Pension Plan

Sick Pay

Employee Discount

Large

We’ve been making impeccably stylish, beautifully designed products, principally in white, for over 25 years. Think style not fashion, quality not quantity and an attention to detail that extends through everything we do – from the hand-stitching on a luxurious high thread-count pillowcase to our second-to-none customer service.

We believe it’s the little things that matter. Precious moments of uncomplicated happiness are our constant inspiration and it is with those in mind that we design and create edited collections made to last and become an intimate part of our lives.

We spend time developing our product ranges and put the same care and attention to detail into selecting the best people to join our growing and innovative business. From retail stores and ecommerce to Buying & Merchandising, quality experts, our support services, qualified accountants and visual/creative experts - The White Company inspires passion from all its people, and a genuine commitment to each other.

Retail & Consumer Goods

The White Company

Retail

You must ensure clear communication regarding performance and product issues across the business.

You will plan product strategies, analyze trading performance, manage retail ranging, maintain supplier relationships, conduct competitor visits, and develop merchandising systems for optimal results.

Hospitality & Retail

London

Our RoleWith responsibility for a specific product area, to plan and trade each range ensuring that profits are maximized, within agreed company objectives, under the guidance of a Senior Merchandiser / Merchandiser. You will be responsible to ensure that there is a coherent communication strategy for both performance and product issues relating to the rest of the business.What you'll be doingPlanning<ul><li>To review historical performance and determine future product strategy, working closely with the Buyer to deliver a balanced range with a robust sales, markdown, margin and stock plans.</li><li>Takes a global approach to strategy planning, considering the brand and the</li></ul>Trading<ul><li>Responsible for the planning of the department and delivering a range that is balanced across the grades and channels with phasing that potentializes every week and channel to deliver the department profit plan.</li><li>Report on weekly trade each Monday, identifying trading opportunities or risks against plans.</li></ul>Retail<ul><li>To be responsible for the product strategy relating to retail, notably retail ranging, grading and density planning.</li><li>To be responsible for specific stores as notified. To ensure the retail ranging and trading strategy is regularly reviewed and corrective action</li></ul>Supplier and product maintenance<ul><li>To hold regular supplier reviews, to maintain thorough supplier</li><li>To ensure regular communication, to maintain an effective Business partnership with all Suppliers and to improve KPI’s with suppliers.</li></ul>Commercial Awareness<ul><li>Multi channel merchandiser responsible for retail, direct, wholesale and B2B and ensure all are potentialized.</li><li>To undertake competitor visits on a regular basis, feedback any relevant points and put into place any required action</li></ul>Merchandising Systems<ul><li>To develop an excellent working knowledge of all Merchandising</li><li>To identify and propose improved working practices and updates to</li></ul>Management and development of team<ul><li>To take responsibility for own personal development and to foster good working relationships across the Business.</li><li>To continually review processes and controls, initiating improvements in best practice as</li></ul>What we’ll offer youAt The White Company, we value our employees for always going the extra mile for every one of our customers; we reward this with great benefits and competitive salaries.<ul><li>Discount -Up to 50% discount and access to regular Sample Sales</li><li>Holiday - 25 days rising to 28 with length of service</li><li>Holiday Buy – opportunity to buy up to 5 days holiday</li><li>Pension Scheme - enrolled in our Group Personal Pension schemes upon joining the business.</li><li>Bonus&nbsp;-&nbsp;In addition to our competitive salaries, all our employees are entitled to join a discretionary bonus scheme (based on policy eligibility)</li><li>Perkplace Benefits Platform&nbsp;–&nbsp;offering a variety of discounts across well-being and lifestyle</li><li>Wagestream Money Management app&nbsp;-&nbsp;access to Wagestream gives you power over your pay and supports financial wellbeing</li><li>Continued Development – We offer structured support from our own in-house Learning and Development Hub</li><li>Salary Sacrifice scheme for Electric vehicles (dependent on grade and meeting policy eligibility)</li><li>Continued Development - Inclusion on our Leadership Development Programme&nbsp;(eligibility for contracts of 6 months plus Grade D &amp; E roles only)</li><li>Continued Development – We offer structured support from our own in-house Learning and Development Hub</li><li>Private Healthcare with additional Babylon Digital Healthcare (based on contract duration)</li><li>Life Assurance</li><li>Additional Benefits</li><li>Fruit basket daily</li><li>Tea and coffee provided</li><li>Working from Home&nbsp;- option to work from home on Mondays and Fridays</li><li>Social&nbsp;- Christmas party/social events throughout the year</li><li>Seasonal Sample Sales</li><li>Volunteer Day&nbsp;- with a charity of your choice</li><li>Great Location -&nbsp;Close to transport links - over ground Shepherds Bush station /underground White City &amp; Wood Lane stations. Westfield shopping centre with shops restaurants/bars/cinema and gyms&nbsp;</li></ul>Our Equality Diversity and Inclusion statement of commitmentAt The White Company we are committed to creating an inclusive culture that welcomes and celebrates a diversity of backgrounds and identities.We are working together to ensure our environment is one where people can bring their authentic selves to work, where their contribution is valued, ability enhanced, and perspective appreciated. Where difference is respected, encouraged, and celebrated. Where you can feel you belong.&nbsp;We are committed to an active Equality Diversity and Inclusion Policy, which starts with our recruitment and selection process.We'd love you to join us on our journey.Our Sustainability statement of commitmentWe are committed to building a sustainable legacy that will enable a brighter future for people and our planet.’ We believe this should be reflected in everything we do.

Our RoleWith responsibility for a specific product area, to plan and trade each range ensuring that profits are maximized, within agreed company objectives, under the guidance of a Senior Merchandiser / Merchandiser. You will be responsible to ensure that there is a coherent communication strategy for both performance and product issues relating to the rest of the business.What you'll be doingPlanningTo review historical performance and determine future product strategy, working closely with the Buyer to deliver a balanced range with a robust sales, markdown, margin and stock plans.Takes a global approach to strategy planning, considering the brand and theTradingResponsible for the planning of the department and delivering a range that is balanced across the grades and channels with phasing that potentializes every week and channel to deliver the department profit plan.Report on weekly trade each Monday, identifying trading opportunities or risks against plans.RetailTo be responsible for the product strategy relating to retail, notably retail ranging, grading and density planning.To be responsible for specific stores as notified. To ensure the retail ranging and trading strategy is regularly reviewed and corrective actionSupplier and product maintenanceTo hold regular supplier reviews, to maintain thorough supplierTo ensure regular communication, to maintain an effective Business partnership with all Suppliers and to improve KPI’s with suppliers.Commercial AwarenessMulti channel merchandiser responsible for retail, direct, wholesale and B2B and ensure all are potentialized.To undertake competitor visits on a regular basis, feedback any relevant points and put into place any required actionMerchandising SystemsTo develop an excellent working knowledge of all MerchandisingTo identify and propose improved working practices and updates toManagement and development of teamTo take responsibility for own personal development and to foster good working relationships across the Business.To continually review processes and controls, initiating improvements in best practice asWhat we’ll offer youAt The White Company, we value our employees for always going the extra mile for every one of our customers; we reward this with great benefits and competitive salaries.Discount -Up to 50% discount and access to regular Sample SalesHoliday - 25 days rising to 28 with length of serviceHoliday Buy – opportunity to buy up to 5 days holidayPension Scheme - enrolled in our Group Personal Pension schemes upon joining the business.Bonus - In addition to our competitive salaries, all our employees are entitled to join a discretionary bonus scheme (based on policy eligibility)Perkplace Benefits Platform – offering a variety of discounts across well-being and lifestyleWagestream Money Management app - access to Wagestream gives you power over your pay and supports financial wellbeingContinued Development – We offer structured support from our own in-house Learning and Development HubSalary Sacrifice scheme for Electric vehicles (dependent on grade and meeting policy eligibility)Continued Development - Inclusion on our Leadership Development Programme (eligibility for contracts of 6 months plus Grade D & E roles only)Continued Development – We offer structured support from our own in-house Learning and Development HubPrivate Healthcare with additional Babylon Digital Healthcare (based on contract duration)Life AssuranceAdditional BenefitsFruit basket dailyTea and coffee providedWorking from Home - option to work from home on Mondays and FridaysSocial - Christmas party/social events throughout the yearSeasonal Sample SalesVolunteer Day - with a charity of your choiceGreat Location - Close to transport links - over ground Shepherds Bush station /underground White City & Wood Lane stations. Westfield shopping centre with shops restaurants/bars/cinema and gyms Our Equality Diversity and Inclusion statement of commitmentAt The White Company we are committed to creating an inclusive culture that welcomes and celebrates a diversity of backgrounds and identities.We are working together to ensure our environment is one where people can bring their authentic selves to work, where their contribution is valued, ability enhanced, and perspective appreciated. Where difference is respected, encouraged, and celebrated. Where you can feel you belong. We are committed to an active Equality Diversity and Inclusion Policy, which starts with our recruitment and selection process.We'd love you to join us on our journey.Our Sustainability statement of commitmentWe are committed to building a sustainable legacy that will enable a brighter future for people and our planet.’ We believe this should be reflected in everything we do.

Junior Merchandiser - The Little White Company - The White Company

<div></div>
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 <div>
 <div>
 <div>
 <h2 class="jobSectionHeader">Our Role</h2> 
 With responsibility for a specific product area, to plan and trade each range ensuring that profits are maximized, within agreed company objectives, under the guidance of a Senior Merchandiser / Merchandiser. You will be responsible to ensure that there is a coherent communication strategy for both performance and product issues relating to the rest of the business. 
 <h2 class="jobSectionHeader"> What you'll be doing</h2> 
 <h3 class="jobSectionHeader">Planning</h3> 
 <ul>
 <li>To review historical performance and determine future product strategy, working closely with the Buyer to deliver a balanced range with a robust sales, markdown, margin and stock plans.</li> 
 <li>Takes a global approach to strategy planning, considering the brand and the</li> 
 </ul>
 <h3 class="jobSectionHeader">Trading</h3> 
 <ul>
 <li>Responsible for the planning of the department and delivering a range that is balanced across the grades and channels with phasing that potentializes every week and channel to deliver the department profit plan.</li> 
 <li>Report on weekly trade each Monday, identifying trading opportunities or risks against plans.</li> 
 </ul>
 <h3 class="jobSectionHeader">Retail</h3> 
 <ul>
 <li>To be responsible for the product strategy relating to retail, notably retail ranging, grading and density planning.</li> 
 <li>To be responsible for specific stores as notified. To ensure the retail ranging and trading strategy is regularly reviewed and corrective action</li> 
 </ul>
 <h3 class="jobSectionHeader">Supplier and product maintenance</h3> 
 <ul>
 <li>To hold regular supplier reviews, to maintain thorough supplier</li> 
 <li>To ensure regular communication, to maintain an effective Business partnership with all Suppliers and to improve KPI’s with suppliers.</li> 
 </ul>
 <h3 class="jobSectionHeader">Commercial Awareness</h3> 
 <ul>
 <li>Multi channel merchandiser responsible for retail, direct, wholesale and B2B and ensure all are potentialized.</li> 
 <li>To undertake competitor visits on a regular basis, feedback any relevant points and put into place any required action</li> 
 </ul>
 <h3 class="jobSectionHeader">Merchandising Systems</h3> 
 <ul>
 <li>To develop an excellent working knowledge of all Merchandising</li> 
 <li>To identify and propose improved working practices and updates to</li> 
 </ul>
 <h3 class="jobSectionHeader">Management and development of team</h3> 
 <ul>
 <li>To take responsibility for own personal development and to foster good working relationships across the Business.</li> 
 <li>To continually review processes and controls, initiating improvements in best practice as</li> 
 </ul>
 <h2 class="jobSectionHeader">What we’ll offer you</h2> 
 At The White Company, we value our employees for always going the extra mile for every one of our customers; we reward this with great benefits and competitive salaries. 
 <ul> 
 <li>Discount -Up to 50% discount and access to regular Sample Sales</li> 
 <li>Holiday - 25 days rising to 28 with length of service</li> 
 <li>Holiday Buy – opportunity to buy up to 5 days holiday</li> 
 <li>Pension Scheme - enrolled in our Group Personal Pension schemes upon joining the business.</li> 
 <li>Bonus - In addition to our competitive salaries, all our employees are entitled to join a discretionary bonus scheme (based on policy eligibility)</li> 
 <li>Perkplace Benefits Platform – offering a variety of discounts across well-being and lifestyle</li> 
 <li>Wagestream Money Management app - access to Wagestream gives you power over your pay and supports financial wellbeing</li> 
 <li>Continued Development – We offer structured support from our own in-house Learning and Development Hub</li> 
 <li>Salary Sacrifice scheme for Electric vehicles (dependent on grade and meeting policy eligibility)</li> 
 <li>Continued Development - Inclusion on our Leadership Development Programme (eligibility for contracts of 6 months plus Grade D &amp; E roles only) </li>
 <li>Continued Development – We offer structured support from our own in-house Learning and Development Hub</li> 
 <li>Private Healthcare with additional Babylon Digital Healthcare (based on contract duration)</li> 
 <li>Life Assurance</li> 
 </ul> 
 Additional Benefits 
 <ul> 
 <li>Fruit basket daily</li> 
 <li>Tea and coffee provided</li> 
 <li>Working from Home - option to work from home on Mondays and Fridays</li> 
 <li>Social - Christmas party/social events throughout the year</li> 
 <li>Seasonal Sample Sales</li> 
 <li>Volunteer Day - with a charity of your choice</li> 
 <li>Great Location - Close to transport links - over ground Shepherds Bush station /underground White City &amp; Wood Lane stations. Westfield shopping centre with shops restaurants/bars/cinema and gyms</li>
 </ul>
 
 
 <h2 class="jobSectionHeader"> Our Equality Diversity and Inclusion statement of commitment</h2> 
 At The White Company we are committed to creating an inclusive culture that welcomes and celebrates a diversity of backgrounds and identities. 
 We are working together to ensure our environment is one where people can bring their authentic selves to work, where their contribution is valued, ability enhanced, and perspective appreciated. Where difference is respected, encouraged, and celebrated. Where you can feel you belong. 
 We are committed to an active Equality Diversity and Inclusion Policy, which starts with our recruitment and selection process. 
 We'd love you to join us on our journey.
 
 <h2 class="jobSectionHeader"> Our Sustainability statement of commitment</h2> 
 We are committed to building a sustainable legacy that will enable a brighter future for people and our planet.’ We believe this should be reflected in everything we do.
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Junior Merchandiser - The Little White Company

You must have retail sales or customer service experience, a passion for customer satisfaction, multitasking skills, and a commitment to enhancing the shopping experience.

You will provide top-notch customer service, address product inquiries, efficiently process mail orders, and capture customer data to enhance loyalty and expand the database.

Liverpool

Our RoleWith a strong retail sales or customer service background, you will often be the first point of contact for our customers and will be responsible for providing them with a superb shopping experience, surpassing their expectations at every opportunity.We work with PRIDE; our company values every day - You will assist customers, resourcefully identifying their needs and answering product-related questions whilst, at the same time, optimising sales and encouraging customer loyalty. You will be passionate and dedicated to go the extra mile for our customers and our team, and willing to take on multiple tasks.If you share our obsession with providing our customers with a fantastic shopping experience, we would like to hear from you! This is a superb opportunity to join one of the UK's fastest-growing multi-channel retailers.What you'll be doing<ul><li>Provide excellent customer service and surpassing customer expectations at every opportunity;</li><li>Identify customer needs and answer product related questions. Be able to respond to queries on product’s price, features and benefits;</li><li>Ensure that all customers’ mail orders are completed efficiently and on time;</li><li>Take every opportunity to capture customer data in order to expand TWC database and encourage customer loyalty.</li></ul>What we offer youAt The White Company, we value our employees for always going the extra mile for every one of our customers; we reward this with great benefits and competitive salaries.<ul><li>50% discount on our products,</li><li>20 days holiday rising to 25 during service,</li><li>A Volunteer Day with a charity of your choice,</li><li>In addition to a competitive salary, a discretionary bonus scheme may be rewarded annually,</li><li>Perk Place Benefits Platform – offering a variety of discounts across wellbeing and lifestyle,</li><li>Automatic enrolment into the Group Personal Pension scheme,</li><li>Wagestream Money Management app - access to Wagestream gives you power over your pay and supports financial wellbeing</li><li>Following successful probationary completion, you’ll be covered by our life assurance plan,</li><li>Social - Christmas party/social events throughout the year</li></ul>Our Equality Diversity and Inclusion statement of commitmentAt The White Company we are committed to creating an inclusive culture that welcomes and celebrates a diversity of backgrounds and identities.We are working together to ensure our environment is one where people can bring their authentic selves to work, where their contribution is valued, ability enhanced, and perspective appreciated. Where difference is respected, encouraged, and celebrated. Where you can feel you belong.We are committed to an active Equality Diversity and Inclusion Policy, which starts with our recruitment and selection process.We'd love you to join us on our journey.Our Sustainability statement of commitmentWe are committed to building a sustainable legacy that will enable a brighter future for people and our planet.’ We believe this should be reflected in everything we do.

Our RoleWith a strong retail sales or customer service background, you will often be the first point of contact for our customers and will be responsible for providing them with a superb shopping experience, surpassing their expectations at every opportunity.We work with PRIDE; our company values every day - You will assist customers, resourcefully identifying their needs and answering product-related questions whilst, at the same time, optimising sales and encouraging customer loyalty. You will be passionate and dedicated to go the extra mile for our customers and our team, and willing to take on multiple tasks.If you share our obsession with providing our customers with a fantastic shopping experience, we would like to hear from you! This is a superb opportunity to join one of the UK's fastest-growing multi-channel retailers.What you'll be doingProvide excellent customer service and surpassing customer expectations at every opportunity;Identify customer needs and answer product related questions. Be able to respond to queries on product’s price, features and benefits;Ensure that all customers’ mail orders are completed efficiently and on time;Take every opportunity to capture customer data in order to expand TWC database and encourage customer loyalty.What we offer youAt The White Company, we value our employees for always going the extra mile for every one of our customers; we reward this with great benefits and competitive salaries.50% discount on our products,20 days holiday rising to 25 during service,A Volunteer Day with a charity of your choice,In addition to a competitive salary, a discretionary bonus scheme may be rewarded annually,Perk Place Benefits Platform – offering a variety of discounts across wellbeing and lifestyle,Automatic enrolment into the Group Personal Pension scheme,Wagestream Money Management app - access to Wagestream gives you power over your pay and supports financial wellbeingFollowing successful probationary completion, you’ll be covered by our life assurance plan,Social - Christmas party/social events throughout the yearOur Equality Diversity and Inclusion statement of commitmentAt The White Company we are committed to creating an inclusive culture that welcomes and celebrates a diversity of backgrounds and identities.We are working together to ensure our environment is one where people can bring their authentic selves to work, where their contribution is valued, ability enhanced, and perspective appreciated. Where difference is respected, encouraged, and celebrated. Where you can feel you belong.We are committed to an active Equality Diversity and Inclusion Policy, which starts with our recruitment and selection process.We'd love you to join us on our journey.Our Sustainability statement of commitmentWe are committed to building a sustainable legacy that will enable a brighter future for people and our planet.’ We believe this should be reflected in everything we do.

Sales Advisor - The White Company

<div></div>
<div>
 <div>
 <div>
 <div>
 <h2 class="jobSectionHeader">Our Role</h2> 
 With a strong retail sales or customer service background, you will often be the first point of contact for our customers and will be responsible for providing them with a superb shopping experience, surpassing their expectations at every opportunity. 
 We work with PRIDE; our company values every day - You will assist customers, resourcefully identifying their needs and answering product-related questions whilst, at the same time, optimising sales and encouraging customer loyalty. You will be passionate and dedicated to go the extra mile for our customers and our team, and willing to take on multiple tasks. 
 If you share our obsession with providing our customers with a fantastic shopping experience, we would like to hear from you! This is a superb opportunity to join one of the UK's fastest-growing multi-channel retailers.
 
 <h2 class="jobSectionHeader"> What you'll be doing</h2> 
 <ul>
 <li>Provide excellent customer service and surpassing customer expectations at every opportunity;</li> 
 <li>Identify customer needs and answer product related questions. Be able to respond to queries on product’s price, features and benefits;</li> 
 <li>Ensure that all customers’ mail orders are completed efficiently and on time;</li> 
 <li>Take every opportunity to capture customer data in order to expand TWC database and encourage customer loyalty.</li> 
 </ul> 
 Please read through the attached Job Description for more detail.
 
 
 <h2 class="jobSectionHeader"> What we offer you</h2> 
 At The White Company, we value our employees for always going the extra mile for every one of our customers; we reward this with great benefits and competitive salaries. 
 <ul> 
 <li>50% discount on our products,</li> 
 <li>20 days holiday rising to 25 during service,</li> 
 <li>A Volunteer Day with a charity of your choice,</li> 
 <li>In addition to a competitive salary, a discretionary bonus scheme may be rewarded annually,</li> 
 <li>Perk Place Benefits Platform – offering a variety of discounts across wellbeing and lifestyle,</li> 
 <li>Automatic enrolment into the Group Personal Pension scheme,</li> 
 <li>Wagestream Money Management app - access to Wagestream gives you power over your pay and supports financial wellbeing</li> 
 <li>Following successful probationary completion, you’ll be covered by our life assurance plan,</li> 
 <li>Social - Christmas party/social events throughout the year</li>
 </ul>
 
 
 <h2 class="jobSectionHeader"> Our Equality Diversity and Inclusion statement of commitment</h2> 
 At The White Company we are committed to creating an inclusive culture that welcomes and celebrates a diversity of backgrounds and identities. 
 We are working together to ensure our environment is one where people can bring their authentic selves to work, where their contribution is valued, ability enhanced, and perspective appreciated. Where difference is respected, encouraged, and celebrated. Where you can feel you belong. 
 We are committed to an active Equality Diversity and Inclusion Policy, which starts with our recruitment and selection process. 
 We'd love you to join us on our journey.
 
 
 <h2 class="jobSectionHeader"> Our Sustainability statement of commitment</h2> 
 We are committed to building a sustainable legacy that will enable a brighter future for people and our planet.’ We believe this should be reflected in everything we do.
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 </div>
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Sales Advisor

You must be a qualified accountant with strong retail/ecommerce experience, direct marketing knowledge, and exceptional analytical skills. Ability to challenge, lead, and constantly improve is a must.

You will drive business performance through analyzing Digital Channel sales, leading budgeting/forecasting, evaluating new initiatives, and presenting key financial insights to stakeholders. You will also manage a team, provide adhoc support, and ensure financial impacts are understood.

Marketing

Banking & Finance

Our Role&nbsp;<ul><li class="ql-align-justify">Reporting to the Head of Commercial Finance, the primary responsibility of the role is to provide financial &amp; commercial support to the Customer Director &amp; Chief Creative Officer and their respective teams, who cover all aspects of Online trading, Marketing, Contact Centre and Creative for the UK, US and International businesses.</li><li class="ql-align-justify">The role will cover all aspects of the Digital operation including trading support, cost management, performance reporting &amp; analysis, Budgeting &amp; Forecasting, review of monthly management accounts and financial evaluations of new initiatives.</li><li class="ql-align-justify">You will have a wide range of stakeholders in the Digital channel and the Marketing &amp; Creative teams to support in terms of driving trading performance and maximising the benefit of marketing &amp; other operational spend, and so building strong relationships will be key.</li><li class="ql-align-justify">The role will also have responsibility for all aspects of people management and development of a part-qualified&nbsp;Senior&nbsp;Finance Analyst.</li><li class="ql-align-justify">*Please note, this is a maternity cover contract</li></ul>What you'll be doing:<ul><li class="ql-align-justify">Drive business performance by providing analysis, insight and commentary on the Digital Channel sales performance, highlighting key trends and risks and/or opportunities</li><li class="ql-align-justify">Ownership of the planning/budgeting/forecasting process for both P&amp;L and Capex, ensuring financial impacts of the Digital Channel activities are fully understood</li><li class="ql-align-justify">Work with the Marketing teams in building a budget from a customer perspective using acquisition and retention plans as well as the Trading team from a trading calendar perspective</li><li class="ql-align-justify">Ownership of the month-end management accounts process for Digital, Marketing and Creative, ensuring variances to budget and forecast are fully understood and explained</li><li class="ql-align-justify">Ownership and continuous improvement of current reporting and the design of new tools and templates to improve understanding of Digital Channel sales performance</li><li class="ql-align-justify">Responsibility for budgeting and forecasting the sales and gross profit of the Digital channel ensuring both top line assumptions and phasing are robust</li><li class="ql-align-justify">Financial evaluation of new initiatives, business activities and capital investments (e.g. free returns, click + collect, site improvements etc)</li><li class="ql-align-justify">Financial analysis of Digital specific KPI’s including Conversion Rate, Marketing spend % Total Company Sales, CPA, Lifetime Value, Retention Rate etc</li><li class="ql-align-justify">Broader stakeholder and financial responsibility for all reporting &amp; analysis of Direct, Creative and Marketing performance on a monthly &amp; adhoc basis focusing on the key events &amp; drivers</li><li class="ql-align-justify">Presenting key facts &amp; figures to non financial stakeholders in Monthly meetings</li><li class="ql-align-justify">All aspects of people management and development of the&nbsp;Senior&nbsp;Finance Analyst</li><li class="ql-align-justify">Adhoc Commercial Finance support as required</li></ul>The skills &amp; experience that you’ll need:<ul><li class="ql-align-justify">Qualified Accountant with strong post qualification experience</li><li class="ql-align-justify">Strong Retail/Ecommerce experience working in a commercial finance environment</li><li class="ql-align-justify">Experience of a Direct Marketing operating model would be a distinct advantage</li><li class="ql-align-justify">Highly commercial and analytical with the ability to present complex financial information in a clear and concise way</li><li class="ql-align-justify">Excellent excel skills and general systems literacy</li><li class="ql-align-justify">Ability to effectively communicate and influence Finance and Non-Finance Business Partners at all levels and have the confidence to challenge them on their outlook</li><li class="ql-align-justify">Tenacity, an eye for detail, accuracy, and a passion for Retail/Ecommerce</li><li class="ql-align-justify">Dynamic, enthusiastic and proactive individual</li><li class="ql-align-justify">Flexible and adaptable approach to working and able to comfortably work to tight deadlines and/or varying business priorities</li><li class="ql-align-justify">The ability to focus on the detail, but also grasp the bigger picture</li><li class="ql-align-justify">Must be self-sufficient and be able to manage ad hoc requests</li><li class="ql-align-justify">A desire to continually improve outputs and process and someone who sets high standards for themselves and others</li><li class="ql-align-justify">Experience of managing and leading the development of others</li></ul>What we offer you:At The White Company, we value our employees for always going the extra mile for every one of our customers; we reward this with great benefits and competitive salaries.<ul><li class="ql-align-justify">Discount -Up to 50% discount (dependent on contract type)&nbsp;</li><li class="ql-align-justify">Holiday – pro rata</li><li class="ql-align-justify">Bonus Potential - In addition to our competitive salaries, all our permanent employees are entitled to join a discretionary bonus scheme. (dependent on contract type)&nbsp;</li><li class="ql-align-justify">Perkplace Benefits Platform – offering a variety of discounts across wellbeing and lifestyle&nbsp;</li><li class="ql-align-justify">Wagestream Money Management app - access to Wagestream gives you power over your pay and supports financial wellbeing&nbsp;</li><li class="ql-align-justify">Continued Development – we offer structured support from our own in house Learning and Development Hub&nbsp;</li><li class="ql-align-justify">Pension Scheme</li><li class="ql-align-justify">Life Assurance</li><li class="ql-align-justify">Private Medical&nbsp;</li></ul>Additional Benefits:<ul><li class="ql-align-justify">Fruit basket daily&nbsp;</li><li class="ql-align-justify">Tea and coffee provided&nbsp;</li><li class="ql-align-justify">Working from Home - option to work from home on Mondays and Fridays&nbsp;</li><li class="ql-align-justify">Social - Christmas party/social events throughout the year&nbsp;</li><li class="ql-align-justify">Seasonal Sample Sales&nbsp;</li><li class="ql-align-justify">Volunteer Day - with a charity of your choice&nbsp;</li><li class="ql-align-justify">Great Location - Close to transport links - over ground Shepherds Bush station /underground White City &amp; Wood Lane stations. Westfield shopping centre with shops restaurants/bars/cinema and gym&nbsp;</li></ul>Our Equality Diversity and Inclusion statement of commitment<ul><li>At The White Company we are committed to creating an inclusive culture that welcomes and celebrates a diversity of backgrounds and identities.</li><li>We are working together to ensure our environment is one where people can bring their authentic selves to work, where their contribution is valued, ability enhanced, and perspective appreciated. Where difference is respected, encouraged, and celebrated. Where you can feel you belong.&nbsp;</li><li>We are committed to an active Equality Diversity and Inclusion Policy, which starts with our recruitment and selection process.</li><li>We'd love you to join us on our journey.</li></ul>

Our Role Reporting to the Head of Commercial Finance, the primary responsibility of the role is to provide financial & commercial support to the Customer Director & Chief Creative Officer and their respective teams, who cover all aspects of Online trading, Marketing, Contact Centre and Creative for the UK, US and International businesses.The role will cover all aspects of the Digital operation including trading support, cost management, performance reporting & analysis, Budgeting & Forecasting, review of monthly management accounts and financial evaluations of new initiatives.You will have a wide range of stakeholders in the Digital channel and the Marketing & Creative teams to support in terms of driving trading performance and maximising the benefit of marketing & other operational spend, and so building strong relationships will be key.The role will also have responsibility for all aspects of people management and development of a part-qualified Senior Finance Analyst.*Please note, this is a maternity cover contractWhat you'll be doing:Drive business performance by providing analysis, insight and commentary on the Digital Channel sales performance, highlighting key trends and risks and/or opportunitiesOwnership of the planning/budgeting/forecasting process for both P&L and Capex, ensuring financial impacts of the Digital Channel activities are fully understoodWork with the Marketing teams in building a budget from a customer perspective using acquisition and retention plans as well as the Trading team from a trading calendar perspectiveOwnership of the month-end management accounts process for Digital, Marketing and Creative, ensuring variances to budget and forecast are fully understood and explainedOwnership and continuous improvement of current reporting and the design of new tools and templates to improve understanding of Digital Channel sales performanceResponsibility for budgeting and forecasting the sales and gross profit of the Digital channel ensuring both top line assumptions and phasing are robustFinancial evaluation of new initiatives, business activities and capital investments (e.g. free returns, click + collect, site improvements etc)Financial analysis of Digital specific KPI’s including Conversion Rate, Marketing spend % Total Company Sales, CPA, Lifetime Value, Retention Rate etcBroader stakeholder and financial responsibility for all reporting & analysis of Direct, Creative and Marketing performance on a monthly & adhoc basis focusing on the key events & driversPresenting key facts & figures to non financial stakeholders in Monthly meetingsAll aspects of people management and development of the Senior Finance AnalystAdhoc Commercial Finance support as requiredThe skills & experience that you’ll need:Qualified Accountant with strong post qualification experienceStrong Retail/Ecommerce experience working in a commercial finance environmentExperience of a Direct Marketing operating model would be a distinct advantageHighly commercial and analytical with the ability to present complex financial information in a clear and concise wayExcellent excel skills and general systems literacyAbility to effectively communicate and influence Finance and Non-Finance Business Partners at all levels and have the confidence to challenge them on their outlookTenacity, an eye for detail, accuracy, and a passion for Retail/EcommerceDynamic, enthusiastic and proactive individualFlexible and adaptable approach to working and able to comfortably work to tight deadlines and/or varying business prioritiesThe ability to focus on the detail, but also grasp the bigger pictureMust be self-sufficient and be able to manage ad hoc requestsA desire to continually improve outputs and process and someone who sets high standards for themselves and othersExperience of managing and leading the development of othersWhat we offer you:At The White Company, we value our employees for always going the extra mile for every one of our customers; we reward this with great benefits and competitive salaries.Discount -Up to 50% discount (dependent on contract type) Holiday – pro rataBonus Potential - In addition to our competitive salaries, all our permanent employees are entitled to join a discretionary bonus scheme. (dependent on contract type) Perkplace Benefits Platform – offering a variety of discounts across wellbeing and lifestyle Wagestream Money Management app - access to Wagestream gives you power over your pay and supports financial wellbeing Continued Development – we offer structured support from our own in house Learning and Development Hub Pension SchemeLife AssurancePrivate Medical Additional Benefits:Fruit basket daily Tea and coffee provided Working from Home - option to work from home on Mondays and Fridays Social - Christmas party/social events throughout the year Seasonal Sample Sales Volunteer Day - with a charity of your choice Great Location - Close to transport links - over ground Shepherds Bush station /underground White City & Wood Lane stations. Westfield shopping centre with shops restaurants/bars/cinema and gym Our Equality Diversity and Inclusion statement of commitmentAt The White Company we are committed to creating an inclusive culture that welcomes and celebrates a diversity of backgrounds and identities.We are working together to ensure our environment is one where people can bring their authentic selves to work, where their contribution is valued, ability enhanced, and perspective appreciated. Where difference is respected, encouraged, and celebrated. Where you can feel you belong. We are committed to an active Equality Diversity and Inclusion Policy, which starts with our recruitment and selection process.We'd love you to join us on our journey.

Senior Finance Manager - Marketing - FTC  - The White Company

Senior Finance Manager - Marketing - FTC 

You need strong analytical skills, digital marketing experience, and proficiency in Excel, Power BI, SQL & Alteryx. Excellent communication, self-motivation, and the ability to work under pressure are essential.

You will analyze multichannel data, work with various business teams, build Power BI models, design tests, mentor analysts, and collaborate to understand customer behavior for marketing optimization.

Data

Our Role&nbsp;<ul><li class="ql-align-justify">Reporting to the Analytics Manager, they will be responsible for ensuring all customer, marketing and wider business analytics is delivered accurately, on time and to brief. The&nbsp;Senior&nbsp;Marketing Analyst will provide strategic support and actionable insight to all areas of the business: they will need to work closely with channel owners and business stakeholders to advise where data and analytics can help drive strategy, improve campaign performance, and deliver more efficient marketing. The&nbsp;Senior&nbsp;Marketing Analyst is expected to be comfortable both being hands-on, executing analytics, as well as communicating with the wider business and cascading findings and recommendations. This role is expected to have a deep understanding of multichannel B2C industry and its business operations.</li><li class="ql-align-justify">*Please note, this is a maternity cover contract (6 months)</li></ul>What you'll be doing:<ul><li class="ql-align-justify">Responsible for analysing multichannel data and providing insights – by having a deep understanding of how relational database work and utilising various data sources to drive various analysis &amp; insight</li><li class="ql-align-justify">Manage &amp; build good working relationships with wider business teams (Marketing, Ecommerce, Retail, Product and Property) to understand their respective channel KPIs, challenges and needs.</li><li class="ql-align-justify">Develop, maintain and evolve current Power BI models and dashboards to help business team track and monitor their respective channel KPIs</li><li class="ql-align-justify">Design, implement and interpret tests (using statistical techniques) based on a wide array hypothesis around customer behaviour to help measure campaign effectiveness.</li><li class="ql-align-justify">Advise and mentor other analysts &amp; wider teams on analytical best practice and most effectively support change.</li><li class="ql-align-justify">Working closely with the Analytics Manager to proactively think outside of the box to help understand business performance.</li><li class="ql-align-justify">Building relationship with Digital Optimisation teams to work collaboratively to understand web analytics data to help marketing team understand performance.</li><li class="ql-align-justify">Manage relationships with&nbsp;senior&nbsp;stakeholders across the business. Proactively defining and recommending new marketing &amp; customer analytics to both improve performance &amp; support ad-hoc project activities, ensuring the accuracy of data before circulation.</li></ul>The skills &amp; experience that you’ll need:Desired/Required skills or experience:<ul><li class="ql-align-justify">Strong academic background in Mathematics, Economics or technical discipline (Essential)</li><li class="ql-align-justify">Excellent knowledge of Excel, Power BI, data mining and data analytical tools (Essential)</li><li class="ql-align-justify">Experienced using SQL &amp; relational databases (Essential)</li><li class="ql-align-justify">Experience using Alteryx (Preferred)</li><li class="ql-align-justify">Highly numerate with strong analytical skills (Essential)</li><li class="ql-align-justify">Digital marketing or customer analytics experience in the multichannel business (Essential)</li><li class="ql-align-justify">Campaign planning and data selection execution experience (Preferred)</li><li class="ql-align-justify">Other desirable experience: Digital Marketing/Product/Category Analytics; Online/Offline Attribution; Marketing Segmentation; Propensity Modelling.</li></ul>Personal Qualities:<ul><li class="ql-align-justify">Ability to communicate clearly via written &amp; verbally with cross functional business teams</li><li class="ql-align-justify">Strong organisation skills and able to work to tight deadlines</li><li class="ql-align-justify">Commercial awareness and strategic thinking</li><li class="ql-align-justify">Quick-thinking and perceptive, even under pressure</li><li class="ql-align-justify">Excellent communication skills: ability to effectively communicate in writing and deliver presentations to&nbsp;senior&nbsp;stakeholders.</li><li class="ql-align-justify">Highly numerate with a desire to consistently streamline and improve</li><li class="ql-align-justify">Ability to learn new tools quickly and thoroughly</li><li class="ql-align-justify">A self-starter with the ability to work with minimal supervision who excels at both working alone as well as collaboratively with team</li></ul>What we offer you:At The White Company, we value our employees for always going the extra mile for every one of our customers; we reward this with great benefits and competitive salaries.<ul><li class="ql-align-justify">Discount -Up to 50% discount (dependent on contract type)&nbsp;</li><li class="ql-align-justify">Holiday – pro rata</li><li class="ql-align-justify">Perkplace Benefits Platform – offering a variety of discounts across wellbeing and lifestyle&nbsp;</li><li class="ql-align-justify">Wagestream Money Management app - access to Wagestream gives you power over your pay and supports financial wellbeing&nbsp;</li><li class="ql-align-justify">Continued Development – we offer structured support from our own in house Learning and Development Hub&nbsp;</li><li class="ql-align-justify">Pension Scheme</li><li class="ql-align-justify">Life Assurance</li><li class="ql-align-justify">Private Medical&nbsp;</li></ul>Additional Benefits:&nbsp;<ul><li class="ql-align-justify">Fruit basket daily&nbsp;</li><li class="ql-align-justify">Tea and coffee provided&nbsp;</li><li class="ql-align-justify">Working from Home - option to work from home on Mondays and Fridays&nbsp;</li><li class="ql-align-justify">Social - Christmas party/social events throughout the year&nbsp;</li><li class="ql-align-justify">Seasonal Sample Sales&nbsp;</li><li class="ql-align-justify">Volunteer Day - with a charity of your choice&nbsp;</li><li class="ql-align-justify">Great Location - Close to transport links - over ground Shepherds Bush station /underground White City &amp; Wood Lane stations. Westfield shopping centre with shops restaurants/bars/cinema and gym&nbsp;</li></ul>Our Equality Diversity and Inclusion statement of commitment<ul><li>At The White Company we are committed to creating an inclusive culture that welcomes and celebrates a diversity of backgrounds and identities.</li><li>We are working together to ensure our environment is one where people can bring their authentic selves to work, where their contribution is valued, ability enhanced, and perspective appreciated. Where difference is respected, encouraged, and celebrated. Where you can feel you belong.&nbsp;</li><li>We are committed to an active Equality Diversity and Inclusion Policy, which starts with our recruitment and selection process.</li><li>We'd love you to join us on our journey.</li></ul>

Our Role Reporting to the Analytics Manager, they will be responsible for ensuring all customer, marketing and wider business analytics is delivered accurately, on time and to brief. The Senior Marketing Analyst will provide strategic support and actionable insight to all areas of the business: they will need to work closely with channel owners and business stakeholders to advise where data and analytics can help drive strategy, improve campaign performance, and deliver more efficient marketing. The Senior Marketing Analyst is expected to be comfortable both being hands-on, executing analytics, as well as communicating with the wider business and cascading findings and recommendations. This role is expected to have a deep understanding of multichannel B2C industry and its business operations.*Please note, this is a maternity cover contract (6 months)What you'll be doing:Responsible for analysing multichannel data and providing insights – by having a deep understanding of how relational database work and utilising various data sources to drive various analysis & insightManage & build good working relationships with wider business teams (Marketing, Ecommerce, Retail, Product and Property) to understand their respective channel KPIs, challenges and needs.Develop, maintain and evolve current Power BI models and dashboards to help business team track and monitor their respective channel KPIsDesign, implement and interpret tests (using statistical techniques) based on a wide array hypothesis around customer behaviour to help measure campaign effectiveness.Advise and mentor other analysts & wider teams on analytical best practice and most effectively support change.Working closely with the Analytics Manager to proactively think outside of the box to help understand business performance.Building relationship with Digital Optimisation teams to work collaboratively to understand web analytics data to help marketing team understand performance.Manage relationships with senior stakeholders across the business. Proactively defining and recommending new marketing & customer analytics to both improve performance & support ad-hoc project activities, ensuring the accuracy of data before circulation.The skills & experience that you’ll need:Desired/Required skills or experience:Strong academic background in Mathematics, Economics or technical discipline (Essential)Excellent knowledge of Excel, Power BI, data mining and data analytical tools (Essential)Experienced using SQL & relational databases (Essential)Experience using Alteryx (Preferred)Highly numerate with strong analytical skills (Essential)Digital marketing or customer analytics experience in the multichannel business (Essential)Campaign planning and data selection execution experience (Preferred)Other desirable experience: Digital Marketing/Product/Category Analytics; Online/Offline Attribution; Marketing Segmentation; Propensity Modelling.Personal Qualities:Ability to communicate clearly via written & verbally with cross functional business teamsStrong organisation skills and able to work to tight deadlinesCommercial awareness and strategic thinkingQuick-thinking and perceptive, even under pressureExcellent communication skills: ability to effectively communicate in writing and deliver presentations to senior stakeholders.Highly numerate with a desire to consistently streamline and improveAbility to learn new tools quickly and thoroughlyA self-starter with the ability to work with minimal supervision who excels at both working alone as well as collaboratively with teamWhat we offer you:At The White Company, we value our employees for always going the extra mile for every one of our customers; we reward this with great benefits and competitive salaries.Discount -Up to 50% discount (dependent on contract type) Holiday – pro rataPerkplace Benefits Platform – offering a variety of discounts across wellbeing and lifestyle Wagestream Money Management app - access to Wagestream gives you power over your pay and supports financial wellbeing Continued Development – we offer structured support from our own in house Learning and Development Hub Pension SchemeLife AssurancePrivate Medical Additional Benefits: Fruit basket daily Tea and coffee provided Working from Home - option to work from home on Mondays and Fridays Social - Christmas party/social events throughout the year Seasonal Sample Sales Volunteer Day - with a charity of your choice Great Location - Close to transport links - over ground Shepherds Bush station /underground White City & Wood Lane stations. Westfield shopping centre with shops restaurants/bars/cinema and gym Our Equality Diversity and Inclusion statement of commitmentAt The White Company we are committed to creating an inclusive culture that welcomes and celebrates a diversity of backgrounds and identities.We are working together to ensure our environment is one where people can bring their authentic selves to work, where their contribution is valued, ability enhanced, and perspective appreciated. Where difference is respected, encouraged, and celebrated. Where you can feel you belong. We are committed to an active Equality Diversity and Inclusion Policy, which starts with our recruitment and selection process.We'd love you to join us on our journey.

Senior Marketing Analyst - FTC  - The White Company

Senior Marketing Analyst - FTC 

You need extensive experience in supply chain leadership, managing 3PLs, freight procurement, carrier management, customer service, and contract management. Strong strategic thinking, problem-solving, and communication skills are essential. Your goal is to drive cost improvements and enhance service delivery.

You will oversee daily operations, manage contracts, facilitate communication, monitor KPIs, drive efficiency, enhance customer experience, develop supply chain strategy, and optimize operations for a leading retail company.

Logistics

Our Role&nbsp;<ul><li class="ql-align-justify">The Director of Supply Chain &amp; Logistics (DoSC&amp;L) is responsible for leading all functions within the supply chain to ensure a cost-effective, timely, and safe flow of stock from suppliers to our customers worldwide, across direct, retail, wholesale and B2B channels. The DoSC&amp;L will collaborate across the wider business (including merchandising, digital, finance, People team) to ensure SC&amp;L function performs and meets business needs. Overall, the role involves managing day-to-day operations, supplier relationships, continuous improvement initiatives, and strategic planning while demonstrating strong leadership and communication skills. Ability and proven experience in managing a 3PL is key to this role.</li><li class="ql-align-justify">This role is based in our London Head Office but time will be divided as required with both the London and Northampton Offices&nbsp;</li></ul>What you'll be doing:Day-to-Day Management Responsibilities:<ul><li class="ql-align-justify">Oversee the end-to-end daily operations, ensuring smooth execution, aligning with the trading plan</li><li class="ql-align-justify">Develop and manage operational plans for inbound and dispatch customer channels.</li><li class="ql-align-justify">Monitor and manage each contract to meet agreed Key Performance Indicators (KPIs), focusing on cost, service, and speed.</li><li class="ql-align-justify">Coordinate and facilitate communication and collaboration with head office departments to ensure alignment and efficiency to trading plan requirements</li><li class="ql-align-justify">Deliver annual service KPIs and financial budget for SC (circa. £22 million) across DC</li><li class="ql-align-justify">operations, direct carriers, freight, transport and consumables</li><li class="ql-align-justify">Hold overall contractual responsibility for all third-party relationships within the supply chain, build and maintain strong working relationships with all providers, including freight, transport &amp; carrier management including import, exports, customs and duty</li><li class="ql-align-justify">Oversee TWC packaging management, working to continuously drive enhancements in sustainability along with cost reductions.</li><li class="ql-align-justify">Implement big data analysis and process enhancements to continuously improve supply chain efficiency, ensuring optimal product placement and timely delivery.</li><li class="ql-align-justify">Achieve industry-leading service KPIs, collaborating with Digital, Retail, and Customer teams to enhance customer experience across all channels.</li><li class="ql-align-justify">Establish robust operational plans for the supply chain, incorporating contingencies to address potential challenges</li><li class="ql-align-justify">Lead the tender process for all supply chain contracts, ensuring fair and balanced evaluations based on a balanced scorecard of financial, commercial, technical, and sustainable credentials.</li><li class="ql-align-justify">Stay informed about competitive activities in fulfilment, considering their impact on TWC's supply chain strategy, such as same-day delivery or fulfilment from store initiatives.</li></ul>Strategy:<ul><li class="ql-align-justify">Own the design and delivery of the supply chain strategy, identifying capacity, process and equipment constraints and identifying solutions for the next 5 years and beyond</li><li class="ql-align-justify">Optimize Supply Chain from factory to DC – working with B&amp;M and all sales channels and agreed partners to maximise the efficiencies of consolidation, freight costs and speed of availability.</li><li class="ql-align-justify">To compile long-term capacity plans to support the business plan growth</li><li class="ql-align-justify">Sets the programme to drive continuous improvement in all areas of the operation</li><li class="ql-align-justify">Selects and builds positive working relationships with key service partners, to provide service in line with the customer promise and costs within an agreed framework.</li><li class="ql-align-justify">Takes full control of the Operations P&amp;L, including capex proposals and requisitions</li><li class="ql-align-justify">Review the current strategy and develop the business case for future road map</li></ul>The skills &amp; experience that you’ll need:<ul><li>Extensive experience in a Director of Supply Chain &amp; Logistics role, demonstrating leadership in supply chain operations.</li><li>Extensive experience of managing a 3PL from an in-house position</li><li>Experience within a similar sized 200 mill plus business ideally within Retail and Lifestyle&nbsp;&nbsp;</li><li>Proficient in warehouse management, including business processes, WMS, and efficiency management through KPIs in an outsourced environment.</li><li>Expertise in freight procurement across air, road, and sea, with the ability to track global prices and ensure freight forwarding price efficiency.</li><li>Experience managing domestic and international carriers, ensuring service delivery aligns with cost and service expectations. Familiarity with carrier software such as Sorted or Metapack.</li><li>Demonstrated leadership in customer service delivery and development.</li><li>Proficient in contract management, including contract structure, review processes, KPI management, and reporting.</li><li>Experience managing tenders across end-to-end Supply Chain &amp; Logistics (SV&amp;L).</li><li>Proven ability to deliver or contribute significantly to strategic changes within a supply chain and logistics context.</li><li>Strong critical thinking and problem-solving skills.</li><li>Excellent interpersonal and communication skills.</li><li>Customer-oriented and collaborative team player.</li><li>In-depth knowledge and a strong network to continuously develop best practices, drive cost improvements, and enhance service delivery.</li></ul>What we offer you:At The White Company, we value our employees for always going the extra mile for every one of our customers; we reward this with great benefits and competitive salaries.<ul><li class="ql-align-justify">Discount -Up to 50% discount</li><li class="ql-align-justify">Holiday – 25 days rising to 28 with length of service</li><li class="ql-align-justify">Holiday Buy – an opportunity to buy up to an additional 5 days holiday (pro-rata contract duration)</li><li class="ql-align-justify">30% Bonus - In addition to our competitive salaries, all our employees are entitled to join a discretionary bonus scheme (based on policy eligibility)</li><li class="ql-align-justify">Perkplace Benefits Platform – offering a variety of discounts across well-being and lifestyle</li><li class="ql-align-justify">Wagestream Money Management app - access to Wagestream gives you power over your pay and supports financial wellbeing</li><li class="ql-align-justify">Salary Sacrifice scheme for Electric vehicles (dependent on grade and meeting policy eligibility)</li><li class="ql-align-justify">Continued Development - Inclusion on our Leadership Development Programme&nbsp;</li><li class="ql-align-justify">Continued Development – We offer structured support from our own in-house Learning and Development Hub</li><li class="ql-align-justify">Private Healthcare with additional Babylon Digital Healthcare&nbsp;</li><li class="ql-align-justify">Pension Scheme</li><li class="ql-align-justify">Life Assurance</li></ul>Additional Benefits:<ul><li class="ql-align-justify">Fruit basket daily</li><li class="ql-align-justify">Tea and coffee provided</li><li class="ql-align-justify">Hybrid&nbsp;working&nbsp;- option to work from home on Mondays and Fridays</li><li class="ql-align-justify">Flexi working approach – office working hours 9-5.30 pm, finish at 5pm on a Friday. Core hours 10-4pm to support ad hoc flexible days as agreed by Manager.</li><li class="ql-align-justify">Social - Christmas party/social events throughout the year</li><li class="ql-align-justify">Seasonal Sample Sales</li><li class="ql-align-justify">Volunteer Day - with a charity of your choice</li><li class="ql-align-justify">Great Location - Close to transport links - overground Shepherds Bush station /underground White City &amp; Wood Lane stations. Westfield shopping centre with shops restaurants/bars/cinema and gyms</li></ul>Our Equality Diversity and Inclusion statement of commitment<ul><li>At The White Company we are committed to creating an inclusive culture that welcomes and celebrates a diversity of backgrounds and identities.</li><li>We are working together to ensure our environment is one where people can bring their authentic selves to work, where their contribution is valued, ability enhanced, and perspective appreciated. Where difference is respected, encouraged, and celebrated. Where you can feel you belong.&nbsp;</li><li>We are committed to an active Equality Diversity and Inclusion Policy, which starts with our recruitment and selection process.</li><li>We'd love you to join us on our journey.</li></ul>Our Sustainability statement of commitment<ul><li class="ql-align-justify">We are committed to building a sustainable legacy that will enable a brighter future for people and our planet.’ We believe this should be reflected in everything we do</li></ul>

Our Role The Director of Supply Chain & Logistics (DoSC&L) is responsible for leading all functions within the supply chain to ensure a cost-effective, timely, and safe flow of stock from suppliers to our customers worldwide, across direct, retail, wholesale and B2B channels. The DoSC&L will collaborate across the wider business (including merchandising, digital, finance, People team) to ensure SC&L function performs and meets business needs. Overall, the role involves managing day-to-day operations, supplier relationships, continuous improvement initiatives, and strategic planning while demonstrating strong leadership and communication skills. Ability and proven experience in managing a 3PL is key to this role.This role is based in our London Head Office but time will be divided as required with both the London and Northampton Offices What you'll be doing:Day-to-Day Management Responsibilities:Oversee the end-to-end daily operations, ensuring smooth execution, aligning with the trading planDevelop and manage operational plans for inbound and dispatch customer channels.Monitor and manage each contract to meet agreed Key Performance Indicators (KPIs), focusing on cost, service, and speed.Coordinate and facilitate communication and collaboration with head office departments to ensure alignment and efficiency to trading plan requirementsDeliver annual service KPIs and financial budget for SC (circa. £22 million) across DCoperations, direct carriers, freight, transport and consumablesHold overall contractual responsibility for all third-party relationships within the supply chain, build and maintain strong working relationships with all providers, including freight, transport & carrier management including import, exports, customs and dutyOversee TWC packaging management, working to continuously drive enhancements in sustainability along with cost reductions.Implement big data analysis and process enhancements to continuously improve supply chain efficiency, ensuring optimal product placement and timely delivery.Achieve industry-leading service KPIs, collaborating with Digital, Retail, and Customer teams to enhance customer experience across all channels.Establish robust operational plans for the supply chain, incorporating contingencies to address potential challengesLead the tender process for all supply chain contracts, ensuring fair and balanced evaluations based on a balanced scorecard of financial, commercial, technical, and sustainable credentials.Stay informed about competitive activities in fulfilment, considering their impact on TWC's supply chain strategy, such as same-day delivery or fulfilment from store initiatives.Strategy:Own the design and delivery of the supply chain strategy, identifying capacity, process and equipment constraints and identifying solutions for the next 5 years and beyondOptimize Supply Chain from factory to DC – working with B&M and all sales channels and agreed partners to maximise the efficiencies of consolidation, freight costs and speed of availability.To compile long-term capacity plans to support the business plan growthSets the programme to drive continuous improvement in all areas of the operationSelects and builds positive working relationships with key service partners, to provide service in line with the customer promise and costs within an agreed framework.Takes full control of the Operations P&L, including capex proposals and requisitionsReview the current strategy and develop the business case for future road mapThe skills & experience that you’ll need:Extensive experience in a Director of Supply Chain & Logistics role, demonstrating leadership in supply chain operations.Extensive experience of managing a 3PL from an in-house positionExperience within a similar sized 200 mill plus business ideally within Retail and Lifestyle  Proficient in warehouse management, including business processes, WMS, and efficiency management through KPIs in an outsourced environment.Expertise in freight procurement across air, road, and sea, with the ability to track global prices and ensure freight forwarding price efficiency.Experience managing domestic and international carriers, ensuring service delivery aligns with cost and service expectations. Familiarity with carrier software such as Sorted or Metapack.Demonstrated leadership in customer service delivery and development.Proficient in contract management, including contract structure, review processes, KPI management, and reporting.Experience managing tenders across end-to-end Supply Chain & Logistics (SV&L).Proven ability to deliver or contribute significantly to strategic changes within a supply chain and logistics context.Strong critical thinking and problem-solving skills.Excellent interpersonal and communication skills.Customer-oriented and collaborative team player.In-depth knowledge and a strong network to continuously develop best practices, drive cost improvements, and enhance service delivery.What we offer you:At The White Company, we value our employees for always going the extra mile for every one of our customers; we reward this with great benefits and competitive salaries.Discount -Up to 50% discountHoliday – 25 days rising to 28 with length of serviceHoliday Buy – an opportunity to buy up to an additional 5 days holiday (pro-rata contract duration)30% Bonus - In addition to our competitive salaries, all our employees are entitled to join a discretionary bonus scheme (based on policy eligibility)Perkplace Benefits Platform – offering a variety of discounts across well-being and lifestyleWagestream Money Management app - access to Wagestream gives you power over your pay and supports financial wellbeingSalary Sacrifice scheme for Electric vehicles (dependent on grade and meeting policy eligibility)Continued Development - Inclusion on our Leadership Development Programme Continued Development – We offer structured support from our own in-house Learning and Development HubPrivate Healthcare with additional Babylon Digital Healthcare Pension SchemeLife AssuranceAdditional Benefits:Fruit basket dailyTea and coffee providedHybrid working - option to work from home on Mondays and FridaysFlexi working approach – office working hours 9-5.30 pm, finish at 5pm on a Friday. Core hours 10-4pm to support ad hoc flexible days as agreed by Manager.Social - Christmas party/social events throughout the yearSeasonal Sample SalesVolunteer Day - with a charity of your choiceGreat Location - Close to transport links - overground Shepherds Bush station /underground White City & Wood Lane stations. Westfield shopping centre with shops restaurants/bars/cinema and gymsOur Equality Diversity and Inclusion statement of commitmentAt The White Company we are committed to creating an inclusive culture that welcomes and celebrates a diversity of backgrounds and identities.We are working together to ensure our environment is one where people can bring their authentic selves to work, where their contribution is valued, ability enhanced, and perspective appreciated. Where difference is respected, encouraged, and celebrated. Where you can feel you belong. We are committed to an active Equality Diversity and Inclusion Policy, which starts with our recruitment and selection process.We'd love you to join us on our journey.Our Sustainability statement of commitmentWe are committed to building a sustainable legacy that will enable a brighter future for people and our planet.’ We believe this should be reflected in everything we do

The White Company

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