401K Plan

Paid Holidays

Maternity & Paternity Leave

Health Insurance

Vacation & Paid Time Off

Large

With over 16,000 people worldwide, we make a huge investment in everyone, offering great career development opportunities. Our people make William Hill what it is and we offer a fast-paced environment where we have fun, celebrate success and give you all the tools you’ll need to be your best self. It’s not just our colleagues we look after – we’ve got a responsibility to our customers too and we work hard on our ambition that nobody is harmed by gambling.

Technology

William Hill

Automotive

You should have strong organizational skills, proficiency in office software, excellent communication abilities, and the capability to handle administrative tasks efficiently.

You will provide administrative support, manage schedules, handle correspondence, maintain records, and assist with various tasks to ensure the smooth operation of the team.

Nottingham

Glasgow

<div>
 <p>We are seeking a highly organized and motivated Administration Assistant to join our dynamic team. In this pivotal role, you will provide essential support to ensure smooth and efficient operations within our office. The ideal candidate will possess exceptional communication skills, a keen attention to detail, and the ability to manage multiple tasks effectively. If you are proactive, reliable, and eager to contribute to a collaborative work environment, we would love to hear from you!</p>
 <br> 
 <p></p>
 <p><b>What you will be doing</b></p>
 <br> 
 <p></p>
 <ul>
  <li>Ensuring contracts are signed to ensure compliance with company policies and legal standards</li> 
  <li>Facilitate effective communication and collaboration between parties involved in the contract process</li> 
  <li>Raise payment requests and payment orders</li> 
  <li>Process invoices </li>
  <li>Manage director availability calendar and book meetings</li>
 </ul>
 <br> 
 <p></p>
 <p><b>Who we are looking for </b></p>
 <p>We are committed to responsible gambling, and we are looking for people who can support our ethos. To apply to this post, you will:</p>
 <br> 
 <p></p>
 <ul>
  <li>Integrity and professional ethics.</li> 
  <li>Strong interpersonal skills and the ability to work collaboratively.</li> 
  <li>Proactive and able to work independently.</li> 
  <li>Ability to handle confidential information with discretion.</li>
 </ul>
 <br> 
 <p></p>
 <p><b>What we offer</b></p> 
 <p>Our roles offer more than just a job, you’ll become part of the William Hill family! We have created an environment where our people can thrive. Check out some of the fantastic benefits on offer: –</p>
 <br> 
 <p></p>
 <ul>
  <li><b>Financial: </b>Competitive salary, pension, and bonus schemes.</li> 
  <li><b>Hybrid working: </b>Our Gibraltar-based employees can work from home up to 80% of the time with 20% of office time built in to ensure we get some face-to-face collaborative team time - and the chance for a coffee and a catch-up! Employees living in Spain and working in Gibraltar are required to work from the office 80% of the time.</li> 
  <li><b>Holiday entitlement: </b>Your 25 days holiday is topped up by 12 bank holidays.</li> 
  <li><b>Family Support: </b>Industry-leading maternity and paternity leave and paid time off if you have caring responsibilities. </li>
  <li><b>Life assurance: </b>Safeguarding your financial future and offering peace of mind.</li> 
  <li>Perks and discounts: Discounts at a range of high-street retailers.</li> 
  <li><b>Healthcare: </b>We prioritise your health and well-being, offering comprehensive healthcare benefits.</li> 
  <li><b>Health &amp; wellbeing: </b>Tools and services to help support your well-being, including support with mental health and financial education. You will also have access to gym discounts and our cycle to work scheme.</li>
 </ul>
 <br> 
 <p></p>
 <p><b>More about evoke</b></p> 
 <p>We’re a business that embraces change and progress. The power behind big name brands William Hill, 888 and Mr Green, evoke is the new name for 888 Holdings. Marking a new sense of purpose, direction and ambition for the business, there couldn’t be a more exciting time to join us as we accelerate our journey to bring even greater delight to our customers with world-class betting and gaming experiences. That’s the future. That’s evoke. </p>
 <p>At evoke, you’ll benefit from flexibility and a culture built on trust. We’ll give you the space to be yourself and the tools you need to protect our customers while they play. We’ll invest in your future to help you develop your unique strengths and build a career that’s right for you.</p> 
 <p><b>Apply</b></p> 
 <p>At evoke, we prioritize diversity, equity, and inclusion for the benefit of our company, employees, and communities. We foster a welcoming and safe workplace that values all forms of diversity and provides opportunities for growth.</p> 
 <p>Sound good? Then you belong at our place! The first step in the recruitment process is kickstarting your application, followed by an initial screening call and an interview stage.</p> 
 <p><b>Apply today to kickstart your application with the evoke Family!</b></p>
</div>


 We are seeking a highly organized and motivated Administration Assistant to join our dynamic team. In this pivotal role, you will provide essential support to ensure smooth and efficient operations within our office. The ideal candidate will possess exceptional communication skills, a keen attention to detail, and the ability to manage multiple tasks effectively. If you are proactive, reliable, and eager to contribute to a collaborative work environment, we would love to hear from you!
  
 
 What you will be doing
  
 
 
  Ensuring contracts are signed to ensure compliance with company policies and legal standards 
  Facilitate effective communication and collaboration between parties involved in the contract process 
  Raise payment requests and payment orders 
  Process invoices 
  Manage director availability calendar and book meetings
 
  
 
 Who we are looking for 
 We are committed to responsible gambling, and we are looking for people who can support our ethos. To apply to this post, you will:
  
 
 
  Integrity and professional ethics. 
  Strong interpersonal skills and the ability to work collaboratively. 
  Proactive and able to work independently. 
  Ability to handle confidential information with discretion.
 
  
 
 What we offer 
 Our roles offer more than just a job, you’ll become part of the William Hill family! We have created an environment where our people can thrive. Check out some of the fantastic benefits on offer: –
  
 
 
  Financial: Competitive salary, pension, and bonus schemes. 
  Hybrid working: Our Gibraltar-based employees can work from home up to 80% of the time with 20% of office time built in to ensure we get some face-to-face collaborative team time - and the chance for a coffee and a catch-up! Employees living in Spain and working in Gibraltar are required to work from the office 80% of the time. 
  Holiday entitlement: Your 25 days holiday is topped up by 12 bank holidays. 
  Family Support: Industry-leading maternity and paternity leave and paid time off if you have caring responsibilities. 
  Life assurance: Safeguarding your financial future and offering peace of mind. 
  Perks and discounts: Discounts at a range of high-street retailers. 
  Healthcare: We prioritise your health and well-being, offering comprehensive healthcare benefits. 
  Health & wellbeing: Tools and services to help support your well-being, including support with mental health and financial education. You will also have access to gym discounts and our cycle to work scheme.
 
  
 
 More about evoke 
 We’re a business that embraces change and progress. The power behind big name brands William Hill, 888 and Mr Green, evoke is the new name for 888 Holdings. Marking a new sense of purpose, direction and ambition for the business, there couldn’t be a more exciting time to join us as we accelerate our journey to bring even greater delight to our customers with world-class betting and gaming experiences. That’s the future. That’s evoke. 
 At evoke, you’ll benefit from flexibility and a culture built on trust. We’ll give you the space to be yourself and the tools you need to protect our customers while they play. We’ll invest in your future to help you develop your unique strengths and build a career that’s right for you. 
 Apply 
 At evoke, we prioritize diversity, equity, and inclusion for the benefit of our company, employees, and communities. We foster a welcoming and safe workplace that values all forms of diversity and provides opportunities for growth. 
 Sound good? Then you belong at our place! The first step in the recruitment process is kickstarting your application, followed by an initial screening call and an interview stage. 
 Apply today to kickstart your application with the evoke Family!


Admin Assistant - 6 month FTC - William Hill

Admin Assistant - 6 month FTC

You must be 18+, passionate about customer service, and possess strong interpersonal and empathy skills to engage with diverse customers.

You will greet customers, process bets, assist with queries, demonstrate terminal use, foster great relationships, promote safer gambling, and support shop displays and opening/closing tasks.

Hospitality & Retail

Sheffield

<ul><li>People don’t just come here to place bets, they come for the experience. And you will be at the heart of it all.</li><li>Careers in our shops are about much more than simply taking bets. Our colleagues are the backbone of our business and working in retail at William Hill is really about getting to know our customers and the communities in which we live and work.</li><li>If you’re a people person, you’ll love working here. What’s more, you’ll have the support, training, and encouragement to build a career that goes one better, with plenty of incentives to keep you motivated along the way!</li></ul><p><strong>You will be responsible for:</strong></p><ul><li>Welcoming customers with a friendly face</li><li>Processing bets and assisting with customer queries</li><li>Helping customers by demonstrating how to use betting terminals</li><li>Building relationships with our customers and providing an excellent customer service</li><li>Championing safer gambling at all times</li><li>Supporting managers with shop displays and opening / closing activities as required</li></ul><p><strong>Working Patterns:</strong></p><ul><li>Our shops have a variety of opening times between the hours of 8am-10pm, Monday to Sunday</li><li>Shifts are devised on a rota basis and are subject to change, they will include evening and weekend working</li></ul><p><strong>What do you need to be successful?</strong></p><ul><li>Age 18+ (it’s a legal requirement)</li><li>Have a passion for delivering great customer service</li><li>Strong interpersonal and empathy skills with the ability to engage with customers from all walks of life</li></ul><p><strong>What's in it for you?</strong></p><p>We offer a range of competitive benefits because we care about our people and their development. From financial benefits to our health and wellbeing initiatives, we want you to know that, at William Hill, we’re on your side:</p><ul><li><strong><em>Working hours</em>:</strong> We’ve a range of full and part-time hours on offer.</li><li><strong><em>Compensation</em>:</strong> We pay the National Living Wage as a minimum, not just to people aged over 25. What’s more, you can earn a quarterly performance bonus too.</li><li><strong><em>Holiday entitlement:</em></strong> You’ll be entitled to 28 days holiday, plus an extra paid day off for your birthday.</li><li><strong><em>Pension plan</em>: </strong>We’ll match your pension contributions to 4%.</li><li><strong><em>Perks and discounts</em>:</strong> When you’re part of William Hill, you’ll enjoy great discounts in high street shops, cinemas and even holidays.</li><li><strong><em>Subsidised travel</em>: </strong>For roles based in London, you’ll enjoy access to our heavily discounted Zone 1-6 Oyster card for convenient, reduced cost commuting.</li><li><strong><em>Training and development</em>:</strong> We do right by our people, promoting from within and nurturing a culture where people want to join and love to stay. We’ll support your growth with career development opportunities.</li></ul>

People don’t just come here to place bets, they come for the experience. And you will be at the heart of it all.Careers in our shops are about much more than simply taking bets. Our colleagues are the backbone of our business and working in retail at William Hill is really about getting to know our customers and the communities in which we live and work.If you’re a people person, you’ll love working here. What’s more, you’ll have the support, training, and encouragement to build a career that goes one better, with plenty of incentives to keep you motivated along the way!You will be responsible for:Welcoming customers with a friendly faceProcessing bets and assisting with customer queriesHelping customers by demonstrating how to use betting terminalsBuilding relationships with our customers and providing an excellent customer serviceChampioning safer gambling at all timesSupporting managers with shop displays and opening / closing activities as requiredWorking Patterns:Our shops have a variety of opening times between the hours of 8am-10pm, Monday to SundayShifts are devised on a rota basis and are subject to change, they will include evening and weekend workingWhat do you need to be successful?Age 18+ (it’s a legal requirement)Have a passion for delivering great customer serviceStrong interpersonal and empathy skills with the ability to engage with customers from all walks of lifeWhat's in it for you?We offer a range of competitive benefits because we care about our people and their development. From financial benefits to our health and wellbeing initiatives, we want you to know that, at William Hill, we’re on your side:Working hours: We’ve a range of full and part-time hours on offer.Compensation: We pay the National Living Wage as a minimum, not just to people aged over 25. What’s more, you can earn a quarterly performance bonus too.Holiday entitlement: You’ll be entitled to 28 days holiday, plus an extra paid day off for your birthday.Pension plan: We’ll match your pension contributions to 4%.Perks and discounts: When you’re part of William Hill, you’ll enjoy great discounts in high street shops, cinemas and even holidays.Subsidised travel: For roles based in London, you’ll enjoy access to our heavily discounted Zone 1-6 Oyster card for convenient, reduced cost commuting.Training and development: We do right by our people, promoting from within and nurturing a culture where people want to join and love to stay. We’ll support your growth with career development opportunities.

Customer Service Representative - William Hill

<div>
 <div>
  <div>
   People don’t just come here to place bets, they come for the experience. And you will be at the heart of it all.
  </div> 
  <div> 
  </div>
  <div>
   Careers in our shops are about much more than simply taking bets. Our colleagues are the backbone of our business and working in retail at William Hill is really about getting to know our customers and the communities in which we live and work.
  </div> 
  <div> 
  </div>
  <div>
   If you’re a people person, you’ll love working here. What’s more, you’ll have the support, training, and encouragement to build a career that goes one better, with plenty of incentives to keep you motivated along the way!
  </div>
 </div>
 <br> 
 <div> 
 </div>
 <div></div>
 <div>
  <b>You will be responsible for:</b>
 </div> 
 <div> 
 </div>
 <div>
  <ul>
   <li>Welcoming customers with a friendly face</li> 
   <li>Processing bets and assisting with customer queries</li> 
   <li>Helping customers by demonstrating how to use betting terminals</li> 
   <li>Building relationships with our customers and providing an excellent customer service</li> 
   <li>Championing safer gambling at all times</li> 
   <li>Supporting managers with shop displays and opening / closing activities as required</li> 
  </ul> 
 </div>
 <div></div>
 <div>
  <b>Working Patterns:</b>
 </div> 
 <div> 
 </div>
 <ul>
  <li>Our shops have a variety of opening times between the hours of 8am-10pm, Monday to Sunday</li> 
  <li>Shifts are devised on a rota basis and are subject to change, they will include evening and weekend working</li> 
 </ul> 
 <div></div>
 <div>
  <b>What do you need to be successful?</b>
 </div> 
 <div>
  <ul>
   <li>Age 18+ (it’s a legal requirement)</li> 
   <li>Have a passion for delivering great customer service</li> 
   <li>Strong interpersonal and empathy skills with the ability to engage with customers from all walks of life</li> 
  </ul> 
 </div>
 <div></div>
 <div>
  <b>What's in it for you?</b>
 </div> 
 <div> 
 </div>
 <div>
  We offer a range of competitive benefits because we care about our people and their development. From financial benefits to our health and wellbeing initiatives, we want you to know that, at William Hill, we’re on your side:
 </div> 
 <div>
  <ul>
   <li><b><i>Working hours</i></b><b>:</b> We’ve a range of full and part-time hours on offer.</li> 
   <li><b><i>Compensation</i></b><b>:</b> We pay the National Living Wage as a minimum, not just to people aged over 25. What’s more, you can earn a quarterly performance bonus too.</li> 
   <li><b><i>Holiday entitlement:</i></b> You’ll be entitled to 28 days holiday, plus an extra paid day off for your birthday.</li> 
   <li><b><i>Pension plan</i></b><b>: </b>We’ll match your pension contributions to 4%.</li> 
   <li><b><i>Perks and discounts</i></b><b>:</b> When you’re part of William Hill, you’ll enjoy great discounts in high street shops, cinemas and even holidays.</li> 
   <li><b><i>Subsidised travel</i></b><b>: </b>For roles based in London, you’ll enjoy access to our heavily discounted Zone 1-6 Oyster card for convenient, reduced cost commuting.</li> 
   <li><b><i>Training and development</i></b><b>:</b> We do right by our people, promoting from within and nurturing a culture where people want to join and love to stay. We’ll support your growth with career development opportunities.</li> 
  </ul> 
 </div>
 <div></div>
 <div>
  <b>What happens next?</b>
 </div> 
 <div> 
 </div>
 <div>
  Once you’ve applied, our Talent Acquisition team will review your application. If you’re successful at this stage, we’ll send you an email and SMS (if you provide a UK-based phone number at the time of application) with a link to complete an online assessment via HireVue. After this stage, successful candidates will be invited for an interview.
 </div>
 <div>
  <br> 
 </div> 
 <div></div>
 <div>
  <b>Who are we?</b>
 </div> 
 <div> 
 </div>
 <div>
  <div>
   With over 1,400 shops across the UK, we've been a permanent fixture on the UK high street since 1966 – and our Retail team sit right at the heart of our high-street experience.
  </div> 
  <div> 
  </div>
  <div>
   Our culture at William Hill is built on trust and a sense of belonging. We empower our teams to work in a way that is best for them, combining our individual strengths and celebrating our differences — you’ll be a great fit if you have the drive and energy to achieve your career aspirations and go one better, for yourself and for William Hill.
  </div>
 </div>
 <br> 
 <div> 
 </div>
 <div></div>
 <div>
  #LI-DNI
 </div>
</div>
<div></div>

Customer Service Representative

You must be 18+, have supervisory experience, strong interpersonal skills, a positive attitude, and the ability to engage empathetically with diverse customers.

You will lead and motivate your team, ensure high shop standards, foster customer relationships, promote safer gambling, manage shop operations, and achieve targets.

<p>For our customers, William Hill is more than a betting shop. It’s a home from home. A place where you can meet friends, socialise, and enjoy the sport with a warm tea or coffee in hand.</p><p>As a Team Leader in one of our betting shops, you’ll play a vital role in helping us to maintain this atmosphere. In return, you’ll be rewarded with continuous training and development, great benefits, and opportunities to progress with our Career Pathways.</p><p><strong>You will be responsible for:</strong></p><p>This is not solely a desk-based role, you’ll be on the shop floor, engaging with our customers and ensuring the best experience by:</p><ul><li>Leading and motivating a team of Customer Service Representatives</li><li>Coaching and development of your team</li><li>Maintaining high standards and ensuring the shop always looks the part (e.g., visual displays)</li><li>Building relationships with our customers and providing an excellent customer service</li><li>Championing safer gambling at all times</li><li>Opening and closing the shop, with support from your team as required</li><li>Ensuring your shop achieves targets</li></ul><p><strong>Working patterns:</strong></p><ul><li>Our shops have a variety of opening times between the hours of 8am-10pm, Monday to Sunday</li><li>Shifts are devised on a rota basis and are subject to change, they will include evening and weekend working</li></ul><p><strong>What do you need to be successful?</strong></p><ul><li>Aged 18+ (it’s a legal requirement)</li><li>Supervisory experience and great people skills</li><li>A positive, can-do attitude with a professional and dynamic approach to work</li><li>Strong interpersonal and empathy skills with the ability to engage with customers from all walks of life</li></ul><p><strong>What's in it for you?</strong></p><p>We offer a range of competitive benefits because we care about our people and their development. From financial benefits to our health and wellbeing initiatives, we want you to know that, at William Hill, we’re on your side:</p><ul><li><strong><em>Compensation</em></strong>: We recognise high performance with incentives and, there’s the opportunity to earn a quarterly performance bonus too.</li><li><strong><em>Training and development</em></strong>: Our induction programme is best-in-class. What’s more, we’ll upskill you with external and on-the-job training throughout your time here.</li><li><strong><em>Career prospects.</em></strong> If you want to progress even further (e.g., as a Cluster Operations Manager or into a Head Office role) there are opportunities to do that.</li><li><strong><em>Holiday entitlement:</em></strong> You’ll be entitled to 28 days holiday, plus an extra paid day off for your birthday.</li><li><strong><em>Pension plan:</em></strong> We’ll match your pension contributions to 4%.</li><li><strong><em>Perks and discounts:</em></strong> When you’re part of William Hill, you’ll enjoy great discounts in high street shops, cinemas and even holidays.</li><li><strong><em>Travel card: </em></strong>Enjoy access to our heavily discounted Zone 1-6 Oyster card for convenient commuting.</li></ul><p><strong>What happens next?</strong></p><p>Once you’ve applied, our Talent Acquisition team will review your application. If you’re successful at this stage, we’ll email you with a link to complete an online assessment via HireVue. After this stage, successful candidates will be invited for an interview.</p>

For our customers, William Hill is more than a betting shop. It’s a home from home. A place where you can meet friends, socialise, and enjoy the sport with a warm tea or coffee in hand.As a Team Leader in one of our betting shops, you’ll play a vital role in helping us to maintain this atmosphere. In return, you’ll be rewarded with continuous training and development, great benefits, and opportunities to progress with our Career Pathways.You will be responsible for:This is not solely a desk-based role, you’ll be on the shop floor, engaging with our customers and ensuring the best experience by:Leading and motivating a team of Customer Service RepresentativesCoaching and development of your teamMaintaining high standards and ensuring the shop always looks the part (e.g., visual displays)Building relationships with our customers and providing an excellent customer serviceChampioning safer gambling at all timesOpening and closing the shop, with support from your team as requiredEnsuring your shop achieves targetsWorking patterns:Our shops have a variety of opening times between the hours of 8am-10pm, Monday to SundayShifts are devised on a rota basis and are subject to change, they will include evening and weekend workingWhat do you need to be successful?Aged 18+ (it’s a legal requirement)Supervisory experience and great people skillsA positive, can-do attitude with a professional and dynamic approach to workStrong interpersonal and empathy skills with the ability to engage with customers from all walks of lifeWhat's in it for you?We offer a range of competitive benefits because we care about our people and their development. From financial benefits to our health and wellbeing initiatives, we want you to know that, at William Hill, we’re on your side:Compensation: We recognise high performance with incentives and, there’s the opportunity to earn a quarterly performance bonus too.Training and development: Our induction programme is best-in-class. What’s more, we’ll upskill you with external and on-the-job training throughout your time here.Career prospects. If you want to progress even further (e.g., as a Cluster Operations Manager or into a Head Office role) there are opportunities to do that.Holiday entitlement: You’ll be entitled to 28 days holiday, plus an extra paid day off for your birthday.Pension plan: We’ll match your pension contributions to 4%.Perks and discounts: When you’re part of William Hill, you’ll enjoy great discounts in high street shops, cinemas and even holidays.Travel card: Enjoy access to our heavily discounted Zone 1-6 Oyster card for convenient commuting.What happens next?Once you’ve applied, our Talent Acquisition team will review your application. If you’re successful at this stage, we’ll email you with a link to complete an online assessment via HireVue. After this stage, successful candidates will be invited for an interview.

Customer Service Team Leader - William Hill

<div></div>
<div>
 <p>For our customers, William Hill is more than a betting shop. It’s a home from home. A place where you can meet friends, socialise, and enjoy the sport with a warm tea or coffee in hand.</p>
 <p><br> </p>
 <p>As a Team Leader in one of our betting shops, you’ll play a vital role in helping us to maintain this atmosphere. In return, you’ll be rewarded with continuous training and development, great benefits, and opportunities to progress with our Career Pathways.</p>
 <br> 
 <p></p> 
 <p></p>
 <p><b>You will be responsible for:</b></p>
 <p><br> </p>
 <div>
  This is not solely a desk-based role, you’ll be on the shop floor, engaging with our customers and ensuring the best experience by:
 </div> 
 <div>
  <ul>
   <li>Leading and motivating a team of Customer Service Representatives</li> 
   <li>Coaching and development of your team</li> 
   <li>Maintaining high standards and ensuring the shop always looks the part (e.g., visual displays)</li> 
   <li>Building relationships with our customers and providing an excellent customer service</li> 
   <li>Championing safer gambling at all times</li> 
   <li>Opening and closing the shop, with support from your team as required</li> 
   <li>Ensuring your shop achieves targets</li> 
  </ul> 
 </div>
 <div></div>
 <div>
  <b>Working patterns:</b>
 </div> 
 <div> 
 </div>
 <div>
  <div>
   <ul>
    <li>Our shops have a variety of opening times between the hours of 8am-10pm, Monday to Sunday</li> 
    <li>Shifts are devised on a rota basis and are subject to change, they will include evening and weekend working</li> 
   </ul> 
  </div>
 </div>
 <div></div>
 <div>
  <b>What do you need to be successful?</b>
 </div> 
 <div>
  <ul>
   <li>Aged 18+ (it’s a legal requirement)</li> 
   <li>Supervisory experience and great people skills</li> 
   <li>A positive, can-do attitude with a professional and dynamic approach to work</li> 
   <li>Strong interpersonal and empathy skills with the ability to engage with customers from all walks of life</li> 
  </ul> 
 </div>
 <div></div>
 <div>
  <b>What's in it for you?</b>
 </div> 
 <div> 
 </div>
 <div>
  We offer a range of competitive benefits because we care about our people and their development. From financial benefits to our health and wellbeing initiatives, we want you to know that, at William Hill, we’re on your side:
 </div> 
 <div>
  <ul>
   <li><b><i>Compensation</i></b>: We recognise high performance with incentives and, there’s the opportunity to earn a quarterly performance bonus too.</li> 
   <li><b><i>Training and development</i></b>: Our induction programme is best-in-class. What’s more, we’ll upskill you with external and on-the-job training throughout your time here.</li> 
   <li><b><i>Career prospects.</i></b> If you want to progress even further (e.g., as a Cluster Operations Manager or into a Head Office role) there are opportunities to do that.</li> 
   <li><b><i>Holiday entitlement:</i></b> You’ll be entitled to 28 days holiday, plus an extra paid day off for your birthday.</li> 
   <li><b><i>Pension plan:</i></b> We’ll match your pension contributions to 4%.</li> 
   <li><b><i>Perks and discounts:</i></b> When you’re part of William Hill, you’ll enjoy great discounts in high street shops, cinemas and even holidays.</li> 
   <li><b><i>Travel card: </i></b>Enjoy access to our heavily discounted Zone 1-6 Oyster card for convenient commuting.</li> 
  </ul> 
 </div>
 <div></div>
 <div>
  <b>What happens next?</b>
 </div> 
 <div> 
 </div>
 <div>
  Once you’ve applied, our Talent Acquisition team will review your application. If you’re successful at this stage, we’ll email you with a link to complete an online assessment via HireVue. After this stage, successful candidates will be invited for an interview.
 </div>
 <div>
  <br> 
 </div> 
 <div></div>
 <div>
  <div>
   <b>Who are we?</b>
  </div> 
  <div> 
  </div>
  <div>
   With over 1,400 shops across the UK, we've been a permanent fixture on the UK high street since 1966 – and our Retail team sit right at the heart of our high-street experience.
  </div> 
  <div> 
  </div>
  <div>
   Our culture at William Hill is built on trust and a sense of belonging. We empower our teams to work in a way that is best for them, combining our individual strengths and celebrating our differences — you’ll be a great fit if you have the drive and energy to achieve your career aspirations and go one better, for yourself and for William Hill.
  </div>
 </div>
 <div></div>
 <div>
  <br> 
 </div> 
 <div></div>
 <div>
  #LI-DNI
 </div>
</div>
<div></div>

Customer Service Team Leader

You must be 18+, passionate about customer service, and possess strong interpersonal and empathy skills to engage with diverse customers effectively.

You will welcome customers, process bets, assist with betting terminals, foster relationships, promote safer gambling, and support shop displays and opening/closing activities.

Customer Relations

Leeds

<p>People don’t just come here to place bets, they come for the experience. And you will be at the heart of it all.</p><p>Careers in our shops are about much more than simply taking bets. Our colleagues are the backbone of our business and working in retail at William Hill is really about getting to know our customers and the communities in which we live and work.</p><p>If you’re a people person, you’ll love working here. What’s more, you’ll have the support, training, and encouragement to build a career that goes one better, with plenty of incentives to keep you motivated along the way!</p><p><strong>You will be responsible for:</strong></p><ul><li>Welcoming customers with a friendly face</li><li>Processing bets and assisting with customer queries</li><li>Helping customers by demonstrating how to use betting terminals</li><li>Building relationships with our customers and providing an excellent customer service</li><li>Championing safer gambling at all times</li><li>Supporting managers with shop displays and opening / closing activities as required</li></ul><p><strong>Working Patterns:</strong></p><ul><li>Our shops have a variety of opening times between the hours of 8am-10pm, Monday to Sunday</li><li>Shifts are devised on a rota basis and are subject to change, they will include evening and weekend working</li></ul><p><strong>What do you need to be successful?</strong></p><ul><li>Age 18+ (it’s a legal requirement)</li><li>Have a passion for delivering great customer service</li><li>Strong interpersonal and empathy skills with the ability to engage with customers from all walks of life</li></ul><p><strong>What's in it for you?</strong></p><p>We offer a range of competitive benefits because we care about our people and their development. From financial benefits to our health and wellbeing initiatives, we want you to know that, at William Hill, we’re on your side:</p><ul><li><strong><em>Working hours</em>:</strong> We’ve a range of full and part-time hours on offer.</li><li><strong><em>Compensation</em>:</strong> We pay the National Living Wage as a minimum, not just to people aged over 25. What’s more, you can earn a quarterly performance bonus too.</li><li><strong><em>Holiday entitlement:</em></strong> You’ll be entitled to 28 days holiday, plus an extra paid day off for your birthday.</li><li><strong><em>Pension plan</em>: </strong>We’ll match your pension contributions to 4%.</li><li><strong><em>Perks and discounts</em>:</strong> When you’re part of William Hill, you’ll enjoy great discounts in high street shops, cinemas and even holidays.</li><li><strong><em>Subsidised travel</em>: </strong>For roles based in London, you’ll enjoy access to our heavily discounted Zone 1-6 Oyster card for convenient, reduced cost commuting.</li><li><strong><em>Training and development</em>:</strong> We do right by our people, promoting from within and nurturing a culture where people want to join and love to stay. We’ll support your growth with career development opportunities.</li></ul><p><strong>What happens next?</strong></p><p>Once you’ve applied, our Talent Acquisition team will review your application. If you’re successful at this stage, we’ll send you an email and SMS (if you provide a UK-based phone number at the time of application) with a link to complete an online assessment via HireVue. After this stage, successful candidates will be invited for an interview.</p><p><strong>Who are we?</strong></p><p>With over 1,400 shops across the UK, we've been a permanent fixture on the UK high street since 1966 – and our Retail team sit right at the heart of our high-street experience.</p><p>Our culture at William Hill is built on trust and a sense of belonging. We empower our teams to work in a way that is best for them, combining our individual strengths and celebrating our differences — you’ll be a great fit if you have the drive and energy to achieve your career aspirations and go one better, for yourself and for William Hill.</p>

People don’t just come here to place bets, they come for the experience. And you will be at the heart of it all.Careers in our shops are about much more than simply taking bets. Our colleagues are the backbone of our business and working in retail at William Hill is really about getting to know our customers and the communities in which we live and work.If you’re a people person, you’ll love working here. What’s more, you’ll have the support, training, and encouragement to build a career that goes one better, with plenty of incentives to keep you motivated along the way!You will be responsible for:Welcoming customers with a friendly faceProcessing bets and assisting with customer queriesHelping customers by demonstrating how to use betting terminalsBuilding relationships with our customers and providing an excellent customer serviceChampioning safer gambling at all timesSupporting managers with shop displays and opening / closing activities as requiredWorking Patterns:Our shops have a variety of opening times between the hours of 8am-10pm, Monday to SundayShifts are devised on a rota basis and are subject to change, they will include evening and weekend workingWhat do you need to be successful?Age 18+ (it’s a legal requirement)Have a passion for delivering great customer serviceStrong interpersonal and empathy skills with the ability to engage with customers from all walks of lifeWhat's in it for you?We offer a range of competitive benefits because we care about our people and their development. From financial benefits to our health and wellbeing initiatives, we want you to know that, at William Hill, we’re on your side:Working hours: We’ve a range of full and part-time hours on offer.Compensation: We pay the National Living Wage as a minimum, not just to people aged over 25. What’s more, you can earn a quarterly performance bonus too.Holiday entitlement: You’ll be entitled to 28 days holiday, plus an extra paid day off for your birthday.Pension plan: We’ll match your pension contributions to 4%.Perks and discounts: When you’re part of William Hill, you’ll enjoy great discounts in high street shops, cinemas and even holidays.Subsidised travel: For roles based in London, you’ll enjoy access to our heavily discounted Zone 1-6 Oyster card for convenient, reduced cost commuting.Training and development: We do right by our people, promoting from within and nurturing a culture where people want to join and love to stay. We’ll support your growth with career development opportunities.What happens next?Once you’ve applied, our Talent Acquisition team will review your application. If you’re successful at this stage, we’ll send you an email and SMS (if you provide a UK-based phone number at the time of application) with a link to complete an online assessment via HireVue. After this stage, successful candidates will be invited for an interview.Who are we?With over 1,400 shops across the UK, we've been a permanent fixture on the UK high street since 1966 – and our Retail team sit right at the heart of our high-street experience.Our culture at William Hill is built on trust and a sense of belonging. We empower our teams to work in a way that is best for them, combining our individual strengths and celebrating our differences — you’ll be a great fit if you have the drive and energy to achieve your career aspirations and go one better, for yourself and for William Hill.

You must be 18+, passionate about customer service, and possess strong interpersonal and empathy skills to engage with customers effectively.

You will be welcoming customers, processing bets, assisting with queries, demonstrating betting terminals, ensuring excellent customer service, promoting safer gambling, and supporting managers with shop activities.

Aberdeen

<p><strong>Job description</strong></p><p>People don’t just come here to place bets, they come for the experience. And you will be at the heart of it all.</p><p>Careers in our shops are about much more than simply taking bets. Our colleagues are the backbone of our business and working in retail at William Hill is really about getting to know our customers and the communities in which we live and work.&nbsp;</p><p>If you’re a people person, you’ll love working here. What’s more, you’ll have the support, training, and encouragement to build a career that goes one better, with plenty of incentives to keep you motivated along the way!&nbsp;</p><p><strong>You will be responsible for:</strong></p><ul><li>Welcoming customers with a friendly face</li><li>Processing bets and assisting with customer queries</li><li>Helping customers by demonstrating how to use betting terminals</li><li>Building relationships with our customers and providing an excellent customer service</li><li>Championing safer gambling at all times</li><li>Supporting managers with shop displays and opening / closing activities as required</li></ul><p><strong>Working Patterns:</strong>&nbsp;</p><ul><li>Our shops have a variety of opening times between the hours of 8am-10pm, Monday to Sunday</li><li>Shifts are devised on a rota basis and are subject to change, they will include evening and weekend working</li></ul><p><strong>What do you need to be successful?</strong></p><ul><li>Age 18+ (it’s a legal requirement)</li><li>Have a passion for delivering great customer service</li><li>Strong interpersonal and empathy skills with the ability to engage with customers from all walks of life</li></ul><p><strong>What's in it for you?</strong></p><p>We offer a range of competitive benefits because we care about our people and their development. From financial benefits to our health and wellbeing initiatives, we want you to know that, at William Hill, we’re on your side:</p><ul><li>Working hours:&nbsp;We’ve a range of full and&nbsp;part-time&nbsp;hours on offer.&nbsp;</li><li>Compensation:&nbsp;We pay the National Living Wage as a minimum, not just to people aged over 25. What’s more, you can earn a quarterly performance bonus too.</li><li>Holiday entitlement:&nbsp;You’ll be entitled to 28 days holiday, plus an extra paid day off for your birthday.</li><li>Pension plan:&nbsp;We’ll match your pension contributions to 4%.&nbsp;</li><li>Perks and discounts:&nbsp;When you’re part of William Hill, you’ll enjoy great discounts in high street shops, cinemas and even holidays.</li><li>Subsidised travel:&nbsp;For roles based in&nbsp;London, you’ll enjoy access to our heavily discounted Zone 1-6 Oyster card for convenient, reduced cost commuting.</li><li>Training and development:&nbsp;We do right by our people, promoting from within and nurturing a culture where people want to join and love to stay. We’ll support your growth with career development opportunities.&nbsp;</li></ul><p><strong>What happens next?</strong>&nbsp;</p><ul><li>Once you’ve applied, our Talent Acquisition team will review your application. If you’re successful at this stage, we’ll send you an email and SMS (if you provide a UK-based phone number at the time of application) with a link to complete an online assessment via HireVue. After this stage, successful candidates will be invited for an interview.</li></ul><p><strong>Who are we?</strong></p><p>With over 1,400 shops across the UK, we've been a permanent fixture on the UK high street since 1966 – and our Retail team sit right at the heart of our high-street experience.&nbsp;</p><p>Our culture at William Hill is built on trust and a sense of belonging. We empower our teams to work in a way that is best for them, combining our individual strengths and celebrating our differences — you’ll be a great fit if you have the drive and energy to achieve your career aspirations and go one better, for yourself and for William Hill.</p>

Job descriptionPeople don’t just come here to place bets, they come for the experience. And you will be at the heart of it all.Careers in our shops are about much more than simply taking bets. Our colleagues are the backbone of our business and working in retail at William Hill is really about getting to know our customers and the communities in which we live and work. If you’re a people person, you’ll love working here. What’s more, you’ll have the support, training, and encouragement to build a career that goes one better, with plenty of incentives to keep you motivated along the way! You will be responsible for:Welcoming customers with a friendly faceProcessing bets and assisting with customer queriesHelping customers by demonstrating how to use betting terminalsBuilding relationships with our customers and providing an excellent customer serviceChampioning safer gambling at all timesSupporting managers with shop displays and opening / closing activities as requiredWorking Patterns: Our shops have a variety of opening times between the hours of 8am-10pm, Monday to SundayShifts are devised on a rota basis and are subject to change, they will include evening and weekend workingWhat do you need to be successful?Age 18+ (it’s a legal requirement)Have a passion for delivering great customer serviceStrong interpersonal and empathy skills with the ability to engage with customers from all walks of lifeWhat's in it for you?We offer a range of competitive benefits because we care about our people and their development. From financial benefits to our health and wellbeing initiatives, we want you to know that, at William Hill, we’re on your side:Working hours: We’ve a range of full and part-time hours on offer. Compensation: We pay the National Living Wage as a minimum, not just to people aged over 25. What’s more, you can earn a quarterly performance bonus too.Holiday entitlement: You’ll be entitled to 28 days holiday, plus an extra paid day off for your birthday.Pension plan: We’ll match your pension contributions to 4%. Perks and discounts: When you’re part of William Hill, you’ll enjoy great discounts in high street shops, cinemas and even holidays.Subsidised travel: For roles based in London, you’ll enjoy access to our heavily discounted Zone 1-6 Oyster card for convenient, reduced cost commuting.Training and development: We do right by our people, promoting from within and nurturing a culture where people want to join and love to stay. We’ll support your growth with career development opportunities. What happens next? Once you’ve applied, our Talent Acquisition team will review your application. If you’re successful at this stage, we’ll send you an email and SMS (if you provide a UK-based phone number at the time of application) with a link to complete an online assessment via HireVue. After this stage, successful candidates will be invited for an interview.Who are we?With over 1,400 shops across the UK, we've been a permanent fixture on the UK high street since 1966 – and our Retail team sit right at the heart of our high-street experience. Our culture at William Hill is built on trust and a sense of belonging. We empower our teams to work in a way that is best for them, combining our individual strengths and celebrating our differences — you’ll be a great fit if you have the drive and energy to achieve your career aspirations and go one better, for yourself and for William Hill.