Williams Lea is a global provider of business-critical support services, specialising in document management, digital transformation, and business process outsourcing. Their ultimate mission is to help organisations enhance efficiency and improve performance by delivering innovative solutions and operational excellence. The purpose of Williams Lea is to enable clients to focus on their core business activities while they manage the essential support functions, thereby driving productivity and creating value for their clients.

Consulting

Williams Lea

The leading global provider of business-critical support services to financial, legal & professional services firms.

You need a high school diploma, 1 year of office experience, strong organizational skills, attention to detail, problem-solving abilities, and proven customer service skills.

You will manage office services tasks, ensure job tickets are complete, operate copy and fax equipment, communicate deadlines, perform quality checks, and maintain a cost-efficient workflow.

Customer Relations

People, HR & Administration

Boston

<div>
 <div>
  Williams Lea is hiring for an Office Services Associate for our Boston office to work Monday to Friday 10:00 am to 7:00 pm!
 </div>
 <div></div>
 <div>
  <i> This position will require proof of Covid-19 vaccination</i>
 </div>
 <div></div>
 <div>
  Pay: $21.70 hourly
 </div>
 <div></div>
 <div>
  Benefits:
 </div>
 <ul>
  <li>Medical</li>
  <li>Dental</li>
  <li>Vision</li>
  <li>401k</li>
  <li>PTO</li>
  <li>Life Insurance</li>
  <li>Prescription Drug Plan</li>
  <li>Flexible Spending Account</li>
  <li>Domestic Partner Benefits</li>
  <li>Commuter Benefits</li>
 </ul>
 <div></div>
 <div>
  The Office Services Associate position is responsible for providing general clerical office support (copy, fax, hospitality, mail and intake functions) at a client site.
 </div>
 <div></div>
 <div>
  Job duties
 </div>
 <div>
  (* denotes an “essential function”)
 </div>
 <ul>
  <ul>
   <li>Utilize appropriate logs for all office services work.</li>
   <li>Ensure that job tickets are properly filled out before beginning work.</li>
   <li>Perform work in copy, fax, hospitality, mail and intake functions as needed and according to established procedures.</li>
   <li>Follow procedures so as to run jobs in proper order.</li>
   <li>Communicate with supervisor or client on job or deadline issues.</li>
   <li>Meet contracted deadlines for sending and delivering faxes.</li>
   <li>Troubleshoot basic equipment problems.</li>
  </ul>
  <li>Load copiers with various paper and toner.</li>
  <li>Prioritize workflow.</li>
  <li>Performs Quality Assurance on work of others as requested.</li>
  <li>Place service calls when needed.</li>
  <li>Answer telephone in service center.</li>
  <li>Adhere to Williams Lea Tag policies in addition to client site policies.</li>
  <li>Use equipment and supplies in a cost efficient manner.</li>
  <li>Must be able to lift up to 50 lbs. on a regular basis.</li>
 </ul>
 <div>
  <br>
 </div>
 <div>
  Job qualifications
 </div>
 <ul>
  <li>High school diploma or equivalent.</li>
  <li>Minimum (1) year office services experience preferably in a legal, banking or large corporate environment.</li>
  <li>Skilled in the use of fax, mail, phone &amp; and/or digital reprographics equipment.</li>
  <li>Familiar with general fax, mail and reprographics procedures</li>
  <li>Attention to detail.</li>
  <li>Must have good organizational skills.</li>
  <li>Must be able to meet deadlines and complete all projects in a timely manner.</li>
  <li>Ability to handle sensitive and/or confidential documents and information.</li>
  <li>Able to make independent decisions that conform to business needs and policy.</li>
  <li>Good problem solving skills, with the ability and understanding of when to escalate a problem to a supervisory level.</li>
  <li>Good written communication skills.</li>
  <li>Must work well in a team environment.</li>
  <li>Ability to work in a fast paced environment.</li>
  <li>Professional telephone demeanor.</li>
  <li>Must be self-motivated with positive can do attitude.</li>
  <li>Proven customer service skills are required in order to create, maintain and enhance customer relationships.</li>
  <li>Must be able to communicate and interact effectively with multi-functional and diverse backgrounds.</li>
 </ul>
 <div></div>
 <div>
  Who we are: From our humble beginnings as a print shop in London, to our position today as a global leader in Marketing and Communications services. Our business is built on a strong heritage, great relationships and a talented team.
 </div>
 <div></div>
 <div>
  Today we have one purpose, to create value for our clients by working smarter with fewer resources, enhancing efficiencies, improving their customer's experience and strengthening their brand reputation.
 </div>
 <div></div>
 <div>
  Our clients and their customers have always been at the heart of everything we do. Our long-term partnerships, great relationships and exceptional employees have been the driving force behind our success.
 </div>
 <div></div>
 <div>
  Your safety and well-being: As we all continue to deal with the effects of COVID-19, your health and well-being remain our top priority. In preparation for returning to our workplaces, the following guidance has been developed with reference to government, designated authority, as well as feedback received from employees. This guidance is further supported by our Wellness site content and external resources to help you manage through these unprecedented times.
 </div>
 <div></div>
 <div>
  Face masks: To supplement social distancing and where stipulated, everyone is required to wear a face mask at all times upon entering and when working within the building.
 </div>
 <div></div>
 <div>
  Social distancing: Workstations and office areas are continually evaluated to ensure the 2m/6ft social distancing rule can be applied and adhered to by all employees.
 </div>
 <div></div>
 <div>
  It is the policy of Williams Lea to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity of expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.
 </div>
 <div></div>
 <div>
  Williams Lea is a drug-free workplace and performs pre-employment substance abuse testing.
 </div>
</div>


 
  Williams Lea is hiring for an Office Services Associate for our Boston office to work Monday to Friday 10:00 am to 7:00 pm!
 
 
 
   This position will require proof of Covid-19 vaccination
 
 
 
  Pay: $21.70 hourly
 
 
 
  Benefits:
 
 
  Medical
  Dental
  Vision
  401k
  PTO
  Life Insurance
  Prescription Drug Plan
  Flexible Spending Account
  Domestic Partner Benefits
  Commuter Benefits
 
 
 
  The Office Services Associate position is responsible for providing general clerical office support (copy, fax, hospitality, mail and intake functions) at a client site.
 
 
 
  Job duties
 
 
  (* denotes an “essential function”)
 
 
  
   Utilize appropriate logs for all office services work.
   Ensure that job tickets are properly filled out before beginning work.
   Perform work in copy, fax, hospitality, mail and intake functions as needed and according to established procedures.
   Follow procedures so as to run jobs in proper order.
   Communicate with supervisor or client on job or deadline issues.
   Meet contracted deadlines for sending and delivering faxes.
   Troubleshoot basic equipment problems.
  
  Load copiers with various paper and toner.
  Prioritize workflow.
  Performs Quality Assurance on work of others as requested.
  Place service calls when needed.
  Answer telephone in service center.
  Adhere to Williams Lea Tag policies in addition to client site policies.
  Use equipment and supplies in a cost efficient manner.
  Must be able to lift up to 50 lbs. on a regular basis.
 
 
  
 
 
  Job qualifications
 
 
  High school diploma or equivalent.
  Minimum (1) year office services experience preferably in a legal, banking or large corporate environment.
  Skilled in the use of fax, mail, phone & and/or digital reprographics equipment.
  Familiar with general fax, mail and reprographics procedures
  Attention to detail.
  Must have good organizational skills.
  Must be able to meet deadlines and complete all projects in a timely manner.
  Ability to handle sensitive and/or confidential documents and information.
  Able to make independent decisions that conform to business needs and policy.
  Good problem solving skills, with the ability and understanding of when to escalate a problem to a supervisory level.
  Good written communication skills.
  Must work well in a team environment.
  Ability to work in a fast paced environment.
  Professional telephone demeanor.
  Must be self-motivated with positive can do attitude.
  Proven customer service skills are required in order to create, maintain and enhance customer relationships.
  Must be able to communicate and interact effectively with multi-functional and diverse backgrounds.
 
 
 
  Who we are: From our humble beginnings as a print shop in London, to our position today as a global leader in Marketing and Communications services. Our business is built on a strong heritage, great relationships and a talented team.
 
 
 
  Today we have one purpose, to create value for our clients by working smarter with fewer resources, enhancing efficiencies, improving their customer's experience and strengthening their brand reputation.
 
 
 
  Our clients and their customers have always been at the heart of everything we do. Our long-term partnerships, great relationships and exceptional employees have been the driving force behind our success.
 
 
 
  Your safety and well-being: As we all continue to deal with the effects of COVID-19, your health and well-being remain our top priority. In preparation for returning to our workplaces, the following guidance has been developed with reference to government, designated authority, as well as feedback received from employees. This guidance is further supported by our Wellness site content and external resources to help you manage through these unprecedented times.
 
 
 
  Face masks: To supplement social distancing and where stipulated, everyone is required to wear a face mask at all times upon entering and when working within the building.
 
 
 
  Social distancing: Workstations and office areas are continually evaluated to ensure the 2m/6ft social distancing rule can be applied and adhered to by all employees.
 
 
 
  It is the policy of Williams Lea to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity of expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.
 
 
 
  Williams Lea is a drug-free workplace and performs pre-employment substance abuse testing.
 


Office Services Associate - Williams Lea

Office Services Associate

You must be flexible, professional, and positive, with strong communication skills, attention to detail, initiative, and the ability to work independently and in a team while meeting deadlines.

You will greet visitors, manage diaries and meeting rooms, handle mail, support IT tasks, prepare documents, process expenses, assist with legal admin, and support the Office Manager.

London

<div>
 <div>
  Reception and Administration Assistant
 </div>
 <div></div>
 <div>
   Salary: £25,643 per annum plus company benefits
 </div>
 <div>
   Location: London, W1J 0AH
 </div>
 <div>
   Contract: Full Time, Permanent
 </div>
 <div>
   Shifts: 37.5 hours per week, Monday – Friday, shifts between 7am and 6pm with 1 hours unpaid lunch break
 </div>
 <div>
   Work model: Fully onsite
 </div>
 <div></div>
 <div>
   Williams Lea seeks a Reception and Administration Assistant to join our team!
 </div>
 <div></div>
 <div>
   Williams Lea is the leading global provider of skilled, technology-enabled, business-critical support services, with long-term trusted relationships with blue-chip clients across investment banks, law firms and professional services firms. Williams Lea employees, nearly 7000 people worldwide, who provide efficient business services at client sites in often complex and highly regulated environments, from centralised Williams Lea onshore facilities, and through best cost company offshore locations.
 </div>
 <div></div>
 <div>
   Purpose of role
 </div>
 <div>
   As a Reception and Administration Assistant you will have the opportunity to greet visitors, make office supply arrangements, schedule meetings and appointments, and provide excellent administration support to the office for our client based in London.
  <br> 
  <br> A successful Receptionist and Administration Assistant should have a welcoming and pleasant personality, with the ability to easily build rapport with people. They should be able to deal with urgent tasks in a timely and effective manner, and the ability to multitask is important for this position. This is a hands-on role and will involve working alongside team members to deliver an overall exceptional service to our clients.
 </div>
 <div></div>
 <div>
  <br> Key responsibilities
 </div>
 <ul>
  <li> Greet clients and visitors to the office with warmth and professionalism, notify employees of visitor’s arrival when necessary</li>
  <li> Diary management and planning, including meeting room bookings</li>
  <li> Setting up meeting rooms and organising catering (hospitality)</li>
  <li> Coordination of mail and couriers</li>
  <li> Ordering stationary supplies and catering</li>
  <li> Offer IT and admin support and assistance</li>
 </ul>
 <div></div>
 <div>
   Administrative Responsibilities
 </div>
 <ul>
  <li> Prepare documents – scanning, printing and binding</li>
  <li> Sorting and distribution of incoming mail – scanning of all incoming documents using the in house post scanning software</li>
  <li> Processing outgoing mail, including franking letters, organising couriers</li>
  <li> Organising and storing the hard copy / original document post storage in line with the client procedures</li>
  <li> Process expenses, book hotel and travel arrangements</li>
  <li> Client billing</li>
  <li> Electronic payments and bank verifying</li>
  <li> Manage the filing/archiving of deeds</li>
  <li> Assisting with other legal admin tasks when required</li>
  <li> Support the Office Manager with any other ad-hoc requests</li>
  <li> Attention to detail with an emphasis on accuracy and quality</li>
 </ul>
 <div></div>
 <div>
   Personal attributes
 </div>
 <ul>
  <li> Flexible and professional approach</li>
  <li> A personality that brings positive energy to all areas of the operation</li>
  <li> A natural passion and desire to create a positive experience for every visitor</li>
  <li> Ability to communicate at all levels of the business both internally and externally</li>
  <li> Be able to use your own initiative with a high level of attention to detail and accuracy</li>
  <li> To be able to prioritise and work to deadlines</li>
  <li> Excellent knowledge of databases and tracking systems</li>
  <li> Able to work independently and in a team</li>
 </ul>
 <div></div>
 <div>
   Rewards and Benefits
 </div>
 <div>
   We believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well-being, we offer a comprehensive benefits package, including but not limited to:
 </div>
 <div></div>
 <ul>
  <li> 25 days holiday, plus bank holidays(pro-rata for part time roles)</li>
  <li> Salary sacrifice schemes, retail vouchers – including our TechScheme which can be used on a range of gadgets such as Smart TV’s, laptops and computers or household appliances.</li>
  <li> Life Assurance</li>
  <li> Private Medical Insurance</li>
  <li> Dental Insurance</li>
  <li> Health Assessments</li>
  <li> Cycle-to-work scheme</li>
  <li> Discounted gym memberships</li>
  <li> Referral Scheme</li>
 </ul>
 <div></div>
 <div>
   You will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects!
 </div>
 <div></div>
 <div>
   Equality and Diversity
 </div>
 <div>
   The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a “protected characteristic” in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency.
 </div>
 <div></div>
 <div>
   If you have a disability and would prefer to apply in a different format or would like to make a reasonable adjustment to enable you to make an interview please contact us at 
  <div>
   careersatWL@williamslea.com
  </div>(we do not accept applications to this email address).
 </div>
</div>


 
  Reception and Administration Assistant
 
 
 
   Salary: £25,643 per annum plus company benefits
 
 
   Location: London, W1J 0AH
 
 
   Contract: Full Time, Permanent
 
 
   Shifts: 37.5 hours per week, Monday – Friday, shifts between 7am and 6pm with 1 hours unpaid lunch break
 
 
   Work model: Fully onsite
 
 
 
   Williams Lea seeks a Reception and Administration Assistant to join our team!
 
 
 
   Williams Lea is the leading global provider of skilled, technology-enabled, business-critical support services, with long-term trusted relationships with blue-chip clients across investment banks, law firms and professional services firms. Williams Lea employees, nearly 7000 people worldwide, who provide efficient business services at client sites in often complex and highly regulated environments, from centralised Williams Lea onshore facilities, and through best cost company offshore locations.
 
 
 
   Purpose of role
 
 
   As a Reception and Administration Assistant you will have the opportunity to greet visitors, make office supply arrangements, schedule meetings and appointments, and provide excellent administration support to the office for our client based in London.
   
   A successful Receptionist and Administration Assistant should have a welcoming and pleasant personality, with the ability to easily build rapport with people. They should be able to deal with urgent tasks in a timely and effective manner, and the ability to multitask is important for this position. This is a hands-on role and will involve working alongside team members to deliver an overall exceptional service to our clients.
 
 
 
   Key responsibilities
 
 
   Greet clients and visitors to the office with warmth and professionalism, notify employees of visitor’s arrival when necessary
   Diary management and planning, including meeting room bookings
   Setting up meeting rooms and organising catering (hospitality)
   Coordination of mail and couriers
   Ordering stationary supplies and catering
   Offer IT and admin support and assistance
 
 
 
   Administrative Responsibilities
 
 
   Prepare documents – scanning, printing and binding
   Sorting and distribution of incoming mail – scanning of all incoming documents using the in house post scanning software
   Processing outgoing mail, including franking letters, organising couriers
   Organising and storing the hard copy / original document post storage in line with the client procedures
   Process expenses, book hotel and travel arrangements
   Client billing
   Electronic payments and bank verifying
   Manage the filing/archiving of deeds
   Assisting with other legal admin tasks when required
   Support the Office Manager with any other ad-hoc requests
   Attention to detail with an emphasis on accuracy and quality
 
 
 
   Personal attributes
 
 
   Flexible and professional approach
   A personality that brings positive energy to all areas of the operation
   A natural passion and desire to create a positive experience for every visitor
   Ability to communicate at all levels of the business both internally and externally
   Be able to use your own initiative with a high level of attention to detail and accuracy
   To be able to prioritise and work to deadlines
   Excellent knowledge of databases and tracking systems
   Able to work independently and in a team
 
 
 
   Rewards and Benefits
 
 
   We believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well-being, we offer a comprehensive benefits package, including but not limited to:
 
 
 
   25 days holiday, plus bank holidays(pro-rata for part time roles)
   Salary sacrifice schemes, retail vouchers – including our TechScheme which can be used on a range of gadgets such as Smart TV’s, laptops and computers or household appliances.
   Life Assurance
   Private Medical Insurance
   Dental Insurance
   Health Assessments
   Cycle-to-work scheme
   Discounted gym memberships
   Referral Scheme
 
 
 
   You will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects!
 
 
 
   Equality and Diversity
 
 
   The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a “protected characteristic” in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency.
 
 
 
   If you have a disability and would prefer to apply in a different format or would like to make a reasonable adjustment to enable you to make an interview please contact us at 
  
   careersatWL@williamslea.com
  (we do not accept applications to this email address).
 


Reception and Administration Assistant - Williams Lea

Reception and Administration Assistant

You should have experience in a legal or professional setting, excellent communication skills, strong multitasking abilities, Microsoft Office proficiency, and be a collaborative team player.

You will manage diaries, organize meetings, liaise with clients, assist with billing, maintain records, coordinate travel, handle document production, and support fee earners and the team.

<p><b>Personal Assistant – Legal</b></p>
<p>Salary: £34,000 per annum, plus company benefits<br>Location: London, EC2V 7AW<br>Contract: Full Time, Permanent<br>Shifts: 37.5 hours per week, Monday – Friday, 9am until 5:30pm with 1 hour unpaid break<br>Work model: Hybrid</p>
<p><b>Williams Lea seeks a Personal Assistant to join our team!</b></p>
<p>Williams Lea is the leading global provider of skilled, technology-enabled, business-critical support services, with long-term trusted relationships with blue-chip clients across investment banks, law firms and professional services firms. Williams Lea employees, nearly 7000 people worldwide, who provide efficient business services at client sites in often complex and highly regulated environments, from centralised Williams Lea onshore facilities, and through best cost company offshore locations.</p>
<p><b>Purpose of role</b><br>The role of the Personal Assistant is to provide enhanced, proactive support to fee earners to enable them to operate efficiently.The support provided needs to be a seamless legal service to clients. The Personal Assistant role is expected to use a high degree of self management and initiative and to maintain a high level of confidentiality.</p>
<p>The Personal Assistant will act as workflow manager for other support services. This includes delegating and supervising the completion of document production, file management and copying/scanning work which are primarily undertaken by other relevant business support services.</p>
<p><b>Key responsibilities</b></p>
<ul>
 <li>Proactively managing complex diaries;</li>
 <li>Answering telephone calls in a timely fashion, taking clear and detailed message;</li>
 <li>Organising internal and external meetings;</li>
 <li>Liaising with clients via email or telephone and acting as a point of contact in keeping</li>
 <li>with the firm’s standards for client care;</li>
 <li>Assisting fee earners in the billing and credit control process. Generating accurate</li>
 <li>billing reports, draft bills, and accompanying letters in a timely manner;</li>
 <li>Assisting fee earners with finance tasks, namely requesting cheques, CHAPS/BACS</li>
 <li>payments, bank transfers and paying in money received, as appropriate;</li>
 <li>Ensuring accurate and timely use of client relationship management tool to facilitate</li>
 <li>matter opening, maintenance, closure and archiving;</li>
 <li>Maintaining up to date client records on the firm’s client relationship management</li>
 <li>tool, including client contact details, client specific requests in relation to billing and</li>
 <li>bill formats, details of other parties etc in line with the firm’s policy and processes;</li>
 <li>Co-ordinating fee earner movements and making travel arrangements;</li>
 <li>Managing the client and matter inception process ensuring files are opened in a</li>
 <li>timely manner in accordance with the firm’s policies;</li>
 <li>Managing the process of submitting partner/fee earners expenses in a timely manner</li>
 <li>Co-ordinating the completion of document production (including digital</li>
 <li>dictations/manuscript amendments), e-filing and file management, photocopying and</li>
 <li>scanning services, organising couriers, sending out of correspondence;</li>
 <li>Managing the production of official papers including bundles and relevant documents</li>
 <li>Drafting documents from precedents;</li>
 <li>Liaising with fee earners and support staff based in other offices ;</li>
 <li>Actively participating in all relevant training;</li>
 <li>Demonstrating flexibility with working practices/processes in line with the business</li>
 <li>need, especially in times of pressure/ high workload;</li>
 <li>Assisting other members of the department, both proactively and at the request of</li>
 <li>the team leader and work effectively with other legal and support departments as</li>
 <li>required</li>
</ul>
<p><b>Personal attributes</b></p>
<ul>
 <li>Previous experience within a legal or professional services setting preferable;</li>
 <li>Exceptional standard of written and verbal communication;</li>
 <li>Proficient multi-tasker;</li>
 <li>Competent with the Microsoft Office suite;</li>
 <li>Team player</li>
</ul>
<p><b>Rewards and Benefits</b><br>We believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well-being, we offer a comprehensive benefits package, including but not limited to:</p>
<ul>
 <li>25 days holiday, plus bank holidays(pro-rata for part time roles)</li>
 <li>Salary sacrifice schemes, retail vouchers – including our TechScheme which can be used on a range of gadgets such as Smart TV’s, laptops and computers or household appliances.</li>
 <li>Life Assurance</li>
 <li>Private Medical Insurance</li>
 <li>Dental Insurance</li>
 <li>Health Assessments</li>
 <li>Cycle-to-work scheme</li>
 <li>Discounted gym memberships</li>
 <li>Referral Scheme</li>
</ul>
<p>You will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects!</p>
<p><b>Equality and Diversity</b><br>The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a “protected characteristic” in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency.</p>
<p>If you have a disability and would prefer to apply in a different format or would like to make a reasonable adjustment to enable you to make an interview please contact us at careersatWL@williamslea.com<br>(we do not accept applications to this email address).</p>
<p>Job Type: Full-time</p>
<p>Pay: From £34,000.00 per year</p>
<p>Benefits:</p>
<ul>
 <li>Company pension</li>
 <li>Cycle to work scheme</li>
 <li>Private dental insurance</li>
 <li>Private medical insurance</li>
 <li>Referral programme</li>
</ul>
<p>Schedule:</p>
<ul>
 <li>Day shift</li>
 <li>Monday to Friday</li>
 <li>No weekends</li>
</ul>
<p>Work Location: In person</p>

Personal Assistant – Legal
Salary: £34,000 per annum, plus company benefitsLocation: London, EC2V 7AWContract: Full Time, PermanentShifts: 37.5 hours per week, Monday – Friday, 9am until 5:30pm with 1 hour unpaid breakWork model: Hybrid
Williams Lea seeks a Personal Assistant to join our team!
Williams Lea is the leading global provider of skilled, technology-enabled, business-critical support services, with long-term trusted relationships with blue-chip clients across investment banks, law firms and professional services firms. Williams Lea employees, nearly 7000 people worldwide, who provide efficient business services at client sites in often complex and highly regulated environments, from centralised Williams Lea onshore facilities, and through best cost company offshore locations.
Purpose of roleThe role of the Personal Assistant is to provide enhanced, proactive support to fee earners to enable them to operate efficiently.The support provided needs to be a seamless legal service to clients. The Personal Assistant role is expected to use a high degree of self management and initiative and to maintain a high level of confidentiality.
The Personal Assistant will act as workflow manager for other support services. This includes delegating and supervising the completion of document production, file management and copying/scanning work which are primarily undertaken by other relevant business support services.
Key responsibilities

 Proactively managing complex diaries;
 Answering telephone calls in a timely fashion, taking clear and detailed message;
 Organising internal and external meetings;
 Liaising with clients via email or telephone and acting as a point of contact in keeping
 with the firm’s standards for client care;
 Assisting fee earners in the billing and credit control process. Generating accurate
 billing reports, draft bills, and accompanying letters in a timely manner;
 Assisting fee earners with finance tasks, namely requesting cheques, CHAPS/BACS
 payments, bank transfers and paying in money received, as appropriate;
 Ensuring accurate and timely use of client relationship management tool to facilitate
 matter opening, maintenance, closure and archiving;
 Maintaining up to date client records on the firm’s client relationship management
 tool, including client contact details, client specific requests in relation to billing and
 bill formats, details of other parties etc in line with the firm’s policy and processes;
 Co-ordinating fee earner movements and making travel arrangements;
 Managing the client and matter inception process ensuring files are opened in a
 timely manner in accordance with the firm’s policies;
 Managing the process of submitting partner/fee earners expenses in a timely manner
 Co-ordinating the completion of document production (including digital
 dictations/manuscript amendments), e-filing and file management, photocopying and
 scanning services, organising couriers, sending out of correspondence;
 Managing the production of official papers including bundles and relevant documents
 Drafting documents from precedents;
 Liaising with fee earners and support staff based in other offices ;
 Actively participating in all relevant training;
 Demonstrating flexibility with working practices/processes in line with the business
 need, especially in times of pressure/ high workload;
 Assisting other members of the department, both proactively and at the request of
 the team leader and work effectively with other legal and support departments as
 required

Personal attributes

 Previous experience within a legal or professional services setting preferable;
 Exceptional standard of written and verbal communication;
 Proficient multi-tasker;
 Competent with the Microsoft Office suite;
 Team player

Rewards and BenefitsWe believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well-being, we offer a comprehensive benefits package, including but not limited to:

 25 days holiday, plus bank holidays(pro-rata for part time roles)
 Salary sacrifice schemes, retail vouchers – including our TechScheme which can be used on a range of gadgets such as Smart TV’s, laptops and computers or household appliances.
 Life Assurance
 Private Medical Insurance
 Dental Insurance
 Health Assessments
 Cycle-to-work scheme
 Discounted gym memberships
 Referral Scheme

You will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects!
Equality and DiversityThe Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a “protected characteristic” in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency.
If you have a disability and would prefer to apply in a different format or would like to make a reasonable adjustment to enable you to make an interview please contact us at careersatWL@williamslea.com(we do not accept applications to this email address).
Job Type: Full-time
Pay: From £34,000.00 per year
Benefits:

 Company pension
 Cycle to work scheme
 Private dental insurance
 Private medical insurance
 Referral programme

Schedule:

 Day shift
 Monday to Friday
 No weekends

Work Location: In person

Personal Assistant - Williams Lea

Personal Assistant

You need legal experience, MS Office proficiency, knowledge of NetDocs and Adobe Pro, strong legal terminology skills, excellent communication, attention to detail, time management, and BigHand knowledge.

You will format documents, manage client files, draft correspondence, handle e-payments, provide customer service, transcribe recordings, and ensure compliance with legal standards.

<p><b>Document Production Specialist / Legal Secretary</b></p>
<p>Salary: £25,000 per annum plus company benefits<br>Location: Remote<br>Contract: Full Time, Permanent<br>Shifts: 37.5 hours per week, Monday – Friday, 9am until 5pm with 30 minute unpaid break<br>Work model: Fully remote</p>
<p><b>Williams Lea seeks a Document Production Specialist / Legal Secretary to join our team!</b></p>
<p>Williams Lea is the leading global provider of skilled, technology-enabled, business-critical support services, with long-term trusted relationships with blue-chip clients across investment banks, law firms and professional services firms. Williams Lea employees, nearly 7000 people worldwide, who provide efficient business services at client sites in often complex and highly regulated environments, from centralised Williams Lea onshore facilities, and through best cost company offshore locations.</p>
<p><b>Purpose of role</b><br>We are seeking a highly organized and detail-oriented Offsite Document Production Specialist with Legal Secretary duties to join our team. The successful candidate will be responsible for a variety of tasks, including amending and formatting documents, client engagement documentation, correspondence, file management, transcription, and other administrative duties. This role is crucial in ensuring the efficiency and accuracy of our legal documentation process.</p>
<p><b>Key responsibilities</b></p>
<ul>
 <li>Amend and format a wide range of documents, including PDFs, using track changes.</li>
 <li>Ensure documents meet company standards and are error-free.</li>
 <li>Prepare and manage client engagement documentation.</li>
 <li>Ensure all documents are up-to-date and accurately reflect client interactions.</li>
 <li>Draft, proofread, and send professional correspondence, including letters and emails.</li>
 <li>Maintain clear and concise communication with clients and team members.</li>
 <li>Open and set up new client files in accordance with company procedures.</li>
 <li>Ensure all necessary information is accurately recorded and filed.</li>
 <li>Assist in amending and preparing Wills and other legal forms.</li>
 <li>Ensure all documents comply with legal standards and client requirements.</li>
 <li>Process TT forms and manage e-payment transactions.</li>
 <li>Ensure all financial transactions are completed accurately and in a timely manner.</li>
 <li>Make and receive phone calls to and from clients.</li>
 <li>Provide exceptional customer service and maintain professional communication at all times.</li>
 <li>Transcribe audio recordings into written documents with high accuracy.</li>
 <li>Ensure all transcriptions are properly formatted and error-free</li>
 <li>Knowledge of BigHand or similar transcription software required</li>
</ul>
<p><b>Personal attributes</b></p>
<ul>
 <li>Proven experience in a similar role, preferably within a legal environment.</li>
 <li>Proficiency in MS Office Suite is required and knowledge of the following software applications or similar preferable NetDocs, Visual Files, Adobe Pro PDF editor.</li>
 <li>Strong understanding of legal terminology and document formatting.</li>
 <li>Excellent written and verbal communication skills.</li>
 <li>High attention to detail and ability to manage multiple tasks simultaneously.</li>
 <li>Ability to work independently and manage time effectively.</li>
</ul>
<p><b>Rewards and Benefits</b><br>We believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well-being, we offer a comprehensive benefits package, including but not limited to:</p>
<ul>
 <li>25 days holiday, plus bank holidays(pro-rata for part time roles)</li>
 <li>Salary sacrifice schemes, retail vouchers – including our TechScheme which can be used on a range of gadgets such as Smart TV’s, laptops and computers or household appliances.</li>
 <li>Life Assurance</li>
 <li>Private Medical Insurance</li>
 <li>Dental Insurance</li>
 <li>Health Assessments</li>
 <li>Cycle-to-work scheme</li>
 <li>Discounted gym memberships</li>
 <li>Referral Scheme</li>
</ul>
<p>You will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects!</p>
<p><b>Equality and Diversity</b><br>The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a “protected characteristic” in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency.</p>
<p>If you have a disability and would prefer to apply in a different format or would like to make a reasonable adjustment to enable you to make an interview please contact us at careersatWL@williamslea.com<br>(we do not accept applications to this email address).</p>
<p>Job Type: Full-time</p>
<p>Pay: £25,000.00 per year</p>
<p>Benefits:</p>
<ul>
 <li>Company pension</li>
 <li>Cycle to work scheme</li>
 <li>Life insurance</li>
 <li>Private dental insurance</li>
 <li>Private medical insurance</li>
 <li>Referral programme</li>
</ul>
<p>Work Location: Remote</p>

Document Production Specialist / Legal Secretary
Salary: £25,000 per annum plus company benefitsLocation: RemoteContract: Full Time, PermanentShifts: 37.5 hours per week, Monday – Friday, 9am until 5pm with 30 minute unpaid breakWork model: Fully remote
Williams Lea seeks a Document Production Specialist / Legal Secretary to join our team!
Williams Lea is the leading global provider of skilled, technology-enabled, business-critical support services, with long-term trusted relationships with blue-chip clients across investment banks, law firms and professional services firms. Williams Lea employees, nearly 7000 people worldwide, who provide efficient business services at client sites in often complex and highly regulated environments, from centralised Williams Lea onshore facilities, and through best cost company offshore locations.
Purpose of roleWe are seeking a highly organized and detail-oriented Offsite Document Production Specialist with Legal Secretary duties to join our team. The successful candidate will be responsible for a variety of tasks, including amending and formatting documents, client engagement documentation, correspondence, file management, transcription, and other administrative duties. This role is crucial in ensuring the efficiency and accuracy of our legal documentation process.
Key responsibilities

 Amend and format a wide range of documents, including PDFs, using track changes.
 Ensure documents meet company standards and are error-free.
 Prepare and manage client engagement documentation.
 Ensure all documents are up-to-date and accurately reflect client interactions.
 Draft, proofread, and send professional correspondence, including letters and emails.
 Maintain clear and concise communication with clients and team members.
 Open and set up new client files in accordance with company procedures.
 Ensure all necessary information is accurately recorded and filed.
 Assist in amending and preparing Wills and other legal forms.
 Ensure all documents comply with legal standards and client requirements.
 Process TT forms and manage e-payment transactions.
 Ensure all financial transactions are completed accurately and in a timely manner.
 Make and receive phone calls to and from clients.
 Provide exceptional customer service and maintain professional communication at all times.
 Transcribe audio recordings into written documents with high accuracy.
 Ensure all transcriptions are properly formatted and error-free
 Knowledge of BigHand or similar transcription software required

Personal attributes

 Proven experience in a similar role, preferably within a legal environment.
 Proficiency in MS Office Suite is required and knowledge of the following software applications or similar preferable NetDocs, Visual Files, Adobe Pro PDF editor.
 Strong understanding of legal terminology and document formatting.
 Excellent written and verbal communication skills.
 High attention to detail and ability to manage multiple tasks simultaneously.
 Ability to work independently and manage time effectively.

Rewards and BenefitsWe believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well-being, we offer a comprehensive benefits package, including but not limited to:

 25 days holiday, plus bank holidays(pro-rata for part time roles)
 Salary sacrifice schemes, retail vouchers – including our TechScheme which can be used on a range of gadgets such as Smart TV’s, laptops and computers or household appliances.
 Life Assurance
 Private Medical Insurance
 Dental Insurance
 Health Assessments
 Cycle-to-work scheme
 Discounted gym memberships
 Referral Scheme

You will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects!
Equality and DiversityThe Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a “protected characteristic” in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency.
If you have a disability and would prefer to apply in a different format or would like to make a reasonable adjustment to enable you to make an interview please contact us at careersatWL@williamslea.com(we do not accept applications to this email address).
Job Type: Full-time
Pay: £25,000.00 per year
Benefits:

 Company pension
 Cycle to work scheme
 Life insurance
 Private dental insurance
 Private medical insurance
 Referral programme

Work Location: Remote

Document Production Specialist/ Legal Secretary - Williams Lea

United Kingdom

Document Production Specialist/ Legal Secretary

You should have strong organizational skills, attention to detail, proficiency in legal terminology, and experience in administrative support within a legal environment.

You will manage legal documents, maintain files, assist in case preparation, handle correspondence, and ensure compliance with legal standards and procedures.

Leeds

<div>
 <div>
  Legal Administrator
 </div>
 <div></div>
 <div>
   Salary: £11,856.78(£23,400 FTE) per annum, plus company benefits
 </div>
 <div>
   Location: Leeds, LS10 1AB
 </div>
 <div>
   Contract: Full Time, Permanent
 </div>
 <div>
   Shifts: 19 hours per week, this will most likely be over 3 days but we are flexible and this can be discussed at interview
 </div>
 <div>
   Work model: Hybrid, this will also be discussed in more detail at interview
 </div>
 <div></div>
 <div>
   Williams Lea seeks a Legal Administrator to join our team!
 </div>
 <div></div>
 <div>
   Williams Lea is the leading global provider of skilled, technology-enabled, business-critical support services, with long-term trusted relationships with blue-chip clients across investment banks, law firms and professional services firms. Williams Lea employees, nearly 7000 people worldwide, who provide efficient business services at client sites in often complex and highly regulated environments, from centralised Williams Lea onshore facilities, and through best cost company offshore locations.
 </div>
 <div></div>
 <div>
   Purpose of role
 </div>
 <div>
   The Legal Administrator’s principal role is to provide the client with the administrative support they need to provide seamless legal services to their customers and help them maximise the amount of time they can spend on fee-earning tasks.
 </div>
 <div></div>
 <div>
   The Legal Administrator will be responsible for completing defined legal administrative tasks, working within the client systems from the ISC while adhering to all client processes, protocols and policies.
 </div>
 <div></div>
 <div>
   Key responsibilities
 </div>
 <ul>
  <li> Attending on receipt of instructions from Fee Earners and carrying out said instructions in accordance with the standard operating procedures</li>
  <li> Carrying out electronic checks and client due diligence in accordance with the Anti-Money Laundering regulations</li>
  <li> Sending out standard emails</li>
  <li> Updating data on CRM system</li>
  <li> Call handling as needed</li>
  <li> Providing a defined administrative service, including file opening and closing, following standard operating procedures</li>
  <li> Ensuring all work is completed to the highest standard</li>
  <li> Raising queries and concerns with designated individuals, as required</li>
  <li> Recording tasks and other management information, as required</li>
  <li> Completing reporting tasks, as required</li>
  <li> Producing and maintaining Excel spreadsheets, where required</li>
  <li> Liaising with fee earners, PAs, secretaries and other business support departments as required</li>
  <li> Contacting customers of client firms to gain personal and/or matter related information</li>
  <li> Taking an active role in the care of clients and being wholly familiar with all processes</li>
 </ul>
 <div></div>
 <div>
   Personal attributes
 </div>
 <div>
   A legal administrator values quality and delivery of work above all else and has the responsibility to ensure that their skill set is up to date and they are familiar with the company and client’s departments, key personnel, internal systems and procedures. This will ensure that they are able to carry out their role effectively and, where appropriate, discuss any training requirements with their line manager.
 </div>
 <ul>
  <li> Advanced knowledge of Microsoft Word, Outlook, Excel, PowerPoint, research tools and other systems implemented by the firm.</li>
  <li> Excellent telephone manner and competent knowledge of telephone systems</li>
  <li> Excellent communication, organisation and team skills</li>
  <li> Excellent attention to detail</li>
  <li> Flexible and dependable, able to take the initiative</li>
  <li> Able to remain clam under pressure and work to tight deadlines and defined SOPs</li>
  <li> Conscientious, approachable and enthusiastic</li>
  <li> Able to quickly build confident, respect and trust with others</li>
  <li> Have a positive approach to daily tasks and have a solution focused working method</li>
 </ul>
 <div></div>
 <div>
   Rewards and Benefits:
 </div>
 <div>
   We believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well-being, we offer a comprehensive benefits package, including but not limited to:
 </div>
 <ul>
  <li> 25 days holiday, plus bank holidays</li>
  <li> Salary sacrifice schemes, retail vouchers – including our TechScheme which can be used on a range of gadgets such as Smart TV’s, laptops and computers or household appliances.</li>
  <li> Life Assurance</li>
  <li> Private Medical Insurance</li>
  <li> Dental Insurance</li>
  <li> Health Assessments</li>
  <li> Cycle-to-work scheme</li>
  <li> Discounted gym memberships</li>
  <li> Referral Scheme</li>
 </ul>
 <div></div>
 <div>
   You will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects!
 </div>
 <div></div>
 <div>
   Equality and Diversity
 </div>
 <div>
   The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a “protected characteristic” in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency.
 </div>
 <div></div>
 <div>
   If you have a disability and would prefer to apply in a different format or would like to make a reasonable adjustment to enable you to make an interview please contact us at careersatWL@williamslea.com.
 </div>
</div>


 
  Legal Administrator
 
 
 
   Salary: £11,856.78(£23,400 FTE) per annum, plus company benefits
 
 
   Location: Leeds, LS10 1AB
 
 
   Contract: Full Time, Permanent
 
 
   Shifts: 19 hours per week, this will most likely be over 3 days but we are flexible and this can be discussed at interview
 
 
   Work model: Hybrid, this will also be discussed in more detail at interview
 
 
 
   Williams Lea seeks a Legal Administrator to join our team!
 
 
 
   Williams Lea is the leading global provider of skilled, technology-enabled, business-critical support services, with long-term trusted relationships with blue-chip clients across investment banks, law firms and professional services firms. Williams Lea employees, nearly 7000 people worldwide, who provide efficient business services at client sites in often complex and highly regulated environments, from centralised Williams Lea onshore facilities, and through best cost company offshore locations.
 
 
 
   Purpose of role
 
 
   The Legal Administrator’s principal role is to provide the client with the administrative support they need to provide seamless legal services to their customers and help them maximise the amount of time they can spend on fee-earning tasks.
 
 
 
   The Legal Administrator will be responsible for completing defined legal administrative tasks, working within the client systems from the ISC while adhering to all client processes, protocols and policies.
 
 
 
   Key responsibilities
 
 
   Attending on receipt of instructions from Fee Earners and carrying out said instructions in accordance with the standard operating procedures
   Carrying out electronic checks and client due diligence in accordance with the Anti-Money Laundering regulations
   Sending out standard emails
   Updating data on CRM system
   Call handling as needed
   Providing a defined administrative service, including file opening and closing, following standard operating procedures
   Ensuring all work is completed to the highest standard
   Raising queries and concerns with designated individuals, as required
   Recording tasks and other management information, as required
   Completing reporting tasks, as required
   Producing and maintaining Excel spreadsheets, where required
   Liaising with fee earners, PAs, secretaries and other business support departments as required
   Contacting customers of client firms to gain personal and/or matter related information
   Taking an active role in the care of clients and being wholly familiar with all processes
 
 
 
   Personal attributes
 
 
   A legal administrator values quality and delivery of work above all else and has the responsibility to ensure that their skill set is up to date and they are familiar with the company and client’s departments, key personnel, internal systems and procedures. This will ensure that they are able to carry out their role effectively and, where appropriate, discuss any training requirements with their line manager.
 
 
   Advanced knowledge of Microsoft Word, Outlook, Excel, PowerPoint, research tools and other systems implemented by the firm.
   Excellent telephone manner and competent knowledge of telephone systems
   Excellent communication, organisation and team skills
   Excellent attention to detail
   Flexible and dependable, able to take the initiative
   Able to remain clam under pressure and work to tight deadlines and defined SOPs
   Conscientious, approachable and enthusiastic
   Able to quickly build confident, respect and trust with others
   Have a positive approach to daily tasks and have a solution focused working method
 
 
 
   Rewards and Benefits:
 
 
   We believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well-being, we offer a comprehensive benefits package, including but not limited to:
 
 
   25 days holiday, plus bank holidays
   Salary sacrifice schemes, retail vouchers – including our TechScheme which can be used on a range of gadgets such as Smart TV’s, laptops and computers or household appliances.
   Life Assurance
   Private Medical Insurance
   Dental Insurance
   Health Assessments
   Cycle-to-work scheme
   Discounted gym memberships
   Referral Scheme
 
 
 
   You will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects!
 
 
 
   Equality and Diversity
 
 
   The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a “protected characteristic” in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency.
 
 
 
   If you have a disability and would prefer to apply in a different format or would like to make a reasonable adjustment to enable you to make an interview please contact us at careersatWL@williamslea.com.
 


Williams Lea

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