Talabat is an online food and grocery delivery platform in the UAE, connecting users with a wide range of local restaurants and shops. It offers convenient access to food, groceries, flowers, and health products, providing quick delivery services. Talabat's mission is to simplify the process of ordering essentials online and to enhance customers' daily lives by making a variety of products easily accessible. The platform supports local businesses by helping them reach more customers and grow their operations. 

Technology

talabat

You need a bachelor's in a relevant field, 5 years in operations and UX, strong UX knowledge, and experience managing complex projects with cross-functional teams in a fast-paced setting.

You will monitor KPIs, optimize user experience, automate processes, coordinate cross-functional teams, assess customer and vendor journeys, develop policies, manage budgets, and drive improvements.

Customer Relations

Dubai

<div>
 Company Description
 As the region’s leading local tech organization, we’re proud to say that we have been delivering for millions of people right across MENA for the past 18 years. We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook - local knowledge with global expertise. It also allows us to innovate, create, and bring new technologies for the betterment of the MENA region, such as q-commerce, sustainable packaging, cloud kitchens, autonomous delivery vehicles, robots, and drones. We deliver across 9 countries with more than 4,500+ employees! Our food delivery business works with over 27,000 brands and almost 50,000 branches. Our q-commerce concept, talabat mart (121 Stores), now delivers groceries to customers in Bahrain, Iraq, Egypt, Jordan, Kuwait, Oman, Qatar, and the UAE in 30 minutes or less! talabat is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide Job Description
 Position Summary: The Operations &amp; User Experience Manager will play a pivotal role in ensuring seamless and efficient operations while enhancing the user experience across all experience touchpoints. This role involves overseeing and taking ownership of operational KPIs, managing customer and partner relationships, and implementing initiatives to improve user experience and satisfaction.
 The ideal candidate will have a strong background in operations management and user experience, with a proven track record in the eCom or delivery industry.
 
 Key Responsibilities: Operations Management:
 <ul>
 <li>Monitor and report on Operational key performance indicators (KPIs) relating to Vendors and Customers, identifying areas for improvement and implementing corrective actions.</li>
 <li>Develop and implement strategies and processes to optimize performance, and user experience and satisfaction.</li>
 <li>Automate processes where possible, to improve standardization, compliance and manage overall expenses to talabat.</li>
 <li>Coordinate the implementation of interventions with cross-functional teams, including sales, product and tech, customer support, and logistics, to ensure alignment and collaboration on operational processes.</li>
 <li> Monitor and escalate product-related issues</li>
 </ul>
 
 Customer Experience (CX) Management:
 <ul>
 <li>Map out and assess the customer journey across verticals and identify pain points</li>
 <li>Develop policies that enhance the customer experience, and monitor compliance</li>
 <li>Develop and monitor processes to improve customer interactions, including customer support, compensation, experience surveys, etc.</li>
 <li>Manage the budget relating to customer compensation and implement processes to limit fraud and system abuse</li>
 </ul>
 
 Vendor Experience (VX) Management:
 <ul>
 <li>Map out and assess vendor journey across verticals and identify pain points</li>
 <li>Be the main point of contact for the Sales team to support on matters relating to the vendor experience (investigations, escalations, etc.)</li>
 <li>Develop high-quality, user-centric solutions which help automate and optimize vendor interactions.</li>
 <li>Implement interventions to limit vendor mistakes, protecting vendors from fraudulent customer behaviours and manage the budget relating to all vendor compensation</li>
 </ul>
 
 Qualifications:
 <ul>
 <li>Bachelor’s degree in Business Administration, Operations Management, UX Design, or a related field. Master’s degree preferred.</li>
 <li>Minimum of 5 years of experience in operations management and user experience within the e-commerce or delivery industry.</li>
 <li>Strong understanding of UX principles, methodologies, and tools.</li>
 <li>Proven track record of managing complex projects in a fast-paced, dynamic environment, with cross-functional teams.</li>
 </ul>
 
 Skills:
 <ul>
 <li>Strategic thinking and problem-solving skills.</li>
 <li>Ability to analyze data and make informed decisions.</li>
 <li>Strong project management organizational and multitasking abilities.</li>
 <li>Customer-focused with a dedication to providing exceptional service.</li>
 <li>Attention to detail and commitment to quality.</li>
 </ul>
</div>


 Company Description
  As the region’s leading local tech organization, we’re proud to say that we have been delivering for millions of people right across MENA for the past 18 years. We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook - local knowledge with global expertise. It also allows us to innovate, create, and bring new technologies for the betterment of the MENA region, such as q-commerce, sustainable packaging, cloud kitchens, autonomous delivery vehicles, robots, and drones. We deliver across 9 countries with more than 4,500+ employees! Our food delivery business works with over 27,000 brands and almost 50,000 branches. Our q-commerce concept, talabat mart (121 Stores), now delivers groceries to customers in Bahrain, Iraq, Egypt, Jordan, Kuwait, Oman, Qatar, and the UAE in 30 minutes or less!  talabat is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide Job Description
  Position Summary: The Operations & User Experience Manager will play a pivotal role in ensuring seamless and efficient operations while enhancing the user experience across all experience touchpoints. This role involves overseeing and taking ownership of operational KPIs, managing customer and partner relationships, and implementing initiatives to improve user experience and satisfaction.
  The ideal candidate will have a strong background in operations management and user experience, with a proven track record in the eCom or delivery industry.
 
  Key Responsibilities: Operations Management:
 
  Monitor and report on Operational key performance indicators (KPIs) relating to Vendors and Customers, identifying areas for improvement and implementing corrective actions.
  Develop and implement strategies and processes to optimize performance, and user experience and satisfaction.
  Automate processes where possible, to improve standardization, compliance and manage overall expenses to talabat.
  Coordinate the implementation of interventions with cross-functional teams, including sales, product and tech, customer support, and logistics, to ensure alignment and collaboration on operational processes.
   Monitor and escalate product-related issues
 
 
  Customer Experience (CX) Management:
 
  Map out and assess the customer journey across verticals and identify pain points
  Develop policies that enhance the customer experience, and monitor compliance
  Develop and monitor processes to improve customer interactions, including customer support, compensation, experience surveys, etc.
  Manage the budget relating to customer compensation and implement processes to limit fraud and system abuse
 
 
  Vendor Experience (VX) Management:
 
  Map out and assess vendor journey across verticals and identify pain points
  Be the main point of contact for the Sales team to support on matters relating to the vendor experience (investigations, escalations, etc.)
  Develop high-quality, user-centric solutions which help automate and optimize vendor interactions.
  Implement interventions to limit vendor mistakes, protecting vendors from fraudulent customer behaviours and manage the budget relating to all vendor compensation
 
 
  Qualifications:
 
  Bachelor’s degree in Business Administration, Operations Management, UX Design, or a related field. Master’s degree preferred.
  Minimum of 5 years of experience in operations management and user experience within the e-commerce or delivery industry.
  Strong understanding of UX principles, methodologies, and tools.
  Proven track record of managing complex projects in a fast-paced, dynamic environment, with cross-functional teams.
 
 
  Skills:
 
  Strategic thinking and problem-solving skills.
  Ability to analyze data and make informed decisions.
  Strong project management organizational and multitasking abilities.
  Customer-focused with a dedication to providing exceptional service.
  Attention to detail and commitment to quality.
 


Manager Operations & User Experience - talabat

Manager Operations & User Experience

You should be organized, detail-oriented, collaborative, eager to learn, and have 0-2 years of experience or a strong enthusiasm for the logistics industry.

You will manage invoices, delivery box operations, compliance documentation, insurance claims, inventory, rider support, project assistance, and 3PL communication tracking.

Logistics

<div>
 Company Description
 As the region’s leading local tech organization, we’re proud to say that we have been delivering for millions of people right across MENA for the past 18 years. We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook - local knowledge with global expertise. It also allows us to innovate, create, and bring new technologies for the betterment of the MENA region, such as q-commerce, sustainable packaging, cloud kitchens, autonomous delivery vehicles, robots, and drones. We deliver across 9 countries with more than 4,500+ employees! Our food delivery business works with over 27,000 brands and almost 50,000 branches. Our q-commerce concept, talabat mart (121 Stores), now delivers groceries to customers in Bahrain, Iraq, Egypt, Jordan, Kuwait, Oman, Qatar, and the UAE in 30 minutes or less! talabat is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide Job Description
 Role Summary 
 As a Coordinator Logistics Operations, you will play a crucial role in supporting the efficient operation of our 3PL partnerships.
 
 What’s On Your Plate?
 <ul>
 <li>Invoice &amp; Finance Management: Receive, verify, and submit 3PL invoices to the finance department for timely payment processing.</li>
 <li>Delivery Box Operations: Manage the scheduling, installation, tracking, and maintenance of 3PL delivery boxes. Ensure timely collection of surplus boxes and conduct monthly box count confirmations.</li>
 <li>Compliance &amp; Documentation: Receive, verify, and submit 3PL right-to-operate documentation, including trade licenses, insurance certificates, delivery box permits, and bank documents.</li>
 <li>Insurance Processing: Process rider accidental insurance claims.</li>
 <li>Inventory &amp; Fraud Management: Collaborate with the inventory team regarding unreturned rider equipment. Review submitted fraud cases, ensure 3PLs take necessary actions, and provide regular updates on case progress.</li>
 <li>Rider Earnings Support: Ensure 3PLs are addressing rider salary inquiries and complaints promptly and professionally.</li>
 <li>Project Support: Assist the 3PL team in project execution, providing administrative and operational support as needed.</li>
 <li>Communication &amp; Tracker Management: Manage and track 3PL announcement and communication requests. Ensure timely follow-up on pending requests and maintain clear communication channels with 3PL partners.</li>
 </ul>
 What Did We Order?
 <ul>
 <li>Organizational Prowess: You're a master of organization, with a keen eye for detail and a knack for keeping things running smoothly.</li>
 <li>Collaborative Spirit: You thrive in a team environment and enjoy working with others to achieve shared goals.</li>
 <li>Growth Mindset: You're eager to learn and grow, always seeking new challenges and opportunities to develop your skills</li>
 <li>Experience: 0-2 years of relevant experience is ideal, but we're more interested in your potential and enthusiasm for the logistics industry.</li>
 </ul>
</div>


 Company Description
  As the region’s leading local tech organization, we’re proud to say that we have been delivering for millions of people right across MENA for the past 18 years. We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook - local knowledge with global expertise. It also allows us to innovate, create, and bring new technologies for the betterment of the MENA region, such as q-commerce, sustainable packaging, cloud kitchens, autonomous delivery vehicles, robots, and drones. We deliver across 9 countries with more than 4,500+ employees! Our food delivery business works with over 27,000 brands and almost 50,000 branches. Our q-commerce concept, talabat mart (121 Stores), now delivers groceries to customers in Bahrain, Iraq, Egypt, Jordan, Kuwait, Oman, Qatar, and the UAE in 30 minutes or less!  talabat is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide Job Description
  Role Summary 
 As a Coordinator Logistics Operations, you will play a crucial role in supporting the efficient operation of our 3PL partnerships.
 
  What’s On Your Plate?
 
  Invoice & Finance Management: Receive, verify, and submit 3PL invoices to the finance department for timely payment processing.
  Delivery Box Operations: Manage the scheduling, installation, tracking, and maintenance of 3PL delivery boxes. Ensure timely collection of surplus boxes and conduct monthly box count confirmations.
  Compliance & Documentation: Receive, verify, and submit 3PL right-to-operate documentation, including trade licenses, insurance certificates, delivery box permits, and bank documents.
  Insurance Processing: Process rider accidental insurance claims.
  Inventory & Fraud Management: Collaborate with the inventory team regarding unreturned rider equipment. Review submitted fraud cases, ensure 3PLs take necessary actions, and provide regular updates on case progress.
  Rider Earnings Support: Ensure 3PLs are addressing rider salary inquiries and complaints promptly and professionally.
  Project Support: Assist the 3PL team in project execution, providing administrative and operational support as needed.
  Communication & Tracker Management: Manage and track 3PL announcement and communication requests. Ensure timely follow-up on pending requests and maintain clear communication channels with 3PL partners.
 
  What Did We Order?
 
  Organizational Prowess: You're a master of organization, with a keen eye for detail and a knack for keeping things running smoothly.
  Collaborative Spirit: You thrive in a team environment and enjoy working with others to achieve shared goals.
  Growth Mindset: You're eager to learn and grow, always seeking new challenges and opportunities to develop your skills
  Experience: 0-2 years of relevant experience is ideal, but we're more interested in your potential and enthusiasm for the logistics industry.
 


Coordinator Logistics Operations - UAE National - talabat

Coordinator Logistics Operations - UAE National

You need a Bachelor's Degree, 3-4 years of training experience, proficiency in Google Suite, strong communication skills in English and Urdu, and people management experience.

You will onboard and retrain riders, develop training SOPs, assess performance, document activities, groom rider qualities, implement improvement plans, and report to management to reduce customer complaints.

People, HR & Administration

<div>
 Company Description
 As the region’s leading local tech organization, we’re proud to say that we have been delivering for millions of people right across MENA for the past 18 years. We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook - local knowledge with global expertise. It also allows us to innovate, create, and bring new technologies for the betterment of the MENA region, such as q-commerce, sustainable packaging, cloud kitchens, autonomous delivery vehicles, robots, and drones. We deliver across 9 countries with more than 4,500+ employees! Our food delivery business works with over 27,000 brands and almost 50,000 branches. Our q-commerce concept, talabat mart (121 Stores), now delivers groceries to customers in Bahrain, Iraq, Egypt, Jordan, Kuwait, Oman, Qatar, and the UAE in 30 minutes or less! talabat is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide Job Description
 The Associate Logistics Trainer acts as the Chief Training Officer for thousands of Talabat Riders across multiple cities in the UAE. This role involves setting up the team and creating SOPs with the ultimate goal of ensuring both rider satisfaction and customer happiness. 
 What’s on Your Plate?
 <ul>
 <li>Responsible for onboarding of new riders and reboarding of existing riders</li>
 <li>Responsible for training and retraining riders about internal SOPs and new features/policies</li>
 <li>Build training SOPs and metrics to measure rider performance and compliance</li>
 <li>Document all training activities</li>
 <li>Assess the effectiveness of training through surveys/feedback</li>
 <li>Groom rider quality such as behaviour, appearance, professionalism, presentational, etc</li>
 <li>Set up a performance improvement plan to improve the performance of low-performing riders</li>
 <li>Provide a daily/weekly/monthly onboarding/reboarding report to the Rider Manager</li>
 <li>Reduce rider complaints originating from customers</li>
 </ul>
 
 What did we order?
 <ul>
 <li>Bachelor's Degree</li>
 <li>3-4 years of experience as a training professional</li>
 <li>Proficient in Google Suite tools like GDoc, GSheet, GSlides, GForms, etc</li>
 <li>Strong communication skills, both written and verbal. English and Urdu are a must. Arabic is a plus.</li>
 <li>Influencer and a negotiator with good public speaking and presentation skills</li>
 <li>People management skills: Experience in managing a big group of people</li>
 </ul>
</div>


 Company Description
  As the region’s leading local tech organization, we’re proud to say that we have been delivering for millions of people right across MENA for the past 18 years. We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook - local knowledge with global expertise. It also allows us to innovate, create, and bring new technologies for the betterment of the MENA region, such as q-commerce, sustainable packaging, cloud kitchens, autonomous delivery vehicles, robots, and drones. We deliver across 9 countries with more than 4,500+ employees! Our food delivery business works with over 27,000 brands and almost 50,000 branches. Our q-commerce concept, talabat mart (121 Stores), now delivers groceries to customers in Bahrain, Iraq, Egypt, Jordan, Kuwait, Oman, Qatar, and the UAE in 30 minutes or less!  talabat is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide Job Description
  The Associate Logistics Trainer acts as the Chief Training Officer for thousands of Talabat Riders across multiple cities in the UAE. This role involves setting up the team and creating SOPs with the ultimate goal of ensuring both rider satisfaction and customer happiness.
 What’s on Your Plate?
 
  Responsible for onboarding of new riders and reboarding of existing riders
  Responsible for training and retraining riders about internal SOPs and new features/policies
  Build training SOPs and metrics to measure rider performance and compliance
  Document all training activities
  Assess the effectiveness of training through surveys/feedback
  Groom rider quality such as behaviour, appearance, professionalism, presentational, etc
  Set up a performance improvement plan to improve the performance of low-performing riders
  Provide a daily/weekly/monthly onboarding/reboarding report to the Rider Manager
  Reduce rider complaints originating from customers
 
 
  What did we order?
 
  Bachelor's Degree
  3-4 years of experience as a training professional
  Proficient in Google Suite tools like GDoc, GSheet, GSlides, GForms, etc
  Strong communication skills, both written and verbal. English and Urdu are a must. Arabic is a plus.
  Influencer and a negotiator with good public speaking and presentation skills
  People management skills: Experience in managing a big group of people
 


Associate Logistics Trainer - talabat

Associate Logistics Trainer

You should have a high school diploma, strong organization skills, basic Microsoft Office knowledge, good communication, attention to detail, a professional demeanor, and a willingness to learn.

You will assist daily operations, provide admin support, organize documents, coordinate meetings, generate reports, and enhance processes while engaging with team members and stakeholders.

Business, Operations & Strategy

<div>
 Company Description
 As the region’s leading local tech organization, we’re proud to say that we have been delivering for millions of people right across MENA for the past 18 years.
 We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook - local knowledge with global expertise. It also allows us to innovate, create, and bring new technologies for the betterment of the MENA region, such as q-commerce, sustainable packaging, cloud kitchens, autonomous delivery vehicles, robots, and drones.
 Today, we deliver hundreds of millions of food orders, grocery items, and other products per year, to our customers in nine countries throughout the region with more than 4,500+ employees! Our food delivery business works with over 27,000 brands and almost 50,000 branches.
 Our q-commerce concept, talabat mart (121 Stores), now delivers groceries to customers in Bahrain, Egypt, Jordan Kuwait, Oman, Qatar, and the UAE in 30 minutes or less! Our philosophy is to ensure we do what is suitable for our ecosystem- our customers, partners, people, riders, and the communities in which we operate. Job Description
 Role Summary: A brief role summary including:
 <ul>
 <li> Role Purpose This entry-level position aims to provide the incumbent with an opportunity to gain experience in their chosen field. The role will involve various tasks that support the department's operations, providing valuable insights into the workings of a professional environment.</li>
 <li> Impact &amp; Scope The successful candidate will support their department in various tasks, contributing to the team's overall efficiency and productivity.</li>
 </ul>
 Duties &amp; Responsibilities: This role will take direction from the Line manager and any other team member assigned by the line manager or HOD. Day-to-day tasks will include:
 <ul>
 <li>Assisting with day-to-day operations within the department.</li>
 <li>Providing administrative support to team members.</li>
 <li>Organizing and maintaining departmental documents, maintaining accurate data records, and generating reports as needed.</li>
 <li>Participating in team meetings and contributing ideas and feedback.</li>
 <li>Handling inquiries and requests from internal and external stakeholders.</li>
 <li>Coordinating and scheduling meetings, appointments, and events within the team and with external stakeholders as required.</li>
 <li>Preparing meeting agendas, taking minutes, and distributing them as needed.</li>
 <li>Supporting the team with research and data collection for various projects.</li>
 <li>Providing support in the preparation and review of presentations and other documents.</li>
 <li>Contributing to process improvement initiatives within the department</li>
 </ul> Qualifications
 Qualifications &amp; experience:
 <ul>
 <li>High school diploma or above education.</li>
 <li>Prior experience in an administrative support role is an advantage, but not essential</li>
 </ul>
 Skills and attributes:
 <ul>
 <li>Familiarity with basic computer applications such as Microsoft Office.</li>
 <li>Strong organizational and time management skills.</li>
 <li>Good verbal and written communication skills.</li>
 <li>Ability to work independently and as part of a team.</li>
 <li>Attention to detail and accuracy in completing tasks.</li>
 <li>Professional demeanor and positive attitude.</li>
 <li>Willingness to learn and take on new responsibilities as needed.</li>
 <li>Ability to maintain confidentiality of sensitive information.</li>
 </ul> Additional Information
 What you’ll receive in return:
 Join Our Vibrant Team at City Walk - Where Work Meets Innovation and Fun!
 <ul>
 <li> Cool Workspace: Our City Walk space is more than an office; it’s a creative hub with an atrium, development areas, and lots of greenery. It’s designed to inspire.</li>
 <li> Grow With Us: We're all about growth and recognition, both professionally and personally. Your journey of development starts here.</li>
 <li> Diverse &amp; Inclusive: With colleagues from across the globe, our diversity is our strength. Everyone’s welcome in our inclusive environment.</li>
 <li> Make a Difference: Join the team behind the fastest-growing online food ordering network. Your work here really counts.</li>
 <li> Fun &amp; Community: Our company events, cultural outings, and sports activities aren’t just fun; they’re a way to bond with our amazing team.</li>
 <li> Daily Perks: From fresh fruits and coffee in our lounges to wellness rooms and a rooftop with a view, we’ve got perks that make every day better.</li>
 <li> Health &amp; Wellness: With sponsored healthcare and gym memberships, we care about your wellbeing.</li>
 </ul>
</div>


 Company Description
  As the region’s leading local tech organization, we’re proud to say that we have been delivering for millions of people right across MENA for the past 18 years.
 We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook - local knowledge with global expertise. It also allows us to innovate, create, and bring new technologies for the betterment of the MENA region, such as q-commerce, sustainable packaging, cloud kitchens, autonomous delivery vehicles, robots, and drones.
 Today, we deliver hundreds of millions of food orders, grocery items, and other products per year, to our customers in nine countries throughout the region with more than 4,500+ employees! Our food delivery business works with over 27,000 brands and almost 50,000 branches.
 Our q-commerce concept, talabat mart (121 Stores), now delivers groceries to customers in Bahrain, Egypt, Jordan Kuwait, Oman, Qatar, and the UAE in 30 minutes or less! Our philosophy is to ensure we do what is suitable for our ecosystem- our customers, partners, people, riders, and the communities in which we operate. Job Description
  Role Summary: A brief role summary including:
 
   Role Purpose This entry-level position aims to provide the incumbent with an opportunity to gain experience in their chosen field. The role will involve various tasks that support the department's operations, providing valuable insights into the workings of a professional environment.
   Impact & Scope The successful candidate will support their department in various tasks, contributing to the team's overall efficiency and productivity.
 
  Duties & Responsibilities: This role will take direction from the Line manager and any other team member assigned by the line manager or HOD. Day-to-day tasks will include:
 
  Assisting with day-to-day operations within the department.
  Providing administrative support to team members.
  Organizing and maintaining departmental documents, maintaining accurate data records, and generating reports as needed.
  Participating in team meetings and contributing ideas and feedback.
  Handling inquiries and requests from internal and external stakeholders.
  Coordinating and scheduling meetings, appointments, and events within the team and with external stakeholders as required.
  Preparing meeting agendas, taking minutes, and distributing them as needed.
  Supporting the team with research and data collection for various projects.
  Providing support in the preparation and review of presentations and other documents.
  Contributing to process improvement initiatives within the department
   Qualifications
  Qualifications & experience:
 
  High school diploma or above education.
  Prior experience in an administrative support role is an advantage, but not essential
 
  Skills and attributes:
 
  Familiarity with basic computer applications such as Microsoft Office.
  Strong organizational and time management skills.
  Good verbal and written communication skills.
  Ability to work independently and as part of a team.
  Attention to detail and accuracy in completing tasks.
  Professional demeanor and positive attitude.
  Willingness to learn and take on new responsibilities as needed.
  Ability to maintain confidentiality of sensitive information.
   Additional Information
  What you’ll receive in return:
 Join Our Vibrant Team at City Walk - Where Work Meets Innovation and Fun!
 
   Cool Workspace: Our City Walk space is more than an office; it’s a creative hub with an atrium, development areas, and lots of greenery. It’s designed to inspire.
   Grow With Us: We're all about growth and recognition, both professionally and personally. Your journey of development starts here.
   Diverse & Inclusive: With colleagues from across the globe, our diversity is our strength. Everyone’s welcome in our inclusive environment.
   Make a Difference: Join the team behind the fastest-growing online food ordering network. Your work here really counts.
   Fun & Community: Our company events, cultural outings, and sports activities aren’t just fun; they’re a way to bond with our amazing team.
   Daily Perks: From fresh fruits and coffee in our lounges to wellness rooms and a rooftop with a view, we’ve got perks that make every day better.
   Health & Wellness: With sponsored healthcare and gym memberships, we care about your wellbeing.
 


Admin / Coordinator (UAE National) - talabat

Admin / Coordinator (UAE National)

You must have 6+ years in software engineering, strong product sense, experience in agile methodologies, leadership skills, and proficiency in cloud platforms, mobile development, and distributed systems.

You will drive product impact, lead cross-functional teams, coach talent, manage stakeholders, ensure agile practices, oversee system architecture, and maintain web and mobile applications.

Software Engineering

IT & Cybersecurity

<div>
 Company Description
 As the region’s leading local tech organization, we’re proud to say that we have been delivering for millions of people right across MENA for the past 18 years. We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook - local knowledge with global expertise. It also allows us to innovate, create, and bring new technologies for the betterment of the MENA region, such as q-commerce, sustainable packaging, cloud kitchens, autonomous delivery vehicles, robots, and drones. We deliver across 9 countries with more than 4,500+ employees! Our food delivery business works with over 27,000 brands and almost 50,000 branches. Our q-commerce concept, talabat mart (121 Stores), now delivers groceries to customers in Bahrain, Iraq, Egypt, Jordan, Kuwait, Oman, Qatar, and the UAE in 30 minutes or less! talabat is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide Qualifications
 The following experience is relevant to us
 <ul>
 <li>Great product sense for selecting the opportunities which deliver impact to our customers</li>
 <li>Able to balance between continuous product discovery and delivery</li>
 <li>Experience building &amp; leading cross-functional, empowered and self-organized teams of multidisciplinary engineers</li>
 <li>Ability to guide &amp; elevate talent via mentoring and coaching</li>
 <li>Strong Stakeholder and Dependency management via proactive communication</li>
 <li>Excellent verbal and written communication skills, capable of creating compelling written narratives to get the key stakeholders engaged</li>
 <li>Humble, curious, and open-minded with a growth mindset, thriving on continuous feedback</li>
 <li>Good understanding of lean/agile values &amp; principles and associated practices</li>
 <li>6+ years of experience in software engineering, preferably within Extreme Programming environment (TDD, Pair Programming, Simple Design, and Continuous Refactoring)</li>
 <li>2+ years of hands-on technical leadership and people management experience</li>
 <li>Experience in Distributed Systems Architecture (Microservices, Event-Driven, and RESTful Services)</li>
 <li>Experience building, maintaining &amp; improving with Trunk Based Development and Continuous Delivery</li>
 <li>Solid experience in designing, implementing, monitoring and scaling of web apps and APIs</li>
 <li>Solid understanding of the full mobile development life cycle</li>
 <li>Strong familiarity with the general mobile landscape, architectures, trends/emerging tech</li>
 <li>Proficient in testing with focus on automated end to end quality</li>
 <li>Experience with cloud platforms, preferably AWS</li>
 <li>Strong understanding of quality, performance, monitoring, alerting and security standards</li>
 </ul>
</div>


 Company Description
  As the region’s leading local tech organization, we’re proud to say that we have been delivering for millions of people right across MENA for the past 18 years. We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook - local knowledge with global expertise. It also allows us to innovate, create, and bring new technologies for the betterment of the MENA region, such as q-commerce, sustainable packaging, cloud kitchens, autonomous delivery vehicles, robots, and drones. We deliver across 9 countries with more than 4,500+ employees! Our food delivery business works with over 27,000 brands and almost 50,000 branches. Our q-commerce concept, talabat mart (121 Stores), now delivers groceries to customers in Bahrain, Iraq, Egypt, Jordan, Kuwait, Oman, Qatar, and the UAE in 30 minutes or less!  talabat is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide Qualifications
  The following experience is relevant to us
 
  Great product sense for selecting the opportunities which deliver impact to our customers
  Able to balance between continuous product discovery and delivery
  Experience building & leading cross-functional, empowered and self-organized teams of multidisciplinary engineers
  Ability to guide & elevate talent via mentoring and coaching
  Strong Stakeholder and Dependency management via proactive communication
  Excellent verbal and written communication skills, capable of creating compelling written narratives to get the key stakeholders engaged
  Humble, curious, and open-minded with a growth mindset, thriving on continuous feedback
  Good understanding of lean/agile values & principles and associated practices
  6+ years of experience in software engineering, preferably within Extreme Programming environment (TDD, Pair Programming, Simple Design, and Continuous Refactoring)
  2+ years of hands-on technical leadership and people management experience
  Experience in Distributed Systems Architecture (Microservices, Event-Driven, and RESTful Services)
  Experience building, maintaining & improving with Trunk Based Development and Continuous Delivery
  Solid experience in designing, implementing, monitoring and scaling of web apps and APIs
  Solid understanding of the full mobile development life cycle
  Strong familiarity with the general mobile landscape, architectures, trends/emerging tech
  Proficient in testing with focus on automated end to end quality
  Experience with cloud platforms, preferably AWS
  Strong understanding of quality, performance, monitoring, alerting and security standards
 


talabat

navigation.mission