledge</b></div>
<ul><li>Excellent interpersonal, verbal, and written communication ability.</li>
<li>The ability to use excel and other databases to maintain and present data.</li>
<li>Flexibility in fast paced deadline-oriented environment.</li>
<li>Experience or educational background related to the promotion of equity, diversity, accessibility, and inclusion.</li>
<li>Experience in educational recruitment and admissions strongly preferred.</li>
</ul>
</div><br>
<div><div><b>Responsibilities</b></div>
<ul><li>Meet with daily visitors in the admissions office, speak with students and families at recruitment events, on the phone and via Zoom. Attend off-campus recruitment events and conduct admissions interviews.</li>
<li>Manage the A&amp;S | Maxwell Student Ambassador Program and student employees including; hiring, training, and scheduling</li>
<li>Develop recruitment pipelines in existing and growing markets. Travel to Boston, NYC, and Washington D.C. regularly to cultivate applicant pool and improve yield.</li>
<li>Collaborate with central international team and international advisors to develop new initiatives to strengthen international student recruitment.</li>
<li>Assume responsibilities of all Maxwell related communications. Plan, write and distribute communications about programs, admissions events and coordinate Maxwell specific social media content.</li>
</ul>
</div><br>
<div><div><b>Physical Requirements</b></div>
<div>Not Applicable</div>
</div><br>
<div><div><b>Tools/Equipment</b></div>
<div>Not Applicable</div>
</div><br>
<div><div><b>Application Instructions</b></div>
<div>In addition to completing an online application, please attach a resume and cover letter.</div>
</div><br>
<div><div><b>About Syracuse University</b></div>
<div>Syracuse University is a private, international research university with distinctive academics, diversely unique offerings, and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and over 150 years of history, Syracuse University offers a quintessential college experience.<br>
<br>
The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the University&rsquo;s 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit http://www.syracuse.edu.</div>
</div><br>
<div><div><b>About the Syracuse area</b></div>
<div>Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.</div>
</div><br>
<div><div><b>EEO Statement</b></div>
<div>Syracuse University is an equal-opportunity, affirmative-action institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.</div>
</div><br>
<div><div><b>Commitment to Supporting and Hiring Veterans</b></div>
<div>Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University&rsquo;s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.</div>
</div><br>
<div><div><b>Commitment to a Diverse and Inclusive Campus Community</b></div>
<div>Syracuse University maintains an inclusive learning environment in which students, faculty, administrators, staff, curriculum, social activities, governance, and all other aspects of campus life reflect a diverse, multi-cultural, and international worldview. The University community recognizes and values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to understand, live among, appreciate, and work in an inherently diverse country and world made up of people with different ethnic and racial backgrounds, military backgrounds, religious beliefs, socio-economic status, cultural traditions, abilities, sexual orientations and gender identities. To do so, we commit ourselves to promoting a community that celebrates and models the principles of diversity and inclusivity.</div></div></div></div><div></div>

Job # 041746

Department Code 21832-3014

Department Arts & Sciences-Visitors' Center

Job Title Assistant Director of Recruitment

Location Syracuse, NY

Pay Range $60,450 - $70,000

Pay Determination
Pay rates at Syracuse University are based on a combination of factors including, but not limited to, the job responsibilities; the candidate’s education, training, work experience and key competencies; the university’s strategic priorities; internal peer equity; applicable federal, state, local laws, grant funding and contractual requisites; and external market analyses.

Staff Level S5

FLSA Status Exempt

Hours
Standard University business hours

8:30am – 5:00pm (academic year)
8:00am – 4:30pm (summer)

Hours may vary based on operational needs.

Job Type Full-time

Campus Syracuse, NY

Unionized Position Code Not Applicable

Job Description
The Assistant Director of Recruitment will assist the assistant dean and associate director plan, implement and evaluate various efforts in student recruitment and public relations for the College of Arts and Sciences and Maxwell School of Citizenship and Public Affairs. Responsible for the supervision of the A&S | Maxwell Student Ambassador Program, Maxwell specific communications, developing international recruitment initiatives and developing strategies to use information from our CRM, Slate, such as demonstrated interest and other relevant factors to improve yield. Strong collaboration with faculty, staff, and students.

This position is part of a bargaining unit and is represented by the union SEIU, Local 200United.


Education and Experience
A bachelor’s degree and/or equivalent combination of education and experience is necessary. Master’s degree preferred.
Reasonable experience in recruiting and familiarity with Syracuse University, the College of Arts and Sciences and the Maxwell School of Citizenship is preferred.


Skills and Knowledge
Excellent interpersonal, verbal, and written communication ability.
The ability to use excel and other databases to maintain and present data.
Flexibility in fast paced deadline-oriented environment.
Experience or educational background related to the promotion of equity, diversity, accessibility, and inclusion.
Experience in educational recruitment and admissions strongly preferred.


Responsibilities
Meet with daily visitors in the admissions office, speak with students and families at recruitment events, on the phone and via Zoom. Attend off-campus recruitment events and conduct admissions interviews.
Manage the A&S | Maxwell Student Ambassador Program and student employees including; hiring, training, and scheduling
Develop recruitment pipelines in existing and growing markets. Travel to Boston, NYC, and Washington D.C. regularly to cultivate applicant pool and improve yield.
Collaborate with central international team and international advisors to develop new initiatives to strengthen international student recruitment.
Assume responsibilities of all Maxwell related communications. Plan, write and distribute communications about programs, admissions events and coordinate Maxwell specific social media content.


Physical Requirements
Not Applicable

Tools/Equipment
Not Applicable

Application Instructions
In addition to completing an online application, please attach a resume and cover letter.

About Syracuse University
Syracuse University is a private, international research university with distinctive academics, diversely unique offerings, and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and over 150 years of history, Syracuse University offers a quintessential college experience.

The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the University’s 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit http://www.syracuse.edu.

About the Syracuse area
Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.

EEO Statement
Syracuse University is an equal-opportunity, affirmative-action institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.

Commitment to Supporting and Hiring Veterans
Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.

Commitment to a Diverse and Inclusive Campus Community
Syracuse University maintains an inclusive learning environment in which students, faculty, administrators, staff, curriculum, social activities, governance, and all other aspects of campus life reflect a diverse, multi-cultural, and international worldview. The University community recognizes and values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to understand, live among, appreciate, and work in an inherently diverse country and world made up of people with different ethnic and racial backgrounds, military backgrounds, religious beliefs, socio-economic status, cultural traditions, abilities, sexual orientations and gender identities. To do so, we commit ourselves to promoting a community that celebrates and models the principles of diversity and inclusivity.

Assistant Director of Recruitment - Syracuse University

Assistant Director of Recruitment

You need a Bachelor’s degree (Master’s preferred), theater experience (Broadway/Off-Broadway), teaching experience preferred, and familiarity with diversity issues in theater.

You will develop a syllabus, order materials, prepare for classes, hold weekly office hours, and grade assignments while following university regulations for reports and grades.

You need a Bachelor's degree, 5+ years in enterprise applications, functional/technical knowledge, and experience with PeopleSoft and OnBase. Higher education experience is preferred.

You will analyze business needs, manage application utilization, develop vendor relationships, lead a team, ensure documentation maintenance, track performance metrics, and participate in user groups.

IT & Cybersecurity

<div><div><div><div><b>Job #</b></div> <div>041690</div>
</div><br>
<div><div><b>Department Code</b></div> <div>20701-6025</div>
</div><br>
<div><div><b>Department</b></div> <div>Information Technology Services</div>
</div><br>
<div><div><b>Job Title</b></div> <div>Associate Director Enterprise Applications-HR/Payroll</div>
</div><br>
<div><div><b>Location</b></div> <div>Syracuse, NY</div>
</div><br>
<div><div><b>Pay Range</b></div> <div>$84,000 - $112,000</div>
</div><br>
<div><div><b>Pay Determination</b></div>
<div>Pay rates at Syracuse University are based on a combination of factors including, but not limited to, the job responsibilities; the candidate&rsquo;s education, training, work experience and key competencies; the university&rsquo;s strategic priorities; internal peer equity; applicable federal, state, local laws, grant funding and contractual requisites; and external market analyses.</div>
</div><br>
<div><div><b>Staff Level</b></div> <div>S6</div>
</div><br>
<div><div><b>FLSA Status</b></div> <div>Exempt</div>
</div><br>
<div><div><b>Hours</b></div>
<div><div>Standard University business hours:<br>
<br>
8:30am &ndash; 5:00pm (academic year)<br>
8:00am &ndash; 4:30pm (summer)</div><div>
<br>
Hours may vary based on operational needs.</div></div>
</div><br>
<div><div><b>Job Type</b></div> <div>Full-time</div>
</div><br>
<div><div><b>Campus</b></div> <div>Syracuse, NY</div>
</div><br>
<div><div><b>Unionized Position Code</b></div> <div>Not Applicable</div>
</div><br>
<div><div><b>Job Description</b></div>
<div><b>*This position is eligible for hybrid and remote work arrangements.</b><br>
<br>
The Associate Director Enterprise Application Services(EAS) &ndash; HR, Payroll, Business &amp; Finance, and OnBase reports to the Director of Information Technology &amp; Services. This person is responsible for the overall deployment and user experience with these enterprise systems. This includes PeopleSoft Human Capital Management, Financials/Supply Chain, OnBase, and numerous integrated systems. This position works closely with the functional leads in business units to understand their objectives, and to optimize the use of delivered features and integrations of on-premise and cloud-based applications.<br>
<br>
The Associate Director supervises IT analyst/developers in the support of the applications, including fit-gap analysis, design and development of solutions as well as troubleshooting and problem solving. Centralization of IT analysis and decision-making ensures consistent and effective practice of security, accessibility, and usability standards.<br>
<br>
As a member of the leadership team in Enterprise Application Services, they contribute to project planning for product updates, upgrades, integrations, and customizations. This includes project analysis and management.</div>
</div><br>
<div><div><b>Education and Experience</b></div>
<ul><li>Bachelors Degree or equivalent combination of education and experience required.</li></ul>
</div><br>
<div><div><b>Skills and Knowledge</b></div>
<ul><li>Five (5+) plus years of enterprise application experience required with demonstrable increase in responsibility.</li>
<li>Combination of functional and technical knowledge required.</li>
<li>PeopleSoft application experience highly desirable.</li>
<li>OnBase application experience highly desirable.</li>
<li>Experience in Higher Education highly preferred.</li>
<li>Participation in programs designed to promote inclusion and accessibility.</li>
<li>Strong verbal and written communication skills to translate functional goals into actionable technical requirements, and to explain technical capabilities and constraints as appropriate to the audience.</li>
</ul>
</div><br>
<div><div><b>Responsibilities</b></div>
<ul><li>Establish relationships with key business units and serve as an advocate for enterprise application utilization, support, and training.</li>
<li>Analyze business unit needs to ensure enterprise applications are performing to expectations.</li>
<li>Monitor business units utilization of enterprise applications with ability to map processes, analyze requirements, gaps, issues, risks, and potential workflow enhancements.</li>
<li>Lead and influence decisions regarding the use of custom modifications, where appropriate.</li>
<li>Build and manage vendor relationships to understand product road maps.</li>
<li>Ensure delivery of accessible applications.</li>
<li>Recruit, hire, define performance expectations and provide feedback that encourages creativity, professional growth, accountability, and teamwork.</li>
<li>Manage day-to-day work of IT analysts/developers/administrators, including resolution of emergent issues, management of change requests, and projects to provide technical design and development of solutions.</li>
<li>Recognize and reward good performance. Take corrective actions promptly and professionally.</li>
<li>Ensure that application inventories and documentation are maintained, such as business process guides and standard operating procedures.</li>
<li>Develop, track, and analyze key performance metrics to improve the effectiveness and efficiency of services provided by the team.</li>
<li>Develop teams professional skills in the IT and leadership fields through trade magazines, manuals, seminars, and courses.</li>
<li>Participate with EAS leadership to define and manage project work.</li>
<li>Contribute to strategic direction by participating with ITS leadership forums.</li>
<li>Participate in institutional user groups (e.g. Educause, Higher Education User group (HEUG), or Higher Education OnBase Group) to stay apprised of features/trends/issues.</li>
<li>Other related duties as assigned.</li>
</ul>
</div><br>
<div><div><b>Physical Requirements</b></div>
<ul><li></li></ul>
</div><br>
<div><div><b>Tools/Equipment</b></div>
<ul><li></li></ul>
</div><br>
<div><div><b>Application Instructions</b></div>
<div>In addition to completing an online application, please attach a resume and cover letter.</div>
</div><br>
<div><div><b>About Syracuse University</b></div>
<div>Syracuse University is a private, international research university with distinctive academics, diversely unique offerings, and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and over 150 years of history, Syracuse University offers a quintessential college experience.<br>
<br>
The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the University&rsquo;s 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit http://www.syracuse.edu.</div>
</div><br>
<div><div><b>About the Syracuse area</b></div>
<div>Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.</div>
</div><br>
<div><div><b>EEO Statement</b></div>
<div>Syracuse University is an equal-opportunity, affirmative-action institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.</div>
</div><br>
<div><div><b>Commitment to Supporting and Hiring Veterans</b></div>
<div>Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University&rsquo;s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.</div>
</div><br>
<div><div><b>Commitment to a Diverse and Inclusive Campus Community</b></div>
<div>Syracuse University maintains an inclusive learning environment in which students, faculty, administrators, staff, curriculum, social activities, governance, and all other aspects of campus life reflect a diverse, multi-cultural, and international worldview. The University community recognizes and values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to understand, live among, appreciate, and work in an inherently diverse country and world made up of people with different ethnic and racial backgrounds, military backgrounds, religious beliefs, socio-economic status, cultural traditions, abilities, sexual orientations and gender identities. To do so, we commit ourselves to promoting a community that celebrates and models the principles of diversity and inclusivity.</div></div></div></div><div></div>

Job # 041690

Department Code 20701-6025

Department Information Technology Services

Job Title Associate Director Enterprise Applications-HR/Payroll

Location Syracuse, NY

Pay Range $84,000 - $112,000

Pay Determination
Pay rates at Syracuse University are based on a combination of factors including, but not limited to, the job responsibilities; the candidate’s education, training, work experience and key competencies; the university’s strategic priorities; internal peer equity; applicable federal, state, local laws, grant funding and contractual requisites; and external market analyses.

Staff Level S6

FLSA Status Exempt

Hours
Standard University business hours:

8:30am – 5:00pm (academic year)
8:00am – 4:30pm (summer)

Hours may vary based on operational needs.

Job Type Full-time

Campus Syracuse, NY

Unionized Position Code Not Applicable

Job Description
*This position is eligible for hybrid and remote work arrangements.

The Associate Director Enterprise Application Services(EAS) – HR, Payroll, Business & Finance, and OnBase reports to the Director of Information Technology & Services. This person is responsible for the overall deployment and user experience with these enterprise systems. This includes PeopleSoft Human Capital Management, Financials/Supply Chain, OnBase, and numerous integrated systems. This position works closely with the functional leads in business units to understand their objectives, and to optimize the use of delivered features and integrations of on-premise and cloud-based applications.

The Associate Director supervises IT analyst/developers in the support of the applications, including fit-gap analysis, design and development of solutions as well as troubleshooting and problem solving. Centralization of IT analysis and decision-making ensures consistent and effective practice of security, accessibility, and usability standards.

As a member of the leadership team in Enterprise Application Services, they contribute to project planning for product updates, upgrades, integrations, and customizations. This includes project analysis and management.

Education and Experience
Bachelors Degree or equivalent combination of education and experience required.

Skills and Knowledge
Five (5+) plus years of enterprise application experience required with demonstrable increase in responsibility.
Combination of functional and technical knowledge required.
PeopleSoft application experience highly desirable.
OnBase application experience highly desirable.
Experience in Higher Education highly preferred.
Participation in programs designed to promote inclusion and accessibility.
Strong verbal and written communication skills to translate functional goals into actionable technical requirements, and to explain technical capabilities and constraints as appropriate to the audience.


Responsibilities
Establish relationships with key business units and serve as an advocate for enterprise application utilization, support, and training.
Analyze business unit needs to ensure enterprise applications are performing to expectations.
Monitor business units utilization of enterprise applications with ability to map processes, analyze requirements, gaps, issues, risks, and potential workflow enhancements.
Lead and influence decisions regarding the use of custom modifications, where appropriate.
Build and manage vendor relationships to understand product road maps.
Ensure delivery of accessible applications.
Recruit, hire, define performance expectations and provide feedback that encourages creativity, professional growth, accountability, and teamwork.
Manage day-to-day work of IT analysts/developers/administrators, including resolution of emergent issues, management of change requests, and projects to provide technical design and development of solutions.
Recognize and reward good performance. Take corrective actions promptly and professionally.
Ensure that application inventories and documentation are maintained, such as business process guides and standard operating procedures.
Develop, track, and analyze key performance metrics to improve the effectiveness and efficiency of services provided by the team.
Develop teams professional skills in the IT and leadership fields through trade magazines, manuals, seminars, and courses.
Participate with EAS leadership to define and manage project work.
Contribute to strategic direction by participating with ITS leadership forums.
Participate in institutional user groups (e.g. Educause, Higher Education User group (HEUG), or Higher Education OnBase Group) to stay apprised of features/trends/issues.
Other related duties as assigned.


Physical Requirements


Tools/Equipment


Application Instructions
In addition to completing an online application, please attach a resume and cover letter.

About Syracuse University
Syracuse University is a private, international research university with distinctive academics, diversely unique offerings, and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and over 150 years of history, Syracuse University offers a quintessential college experience.

The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the University’s 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit http://www.syracuse.edu.

About the Syracuse area
Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.

EEO Statement
Syracuse University is an equal-opportunity, affirmative-action institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.

Commitment to Supporting and Hiring Veterans
Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.

Commitment to a Diverse and Inclusive Campus Community
Syracuse University maintains an inclusive learning environment in which students, faculty, administrators, staff, curriculum, social activities, governance, and all other aspects of campus life reflect a diverse, multi-cultural, and international worldview. The University community recognizes and values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to understand, live among, appreciate, and work in an inherently diverse country and world made up of people with different ethnic and racial backgrounds, military backgrounds, religious beliefs, socio-economic status, cultural traditions, abilities, sexual orientations and gender identities. To do so, we commit ourselves to promoting a community that celebrates and models the principles of diversity and inclusivity.

Associate Director Enterprise Applications-HR/Payroll - Syracuse University

Associate Director Enterprise Applications-HR/Payroll

You need an Associate’s degree with 2 years of relevant experience (or equivalent), HRIS knowledge, MS Office proficiency, strong communication skills, attention to detail, and the ability to work independently or in a team.

You will assist employees with benefits inquiries, process changes in HRIS, ensure compliance, audit data, resolve issues, and monitor HR processes for improvements and efficiencies.

<div><div><div><div><b>Job #</b></div> <div>041555</div>
</div><br>
<div><div><b>Department Code</b></div> <div>19002-7220</div>
</div><br>
<div><div><b>Department</b></div> <div>Office of Human Resources</div>
</div><br>
<div><div><b>Job Title</b></div> <div>HR Shared Services Representative</div>
</div><br>
<div><div><b>Location</b></div> <div>Syracuse, NY</div>
</div><br>
<div><div><b>Pay Range</b></div> <div>$19.47 - $21.63 Per hour</div>
</div><br>
<div><div><b>Pay Determination</b></div>
<div>Pay rates at Syracuse University are based on a combination of factors including, but not limited to, the job responsibilities; the candidate&rsquo;s education, training, work experience and key competencies; the university&rsquo;s strategic priorities; internal peer equity; applicable federal, state, local laws, grant funding and contractual requisites; and external market analyses.</div>
</div><br>
<div><div><b>Staff Level</b></div> <div>S4</div>
</div><br>
<div><div><b>FLSA Status</b></div> <div>Non-exempt</div>
</div><br>
<div><div><b>Hours</b></div>
<div>This position is performed on our campus during core business hours between 8:30AM-5:00PM during the academic year, 8:00AM-4:30PM during the summer.<br>
<br>
Flexible work arrangements are considered upon successful completion of training of core job functions.<br>
<br>
Hours may vary based on operational needs.</div>
</div><br>
<div><div><b>Job Type</b></div> <div>Full-time</div>
</div><br>
<div><div><b>Campus</b></div> <div>Syracuse, NY</div>
</div><br>
<div><div><b>Unionized Position Code</b></div> <div>Not Applicable</div>
</div><br>
<div><div><b>Job Description</b></div>
<div>Syracuse University&rsquo;s Office of Human Resources is seeking a service-oriented professional to join our team of HR generalists. Our HR Shared Services team consists of 18 employees and is responsible for assisting almost 5,000 staff and faculty. The HR Shared Services Representative is our campus community&rsquo;s first point of contact for various HR needs. The HR Shared Services Representative will assist in communicating and administrating extensive HR policies, employee benefits, and systems support to the campus community, including internal HR stakeholders. Communication with employees is primarily by phone or email to provide the highest quality of service in a timely manner. This position is responsible for performing the duties and responsibilities under general supervision and instruction.</div>
</div><br>
<div><div><b>Education and Experience</b></div>
<div><div><b>Required Qualifications</b></div><ul>
<li>An Associate&rsquo;s degree along with a minimum of 2 years relevant work experience OR an equivalent combination of education and related work experience.</li></ul><p></p><div><br>
</div><div><b>
Preferred Qualifications:</b></div><ul><li>
Bachelor&rsquo;s degree. Advanced knowledge of HRIS systems and benefits administration.</li></ul></div>
</div><br>
<div><div><b>Skills and Knowledge</b></div>
<div><div><b>What we are looking for:</b></div><div>
We seek an organized, collaborative, and detail-oriented team player committed to delivering unparalleled service. In addition, you will have:<br>
</div><ul><li>Excellent attention to detail and organizational skills.</li>
<li>Highly proficient with MS Office Products and technology tools.</li>
<li>Experience with HRIS and Payroll systems.</li>
<li>Proven experience working with data, running queries and reports preferred.</li>
<li>Strong communication and people skills.</li>
<li>Attentive and demonstrate sound judgment.</li>
<li>Provide exceptional service and manage multiple priorities by leveraging various systems and tools.</li>
<li>Demonstrate aptitude to work independently and collaboratively as a member of a team.</li>
<li>Work effectively with a diverse group of people, including faculty, staff, and students.</li>
<li>Project a professional image and demonstrate the propensity to manage various scenarios diplomatically.</li><br>
<p></p>
</ul><div>
<br>
Possess efficient work habits such as meeting deadlines, honoring schedules, coordinating resources and meetings effectively and on time, and demonstrating respect for others.</div></div>
</div><br>
<div><div><b>Responsibilities</b></div>
<div><div><b>What You Will Do:</b></div><div>
In this role, you will provide specialized assistance to various employee inquiries, identify issues, and escalate as needed. Additionally, you will perform the following:<br>
</div><div><b>Administrative Support</b></div><ul>
<li>Provide benefit administration, including new employee benefit onboarding, assist with benefit changes using HRIS and vendor portals, respond to employee questions, process qualifying events, and ensure the employee provides proper documentation.</li>
<li>Assist employees with in-depth and sensitive concerns regarding HR-related benefits.</li>
<li>Ensure compliance with university policies as well as federal and state regulations.</li><br>
<p></p>
</ul><div>
<br>
<b>Communication Support</b>
</div><ul><li>Respond to and resolve inbound calls, emails, and walk-ins from both internal and external customers.</li>
<li>Utilize HR systems and tools to effectively communicate HR data, policies, and procedures to the campus community and HR stakeholders and leadership.</li>
<li>Distribute action items and escalates complex issues, as needed, to Tier II or Senior Advisor.</li>
</ul><div>
<br>
<b>Transactional Support</b>
</div><ul><li>Review, verify, and enter data to Syracuse University Human Resources information systems.</li>
<li>Process changes to employee data, benefits, and compensation.</li>
<li>Review and analyze HR data for accuracy and compliance purposes.</li>
</ul><div>
<br>
<b>Research and Audit Support</b>
</div><ul><li>Retrieve data from the HRIS or other reporting tools Perform audits for federal and legal compliance as well as University policies, procedures, and eligibility (compensation, system, benefit plans, pay notices, I-9, social security, etc.).</li>
<li>Continuous evaluation and monitoring of audits in search of opportunities for process improvements and efficiencies.</li>
</ul></div>
</div><br>
<div><div><b>Physical Requirements</b></div>
<div>Not Applicable</div>
</div><br>
<div><div><b>Tools/Equipment</b></div>
<div>Not Applicable</div>
</div><br>
<div><div><b>Application Instructions</b></div>
<div>In addition to completing an online application, please attach a resume and cover letter.</div>
</div><br>
<div><div><b>About Syracuse University</b></div>
<div>Syracuse University is a private, international research university with distinctive academics, diversely unique offerings, and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and over 150 years of history, Syracuse University offers a quintessential college experience.<br>
<br>
The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the University&rsquo;s 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit http://www.syracuse.edu.</div>
</div><br>
<div><div><b>About the Syracuse area</b></div>
<div>Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.</div>
</div><br>
<div><div><b>EEO Statement</b></div>
<div>Syracuse University is an equal-opportunity, affirmative-action institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.</div>
</div><br>
<div><div><b>Commitment to Supporting and Hiring Veterans</b></div>
<div>Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University&rsquo;s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.</div>
</div><br>
<div><div><b>Commitment to a Diverse and Inclusive Campus Community</b></div>
<div>Syracuse University maintains an inclusive learning environment in which students, faculty, administrators, staff, curriculum, social activities, governance, and all other aspects of campus life reflect a diverse, multi-cultural, and international worldview. The University community recognizes and values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to understand, live among, appreciate, and work in an inherently diverse country and world made up of people with different ethnic and racial backgrounds, military backgrounds, religious beliefs, socio-economic status, cultural traditions, abilities, sexual orientations and gender identities. To do so, we commit ourselves to promoting a community that celebrates and models the principles of diversity and inclusivity.</div></div></div></div><div></div>

Job # 041555

Department Code 19002-7220

Department Office of Human Resources

Job Title HR Shared Services Representative

Location Syracuse, NY

Pay Range $19.47 - $21.63 Per hour

Pay Determination
Pay rates at Syracuse University are based on a combination of factors including, but not limited to, the job responsibilities; the candidate’s education, training, work experience and key competencies; the university’s strategic priorities; internal peer equity; applicable federal, state, local laws, grant funding and contractual requisites; and external market analyses.

Staff Level S4

FLSA Status Non-exempt

Hours
This position is performed on our campus during core business hours between 8:30AM-5:00PM during the academic year, 8:00AM-4:30PM during the summer.

Flexible work arrangements are considered upon successful completion of training of core job functions.

Hours may vary based on operational needs.

Job Type Full-time

Campus Syracuse, NY

Unionized Position Code Not Applicable

Job Description
Syracuse University’s Office of Human Resources is seeking a service-oriented professional to join our team of HR generalists. Our HR Shared Services team consists of 18 employees and is responsible for assisting almost 5,000 staff and faculty. The HR Shared Services Representative is our campus community’s first point of contact for various HR needs. The HR Shared Services Representative will assist in communicating and administrating extensive HR policies, employee benefits, and systems support to the campus community, including internal HR stakeholders. Communication with employees is primarily by phone or email to provide the highest quality of service in a timely manner. This position is responsible for performing the duties and responsibilities under general supervision and instruction.

Education and Experience
Required Qualifications
An Associate’s degree along with a minimum of 2 years relevant work experience OR an equivalent combination of education and related work experience.

Preferred Qualifications:
Bachelor’s degree. Advanced knowledge of HRIS systems and benefits administration.

Skills and Knowledge
What we are looking for:
We seek an organized, collaborative, and detail-oriented team player committed to delivering unparalleled service. In addition, you will have:
Excellent attention to detail and organizational skills.
Highly proficient with MS Office Products and technology tools.
Experience with HRIS and Payroll systems.
Proven experience working with data, running queries and reports preferred.
Strong communication and people skills.
Attentive and demonstrate sound judgment.
Provide exceptional service and manage multiple priorities by leveraging various systems and tools.
Demonstrate aptitude to work independently and collaboratively as a member of a team.
Work effectively with a diverse group of people, including faculty, staff, and students.
Project a professional image and demonstrate the propensity to manage various scenarios diplomatically.



Possess efficient work habits such as meeting deadlines, honoring schedules, coordinating resources and meetings effectively and on time, and demonstrating respect for others.

Responsibilities
What You Will Do:
In this role, you will provide specialized assistance to various employee inquiries, identify issues, and escalate as needed. Additionally, you will perform the following:
Administrative Support
Provide benefit administration, including new employee benefit onboarding, assist with benefit changes using HRIS and vendor portals, respond to employee questions, process qualifying events, and ensure the employee provides proper documentation.
Assist employees with in-depth and sensitive concerns regarding HR-related benefits.
Ensure compliance with university policies as well as federal and state regulations.



Communication Support
Respond to and resolve inbound calls, emails, and walk-ins from both internal and external customers.
Utilize HR systems and tools to effectively communicate HR data, policies, and procedures to the campus community and HR stakeholders and leadership.
Distribute action items and escalates complex issues, as needed, to Tier II or Senior Advisor.


Transactional Support
Review, verify, and enter data to Syracuse University Human Resources information systems.
Process changes to employee data, benefits, and compensation.
Review and analyze HR data for accuracy and compliance purposes.


Research and Audit Support
Retrieve data from the HRIS or other reporting tools Perform audits for federal and legal compliance as well as University policies, procedures, and eligibility (compensation, system, benefit plans, pay notices, I-9, social security, etc.).
Continuous evaluation and monitoring of audits in search of opportunities for process improvements and efficiencies.


Physical Requirements
Not Applicable

Tools/Equipment
Not Applicable

Application Instructions
In addition to completing an online application, please attach a resume and cover letter.

About Syracuse University
Syracuse University is a private, international research university with distinctive academics, diversely unique offerings, and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and over 150 years of history, Syracuse University offers a quintessential college experience.

The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the University’s 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit http://www.syracuse.edu.

About the Syracuse area
Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.

EEO Statement
Syracuse University is an equal-opportunity, affirmative-action institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.

Commitment to Supporting and Hiring Veterans
Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.

Commitment to a Diverse and Inclusive Campus Community
Syracuse University maintains an inclusive learning environment in which students, faculty, administrators, staff, curriculum, social activities, governance, and all other aspects of campus life reflect a diverse, multi-cultural, and international worldview. The University community recognizes and values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to understand, live among, appreciate, and work in an inherently diverse country and world made up of people with different ethnic and racial backgrounds, military backgrounds, religious beliefs, socio-economic status, cultural traditions, abilities, sexual orientations and gender identities. To do so, we commit ourselves to promoting a community that celebrates and models the principles of diversity and inclusivity.

Syracuse University

Mission

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