TJX Europe operates as a major retail division of The TJX Companies, Inc., managing well-known brands such as TK Maxx and Homesense across Europe. Their ultimate mission is to deliver high-quality, brand-name products at affordable prices to enhance customer satisfaction. Their purpose is to offer a wide variety of merchandise, from fashion to home goods, while fostering an engaging shopping experience and supporting a diverse, inclusive workplace for their employees.

Retail & Consumer Goods

TJX Europe

You should have multi-site HR experience in retail, strong knowledge of local employment laws, strategic and operational skills, a collaborative mindset, resilience, and coaching ability.

You will lead HR initiatives, coach senior leaders, manage talent recruitment and development, and drive cultural change aligned with business strategy.

Customer Relations

People, HR & Administration

Madrid

<div>Are you ready to make a real impact at one of Europe&rsquo;s most exciting retail brands? At TJX Europe, we&rsquo;re all about bringing value to our customers through our unique retail model.
 As part of TJX Companies, a leading global off-price retailer, we operate well-loved brands like TK Maxx and Homesense across Europe. Our large stores are treasure troves packed with thousands of finds from high-quality, big-name fashion, homeware, and more &ndash; all at unbeatable prices. 
 TK Maxx, part of TJX Europe and The TJX Companies, Inc. is a leading off-price retailer offering a wide range of brand name and designer products. From fashion for the entire family to accessories, beauty, and homeware, TK Maxx provides high-quality merchandise at prices up to 60% less than the recommended retail price (RRP). Known for its unique treasure hunt shopping experience, customers can find something special at a great price every time they visit. With several deliveries each week, the stock is always fresh and exciting. TK Maxx operates 653 stores across six European countries, the UK, Ireland, Poland, Germany, Austria, and the Netherlands, and is also available online in the UK, Germany, and Austria.
 We are thrilled to have announced our expansion into Spain, bringing our distinctive shopping experience and exceptional value to Spanish customers. 
 We believe it&rsquo;s our people who make us special. With a culture built on collaboration, innovation, and inclusivity, we empower our teams to think differently and make a real impact. We&rsquo;re constantly growing, offering endless opportunities for personal and professional development. If you&rsquo;re passionate about retail and want to be part of a company that values creativity, diversity, and ambition, TJX Europe is the place for you. 
Currently we are looking for :
Senior HR Business Partner &ndash; Be Part of Something New!
Ready to help shape the future of our business in a new market?
We&rsquo;re looking for an experienced Senior HR Business Partner to play a key role in driving our people strategy and supporting our ambitious growth plans in an exciting new country. This is your opportunity to work closely with senior leaders, make an impact on our regional operations, and help us build the foundation for success. 
Why Join Us? 
At TJX, we&rsquo;re more than just stores &ndash; we&rsquo;re about people. By joining us as a Senior HR Business Partner, you&rsquo;ll help shape the future of our business in a new market while enjoying:<ul><li>
A chance to influence and drive growth in an exciting and evolving environment.</li><li>
Opportunities to collaborate with senior leaders and leave a lasting impact.</li><li>
A supportive, inclusive workplace that values your contributions and ideas.</li><li>
Development opportunities within a Fortune 100 company known for nurturing talent.</li><li>
Competitive salary and benefits</li></ul> 
Where You'll Be Based: 
Primarily based in our Madrid head office, with occasional remote work and travel to European markets. 
What You&rsquo;ll Do: 
As a trusted partner to the Regional Operations Director, you&rsquo;ll work across the business to:<ul><li>
Lead HR for Your Area: 
Drive performance, ensure compliance, and align HR goals with business strategy.</li><li>
Build Leadership Capability: 
Coach and support senior leaders to navigate people challenges and lead effectively.</li><li>
Drive the Talent Agenda: 
Oversee recruitment, development, and career planning to grow and retain top talent.</li><li>
Champion Change: 
Lead country cultural initiatives</li></ul> 
What You&rsquo;ll Bring 
You thrive in a fast-paced, customer-facing environment and can navigate the complexities of a growing business. You&rsquo;ll need:<ul><li>
Multi-site HR experience in retail, leisure, or a similar sector.</li><li>
Strong knowledge of country-specific HR and employment legislation.</li><li>
A balance of strategic thinking and hands-on operational focus.</li><li>
A collaborative mindset and experience in a matrix environment.</li><li>
Resilience, emotional intelligence, and a natural coaching style.</li></ul> 
Ready to take the next step? Let&rsquo;s build something incredible together.
Apply Today and Discover Different at TJX! 
 
At TJX Europe we&rsquo;re committed to building an inclusive culture where all our associates feel welcome, valued and engaged. It&rsquo;s the diversity of our associates that drives our success, and we welcome and encourage applications from everyone that wants to be part of our growing business.
We care about our culture, but we also prioritise the important things like competitive salaries, solid benefits and plenty of room to grow in your role. It&rsquo;s our way of empowering you to make your career here.</div>

Are you ready to make a real impact at one of Europe’s most exciting retail brands? At TJX Europe, we’re all about bringing value to our customers through our unique retail model.
 As part of TJX Companies, a leading global off-price retailer, we operate well-loved brands like TK Maxx and Homesense across Europe. Our large stores are treasure troves packed with thousands of finds from high-quality, big-name fashion, homeware, and more – all at unbeatable prices.
 TK Maxx, part of TJX Europe and The TJX Companies, Inc. is a leading off-price retailer offering a wide range of brand name and designer products. From fashion for the entire family to accessories, beauty, and homeware, TK Maxx provides high-quality merchandise at prices up to 60% less than the recommended retail price (RRP). Known for its unique treasure hunt shopping experience, customers can find something special at a great price every time they visit. With several deliveries each week, the stock is always fresh and exciting. TK Maxx operates 653 stores across six European countries, the UK, Ireland, Poland, Germany, Austria, and the Netherlands, and is also available online in the UK, Germany, and Austria.
 We are thrilled to have announced our expansion into Spain, bringing our distinctive shopping experience and exceptional value to Spanish customers.
 We believe it’s our people who make us special. With a culture built on collaboration, innovation, and inclusivity, we empower our teams to think differently and make a real impact. We’re constantly growing, offering endless opportunities for personal and professional development. If you’re passionate about retail and want to be part of a company that values creativity, diversity, and ambition, TJX Europe is the place for you.
Currently we are looking for :
Senior HR Business Partner – Be Part of Something New!
Ready to help shape the future of our business in a new market?
We’re looking for an experienced Senior HR Business Partner to play a key role in driving our people strategy and supporting our ambitious growth plans in an exciting new country. This is your opportunity to work closely with senior leaders, make an impact on our regional operations, and help us build the foundation for success.
Why Join Us?
At TJX, we’re more than just stores – we’re about people. By joining us as a Senior HR Business Partner, you’ll help shape the future of our business in a new market while enjoying:
A chance to influence and drive growth in an exciting and evolving environment.
Opportunities to collaborate with senior leaders and leave a lasting impact.
A supportive, inclusive workplace that values your contributions and ideas.
Development opportunities within a Fortune 100 company known for nurturing talent.
Competitive salary and benefits
Where You'll Be Based:
Primarily based in our Madrid head office, with occasional remote work and travel to European markets.
What You’ll Do:
As a trusted partner to the Regional Operations Director, you’ll work across the business to:
Lead HR for Your Area:
Drive performance, ensure compliance, and align HR goals with business strategy.
Build Leadership Capability:
Coach and support senior leaders to navigate people challenges and lead effectively.
Drive the Talent Agenda:
Oversee recruitment, development, and career planning to grow and retain top talent.
Champion Change:
Lead country cultural initiatives
What You’ll Bring
You thrive in a fast-paced, customer-facing environment and can navigate the complexities of a growing business. You’ll need:
Multi-site HR experience in retail, leisure, or a similar sector.
Strong knowledge of country-specific HR and employment legislation.
A balance of strategic thinking and hands-on operational focus.
A collaborative mindset and experience in a matrix environment.
Resilience, emotional intelligence, and a natural coaching style.
Ready to take the next step? Let’s build something incredible together.
Apply Today and Discover Different at TJX!

At TJX Europe we’re committed to building an inclusive culture where all our associates feel welcome, valued and engaged. It’s the diversity of our associates that drives our success, and we welcome and encourage applications from everyone that wants to be part of our growing business.
We care about our culture, but we also prioritise the important things like competitive salaries, solid benefits and plenty of room to grow in your role. It’s our way of empowering you to make your career here.

Senior HR Business Partner Spain - TJX Europe

Senior HR Business Partner Spain

You need to navigate complexity, motivate teams, solve problems, interpret data, implement change, and collaborate effectively.

You will manage site operations, resolve production risks, analyze business data to meet KPIs, and lead teams to achieve objectives through effective communication.

Logistics

Wolverhampton

<div>
 Amazing, supportive people. Fast-paced work that makes no two days the same. You’ll find all this and more when you join our TJX Distribution Team.
 
 You may not have heard of TJX Europe, but chances are you’ve shopped in Homesense or TK Maxx; these are part of our TJX Europe family.
 
 At TJX Europe, we’re looking for senior leaders to join the team and play a pivotal role in keeping our TK Maxx and Homesense stores stocked with the off-price products customers love. Whether you’re currently running a large Retail or Distribution site or a multiple site manager in retail or hospitality, if you can maximise efficiencies through the effective leadership of large teams, then we want to hear from you.
 
 You’ll be part of a company that puts people first. So, whether it’s shift patterns that give you a great work-life balance or the support to take on any opportunity that comes your way, come and discover a role that’s centred around you.
 
 Day to day, you’ll be: 
 
 <ul>
 <li>Accountable for all departments as Duty Manager of the site, ensuring the business plan is executed to achieve site targets and being the point of contact and decision maker for all operational issues.</li>
 <li>Identifying and resolving any production risks</li>
 <li>Analysing and interpreting a range of business data to leverage operational excellence and achieve KPIs (key performance indicators).</li>
 <li>Directing and influencing teams to achieve business objectives through effective communication.</li>
 </ul>
 
 About you:
 <ul>
 <li>You’ll be someone who can navigate complexity to find long-term solutions.</li>
 <li>You’ll have a track record of creating a supportive, motivating work environment and have the ability to get the best out of every team member</li>
 <li>You’re a skilled problem solver who works with the team to identify potential risks and identifies pragmatic solutions and contingency plans</li>
 <li>You’re someone who can interpret data and use it to improve our business.</li>
 <li>You play an instrumental role in implementing change initiatives, modelling behaviours that support others to maintain focus and effectiveness</li>
 <li>You understand the need to work in collaboration with others</li>
 </ul>
 
 What you’ll get: 
 
 <ul>
 <li>Great work-life balance</li>
 <li>4-day / 36 hour working week</li>
 <li>Fixed, 3-week rota so you know exactly when you will be working</li>
 <li>Only one weekend working in every three</li>
 <li>Competitive salary + opportunity to earn bonus</li>
 <li>10% discount</li>
 </ul>
 
 Apply today and Discover Different at TJX.
 
 We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation.
</div>


 Amazing, supportive people. Fast-paced work that makes no two days the same. You’ll find all this and more when you join our TJX Distribution Team.
 
  You may not have heard of TJX Europe, but chances are you’ve shopped in Homesense or TK Maxx; these are part of our TJX Europe family.
 
  At TJX Europe, we’re looking for senior leaders to join the team and play a pivotal role in keeping our TK Maxx and Homesense stores stocked with the off-price products customers love. Whether you’re currently running a large Retail or Distribution site or a multiple site manager in retail or hospitality, if you can maximise efficiencies through the effective leadership of large teams, then we want to hear from you.
 
  You’ll be part of a company that puts people first. So, whether it’s shift patterns that give you a great work-life balance or the support to take on any opportunity that comes your way, come and discover a role that’s centred around you.
 
  Day to day, you’ll be:
 
 
  Accountable for all departments as Duty Manager of the site, ensuring the business plan is executed to achieve site targets and being the point of contact and decision maker for all operational issues.
  Identifying and resolving any production risks
  Analysing and interpreting a range of business data to leverage operational excellence and achieve KPIs (key performance indicators).
  Directing and influencing teams to achieve business objectives through effective communication.
 
 
  About you:
 
  You’ll be someone who can navigate complexity to find long-term solutions.
  You’ll have a track record of creating a supportive, motivating work environment and have the ability to get the best out of every team member
  You’re a skilled problem solver who works with the team to identify potential risks and identifies pragmatic solutions and contingency plans
  You’re someone who can interpret data and use it to improve our business.
  You play an instrumental role in implementing change initiatives, modelling behaviours that support others to maintain focus and effectiveness
  You understand the need to work in collaboration with others
 
 
  What you’ll get:
 
 
  Great work-life balance
  4-day / 36 hour working week
  Fixed, 3-week rota so you know exactly when you will be working
  Only one weekend working in every three
  Competitive salary + opportunity to earn bonus
  10% discount
 
 
  Apply today and Discover Different at TJX.
 
  We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation.


Shift Operations Manager - Walsall - TJX Europe

Shift Operations Manager - Walsall

You need experience in loyalty program management, retail, strong analytical skills, project management, team leadership, and the ability to negotiate contracts. Travel is required.

You will manage rewards, optimize loyalty campaigns, collaborate with teams, oversee expenses, utilize customer data, and support a direct report while driving customer engagement and meeting KPIs.

Marketing

<div>
 Discovery is at the centre of everything we do. Wherever you find us around the world, if you can think of a product, you can probably find it in our stores. We are part of the TJX Family which includes TK Maxx, and Homesense in Europe and the UK and across the rest of the world you will find us as TJ Maxx, Marshalls, HomeGoods, Sierra and Winners.With variety comes plenty of surprises—our environment is ever-changing, and that’s just how we like it. Every day is an opportunity to discover something new about our business, our partnerships and even something exciting about yourself. Are you ready to Discover Different?
 
 WHY YOU
 Are you passionate about customer engagement and loyalty programs? As a Loyalty Manager at TJX Europe, you’ll co-manage the Treasure Rewards and Benefits program, driving customer engagement, acquisition, and retention across 4 European markets. Your expertise in marketing, data insights, and collaboration will be key to developing and optimizing loyalty campaigns that align with our business objectives.
 
 WHAT YOU’LL DO
 <ul>
 <li>Jointly manage the Treasure rewards and benefits, ensuring operational excellence and budget management.</li>
 <li>Develop and optimize loyalty campaigns to support business objectives and drive customer engagement.</li>
 <li>Partner with Marketing, Analytics &amp; Insights, ECRM, and Creative teams for integrated campaigns.</li>
 <li>Collaborate with Store Operations, IT, eCommerce, Customer Service, Legal, and Procurement teams.</li>
 <li>Support the evolution of the loyalty program and manage a direct report (Loyalty Officer).</li>
 <li>Execute campaigns and customer initiatives to meet KPIs, ensuring timely and budget-friendly delivery.</li>
 <li>Manage third-party and agency relationships, overseeing project delivery and costs.</li>
 <li>Utilize customer data to develop actionable insights and respond to business challenges.</li>
 <li>Oversee loyalty-related tech solutions and testing.</li>
 <li>Maintain transparency and control over program expenses, coordinating with Finance.</li>
 <li>Propose ideas to evolve the program based on customer behavior and competitive landscape.</li>
 <li>Develop and manage the Loyalty Officer, ensuring their growth and delivery of objectives.</li>
 </ul>
 
 WHAT YOU’LL BRING
 <ul>
 <li>Experience in marketing and loyalty/customer-facing program management.</li>
 <li>Background in a market-leading retail environment preferred.</li>
 <li>Proven ability to drive customer engagement programs strategically and operationally.</li>
 <li>Proficiency in Excel and PowerPoint, with strong analytical and technical skills.</li>
 <li>Ability to negotiate and review third-party contracts and pricing.</li>
 <li>Skilled in project and agency management, delivering projects on time and within budget.</li>
 <li>Excellent project management and time management abilities, with attention to detail.</li>
 <li>Strong team player with a passion for collaboration and influence.</li>
 <li>Experience working across different markets in Europe and with a Pan-European team</li>
 <li>Leadership experience managing a small team.</li>
 <li>Willingness to travel for regular agency and market visits.</li>
 </ul>
 
 Come and Discover Different at TJX. From opportunity and teamwork to growth, we think you’ll find that it’s so much more than a job. When you’re a part of our global TJX family, you have the full support of a diverse, close-knit group of people dedicated to finding the greatest deals and fantastic style. Best of all? They have a lot of fun doing it.
 
 We care about our culture, but we also prioritise the important things like competitive salaries, solid benefits and plenty of room to grow in your role. It’s our way of empowering you to make your career here.
 
 We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation.
</div>


 Discovery is at the centre of everything we do. Wherever you find us around the world, if you can think of a product, you can probably find it in our stores. We are part of the TJX Family which includes TK Maxx, and Homesense in Europe and the UK and across the rest of the world you will find us as TJ Maxx, Marshalls, HomeGoods, Sierra and Winners.With variety comes plenty of surprises—our environment is ever-changing, and that’s just how we like it. Every day is an opportunity to discover something new about our business, our partnerships and even something exciting about yourself. Are you ready to Discover Different?
 
  WHY YOU
 Are you passionate about customer engagement and loyalty programs? As a Loyalty Manager at TJX Europe, you’ll co-manage the Treasure Rewards and Benefits program, driving customer engagement, acquisition, and retention across 4 European markets. Your expertise in marketing, data insights, and collaboration will be key to developing and optimizing loyalty campaigns that align with our business objectives.
 
  WHAT YOU’LL DO
 
  Jointly manage the Treasure rewards and benefits, ensuring operational excellence and budget management.
  Develop and optimize loyalty campaigns to support business objectives and drive customer engagement.
  Partner with Marketing, Analytics & Insights, ECRM, and Creative teams for integrated campaigns.
  Collaborate with Store Operations, IT, eCommerce, Customer Service, Legal, and Procurement teams.
  Support the evolution of the loyalty program and manage a direct report (Loyalty Officer).
  Execute campaigns and customer initiatives to meet KPIs, ensuring timely and budget-friendly delivery.
  Manage third-party and agency relationships, overseeing project delivery and costs.
  Utilize customer data to develop actionable insights and respond to business challenges.
  Oversee loyalty-related tech solutions and testing.
  Maintain transparency and control over program expenses, coordinating with Finance.
  Propose ideas to evolve the program based on customer behavior and competitive landscape.
  Develop and manage the Loyalty Officer, ensuring their growth and delivery of objectives.
 
 
  WHAT YOU’LL BRING
 
  Experience in marketing and loyalty/customer-facing program management.
  Background in a market-leading retail environment preferred.
  Proven ability to drive customer engagement programs strategically and operationally.
  Proficiency in Excel and PowerPoint, with strong analytical and technical skills.
  Ability to negotiate and review third-party contracts and pricing.
  Skilled in project and agency management, delivering projects on time and within budget.
  Excellent project management and time management abilities, with attention to detail.
  Strong team player with a passion for collaboration and influence.
  Experience working across different markets in Europe and with a Pan-European team
  Leadership experience managing a small team.
  Willingness to travel for regular agency and market visits.
 
 
  Come and Discover Different at TJX. From opportunity and teamwork to growth, we think you’ll find that it’s so much more than a job. When you’re a part of our global TJX family, you have the full support of a diverse, close-knit group of people dedicated to finding the greatest deals and fantastic style. Best of all? They have a lot of fun doing it.
 
  We care about our culture, but we also prioritise the important things like competitive salaries, solid benefits and plenty of room to grow in your role. It’s our way of empowering you to make your career here.
 
 We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation.


Loyalty Manager - TJX Europe

Loyalty Manager

You should have team management experience, strong commercial awareness, UX design expertise, effective communication, and proficiency in user research, accessibility standards, and front-end technologies.

You will manage design processes, conduct user research, focus on UX KPIs, ensure accessibility standards, and collaborate with stakeholders to enhance customer experience through user-centered design.

<div>
 Discovery is at the centre of everything we do. Wherever you find us around the world, if you can think of a product, you can probably find it in our stores. We are part of the TJX Family which includes TK Maxx, and Homesense in Europe and the UK and across the rest of the world you will find us as TJ Maxx, Marshalls, HomeGoods, Sierra and Winners.With variety comes plenty of surprises—our environment is ever-changing, and that’s just how we like it. Every day is an opportunity to discover something new about our business, our partnerships and even something exciting about yourself. Are you ready to Discover Different?
 TJX Europe is the leading off-price retail business in Europe. The Ecommerce team is responsible for delivering the off-price TK Maxx shopping and brand experience on the web and apps. It’s an exciting time to join as our team - we’ve been launching new sites and apps every year and there’s an opportunity to improve the digital experience of one of the best known and most successful retailers in the country.
 
 This role is for a hands-on User Experience Design generalist that delivers UX design, strategy and implementation across the web and apps. Working as part of the Experience Design team within Ecommerce you will champion best practices and put users’ needs at the centre of all design work. Within this role, you will design effortless, seamless products that are simple to use, deliver measurable value to customers and the business and evolve with changing needs. This role will report to the Manager of UX.
 
 As UX Manager, you will lead your UX projects, partner with the UI Design Manager and the broader Digital Experience and Ecommerce teams to deliver a digital TK Maxx experience. You will manage and define the backlog of work, manage UX Designers and drive their development.
 
 You will be able to demonstrate a good knowledge and experience of creating successful experiences across mobile apps and web, a good understanding of user research and how to drive design decision making based on user insight.
 
 Responsibilities: 
 <ul>
 <li>Manage day-to-day design team process</li>
 <li>Provide UX design support across a range of strategic initiatives to transform customer experience through user-centred design.</li>
 <li>Conduct user research, testing and build testing knowledge base.</li>
 <li>Focus design on users to achieve UX KPIs.</li>
 <li>Use UX techniques to accelerate ideation. Co-develop the design and delivery process with colleagues, with clear UX/UI deliverables.</li>
 <li>Promote a common language, standards and set of best practices across UX design partnerships.</li>
 <li>Ensure designs conform with WCAG 2.1 AA accessibility standards.</li>
 <li>Work collaboratively with key stakeholders across</li>
 </ul>
 Skills &amp; Experience:
 
 <ul>
 <li>Experience Managing a team of designers and riving their development</li>
 <li>Commercial acumen and awareness of borader business impacts and goals</li>
 <li>Proven skills in influencing stakeholders</li>
 <li>High level communication skills</li>
 <li>Broad experience in delivering successful, high quality, web and mobile app user experiences.</li>
 <li>Provable experience of increasing metrics through design</li>
 <li>Excellent design process &amp; skills producing high quality deliverables across the design cycle.</li>
 <li>Experienced in conducting own user research and using metrics, data insights and measurement frameworks to inform design.</li>
 <li>Experience of working with Apple Human Interface Guidelines and Android Material Design.</li>
 <li>Experience of designing within WCAG 2.1 AA accessibility standards.</li>
 <li>Knowledge of front-end technologies: HTML5, CSS, JavaScript and iOS &amp; Android.</li>
 <li>Working knowledge of UX designers’ software tools for survey, content templating, wireframing and user testing.</li>
 <li>Experienced in the use of UX Design Pattern Libraries and Design Systems.</li>
 <li>Experienced in defining information architecture.</li>
 </ul>
 At TJX Europe we’re committed to building an inclusive culture where all our associates feel welcome, valued and engaged. It’s the diversity of our associates that drives our success, and we welcome and encourage applications from everyone that wants to be part of our growing business.
 
 We care about our culture, but we also prioritise the important things like competitive salaries, solid benefits and plenty of room to grow in your role. It’s our way of empowering you to make your career here.
</div>


 Discovery is at the centre of everything we do. Wherever you find us around the world, if you can think of a product, you can probably find it in our stores. We are part of the TJX Family which includes TK Maxx, and Homesense in Europe and the UK and across the rest of the world you will find us as TJ Maxx, Marshalls, HomeGoods, Sierra and Winners.With variety comes plenty of surprises—our environment is ever-changing, and that’s just how we like it. Every day is an opportunity to discover something new about our business, our partnerships and even something exciting about yourself. Are you ready to Discover Different?
 TJX Europe is the leading off-price retail business in Europe. The Ecommerce team is responsible for delivering the off-price TK Maxx shopping and brand experience on the web and apps. It’s an exciting time to join as our team - we’ve been launching new sites and apps every year and there’s an opportunity to improve the digital experience of one of the best known and most successful retailers in the country.
 
 This role is for a hands-on User Experience Design generalist that delivers UX design, strategy and implementation across the web and apps. Working as part of the Experience Design team within Ecommerce you will champion best practices and put users’ needs at the centre of all design work. Within this role, you will design effortless, seamless products that are simple to use, deliver measurable value to customers and the business and evolve with changing needs. This role will report to the Manager of UX.
 
 As UX Manager, you will lead your UX projects, partner with the UI Design Manager and the broader Digital Experience and Ecommerce teams to deliver a digital TK Maxx experience. You will manage and define the backlog of work, manage UX Designers and drive their development.
 
 You will be able to demonstrate a good knowledge and experience of creating successful experiences across mobile apps and web, a good understanding of user research and how to drive design decision making based on user insight.
 
  Responsibilities: 
 
  Manage day-to-day design team process
  Provide UX design support across a range of strategic initiatives to transform customer experience through user-centred design.
  Conduct user research, testing and build testing knowledge base.
  Focus design on users to achieve UX KPIs.
  Use UX techniques to accelerate ideation. Co-develop the design and delivery process with colleagues, with clear UX/UI deliverables.
  Promote a common language, standards and set of best practices across UX design partnerships.
  Ensure designs conform with WCAG 2.1 AA accessibility standards.
  Work collaboratively with key stakeholders across
 
 Skills & Experience:
 
 
  Experience Managing a team of designers and riving their development
  Commercial acumen and awareness of borader business impacts and goals
  Proven skills in influencing stakeholders
  High level communication skills
  Broad experience in delivering successful, high quality, web and mobile app user experiences.
  Provable experience of increasing metrics through design
  Excellent design process & skills producing high quality deliverables across the design cycle.
  Experienced in conducting own user research and using metrics, data insights and measurement frameworks to inform design.
  Experience of working with Apple Human Interface Guidelines and Android Material Design.
  Experience of designing within WCAG 2.1 AA accessibility standards.
  Knowledge of front-end technologies: HTML5, CSS, JavaScript and iOS & Android.
  Working knowledge of UX designers’ software tools for survey, content templating, wireframing and user testing.
  Experienced in the use of UX Design Pattern Libraries and Design Systems.
  Experienced in defining information architecture.
 
 At TJX Europe we’re committed to building an inclusive culture where all our associates feel welcome, valued and engaged. It’s the diversity of our associates that drives our success, and we welcome and encourage applications from everyone that wants to be part of our growing business.
 
  We care about our culture, but we also prioritise the important things like competitive salaries, solid benefits and plenty of room to grow in your role. It’s our way of empowering you to make your career here.


User Experience Manager - TJX Europe

User Experience Manager

You should have gift card program experience, strong relationship skills, commercial savvy, excellent communication, cross-functional teamwork capability, and proficiency in Excel, Word, and PowerPoint.

You will manage gift card revenue streams, collaborate on strategies, analyze performance and trends, oversee allocation processes, and coach the team to drive growth and efficiency.

Business, Operations & Strategy

<div>
 Discovery is at the centre of everything we do. Wherever you find us around the world, if you can think of a product, you can probably find it in our stores. We are part of the TJX Family which includes TK Maxx, and Homesense in Europe and the UK and across the rest of the world you will find us as TJ Maxx, Marshalls, HomeGoods, Sierra and Winners.With variety comes plenty of surprises—our environment is ever-changing, and that’s just how we like it. Every day is an opportunity to discover something new about our business, our partnerships and even something exciting about yourself. Are you ready to Discover Different?
 Why You
 Are you a resilient, commercial self-starter with a knack for managing end-to-end business units? TJX Europe is looking for a Gift Card Manager to lead our Pan-European gift card program. You’ll collaborate with marketing teams across Europe and globally, manage a team, and drive sales in all revenue streams. We’re seeking someone with strong analytical skills, a high degree of numeracy, and a focus on delivering results while maintaining our business principles.
 
 What You’ll Do
 <ul>
 <li>Manage 4 gift card revenue streams including Stores, Online, Prepaid and Malls for TK Maxx and Homesense brands in all our European markets.</li>
 </ul>
 <ul>
 <li>Collaborate with external and prepaid partners to establish strategies and budgets.</li>
 <li>Review weekly design performance and propose actions.</li>
 <li>Manage control documents and processes, including phasing, PO tracking, and timescales.</li>
 </ul>
 <ul>
 <li>Oversee store allocation processes and sales/inventory reviews.</li>
 </ul>
 <ul>
 <li>Input into long-term gift card strategy and annual planning.</li>
 </ul>
 <ul>
 <li>Review and analyse reports to determine trends and weekly actions for the team.</li>
 </ul>
 <ul>
 <li>Maintain an external perspective on market trends and competitive landscape.</li>
 </ul>
 <ul>
 <li>Manage, coach, and develop the Gift Card Officer.</li>
 </ul>
 
 What You’ll Bring
 <ul>
 <li>Experience in gift card programs is desirable.</li>
 </ul>
 <ul>
 <li>Strong in fostering relationships and partnerships.</li>
 </ul>
 <ul>
 <li>Commercially savvy with strong organizational skills.</li>
 </ul>
 <ul>
 <li>Effective communicator with the ability to assimilate information quickly.</li>
 </ul>
 <ul>
 <li>Ability to work cross-functionally and across different regions.</li>
 </ul>
 <ul>
 <li>Customer-focused and comfortable working “in the grey.”</li>
 </ul>
 <ul>
 <li>Proficient in Excel, Word, and PowerPoint.</li>
 </ul>
 Come and Discover Different at TJX. From opportunity and teamwork to growth, we think you’ll find that it’s so much more than a job. When you’re a part of our global TJX family, you have the full support of a diverse, close-knit group of people dedicated to finding the greatest deals and fantastic style. Best of all? They have a lot of fun doing it.
 
 We care about our culture, but we also prioritise the important things like competitive salaries, solid benefits and plenty of room to grow in your role. It’s our way of empowering you to make your career here.
 
 We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation.
</div>


 Discovery is at the centre of everything we do. Wherever you find us around the world, if you can think of a product, you can probably find it in our stores. We are part of the TJX Family which includes TK Maxx, and Homesense in Europe and the UK and across the rest of the world you will find us as TJ Maxx, Marshalls, HomeGoods, Sierra and Winners.With variety comes plenty of surprises—our environment is ever-changing, and that’s just how we like it. Every day is an opportunity to discover something new about our business, our partnerships and even something exciting about yourself. Are you ready to Discover Different?
  Why You
 Are you a resilient, commercial self-starter with a knack for managing end-to-end business units? TJX Europe is looking for a Gift Card Manager to lead our Pan-European gift card program. You’ll collaborate with marketing teams across Europe and globally, manage a team, and drive sales in all revenue streams. We’re seeking someone with strong analytical skills, a high degree of numeracy, and a focus on delivering results while maintaining our business principles.
 
  What You’ll Do
 
  Manage 4 gift card revenue streams including Stores, Online, Prepaid and Malls for TK Maxx and Homesense brands in all our European markets.
 
 
  Collaborate with external and prepaid partners to establish strategies and budgets.
  Review weekly design performance and propose actions.
  Manage control documents and processes, including phasing, PO tracking, and timescales.
 
 
  Oversee store allocation processes and sales/inventory reviews.
 
 
  Input into long-term gift card strategy and annual planning.
 
 
  Review and analyse reports to determine trends and weekly actions for the team.
 
 
  Maintain an external perspective on market trends and competitive landscape.
 
 
  Manage, coach, and develop the Gift Card Officer.
 
 
  What You’ll Bring
 
  Experience in gift card programs is desirable.
 
 
  Strong in fostering relationships and partnerships.
 
 
  Commercially savvy with strong organizational skills.
 
 
  Effective communicator with the ability to assimilate information quickly.
 
 
  Ability to work cross-functionally and across different regions.
 
 
  Customer-focused and comfortable working “in the grey.”
 
 
  Proficient in Excel, Word, and PowerPoint.
 
 Come and Discover Different at TJX. From opportunity and teamwork to growth, we think you’ll find that it’s so much more than a job. When you’re a part of our global TJX family, you have the full support of a diverse, close-knit group of people dedicated to finding the greatest deals and fantastic style. Best of all? They have a lot of fun doing it.
 
  We care about our culture, but we also prioritise the important things like competitive salaries, solid benefits and plenty of room to grow in your role. It’s our way of empowering you to make your career here.
 
 We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation.



TJX Europe

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