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Webhelp

Think Human. Change the game. Create unforgettable, human experiences for today’s digital world.

Paris, Île-de-France

Website

👩‍💼

10,001+

Employees

🗓

2000

Founded year

🏭

Consulting

Industry

Mission & purpose

Webhelp creates game-changing customer journeys. As your global CX BPO partner, we design, deliver, and optimize unforgettable human experiences for today’s digital world. Because brilliant brands demand brilliant experiences. Their reputation and revenue depend on them. Especially in a world where technology has integrated with every aspect of our lives, and people more and more look for a real, emotional connection, every step of the way. Inspired by our vision of making business more human, we create exceptional brand advocacy and loyalty, helping the leaders of today and the unicorns of tomorrow thrive. We are your virtual assistant, your Instagram post, your follow-up call, your save-the-day text. From sales to service, and content moderation to credit management, we’re your end-to-end partner across all B2C and B2B customer journeys. Our talented, imaginative brand ambassadors create incredible, seamless experiences, driving trusted, stronger relationships with your brand. We put our +1350 clients at the heart of everything we do, and champion imagination and creativity in the ways we work and innovate, driven by a start-up mindset we're passionate to never lose. Our +120,000 game-changers in more than 200 locations and over 60 countries are proud to bring their intelligence, empathy and expertise to the table every day. And as a business born in the new economy, we don’t think in hardware or software, but mindware. It’s in our DNA to continuously explore how today’s new and tomorrow’s next technology can best serve our people, our clients, and their customers. Webhelp is currently owned by its management and GBL, a leading global investment holding.