Large

“How fortunate we all are to work in an industry that produces such a tangible work product that affects so many profoundly. All of us face difficult obstacles on all of our projects, but at the end of the day, we collectively turn around, look at what we’ve created, and it takes our breath away. It’s why we do it.”
                   -	Tim Regan, President and CEO

Whiting-Turner provides construction management, general contracting, design-build and integrated project delivery services on projects small and large for a diverse group of customers.

Since 1909, the firm has been guided by the principles of integrity, excellence and an unwavering dedication to customer delight. With offices nationwide, the firm’s over 4,000 salaried professionals provide depth of resources to service nationally and to build locally. The mission of Whiting-Turner is to build on our reputation for integrity, excellence, experience and leadership as the nation’s finest construction organization.

Our demonstrated stability, industry standing and financial strength serves as a model for the construction industry. Our strategy to promote from within allows us to develop our talent and leadership internally and encourages employee retention. We perennially rank with the top domestic general building contractors by Engineering News-Record (ENR), and do so through internal growth, not acquisition.

Whiting-Turner is an Equal Opportunity Employer, including disabled and veterans, and is committed to diversity in our workplaces.

Real Estate

The Whiting-Turner Contracting Company

Working together is who we are and what we do.

You must be an undergraduate/graduate in EH&S or related field, able to work 10-12 weeks, possess transportation, and have strong communication and software skills. Team commitment is essential.

You will assist with safety onboarding, site inspections, evaluating permits, and conducting incident investigations, ensuring compliance and identifying hazard mitigation strategies.

Construction & Surveying

Sustainability

Reno

<p></p><div><div><div><div><p>Category</p>
<div>Environmental, Health, &amp; Safety</div></div><br>
<br>
<div><p>Job Location</p>
<div>5370 Kietzke Lane, Suite 100, Reno, Nevada</div></div><br>
<br>
<div><p>Position Type</p>
<div>Intern</div></div><br>
<br>
<div><div><p><b>Please note:</b></p>
<p><b>
Applying for positions in multiple locations will result in a longer vetting process.</b></p>
<p><b>
The Whiting-Turner Contracting Company is an Equal Opportunity Employer, including the disabled and veterans.</b></p>
<p><b>
Location: Reno, NV</b></p><br>
<p></p>
<p>
Open to undergraduate and graduate students interested in gaining hands-on practical experience in the construction environmental health and safety (EH&amp;S) field. Qualified applicants will assist project teams in managing EH&amp;S programs on construction projects.</p>
<p>
Preferred candidates should be pursuing a degree in environmental health and safety management or a closely related field of study.</p>
<ul>
<li>Assignments include office and job site; relocation to a remote site may be required.</li>
<li>Transportation is required.</li>
<li>Work periods are 10-12 weeks; 40 hours/week.</li>
<li>Housing may be provided in certain situations.</li>
</ul>
<p>Desired candidates will be able to demonstrate:</p>
<ul>
<li>Responsible team membership: commitment to the Project team, participation with company expectations, dedication to improving the safety culture throughout the business unit.</li>
<li>Professional communications skills verbally as well as in written format.</li>
</ul>
<p>Intern Job Description</p>
<p>
Reporting Relationship: Interns will report to a EH&amp;S Manager.</p>
<p>
Tasks Assigned: You will be learning the environmental health and safety management aspects of the construction project in the field. Your experience will include some or all the following:</p>
<ul>
<li>Assist in safety onboarding and safety meeting processes.</li>
<li>Assist in performing regular job site inspections to identify, document and recommend mitigation of hazardous/potentially hazardous conditions and verify correction actions s have been completed.</li>
<li>Assist in evaluating various planning/permits such as: Hot Work, Confined Space, Fall Protection, Excavation, Steel Erection, Energized Work, Pre-cast Tilt-Up as examples for effective and appropriate mitigation techniques.</li>
<li>Assist in incident investigations to include interviews, data compilation, photographs and completing proper documentation.</li>
</ul>
<p>Working Conditions</p>
<ul>
<li>Work is conducted in both indoor office settings, and outdoor constructions jobsite settings requiring sitting, standing, walking, typing, carrying, pushing, bending.</li>
<li>Work hours will be determined at the Project or work assignment basis.</li>
<li>Noise level varies based on location.</li>
<li>Occasional lifting of up to 40 lbs.</li>
<li>Occasionally will climb stairs, ladders, etc.</li>
<li>Ability to wear personal protective equipment is required (including but not limited to, steel toed boots, gloves, safety glasses, hearing protection, hardhat, vest, etc.)</li>
</ul>
<p><b>Technical Capabilities</b></p>
<p>
You should be familiar with the following software: Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft PowerPoint, Microsoft Outlook, Microsoft Exchange, etc.</p>
<p>
Proven ability to plan, schedule and coordinate subcontract trades is paramount along with ability to interface well with Owners, Architects, Engineers, including the on-site management team.</p></div></div><br>
<p></p>
<br>
<div><p>Required Experience</p></div></div></div></div><p></p>

Category
Environmental, Health, & Safety

Job Location
5370 Kietzke Lane, Suite 100, Reno, Nevada

Position Type
Intern

Please note:

Applying for positions in multiple locations will result in a longer vetting process.

The Whiting-Turner Contracting Company is an Equal Opportunity Employer, including the disabled and veterans.

Location: Reno, NV


Open to undergraduate and graduate students interested in gaining hands-on practical experience in the construction environmental health and safety (EH&S) field. Qualified applicants will assist project teams in managing EH&S programs on construction projects.

Preferred candidates should be pursuing a degree in environmental health and safety management or a closely related field of study.

Assignments include office and job site; relocation to a remote site may be required.
Transportation is required.
Work periods are 10-12 weeks; 40 hours/week.
Housing may be provided in certain situations.

Desired candidates will be able to demonstrate:

Responsible team membership: commitment to the Project team, participation with company expectations, dedication to improving the safety culture throughout the business unit.
Professional communications skills verbally as well as in written format.

Intern Job Description

Reporting Relationship: Interns will report to a EH&S Manager.

Tasks Assigned: You will be learning the environmental health and safety management aspects of the construction project in the field. Your experience will include some or all the following:

Assist in safety onboarding and safety meeting processes.
Assist in performing regular job site inspections to identify, document and recommend mitigation of hazardous/potentially hazardous conditions and verify correction actions s have been completed.
Assist in evaluating various planning/permits such as: Hot Work, Confined Space, Fall Protection, Excavation, Steel Erection, Energized Work, Pre-cast Tilt-Up as examples for effective and appropriate mitigation techniques.
Assist in incident investigations to include interviews, data compilation, photographs and completing proper documentation.

Working Conditions

Work is conducted in both indoor office settings, and outdoor constructions jobsite settings requiring sitting, standing, walking, typing, carrying, pushing, bending.
Work hours will be determined at the Project or work assignment basis.
Noise level varies based on location.
Occasional lifting of up to 40 lbs.
Occasionally will climb stairs, ladders, etc.
Ability to wear personal protective equipment is required (including but not limited to, steel toed boots, gloves, safety glasses, hearing protection, hardhat, vest, etc.)

Technical Capabilities

You should be familiar with the following software: Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft PowerPoint, Microsoft Outlook, Microsoft Exchange, etc.

Proven ability to plan, schedule and coordinate subcontract trades is paramount along with ability to interface well with Owners, Architects, Engineers, including the on-site management team.


Required Experience

Environmental Health & Safety Intern - The Whiting-Turner Contracting Company

Environmental Health & Safety Intern

You must be an undergraduate, willing to assist in construction projects, work 10-12 weeks, provide transportation, and be familiar with Primavera and Microsoft software. Relocation may be required.

You will assist with quantity take-offs, surveys, RFI management, submittal reviews, document revisions, scheduling, and project coordination while ensuring quality control and safety on site.

New Haven

<p></p><div><div><div><div><p>Category</p>
<div>Construction Operations</div></div><br>
<br>
<div><p>Job Location</p>
<div>285 Nicoll St Suite 201, New Haven, Connecticut</div></div><br>
<br>
<div><p>Position Type</p>
<div>Intern</div></div><br>
<br>
<div><div><p><b>Please note:</b></p>
<ul>
<li><b>Applying for positions in multiple locations will result in a longer vetting process.</b></li>
<li><b>The Whiting-Turner Contracting Company is an Equal Opportunity Employer, including the disabled and veterans.</b></li></ul><br>
<p></p>
<p><b>
What It Takes</b></p>
<p>
Open to undergraduate students interested in gaining hands-on practical experience in the construction field. Qualified applicants will assist project teams in managing construction projects/ including all phases from bidding to final completion.</p>
<ul>
<li>Assignments include office and job site; relocation to a remote sites may be required.</li>
<li>Transportation is required.</li>
<li>Work periods are 10-12 weeks; 40 hours/week.</li>
<li>Housing may be provided in certain situations.</li></ul><br>
<p></p>
<p><b>
Intern Job Description
</b></p><p>Reporting Relationship: Depending on the work assignment, interns will report to a project manager, superintendent, project engineer or field engineer. You may be assigned to the office, jobsite or mix of both.</p>
<p>
Tasks Assigned: You will be learning the engineering and technical aspects of the project both in the field and in the office. Your experience will include some or all the following:</p>
<ul>
<li>Quantity take-off</li>
<li>Layout</li>
<li>Preconstruction/as-built surveys</li>
<li>Shop drawing review/approval &amp; maintenance of log</li>
<li>Submittal review/approval &amp; maintenance of log</li>
<li>Request for information (RFI) review/submission &amp; maintenance of log</li>
<li>Responding to subcontractor RFIs</li>
<li>Interfacing with subcontractors &amp; suppliers</li>
<li>Attending weekly progress meetings</li>
<li>Assisting with coordinating the work between the owner, architect &amp; subcontractors</li>
<li>Assisting during the bid process</li>
<li>Assist with reviewing construction documents &amp; specifications</li>
<li>Assisting with reviewing all document revisions &amp; clarifications</li>
<li>Assisting with maintaining field record</li>
</ul><ul><li>Assisting with estimates/budgets/value engineering/constructability surveys Assist with writing contracts &amp; purchase orders</li>
<li>Assisting with preparing billings to owner &amp; submitting change orders</li>
<li>Assisting with approval of invoices</li>
<li>Assisting with ordering &amp; expediting materials</li>
<li>Assisting with scheduling &amp; updates</li>
<li>Assisting with quality control &amp; safety</li>
<li>Assisting with settling contracts</li>
<li>Assisting with permit process</li>
<li>Assisting with performing costing, scheduling, estimating &amp; project management</li>
<li>Punchlist &amp; project closeout</li>
<li>Cooperating &amp; working with field project management</li>
<li>And any other duties that may be assigned</li></ul></div></div><br>
<p></p>
<br>
<div><p>Required Skills</p>
<div><p><b>Technical Capabilities
</b></p><p>You should be familiar with the following software: Primavera, Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft PowerPoint, Microsoft Outlook, Microsoft Exchange, etc.</p></div></div></div></div></div>

Category
Construction Operations

Job Location
285 Nicoll St Suite 201, New Haven, Connecticut

Position Type
Intern

Please note:

Applying for positions in multiple locations will result in a longer vetting process.
The Whiting-Turner Contracting Company is an Equal Opportunity Employer, including the disabled and veterans.


What It Takes

Open to undergraduate students interested in gaining hands-on practical experience in the construction field. Qualified applicants will assist project teams in managing construction projects/ including all phases from bidding to final completion.

Assignments include office and job site; relocation to a remote sites may be required.
Transportation is required.
Work periods are 10-12 weeks; 40 hours/week.
Housing may be provided in certain situations.


Intern Job Description
Reporting Relationship: Depending on the work assignment, interns will report to a project manager, superintendent, project engineer or field engineer. You may be assigned to the office, jobsite or mix of both.

Tasks Assigned: You will be learning the engineering and technical aspects of the project both in the field and in the office. Your experience will include some or all the following:

Quantity take-off
Layout
Preconstruction/as-built surveys
Shop drawing review/approval & maintenance of log
Submittal review/approval & maintenance of log
Request for information (RFI) review/submission & maintenance of log
Responding to subcontractor RFIs
Interfacing with subcontractors & suppliers
Attending weekly progress meetings
Assisting with coordinating the work between the owner, architect & subcontractors
Assisting during the bid process
Assist with reviewing construction documents & specifications
Assisting with reviewing all document revisions & clarifications
Assisting with maintaining field record
Assisting with estimates/budgets/value engineering/constructability surveys Assist with writing contracts & purchase orders
Assisting with preparing billings to owner & submitting change orders
Assisting with approval of invoices
Assisting with ordering & expediting materials
Assisting with scheduling & updates
Assisting with quality control & safety
Assisting with settling contracts
Assisting with permit process
Assisting with performing costing, scheduling, estimating & project management
Punchlist & project closeout
Cooperating & working with field project management
And any other duties that may be assigned


Required Skills
Technical Capabilities
You should be familiar with the following software: Primavera, Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft PowerPoint, Microsoft Outlook, Microsoft Exchange, etc.

Construction Intern - The Whiting-Turner Contracting Company

Construction Intern

You must be pursuing a bachelor's in graphic design (or related), and be proficient in Adobe Creative Suite, photography equipment, and Microsoft Office 365.

You will promote brand identity, design templates and graphics, support marketing, manage photo archives, and assist with project-related materials and communications.

Marketing

Design

Towson

<p></p><div><div><div><div><p>Category</p>
<div>Marketing</div></div><br>
<br>
<div><p>Job Location</p>
<div>300 E. Joppa Road 8th Floor, Towson, Maryland</div></div><br>
<br>
<div><p>Additional Locations</p>
<div>300 E. Joppa Road 8th Floor, Towson, Maryland</div></div><br>
<br>
<div><p>Position Type</p>
<div>Intern</div></div><br>
<br>
<div><div><p><b>Media Design Intern - Graphic Design</b></p>
<p><b>
INTERNSHIP</b> - Towson, MD</p>
<p><b>
Work Model</b> - In-Person</p>
<p><b>
Job Description:</b></p>
<p>
Whiting-Turner is a national leader in construction. We are seeking an aspiring design graduate in the third or fourth year of their college program. This individual will join a talented group of media design and marketing professionals in support of the firm&rsquo;s business development efforts. The ideal candidate possesses course knowledge and experience in both print and digital media.</p>
<p>
This position encompasses several, varied activities, including supporting our media designers and marketers in:</p>
<ul>
<li>Promoting and maintaining our brand identity.</li>
<li>Project pursuit support efforts, including:</li>
<li>Designing qualifications / proposal templates.</li>
<li>Developing project-specific graphics.</li>
<li>Marketer design assistance.</li>
<li>Active project support, including:</li>
<li>Photography.</li>
<li>Site signage.</li>
<li>Miscellaneous jobsite items.</li>
<li>Sponsorship ad design.</li>
<li>Miscellaneous communications design.</li>
<li>Photo archive management / maintenance.</li>
<li>Internal projects and support.</li>
</ul>
<p>The successful candidate must be in the process of achieving a bachelor&rsquo;s degree in graphic design (or a related field) and be proficient with:</p>
<ul>
<li>Adobe Illustrator, InDesign and Photoshop (Adobe Creative Suite proficiency preferred).</li>
<li>Photography equipment</li>
<li>Microsoft Office 365</li>
</ul>
<p><b>Please upload your cover letter, resume, and design portfolio.</b></p><br>
<p></p>
<p>
The Whiting-Turner Contracting Company is an Equal Opportunity Employer, including the disabled and veterans. #LI-RP</p>
<p><i>
**The Company&rsquo;s pay ranges are dependent on a number of factors including but not limited to role, previous internships with the Company, education experience, and location. The pay range listed is subject to change at any time, in the Company&rsquo;s discretion, and does not alter in any way the at-will nature of the employment relationship. The foregoing information reflects pay range only and does not include other forms of compensation to which employees may be entitled.</i></p>
<p><b><i>
This salary range is for Maryland only.</i></b></p></div></div><br>
<br>
<div><p>Salary Range</p>
<div>$14.42 - $20.19</div></div></div></div></div>

Category
Marketing

Job Location
300 E. Joppa Road 8th Floor, Towson, Maryland

Additional Locations
300 E. Joppa Road 8th Floor, Towson, Maryland

Position Type
Intern

Media Design Intern - Graphic Design

INTERNSHIP - Towson, MD

Work Model - In-Person

Job Description:

Whiting-Turner is a national leader in construction. We are seeking an aspiring design graduate in the third or fourth year of their college program. This individual will join a talented group of media design and marketing professionals in support of the firm’s business development efforts. The ideal candidate possesses course knowledge and experience in both print and digital media.

This position encompasses several, varied activities, including supporting our media designers and marketers in:

Promoting and maintaining our brand identity.
Project pursuit support efforts, including:
Designing qualifications / proposal templates.
Developing project-specific graphics.
Marketer design assistance.
Active project support, including:
Photography.
Site signage.
Miscellaneous jobsite items.
Sponsorship ad design.
Miscellaneous communications design.
Photo archive management / maintenance.
Internal projects and support.

The successful candidate must be in the process of achieving a bachelor’s degree in graphic design (or a related field) and be proficient with:

Adobe Illustrator, InDesign and Photoshop (Adobe Creative Suite proficiency preferred).
Photography equipment
Microsoft Office 365

Please upload your cover letter, resume, and design portfolio.


The Whiting-Turner Contracting Company is an Equal Opportunity Employer, including the disabled and veterans. #LI-RP

**The Company’s pay ranges are dependent on a number of factors including but not limited to role, previous internships with the Company, education experience, and location. The pay range listed is subject to change at any time, in the Company’s discretion, and does not alter in any way the at-will nature of the employment relationship. The foregoing information reflects pay range only and does not include other forms of compensation to which employees may be entitled.

This salary range is for Maryland only.

Salary Range
$14.42 - $20.19

Media Design Intern - Graphic Design - The Whiting-Turner Contracting Company

Media Design Intern - Graphic Design

You must be pursuing a bachelor’s in electronic media/film, proficient in Adobe Creative Suite, filming equipment, and Microsoft Office 365.

You will promote brand identity, support projects, manage pre-production, film and edit videos, enhance content, organize asset libraries, document projects, and assist with internal tasks.

<p></p><div><div><div><div><p>Category</p>
<div>Marketing</div></div><br>
<br>
<div><p>Job Location</p>
<div>300 E. Joppa Road 8th Floor, Towson, Maryland</div></div><br>
<br>
<div><p>Additional Locations</p>
<div>300 E. Joppa Road 8th Floor, Towson,<br>
</div></div><br>
<div><p>Position Type</p>
<div>Intern</div></div><br>
<br>
<div><div><p><b>Media Design Intern - Video and Multimedia</b></p>
<p><b>
INTERNSHIP</b> - Towson, MD</p>
<p><b>
Work Model</b> - In-Person</p>
<p><b>
Job Description:</b></p>
<p>
Whiting-Turner is a national leader in construction. We are seeking an aspiring, electronic media and/or film graduate in the third or fourth year of their college program. This individual will join a talented group of media design and marketing professionals in support of the firm&rsquo;s business development efforts. The ideal candidate possesses course knowledge and experience in both filming and editing digital media.</p>
<p>
This position encompasses several, varied activities, including supporting our media designers and marketers in:</p>
<ul>
<li>Promoting and maintaining our brand identity</li>
<li>Project pursuit and active project support efforts</li>
<li>Coordinating pre-production tasks with the project team</li>
<li>Filming videos on set or on location</li>
<li>Editing and finalizing collected footage</li>
<li>Enhancing video content with motion graphics, music, SFX, etc.</li>
<li>Collecting, editing, organizing and maintaining our asset libraries</li>
<li>Project documentation</li>
<li>Internal projects and support</li>
</ul>
<p>The successful candidate must be in the process of achieving a bachelor&rsquo;s degree in electronic media and/or film (or a related field) and be proficient with:</p>
<ul>
<li>Adobe Premiere Pro, After Effects and Photoshop (Adobe Creative Suite proficiency preferred)</li>
<li>Filming equipment (DSLRs, Stabilization, Audio and Lighting).</li>
<li>Microsoft Office 365</li>
</ul>
<p><b>Please upload your cover letter, resume, and design portfolio.</b></p><br>
<p></p>
<p>
The Whiting-Turner Contracting Company is an Equal Opportunity Employer, including the disabled and veterans. #LI-RP</p>
<p><i>
**The Company&rsquo;s pay ranges are dependent on a number of factors including but not limited to role, previous internships with the Company, education experience, and location. The pay range listed is subject to change at any time, in the Company&rsquo;s discretion, and does not alter in any way the at-will nature of the employment relationship. The foregoing information reflects pay range only and does not include other forms of compensation to which employees may be entitled.</i></p>
<p><b><i>
This salary range is for Maryland only.</i></b></p></div></div><br>
<br>
<div><p>Salary Range</p>
<div>$14.42 - $20.19</div></div></div></div></div>

Category
Marketing

Job Location
300 E. Joppa Road 8th Floor, Towson, Maryland

Additional Locations
300 E. Joppa Road 8th Floor, Towson,

Position Type
Intern

Media Design Intern - Video and Multimedia

INTERNSHIP - Towson, MD

Work Model - In-Person

Job Description:

Whiting-Turner is a national leader in construction. We are seeking an aspiring, electronic media and/or film graduate in the third or fourth year of their college program. This individual will join a talented group of media design and marketing professionals in support of the firm’s business development efforts. The ideal candidate possesses course knowledge and experience in both filming and editing digital media.

This position encompasses several, varied activities, including supporting our media designers and marketers in:

Promoting and maintaining our brand identity
Project pursuit and active project support efforts
Coordinating pre-production tasks with the project team
Filming videos on set or on location
Editing and finalizing collected footage
Enhancing video content with motion graphics, music, SFX, etc.
Collecting, editing, organizing and maintaining our asset libraries
Project documentation
Internal projects and support

The successful candidate must be in the process of achieving a bachelor’s degree in electronic media and/or film (or a related field) and be proficient with:

Adobe Premiere Pro, After Effects and Photoshop (Adobe Creative Suite proficiency preferred)
Filming equipment (DSLRs, Stabilization, Audio and Lighting).
Microsoft Office 365

Please upload your cover letter, resume, and design portfolio.


The Whiting-Turner Contracting Company is an Equal Opportunity Employer, including the disabled and veterans. #LI-RP

**The Company’s pay ranges are dependent on a number of factors including but not limited to role, previous internships with the Company, education experience, and location. The pay range listed is subject to change at any time, in the Company’s discretion, and does not alter in any way the at-will nature of the employment relationship. The foregoing information reflects pay range only and does not include other forms of compensation to which employees may be entitled.

This salary range is for Maryland only.

Salary Range
$14.42 - $20.19

Media Design Intern - Video and Multimedia - The Whiting-Turner Contracting Company

Media Design Intern - Video and Multimedia

You must have a college degree, strong communication and problem-solving skills, the ability to multitask, and patience under stress. Customer service experience is a plus.

You will address user inquiries, troubleshoot issues, assign work orders, document resolutions, enforce IT policies, escalate problems, liaise with support staff, and manage equipment for terminated employees.

Customer Relations

IT & Cybersecurity

<p></p><div><div><div><div><p>Category</p>
<div>Information Technology</div></div><br>
<br>
<div><p>Job Location</p>
<div>Towson</div></div><br>
<br>
<div><p>Position Type</p>
<div>Intern</div></div><br>
<br>
<div><div><p><b>HELPDESK INTERN</b></p>
<p><b>
INTERNSHIP- </b>Towson, MD</p>
<p><b>
Work Model: </b>In-Person</p><br>
<p></p>
<p>
 The Whiting-Turner Contracting Company is an Equal Opportunity Employer, including the disabled and veterans.</p><br>
<p></p>
<p><b>
Summary</b>: Provide end-user support to employees on all company supported hardware and software. Assess problems and assign work orders to second and third tier support. Position reports directly to the Helpdesk Manager</p>
<p>
 Primary Duties:</p>
<ul>
<li>Address user inquiries via phone and email to the Helpdesk</li>
<li>Determine source of computer problems via troubleshooting (hardware, software, user access, etc.).</li>
<li>Assign work orders to desktop and network groups in ticketing software</li>
<li>Document resolutions in ticketing software for future reference.</li>
<li>Learn fundamental operations of commonly used software, hardware, and other equipment.</li>
<li>Enforce I.T. policies, regulations and corporate policy related to I.T. functions</li>
<li>Escalate inquiries when necessary to 2nd and 3rd tier support</li>
<li>Act as a liaison between customers and internal support staff to assure accurate problem interpretation. Maintain communications with customers during the problem resolution process.</li>
<li>Track terminated employees, retrieve equipment, backup data upon request and return equipment in Asset Management Systems.</li>
<li>Other duties as assigned.</li>
</ul>
<p> Requirements:</p>
<ul>
<li>Ability to provide technical support over the phone; excellent communication skills, professional demeanor, previous customer service experience is desired, but not necessary</li>
<li>Excellent problem-solving skills: ability to visualize a problem or situation and think abstractly to solve it and assign to correct resource with department</li>
<li>Ability to handle constantly changing flow of traffic; maintain productive environment.be able to multitask effectively during busy times.</li>
<li>Exercise patience and professionalism during stressful situations.</li>
<li>Demonstrate excellent writing ability.</li>
<li>Must have college degree.</li></ul><div></div><p><br>
</p></div></div><br>
<div><p>Required Skills</p><div><p><br>
</p></div></div><br>
<div><p>Required Experience</p><div><p><br>
</p></div></div><br>
<div><p>Salary Range</p>
<div>$14.42 - $20.19</div></div></div></div></div>

Category
Information Technology

Job Location
Towson

Position Type
Intern

HELPDESK INTERN

INTERNSHIP- Towson, MD

Work Model: In-Person


 The Whiting-Turner Contracting Company is an Equal Opportunity Employer, including the disabled and veterans.


Summary: Provide end-user support to employees on all company supported hardware and software. Assess problems and assign work orders to second and third tier support. Position reports directly to the Helpdesk Manager

 Primary Duties:

Address user inquiries via phone and email to the Helpdesk
Determine source of computer problems via troubleshooting (hardware, software, user access, etc.).
Assign work orders to desktop and network groups in ticketing software
Document resolutions in ticketing software for future reference.
Learn fundamental operations of commonly used software, hardware, and other equipment.
Enforce I.T. policies, regulations and corporate policy related to I.T. functions
Escalate inquiries when necessary to 2nd and 3rd tier support
Act as a liaison between customers and internal support staff to assure accurate problem interpretation. Maintain communications with customers during the problem resolution process.
Track terminated employees, retrieve equipment, backup data upon request and return equipment in Asset Management Systems.
Other duties as assigned.

 Requirements:

Ability to provide technical support over the phone; excellent communication skills, professional demeanor, previous customer service experience is desired, but not necessary
Excellent problem-solving skills: ability to visualize a problem or situation and think abstractly to solve it and assign to correct resource with department
Ability to handle constantly changing flow of traffic; maintain productive environment.be able to multitask effectively during busy times.
Exercise patience and professionalism during stressful situations.
Demonstrate excellent writing ability.
Must have college degree.

Required Skills

Required Experience

Salary Range
$14.42 - $20.19

The Whiting-Turner Contracting Company

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