Totally flexible ways of working

Pension scheme

Private Medical Cover

Health Insurance

Cycle to Work Scheme

Whole host of wellbeing focused activities as part of monthly Wellbeing Days

Health Cash Plan

Death in Service

Life Insurance

Pension Plan

Performance Bonus

Large

Trusted

Unique

Inspiring

TUI Group is a multinational tourism and travel company based in Germany. They operate a diverse portfolio of travel brands, including tour operators, airlines, cruise lines, and hotels. TUI Group's core business involves offering a wide range of travel services, including package holidays, flights, accommodation, and other travel-related services. Their ultimate mission is to provide exceptional holiday experiences and make travel accessible and enjoyable for their customers. TUI Group's purpose is to create unforgettable moments, inspire exploration, and connect people through the joy of travel. They aim to be a trusted and reliable partner, offering quality and sustainable tourism experiences while contributing positively to the local communities and environments they operate in. TUI Group strives to be an innovative leader in the travel industry, continuously improving their services and embracing digital transformation to meet the evolving needs and preferences of travellers worldwide.

Travel & Leisure

Travelling

To shape tomorrow's travel we need the brightest minds today.

You need experience in planning and operations in a holiday or cruise setting, strong English and Spanish communication skills, a flexible schedule, a guest service focus, and a driver's license.

You will manage port operations, ensure smooth delivery of services, liaise with clients and onboard teams, handle invoicing, and maintain constant communication with providers. Expect early starts and weekend work.

Customer Relations

Barcelona

<div><div>Barcelona, ESP Onsite Locally employed contract Full Time 40 131573
</div><div><p>Join our Operations &amp; Delivery team as a <b>Port Delivery Agent</b> in<b> Barcelona </b>where you will be the main point of contact for the cruise line for embarkation and debarkation operations. You will work as a team responsible for the preparation of the operation, ensuring a high standard and quality service to achieve the highest guest and client satisfaction.<br>
<br>
Intercruises Shoreside &amp; Port Services is a TUI owned specialist business providing cruise ship handling services to cruise lines in destinations throughout the world. You will be assisting cruise lines and other clients on their daily operations.</p><p></p><p><br>
This is a locally employed position. You must have the<b> right to live and work in Spain</b> before applying.</p><p></p><p>
If you have got the <b>right to work in Spain</b> and speak Spanish and English, keep on reading!</p><p></p><h4 class="jobSectionHeader"><b>
ABOUT OUR OFFER</b></h4><ul><li>
A job at TUI offers more than your basic salary which already starts at 20.800 &euro; gross per year.</li><li>
22 days of Holiday (on a full year) + we give you two extra days (on your Birthday and one Happy day)</li><li>
Discounts and multiple offers with TUI Club De Benefits.</li><li>
Option to obtain a discounted private health insurance.</li><li>
We pay you for all training days completed plus free access to our TUI Learning Hub, TUI Skills Academy &amp; language lessons.</li><li>
Get involved with charity and sustainability initiatives like the TUI Care Foundation and complimentary access to our dedicated WeCare Team &amp; 24/7 Wellbeing Hub.</li><li>
We offer seasonal contracts (fijo discontinuo) starting in March, but either way you can level up your career with growth opportunities tailored to your unique skills and expertise</li></ul><h4 class="jobSectionHeader"><br>
<b>
ABOUT YOU</b></h4><ul><li>
You have knowledge, experience and understanding of daily planning and operations in a holiday destination and/or cruise business.</li><li>
You are a confident decision maker, even when working under pressure.</li><li>
Excellent communication skills, both verbal and written, in English and Spanish.</li><li>
You have a pro-active guest service mindset with a clear focus on quality and efficiency.</li><li>
Able to work in a flexible manner (including different work shifts) depending on cruise ship schedules will be required. Starting as soon as possible.</li><li>
You are open to learn, grow and drive your career while passionately delivering a great service to our guests and cruise clients.</li><li>
Driver&rsquo;s license is mandatory.</li></ul><h4 class="jobSectionHeader"><br>
<b>
ABOUT THE JOB</b></h4><ul><li>
Being physically present at the port on the days of operation to deliver excellent customer and cruise line operational service.</li><li>
Handling and arranging operations agreed with our Cruise clients, throughout all the various stages involved in the process and controlling operations.</li><li>
Being responsible for the smooth operation from start to end.</li><li>
Handling correspondence with clients together with the Supervisor/ Team Manager.</li><li>
Closing all invoicing and data loading procedures.</li><li>
Keeping constant contact, reserving, and updating providers accordingly.</li><li>
Liase with ships and respective operations onboard teams to review, update and arrange all final details, according to pre-approved itineraries.</li><li>
The position involves days of operation in the port, early starts and demands work during some weekends</li></ul><p></p><p>
From a workplace to a place to belong, we embrace diversity, equity and inclusion, encouraging everyone to come as you are, because together our potential is limitless. We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.</p><p></p><p><b>
#TUICareers #LifeAtTUI #LetsTUIit #Summer25iscoming #DestinationJobs</b></p></div></div><p></p>

Barcelona, ESP Onsite Locally employed contract Full Time 40 131573
Join our Operations & Delivery team as a Port Delivery Agent in Barcelona where you will be the main point of contact for the cruise line for embarkation and debarkation operations. You will work as a team responsible for the preparation of the operation, ensuring a high standard and quality service to achieve the highest guest and client satisfaction.

Intercruises Shoreside & Port Services is a TUI owned specialist business providing cruise ship handling services to cruise lines in destinations throughout the world. You will be assisting cruise lines and other clients on their daily operations.
This is a locally employed position. You must have the right to live and work in Spain before applying.
If you have got the right to work in Spain and speak Spanish and English, keep on reading!
ABOUT OUR OFFER
A job at TUI offers more than your basic salary which already starts at 20.800 € gross per year.
22 days of Holiday (on a full year) + we give you two extra days (on your Birthday and one Happy day)
Discounts and multiple offers with TUI Club De Benefits.
Option to obtain a discounted private health insurance.
We pay you for all training days completed plus free access to our TUI Learning Hub, TUI Skills Academy & language lessons.
Get involved with charity and sustainability initiatives like the TUI Care Foundation and complimentary access to our dedicated WeCare Team & 24/7 Wellbeing Hub.
We offer seasonal contracts (fijo discontinuo) starting in March, but either way you can level up your career with growth opportunities tailored to your unique skills and expertise

ABOUT YOU
You have knowledge, experience and understanding of daily planning and operations in a holiday destination and/or cruise business.
You are a confident decision maker, even when working under pressure.
Excellent communication skills, both verbal and written, in English and Spanish.
You have a pro-active guest service mindset with a clear focus on quality and efficiency.
Able to work in a flexible manner (including different work shifts) depending on cruise ship schedules will be required. Starting as soon as possible.
You are open to learn, grow and drive your career while passionately delivering a great service to our guests and cruise clients.
Driver’s license is mandatory.

ABOUT THE JOB
Being physically present at the port on the days of operation to deliver excellent customer and cruise line operational service.
Handling and arranging operations agreed with our Cruise clients, throughout all the various stages involved in the process and controlling operations.
Being responsible for the smooth operation from start to end.
Handling correspondence with clients together with the Supervisor/ Team Manager.
Closing all invoicing and data loading procedures.
Keeping constant contact, reserving, and updating providers accordingly.
Liase with ships and respective operations onboard teams to review, update and arrange all final details, according to pre-approved itineraries.
The position involves days of operation in the port, early starts and demands work during some weekends
From a workplace to a place to belong, we embrace diversity, equity and inclusion, encouraging everyone to come as you are, because together our potential is limitless. We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.
#TUICareers #LifeAtTUI #LetsTUIit #Summer25iscoming #DestinationJobs

Port Delivery Agent - TUI

Port Delivery Agent

You must be a team player, confident in managing performance, data-savvy, calm in crises, experienced in tourism, fluent in English and Spanish, with a valid driver's license.

You will manage airport team scheduling, coordinate with hotel and port teams, oversee financial performance, liaise with stakeholders, and ensure operational compliance while providing updates to management.

<div><div>Barcelona, ESP Onsite Locally employed contract Full Time 40 131275
</div><div><p>We are seeking digital experienced and helpful individuals like you to join our diverse team of <b>Airport Operations Team Leader</b> in <b>Barcelona, Spain.</b></p><p></p><p>
You will &ccedil;oversee the planning and coordination of airport meet-and-greet services at Barcelona Airport, ensuring the efficient transfer of cruise guests to hotels and the port.</p><p></p><p>
If you have got the <b>right to work in Spain</b> and speak Spanish and English, keep on reading!</p><p></p><h4 class="jobSectionHeader"><b>
ABOUT OUR OFFER</b></h4><ul><li>
Competitive salary and benefits as standard..</li><li>
22 days of Holiday (on a full year) + we give you two extra days (on your Birthday and one Happy day)</li><li>
Discounts and multiple offers with TUI Club De Benefits.</li><li>
Option to obtain a discounted private health insurance.</li><li>
We pay you for all training days completed plus free access to our TUI Learning Hub, TUI Skills Academy &amp; language lessons.</li><li>
Get involved with charity and sustainability initiatives like the TUI Care Foundation and complimentary access to our dedicated WeCare Team &amp; 24/7 Wellbeing Hub.</li><li>
We offer seasonal contracts (fijo discontinuo) starting as soon as possible, but either way you can level up your career with growth opportunities tailored to your unique skills and expertise.</li></ul><h4 class="jobSectionHeader"><br>
<b>
ABOUT YOU</b></h4><ul><li>
A consistently happy colleague and great team player.</li><li>
A true people person - confident to drive high performance and manage the good and the bad. What ever the challenge is - you will always keep people engagement at the heart of everything you do.</li><li>
Comfortable to analyse data to develope service action plans to exceed set targets.</li><li>
Willing to quickly get to grips with the demands of the job, the technology needed to do it and the ability to remain calm in a crisis.</li><li>
Previous experience in tourism/working in destination will be very helpful.</li><li>
You are fully conversational in English and Spanish, any additional languages like German, Dutch, French, Polish are very helpful. You also hold a valid drivers license.</li></ul><h4 class="jobSectionHeader"><br>
<b>
ABOUT THE JOB</b></h4><ul><li>
Collaborate closely with the hotel operations and port delivery teams on turnaround days to ensure aseamless and well-coordinated arrival schedule for guests at the hotels and port.</li><li>
Manage airport team resources, including monitoring tasks, scheduling shifts, and assigning responsibilitiesto ensure operational efficiency.</li><li>
Develop, oversee, and maintain the calendar for Airport Transport Coordinators and Airport Teammembers to optimize resource allocation.</li><li>
Monitor the financial performance of airport operations and identify opportunities for business growth andoperational improvements.</li><li>
Supervise airport operations as required, particularly during high-demand periods, such as overlappingschedules or days with airport restrictions, by stepping into the role of Airport Transport Coordinator.</li><li>
Liaise with key airport stakeholders, including AENA and Airport Authorities, to address and resolveoperational issues as needed.</li><li>
Ensure all departmental requirements for airport operations are met, including securing airport permits,negotiating access, and managing access cards.</li><li>
Provide bi-weekly operational updates and reports to the Operations Manager.</li><li>
Perform other duties as required.</li></ul><p></p><p>
From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless.</p><p>
We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.</p><p></p><p><b>
#TUIDestinationJobs #TUIJobs #LetsTUIit</b></p></div></div><p></p>

Barcelona, ESP Onsite Locally employed contract Full Time 40 131275
We are seeking digital experienced and helpful individuals like you to join our diverse team of Airport Operations Team Leader in Barcelona, Spain.
You will çoversee the planning and coordination of airport meet-and-greet services at Barcelona Airport, ensuring the efficient transfer of cruise guests to hotels and the port.
If you have got the right to work in Spain and speak Spanish and English, keep on reading!
ABOUT OUR OFFER
Competitive salary and benefits as standard..
22 days of Holiday (on a full year) + we give you two extra days (on your Birthday and one Happy day)
Discounts and multiple offers with TUI Club De Benefits.
Option to obtain a discounted private health insurance.
We pay you for all training days completed plus free access to our TUI Learning Hub, TUI Skills Academy & language lessons.
Get involved with charity and sustainability initiatives like the TUI Care Foundation and complimentary access to our dedicated WeCare Team & 24/7 Wellbeing Hub.
We offer seasonal contracts (fijo discontinuo) starting as soon as possible, but either way you can level up your career with growth opportunities tailored to your unique skills and expertise.

ABOUT YOU
A consistently happy colleague and great team player.
A true people person - confident to drive high performance and manage the good and the bad. What ever the challenge is - you will always keep people engagement at the heart of everything you do.
Comfortable to analyse data to develope service action plans to exceed set targets.
Willing to quickly get to grips with the demands of the job, the technology needed to do it and the ability to remain calm in a crisis.
Previous experience in tourism/working in destination will be very helpful.
You are fully conversational in English and Spanish, any additional languages like German, Dutch, French, Polish are very helpful. You also hold a valid drivers license.

ABOUT THE JOB
Collaborate closely with the hotel operations and port delivery teams on turnaround days to ensure aseamless and well-coordinated arrival schedule for guests at the hotels and port.
Manage airport team resources, including monitoring tasks, scheduling shifts, and assigning responsibilitiesto ensure operational efficiency.
Develop, oversee, and maintain the calendar for Airport Transport Coordinators and Airport Teammembers to optimize resource allocation.
Monitor the financial performance of airport operations and identify opportunities for business growth andoperational improvements.
Supervise airport operations as required, particularly during high-demand periods, such as overlappingschedules or days with airport restrictions, by stepping into the role of Airport Transport Coordinator.
Liaise with key airport stakeholders, including AENA and Airport Authorities, to address and resolveoperational issues as needed.
Ensure all departmental requirements for airport operations are met, including securing airport permits,negotiating access, and managing access cards.
Provide bi-weekly operational updates and reports to the Operations Manager.
Perform other duties as required.
From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless.
We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.
#TUIDestinationJobs #TUIJobs #LetsTUIit

TUI

Mission

Culture & values