Western Union is a global financial services company that provides money transfer and payment solutions. They facilitate international and domestic transfers, enabling individuals and businesses to send and receive money quickly and securely across borders. The company's ultimate mission is to connect people and businesses worldwide by offering reliable and accessible financial services. Their purpose is to make financial transactions seamless and efficient, supporting global economic integration and empowering individuals to manage their financial needs with ease.

Finance

Western Union

You need 7+ years in retail banking/fintech, strong market knowledge, a related bachelor's (MBA preferred), fluency in German and English, and a hands-on approach. Travel up to 20%.

You will drive customer acquisition, adapt strategies for local markets, manage branch operations, ensure regulatory compliance, and contribute to achieving local P&L targets.

Business, Operations & Strategy

Banking & Finance

Berlin

<div>Are you an experienced leader with a proven track record of driving business growth and collaborating with cross-functional teams in a fast-paced dynamic environment? Do you excel at building strategic partnerships and leading a market explanation effort to achieve the targets? Are you a result- oriented professional with passion for operational excellence, team development and delivering exceptional customer experiences? Join us as a Country manager, Digital Banking &ndash; Germany, Berlin and be part of Western Union team.

Western Union powers your pursuit. 
The Country Manager will lead operations in the assigned country. This position will be responsible for driving customer growth, understanding local market dynamics, and positioning our digital banking services competitively. This role requires a deep understanding of local customers, competition, and regulatory environments, as well as the ability to manage branch operations effectively.

Role Responsibilities
<ul>
<li>Develop and implement strategies to drive customer acquisition and retention for digital banking products and services</li>
<li>Adapt global strategies to fit local market conditions and regulatory requirements</li>
<li>Position Western Union Digital Bank as the best solution for senders and receivers of money transfers and the best bank account for immigrants and unbanked.</li>
<li>Manage day-to-day operations of the local branch (regulated entity), ensuring compliance with all regulatory requirements and maintaining operational integrity.</li>
<li>Contribute to, review, and agree on country P&amp;L forecasts, ensuring the achievement of local P&amp;L targets through cross-functional efforts</li>
</ul>
Role Requirements
<ul>
<li>7 + years of professional experience including retail banking or fintech experience covering strategic planning, business development and market expansion</li>
<li>Deep understanding of the local market, digital banking competition and overall digital solutions on the market</li>
<li>Bachelor&rsquo;s degree in business administration, Finance, Marketing, or a related field, MBA preferred</li>
<li>Fluency in German and English is required</li>
<li>Hands-on mentality, with a natural aptitude to manage competing priorities</li>
<li>Willing to travel up to 20% of the time</li>
</ul>
We make financial services accessible to humans everywhere. Join us for what&rsquo;s next. 
Western Union is positioned to become the world&rsquo;s most accessible financial services company &mdash;transforming lives and communities. We&rsquo;re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward. 
Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You&rsquo;ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you&rsquo;re ready to help drive the future of financial services, it&rsquo;s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.

Benefits 
You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few
 
(https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment. 
Your specific benefits include:
<ul>
<li>Pension</li>
<li>Life &amp; Medical Cover</li>
</ul>
We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, colour, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws

#LI-EA1</div>

Are you an experienced leader with a proven track record of driving business growth and collaborating with cross-functional teams in a fast-paced dynamic environment? Do you excel at building strategic partnerships and leading a market explanation effort to achieve the targets? Are you a result- oriented professional with passion for operational excellence, team development and delivering exceptional customer experiences? Join us as a Country manager, Digital Banking – Germany, Berlin and be part of Western Union team.

Western Union powers your pursuit.
The Country Manager will lead operations in the assigned country. This position will be responsible for driving customer growth, understanding local market dynamics, and positioning our digital banking services competitively. This role requires a deep understanding of local customers, competition, and regulatory environments, as well as the ability to manage branch operations effectively.

Role Responsibilities

Develop and implement strategies to drive customer acquisition and retention for digital banking products and services
Adapt global strategies to fit local market conditions and regulatory requirements
Position Western Union Digital Bank as the best solution for senders and receivers of money transfers and the best bank account for immigrants and unbanked.
Manage day-to-day operations of the local branch (regulated entity), ensuring compliance with all regulatory requirements and maintaining operational integrity.
Contribute to, review, and agree on country P&L forecasts, ensuring the achievement of local P&L targets through cross-functional efforts

Role Requirements

7 + years of professional experience including retail banking or fintech experience covering strategic planning, business development and market expansion
Deep understanding of the local market, digital banking competition and overall digital solutions on the market
Bachelor’s degree in business administration, Finance, Marketing, or a related field, MBA preferred
Fluency in German and English is required
Hands-on mentality, with a natural aptitude to manage competing priorities
Willing to travel up to 20% of the time

We make financial services accessible to humans everywhere. Join us for what’s next.
Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.
Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.

Benefits
You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few

(https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.
Your specific benefits include:

Pension
Life & Medical Cover

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, colour, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws

#LI-EA1

Western Union

Mission