Winning Consulting is a global management consulting firm that specialises in business transformation, strategy, and operational improvement. They help companies navigate complex challenges by offering expert guidance in areas such as digital transformation, organisational efficiency, and process optimisation. Winning Consulting's ultimate mission is to deliver sustainable growth and performance improvements to its clients through tailored strategies and innovative solutions. Their purpose is to empower organisations to reach their full potential, ensuring long-term success in an increasingly competitive business environment.

Consulting

Winning

You need 4+ years as an Agile Product Analyst, experience in digital transformation, knowledge of renewables, IT/OT expertise, Agile tools (Jira, Confluence), and strong problem-solving skills. Fluent in English.

You will drive product vision, craft user stories, lead agile processes, analyze user issues, create reports, enhance user experience, develop training materials, and communicate insights effectively.

Business, Operations & Strategy

Madrid

<div>
 At Winning Consulting, we are currently looking for a Product Analyst to join in our team in a project in one of our clients in the energy Industry in Madrid office (Hybrid model). As a Product Analyst, you will be a deployer of high-impact solutions and standard processes, with one of your main responsibilities being the creation and upkeep of digital tools designed to enhance and optimize technical and high-value daily operations.
 <ul>
 <li> Drive Product Vision: Collaborate with the Product Owner to prepare the product backlog and support strategic decision-making.</li>
 <li> Innovate and Implement: Participate in discovery sessions, testing, and implementing new ideas and projects that drive our business forward.</li>
 <li> Craft Engaging User Stories: Develop, write, and test detailed user stories that guide our product development.</li>
 <li> Lead Agile Processes: Actively participate in agile ceremonies such as sprint planning, backlog grooming, daily stand-ups, and sprint reviews, helping keep the team aligned and on track.</li>
 <li> Coordinate and Collaborate: Work closely with the product team to deliver enhancements and meet project goals.</li>
 <li> Shape the Future: Create and maintain a clear and inspiring product roadmap.</li>
 <li> Resolve Issues: Analyze and classify user-reported issues, suggesting effective mitigation and contingency measures to keep things running smoothly.</li>
 <li> Report Insights: Create comprehensive reports on user issues to inform and drive improvements.</li>
 <li> Enhance User Experience: Identify areas for improvement and prepare user stories that elevate the overall user experience.</li>
 <li> Educate and Empower: Create engaging training videos, documentation, and materials to support our users and internal teams.</li>
 <li> Communicate Effectively: Develop impactful presentations tailored to user or back-office needs.</li>
 </ul>
 Skills
 <ul>
 <li>4+ years of experience as an Agile Product Analyst, driving success in dynamic and fast-paced environments.</li>
 <li>Proven track record in managing large-scale digital transformation and automation projects that deliver impactful results.</li>
 <li>Knowledge of the energy sector or related industries is a big plus—especially in renewables, engineering, and construction.</li>
 <li>Strong understanding of IT/OT requirements for implementing innovative solutions, including expertise with web platforms, low-code technologies like OutSystems and Appian, and cloud-based products.</li>
 <li>Proficient with Agile methodologies and tools such as Jira and Confluence to keep teams aligned and projects on track.</li>
 <li>Sharp problem-solving skills with a knack for tackling complex challenges and turning them into opportunities.</li>
 <li>Fluent in English (C1 level) with strong communication skills to effectively collaborate with global teams.</li>
 </ul>
 ¿Quieres saber más sobre Winning?
 Somos una empresa de consultoría que ofrece servicios de consultoría, formación, dotación de personal e investigación. Apoyamos a nuestros clientes en la búsqueda de soluciones innovadoras y sostenibles, desde la aplicación del conocimiento científico en la resolución de complejos problemas de gestión hasta la transformación digital y tecnológica dentro de las organizaciones.
 Si quieres saber más sobre nosotros, consulta nuestra web https://www.winning-consulting.com/.
 
 
 zA7a5mEEZA
</div>


 At Winning Consulting, we are currently looking for a Product Analyst to join in our team in a project in one of our clients in the energy Industry in Madrid office (Hybrid model).  As a Product Analyst, you will be a deployer of high-impact solutions and standard processes, with one of your main responsibilities being the creation and upkeep of digital tools designed to enhance and optimize technical and high-value daily operations.
 
   Drive Product Vision: Collaborate with the Product Owner to prepare the product backlog and support strategic decision-making.
   Innovate and Implement: Participate in discovery sessions, testing, and implementing new ideas and projects that drive our business forward.
   Craft Engaging User Stories: Develop, write, and test detailed user stories that guide our product development.
   Lead Agile Processes: Actively participate in agile ceremonies such as sprint planning, backlog grooming, daily stand-ups, and sprint reviews, helping keep the team aligned and on track.
   Coordinate and Collaborate: Work closely with the product team to deliver enhancements and meet project goals.
   Shape the Future: Create and maintain a clear and inspiring product roadmap.
   Resolve Issues: Analyze and classify user-reported issues, suggesting effective mitigation and contingency measures to keep things running smoothly.
   Report Insights: Create comprehensive reports on user issues to inform and drive improvements.
   Enhance User Experience: Identify areas for improvement and prepare user stories that elevate the overall user experience.
   Educate and Empower: Create engaging training videos, documentation, and materials to support our users and internal teams.
   Communicate Effectively: Develop impactful presentations tailored to user or back-office needs.
 
  Skills
 
  4+ years of experience as an Agile Product Analyst, driving success in dynamic and fast-paced environments.
  Proven track record in managing large-scale digital transformation and automation projects that deliver impactful results.
  Knowledge of the energy sector or related industries is a big plus—especially in renewables, engineering, and construction.
  Strong understanding of IT/OT requirements for implementing innovative solutions, including expertise with web platforms, low-code technologies like OutSystems and Appian, and cloud-based products.
  Proficient with Agile methodologies and tools such as Jira and Confluence to keep teams aligned and projects on track.
  Sharp problem-solving skills with a knack for tackling complex challenges and turning them into opportunities.
  Fluent in English (C1 level) with strong communication skills to effectively collaborate with global teams.
 
  ¿Quieres saber más sobre Winning?
 Somos una empresa de consultoría que ofrece servicios de consultoría, formación, dotación de personal e investigación. Apoyamos a nuestros clientes en la búsqueda de soluciones innovadoras y sostenibles, desde la aplicación del conocimiento científico en la resolución de complejos problemas de gestión hasta la transformación digital y tecnológica dentro de las organizaciones.
 Si quieres saber más sobre nosotros, consulta nuestra web https://www.winning-consulting.com/.
 
 
 zA7a5mEEZA


Product Analyst - Renewable Energy - Winning

Product Analyst - Renewable Energy

You need 4+ years in customer service, 2+ years in leadership, startup experience, strong coaching skills, data-driven mindset, problem-solving abilities, and excellent communication skills.

You will drive engagement KPIs, lead and develop your team, coordinate with Product, Marketing, and Sales, manage Customer NPS, and support clients to enhance their experience.

Customer Relations

People, HR & Administration

<div>
 The Global Lead Customer Experience will manage a team of 5 experts in Customer Experience and Engagement. The main tasks will include:
 <ul>
 <li>Create engagement actions and take ownership of the main engagement KPIs (churn, upsell, downsell) across 3 markets.</li>
 <li>Build, lead, develop, and train a team of top performers, ensuring the professional development of each team member.</li>
 <li>Manage and ensure smooth coordination and communication with other teams: Product, Marketing, and Sales.</li>
 <li>Take ownership of the Customer NPS and define actions to be taken based on the results, ensuring the best experience and the highest level of service for our clients, improving our NPS post-contact.</li>
 <li>Support and assist our clients (in alignment with the Support Lead).</li>
 </ul>
 What We Look For
 <ul>
 <li>4+ years of experience in customer care/customer service, with at least 2+ years in a leadership position, e.g. as Lead of a Customer Service team.</li>
 <li>Previous experience in a startup is preferred.</li>
 <li>Proven track record of successfully managing, coaching, and developing a team.</li>
 <li>Data-driven with experience in customer service software (e.g., Intercom) and CRM tools (e.g., Hubspot).</li>
 <li>Structured mindset with attention to detail, always eager to optimize processes and your team's efficiency.</li>
 <li>Service and customer-obsessed mindset.</li>
 <li>Ability to thrive in a fast-paced and evolving environment.</li>
 <li>Strong analytical and problem-solving ability with a data-driven mindset.</li>
 <li>Strong stakeholder management skills and ability to perform under pressure.</li>
 <li>Excellent verbal and written communication skills in English.</li>
 </ul>
 What We Offer
 <ul>
 <li>Work on a disruptive project helping entrepreneurs and small businesses focus on what they love.</li>
 <li>Opportunities for growth and professional development, and you will learn from all areas.</li>
 <li>Being part of a startup that is growing internationally, where you can influence various teams and help shape the strategy of tomorrow.</li>
 </ul>
 
 
 B8pIlzsgUa
</div>


 The Global Lead Customer Experience will manage a team of 5 experts in Customer Experience and Engagement. The main tasks will include:
 
  Create engagement actions and take ownership of the main engagement KPIs (churn, upsell, downsell) across 3 markets.
  Build, lead, develop, and train a team of top performers, ensuring the professional development of each team member.
  Manage and ensure smooth coordination and communication with other teams: Product, Marketing, and Sales.
  Take ownership of the Customer NPS and define actions to be taken based on the results, ensuring the best experience and the highest level of service for our clients, improving our NPS post-contact.
  Support and assist our clients (in alignment with the Support Lead).
 
  What We Look For
 
  4+ years of experience in customer care/customer service, with at least 2+ years in a leadership position, e.g. as Lead of a Customer Service team.
  Previous experience in a startup is preferred.
  Proven track record of successfully managing, coaching, and developing a team.
  Data-driven with experience in customer service software (e.g., Intercom) and CRM tools (e.g., Hubspot).
  Structured mindset with attention to detail, always eager to optimize processes and your team's efficiency.
  Service and customer-obsessed mindset.
  Ability to thrive in a fast-paced and evolving environment.
  Strong analytical and problem-solving ability with a data-driven mindset.
  Strong stakeholder management skills and ability to perform under pressure.
  Excellent verbal and written communication skills in English.
 
  What We Offer
 
  Work on a disruptive project helping entrepreneurs and small businesses focus on what they love.
  Opportunities for growth and professional development, and you will learn from all areas.
  Being part of a startup that is growing internationally, where you can influence various teams and help shape the strategy of tomorrow.
 
 
 
 B8pIlzsgUa


Team Lead Customer Success Startup SaaS - Winning

Team Lead Customer Success Startup SaaS

You should have knowledge of Microsoft 365, video content creation, bilingual writing skills, presentation abilities, user support experience, IT project management, training skills, and community engagement.

You will support non-IT users during digital service deployment, assist in IT project management, conduct training, and engage a user community in a hybrid work environment.

IT & Cybersecurity

<div>
 At WINNING CONSULTING we are looking for a Smart Working PT (Support Team) profile to join our teams in a project for an important client in the Insurance Sector - (Hybrid)
 REQUIREMENTS:
 <ul>
 <li>Knowledge of the collaborative tools of the Microsoft 365 suite</li>
 <li> Production of educational resources using the Office suite</li>
 <li>Knowledge of video content creation (video, audio...)</li>
 <li> Ability to write in French/English</li>
 <li>Ability to make presentations, co-facilitate workshops in English</li>
 </ul> Nice to have - (at least one of those): 
 <ul>
 <li> Support for (non-IT) users during the deployment of a digital service or solution</li>
 <li> IT project management assistance</li>
 <li> Trainings</li>
 <li> Animation of a user community</li>
 </ul>
 WHO WE ARE? Winning Consulting is a consultancy company that offers consultancy, training, recruitment and research services. We support our clients in the search for innovative solutions, from the application of scientific knowledge to solve complex management problems to the digital and technological transformation of organizations. If you want to know more about us, visit our website: https://www.winning-consulting.com/ All applications are treated confidentially under the GDPR. By subscribing your application, you agree to the processing of your information in the context of recruitment and to it's inclusion in our candidate database. If you do not agree to the processing of this data, we ask you not to apply for this job.
 
 pCyOtykTuo
</div>


 At WINNING CONSULTING we are looking for a Smart Working PT (Support Team) profile to join our teams in a project for an important client in the Insurance Sector - (Hybrid)
  REQUIREMENTS:
 
  Knowledge of the collaborative tools of the Microsoft 365 suite
   Production of educational resources using the Office suite
  Knowledge of video content creation (video, audio...)
   Ability to write in French/English
  Ability to make presentations, co-facilitate workshops in English
   Nice to have - (at least one of those):
 
   Support for (non-IT) users during the deployment of a digital service or solution
   IT project management assistance
   Trainings
   Animation of a user community
 
  WHO WE ARE?  Winning Consulting is a consultancy company that offers consultancy, training, recruitment and research services. We support our clients in the search for innovative solutions, from the application of scientific knowledge to solve complex management problems to the digital and technological transformation of organizations.  If you want to know more about us, visit our website: https://www.winning-consulting.com/  All applications are treated confidentially under the GDPR. By subscribing your application, you agree to the processing of your information in the context of recruitment and to it's inclusion in our candidate database. If you do not agree to the processing of this data, we ask you not to apply for this job.
 
 pCyOtykTuo


Smart Working PT (Support Team) - Winning

Smart Working PT (Support Team)

You must handle FP&A tasks, analyze P&L, reconcile reports, develop cash flow analyses, create dashboards, ensure timely reporting, communicate with stakeholders, and adhere to compliance standards.

You will perform FP&A tasks, analyze financial performance, reconcile reports, create dashboards, ensure timely reporting, support planning, and communicate with stakeholders while maintaining compliance.

Accounting & Tax

Banking & Finance

<div>
 The associate is responsible for working closely with the onshore stakeholders primarily in the Budgeting process/activities, Forecasting, P&amp;L Review, Revenue &amp; Expense Analysis. The deliverables should be met within the agreed deadlines with the onshore team. The associate should be ready to work on any other jobs/tasks assigned to them. Primary responsibilities include the following:
 <ul>
 <li>Perform daily deliverables for FP&amp;A functions.</li>
 <li>Reviewing monthly performance vs budget and highlighting issues to management</li>
 <li>Demonstrate the ability to reconcile financials and resolve discrepancies.</li>
 <li>Demonstrate an understanding of a Profit &amp; Loss Statement.</li>
 <li>Perform control checking between management finance systems and financial reports.</li>
 <li>Develop cash flow analysis to explain monthly/quarterly FCF drivers</li>
 <li>Create AP/AR Dashboard &amp; executive level dashboard with cash flow outputs.</li>
 <li>Ensure monthly management reporting to onshore is completed within preset deadlines.</li>
 <li>Work closely with Finance Business Partners in analyzing business performance.</li>
 <li>Understand the Planning process and assist with establishing yearly Plans.</li>
 <li>Perform reconciliation processes between various management reports.</li>
 <li>Provide analysis and response to questions raised by Onshore.</li>
 <li>Demonstrate a willingness to participate in supporting ad hoc reporting requirements.</li>
 <li>Document and keep procedures for all reporting activities and tasks up to date.</li>
 <li>Support the team tools/databases as well as reporting templates/models and macros.</li>
 <li>Ensure a smooth transition of new tasks from onshore stakeholders by proactively addressing requirements and providing solutions.</li>
 <li>Ability to reconcile and analyze Salary and Benefits reports.</li>
 <li>Preparation of PowerPoint presentation Decks for MI.</li>
 <li>Independently Communicating with all stakeholders and dealing with their queries.</li>
 <li>Meeting agreed service standards and adherence to internal procedures so as to provide a consistent and proactive service to the highest standards.</li>
 <li>Any other additional responsibility to commensurate with process requirements.</li>
 </ul> Key activities in the job include:
 <ul>
 <li>Independently working with the onshore stakeholders.</li>
 <li>Adhering to any compliance and governance requirements of the organization</li>
 </ul>
 
 FSpirqWiH2
</div>


 The associate is responsible for working closely with the onshore stakeholders primarily in the Budgeting process/activities, Forecasting, P&L Review, Revenue & Expense Analysis. The deliverables should be met within the agreed deadlines with the onshore team. The associate should be ready to work on any other jobs/tasks assigned to them.  Primary responsibilities include the following:
 
  Perform daily deliverables for FP&A functions.
  Reviewing monthly performance vs budget and highlighting issues to management
  Demonstrate the ability to reconcile financials and resolve discrepancies.
  Demonstrate an understanding of a Profit & Loss Statement.
  Perform control checking between management finance systems and financial reports.
  Develop cash flow analysis to explain monthly/quarterly FCF drivers
  Create AP/AR Dashboard & executive level dashboard with cash flow outputs.
  Ensure monthly management reporting to onshore is completed within preset deadlines.
  Work closely with Finance Business Partners in analyzing business performance.
  Understand the Planning process and assist with establishing yearly Plans.
  Perform reconciliation processes between various management reports.
  Provide analysis and response to questions raised by Onshore.
  Demonstrate a willingness to participate in supporting ad hoc reporting requirements.
  Document and keep procedures for all reporting activities and tasks up to date.
  Support the team tools/databases as well as reporting templates/models and macros.
  Ensure a smooth transition of new tasks from onshore stakeholders by proactively addressing requirements and providing solutions.
  Ability to reconcile and analyze Salary and Benefits reports.
  Preparation of PowerPoint presentation Decks for MI.
  Independently Communicating with all stakeholders and dealing with their queries.
  Meeting agreed service standards and adherence to internal procedures so as to provide a consistent and proactive service to the highest standards.
  Any other additional responsibility to commensurate with process requirements.
  Key activities in the job include:
 
  Independently working with the onshore stakeholders.
  Adhering to any compliance and governance requirements of the organization
 
 
 FSpirqWiH2


Winning

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