To be FOCUSED as expert retailers, with a customer-centric approach on travellers, while creating synergies through integrated systems.

To be GLOBAL, with respect to countries, locations and networks and to generate global value through our local know-how and local market management.

To DELIVER solid financial performance for our shareholders through operational excellence, by leveraging our robust operating model on our capabilities to consistently innovate.

To be SOLID in line with our Swiss heritage, which stands for stability, solvency, quality and the attention to detail.

World Duty Free operates retail stores in airports, offering travellers a wide range of duty-free products, including cosmetics, fragrances, alcohol, tobacco, confectionery, and luxury goods. Their mission is to enhance the travel experience by providing high-quality products at competitive prices in convenient locations. They aim to deliver exceptional customer service and create a pleasant shopping environment for travellers. Through their extensive product selection and commitment to excellence, World Duty Free seeks to make travelling more enjoyable and accessible.

Retail & Consumer Goods

World Duty Free - WDF

You should be a team player, adaptable to fast-paced settings, possess strong communication skills, and show self-motivation, enthusiasm, and professionalism.

You will provide exceptional service, maximize sales through product knowledge, maintain a positive attitude, and collaborate with the team to meet store operational standards.

Customer Relations

Sales & Business Development

<div>
 <p>Customer Service Advisors have a very exciting role to play in our stores, building rapport with our customers, providing them with an enjoyable journey, sharing your knowledge, passion and enthusiasm for our luxurious products.</p>
 <p></p>
 <p><b><br> Your responsibilities will be to:</b></p><br>
 <p></p>
 <ul>
  <li>Deliver an individualised world class service experience for every customer</li>
  <li>Maximise sales opportunities using world class service skills and knowledge of products and promotions</li>
  <li>Demonstrate positive personal behaviours and a can-do attitude</li>
  <li>Work independently or as part of a team to achieve operational standards across the store</li>
 </ul>
 <p></p>
 <p><b><br> What do you need, to be a Customer Service Assistant at World Duty Free?</b></p><br>
 <p></p>
 <ul>
  <li>Passion about working in a team</li>
  <li>Flexibility to adapt to the fast-paced environment</li>
  <li>Good communication skills</li>
  <li>Self-motivation, enthusiasm, and professionalism</li>
 </ul>
 <p></p>
 <p><br> World Duty Free will provide <b>a full induction and comprehensive training</b>, to ensure the best start for you and your new role. You will work alongside some fantastic, experienced colleagues who will support your <b>learning </b>and encourage your <b>growth </b>and career <b>development</b>.</p>
 <p></p>
 <p><b><br> In addition, as a Customer Service Representative your benefits will include:</b></p><br>
 <p></p>
 <ul>
  <li>Company bonus scheme</li>
  <li>Employee Assistance programme – Confidential advice service to support our teams on a range of issues including, personal &amp; financial – your wellbeing is important to us!</li>
  <li>Discounts on products for our staff, family, and friends</li>
  <li>Travel discounts</li>
  <li>Free parking</li>
 </ul>
 <p></p>
 <p><br> We know, to be a great employer, we rely on thousands of colleagues being dedicated to coming to work every day with a smile and giving our customers exceptional service. For us to be a great employer, our aim is for you to be a part of our people promise, to be treated with respect, be engaged in your job, to <b>grow your skills and receive fair recognition and reward</b>. You can find out more about our benefits and values at www.worlddutyfreejobs.com/about_wdf/</p>
 <p></p>
 <p><b><br> The application process:</b></p>
 <p></p>
 <p><br> After you have applied, we will review your CV. If you are selected, we will contact you to arrange a telephone interview, however if you are unsuccessful, we will always email you to let you know. To ensure you don’t miss out on the opportunity, please make sure all contact details on your CV or application are correct and up to date. We look forward to speaking with you soon!</p>
 <p></p>
 <p><i><br> At World Duty Free we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your previous experience doesn’t align perfectly with every element in the advert, we encourage you to apply anyway. You may be just the right candidate for this or for other roles.</i></p>
 <p></p>
 <p><i><br> We are proud to be a Disability Confident employer, so if you have a disability, we can support you with adjustments that need to be made.</i></p>
</div>
<p></p>


 Customer Service Advisors have a very exciting role to play in our stores, building rapport with our customers, providing them with an enjoyable journey, sharing your knowledge, passion and enthusiasm for our luxurious products.
 
  Your responsibilities will be to:
 
 
  Deliver an individualised world class service experience for every customer
  Maximise sales opportunities using world class service skills and knowledge of products and promotions
  Demonstrate positive personal behaviours and a can-do attitude
  Work independently or as part of a team to achieve operational standards across the store
 
 
  What do you need, to be a Customer Service Assistant at World Duty Free?
 
 
  Passion about working in a team
  Flexibility to adapt to the fast-paced environment
  Good communication skills
  Self-motivation, enthusiasm, and professionalism
 
 
  World Duty Free will provide a full induction and comprehensive training, to ensure the best start for you and your new role. You will work alongside some fantastic, experienced colleagues who will support your learning and encourage your growth and career development.
 
  In addition, as a Customer Service Representative your benefits will include:
 
 
  Company bonus scheme
  Employee Assistance programme – Confidential advice service to support our teams on a range of issues including, personal & financial – your wellbeing is important to us!
  Discounts on products for our staff, family, and friends
  Travel discounts
  Free parking
 
 
  We know, to be a great employer, we rely on thousands of colleagues being dedicated to coming to work every day with a smile and giving our customers exceptional service. For us to be a great employer, our aim is for you to be a part of our people promise, to be treated with respect, be engaged in your job, to grow your skills and receive fair recognition and reward. You can find out more about our benefits and values at www.worlddutyfreejobs.com/about_wdf/
 
  The application process:
 
  After you have applied, we will review your CV. If you are selected, we will contact you to arrange a telephone interview, however if you are unsuccessful, we will always email you to let you know. To ensure you don’t miss out on the opportunity, please make sure all contact details on your CV or application are correct and up to date. We look forward to speaking with you soon!
 
  At World Duty Free we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your previous experience doesn’t align perfectly with every element in the advert, we encourage you to apply anyway. You may be just the right candidate for this or for other roles.
 
  We are proud to be a Disability Confident employer, so if you have a disability, we can support you with adjustments that need to be made.



Customer Service Assistant - World Duty Free - WDF

World Duty Free Group

Customer Service Assistant

You should be a team player, adaptable to a fast-paced setting, possess strong communication skills, and show self-motivation, enthusiasm, and professionalism.

You will provide exceptional customer service, maximize sales through product knowledge, maintain a positive attitude, and work independently or collaboratively to meet store standards.

Edinburgh

<div>
 <div>
  <b>Customer Service Assistant - Customer Service Advisor</b>
 </div>
 <div></div>
 <div>
  <b><br> Contract </b>– 35 hours per week, Full Time, Permanent
 </div>
 <div>
  <b> Shift Pattern </b>– 3 days on 3 days off or 4 set days a week, between 3:45am – 9pm
 </div>
 <div>
  <b> Salary</b> – Competitive hourly rate
 </div>
 <div>
  <b> Benefits you'll enjoy</b> - Fantastic benefits inc free parking, bonus scheme, wellbeing support (EAP), staff discount, travel discount, life assurance, pension, cash back health plan (dental, optical, medical, health and fitness discounts)
 </div>
 <div></div>
 <div>
  <b><br> Your Responsibilities:</b>
 </div>
 <ul>
  <li>Deliver an individualised world class service experience for every customer</li>
  <li>Maximise sales opportunities using world class service skills and knowledge of products and promotions</li>
  <li>Demonstrate positive personal behaviours and a can-do attitude</li>
  <li>Work independently or as part of a team to achieve operational standards across the store</li>
 </ul>
 <div></div>
 <div>
  <b><br> What You Need:</b>
 </div>
 <ul>
  <li>Passion about working in a team</li>
  <li>Flexibility to adapt to the fast-paced environment</li>
  <li>Good communication skills</li>
  <li>Self-motivation, enthusiasm, and professionalism</li>
 </ul>
 <div></div>
 <div>
  <b><br> Why Choose World Duty Free:</b>
 </div>
 <div>
  At World Duty Free, we believe in nurturing our talent. You will receive comprehensive training and support to thrive in your new role. As a Customer Service Assistant, you'll have the opportunity to lead by example and make a lasting impact on our team and customers.
 </div>
 <div>
  Ready to lead the way and take on this exciting opportunity? Apply now and become a valued member of the World Duty Free team!
 </div>
 <div></div>
 <div>
  <br> We know, to be a great employer, we rely on thousands of colleagues being dedicated to coming to work every day with a smile and giving our customers exceptional service. For us to be a great employer, our aim is for you to be a part of our people promise, to be treated with respect, be engaged in your job, to grow your skills and receive fair recognition and reward. You can find out more about our benefits and values at worlddutyfreejobs.com/about_wdf/
 </div>
 <div>
  The application process:
 </div>
 <div></div>
 <div>
  <br> After you have applied, we will review your CV. If you are selected, we will contact you to arrange a telephone interview, however if you are unsuccessful, we will always email you to let you know. To ensure you don’t miss out on the opportunity, please make sure all contact details on your CV or application are correct and up to date. We look forward to speaking with you soon!
 </div>
 <div></div>
 <div>
  <i><br> At World Duty Free we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your previous experience doesn’t align perfectly with every element in the advert, we encourage you to apply anyway. You may be just the right candidate for this or for other roles.</i>
 </div>
 <div></div>
 <div>
  <i><br> We are proud to be a Disability Confident employer, so if you have a disability, we can support you with adjustments that need to be made.</i>
 </div>
</div>
<div></div>


 
  Customer Service Assistant - Customer Service Advisor
 
 
 
   Contract – 35 hours per week, Full Time, Permanent
 
 
   Shift Pattern – 3 days on 3 days off or 4 set days a week, between 3:45am – 9pm
 
 
   Salary – Competitive hourly rate
 
 
   Benefits you'll enjoy - Fantastic benefits inc free parking, bonus scheme, wellbeing support (EAP), staff discount, travel discount, life assurance, pension, cash back health plan (dental, optical, medical, health and fitness discounts)
 
 
 
   Your Responsibilities:
 
 
  Deliver an individualised world class service experience for every customer
  Maximise sales opportunities using world class service skills and knowledge of products and promotions
  Demonstrate positive personal behaviours and a can-do attitude
  Work independently or as part of a team to achieve operational standards across the store
 
 
 
   What You Need:
 
 
  Passion about working in a team
  Flexibility to adapt to the fast-paced environment
  Good communication skills
  Self-motivation, enthusiasm, and professionalism
 
 
 
   Why Choose World Duty Free:
 
 
  At World Duty Free, we believe in nurturing our talent. You will receive comprehensive training and support to thrive in your new role. As a Customer Service Assistant, you'll have the opportunity to lead by example and make a lasting impact on our team and customers.
 
 
  Ready to lead the way and take on this exciting opportunity? Apply now and become a valued member of the World Duty Free team!
 
 
 
   We know, to be a great employer, we rely on thousands of colleagues being dedicated to coming to work every day with a smile and giving our customers exceptional service. For us to be a great employer, our aim is for you to be a part of our people promise, to be treated with respect, be engaged in your job, to grow your skills and receive fair recognition and reward. You can find out more about our benefits and values at worlddutyfreejobs.com/about_wdf/
 
 
  The application process:
 
 
 
   After you have applied, we will review your CV. If you are selected, we will contact you to arrange a telephone interview, however if you are unsuccessful, we will always email you to let you know. To ensure you don’t miss out on the opportunity, please make sure all contact details on your CV or application are correct and up to date. We look forward to speaking with you soon!
 
 
 
   At World Duty Free we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your previous experience doesn’t align perfectly with every element in the advert, we encourage you to apply anyway. You may be just the right candidate for this or for other roles.
 
 
 
   We are proud to be a Disability Confident employer, so if you have a disability, we can support you with adjustments that need to be made.
 



You must be physically fit to lift stock, have experience with high-volume deliveries, attention to detail in stock allocation, team spirit, and good spoken English skills.

You will process deliveries, unpack stock, allocate items, conduct quality checks, report discrepancies, and maintain shop floor merchandising and operational standards.

Logistics

Manchester

<div>
 <p><b>Contract</b>: Permanent</p>
 <p><b> Working pattern</b>: Part Time</p>
 <p></p>
 <p><br> As a Replenishment Assistant you will be receiving and processing high volumes of deliveries, unpacking pallet trucks and allocating stock to both shop floor and allocated stockrooms. Your eye for detail, will ensure all products are quality checked and handled correctly, reporting any discrepancies to the leader in charge.</p>
 <p></p>
 <p><br> You will also be responsible for merchandising the shop floor, maintaining the exceptional operational standards, ensuring all processes run smoothly and immaculately.</p>
 <p></p>
 <p><b><br> What do you need, to be a Replenishment Assistant at World Duty Free?</b></p><br>
 <p></p>
 <ul>
  <li>Be physically able to lift and transport stock</li>
  <li>An understanding of processing and handling high volume deliveries and stock</li>
  <li>Attention to detail and experience of allocating stock in accurate locations</li>
  <li>Passionate about providing exceptional operations standards</li>
  <li>Flexible, adaptable and enjoys working in a team</li>
  <li>Excellent interpersonal skills – a good ability of spoken English</li>
 </ul>
 <p></p>
 <p><br> World Duty Free will provide a<b> full induction and comprehensive training</b>, to ensure the best start for you and your new role. You will work alongside some fantastic, experienced colleagues who will support your <b>learning </b>and encourage your <b>growth </b>and career <b>development</b>.</p>
 <p></p>
 <p><b><br> In addition, as a Replenishment Assistant your benefits will include:</b></p><br>
 <p></p>
 <ul>
  <li>Company bonus scheme</li>
  <li>Employee Assistance programme – Confidential advice service to support our teams on a range of issues including, personal &amp; financial – your wellbeing is important to us!</li>
  <li>Discounts on products for our staff, family, and friends</li>
  <li>Travel discounts</li>
  <li>Free parking</li>
 </ul>
 <p></p>
 <p><br> We know, to be a great employer, we rely on thousands of colleagues being dedicated to coming to work every day with a smile and giving our customers exceptional service. For us to be a great employer, our aim is for you to be a part of our people promise, to be treated with respect, be engaged in your job, to grow your skills and receive fair recognition and reward. You can find out more about our benefits and values at www.worlddutyfreejobs.com/about_wdf/</p>
 <p></p>
 <p><b><br> The application process:<br> </b></p>
 <p></p><br>
 <p>After you have applied, we will review your CV. If you are selected, we will contact you to arrange a telephone interview, however if you are unsuccessful, we will always email you to let you know. To ensure you don’t miss out on the opportunity, please make sure all contact details on your CV or application are correct and up to date. We look forward to speaking with you soon!</p>
 <p></p>
 <p><i><br> At World Duty Free we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your previous experience doesn’t align perfectly with every element in the advert, we encourage you to apply anyway. You may be just the right candidate for this or for other roles.</i></p>
 <p></p>
 <p><i><br> We are proud to be a Disability Confident employer, so if you have a disability, we can support you with adjustments that need to be made.</i></p>
</div>
<p></p>


 Contract: Permanent
  Working pattern: Part Time
 
  As a Replenishment Assistant you will be receiving and processing high volumes of deliveries, unpacking pallet trucks and allocating stock to both shop floor and allocated stockrooms. Your eye for detail, will ensure all products are quality checked and handled correctly, reporting any discrepancies to the leader in charge.
 
  You will also be responsible for merchandising the shop floor, maintaining the exceptional operational standards, ensuring all processes run smoothly and immaculately.
 
  What do you need, to be a Replenishment Assistant at World Duty Free?
 
 
  Be physically able to lift and transport stock
  An understanding of processing and handling high volume deliveries and stock
  Attention to detail and experience of allocating stock in accurate locations
  Passionate about providing exceptional operations standards
  Flexible, adaptable and enjoys working in a team
  Excellent interpersonal skills – a good ability of spoken English
 
 
  World Duty Free will provide a full induction and comprehensive training, to ensure the best start for you and your new role. You will work alongside some fantastic, experienced colleagues who will support your learning and encourage your growth and career development.
 
  In addition, as a Replenishment Assistant your benefits will include:
 
 
  Company bonus scheme
  Employee Assistance programme – Confidential advice service to support our teams on a range of issues including, personal & financial – your wellbeing is important to us!
  Discounts on products for our staff, family, and friends
  Travel discounts
  Free parking
 
 
  We know, to be a great employer, we rely on thousands of colleagues being dedicated to coming to work every day with a smile and giving our customers exceptional service. For us to be a great employer, our aim is for you to be a part of our people promise, to be treated with respect, be engaged in your job, to grow your skills and receive fair recognition and reward. You can find out more about our benefits and values at www.worlddutyfreejobs.com/about_wdf/
 
  The application process: 
 
 After you have applied, we will review your CV. If you are selected, we will contact you to arrange a telephone interview, however if you are unsuccessful, we will always email you to let you know. To ensure you don’t miss out on the opportunity, please make sure all contact details on your CV or application are correct and up to date. We look forward to speaking with you soon!
 
  At World Duty Free we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your previous experience doesn’t align perfectly with every element in the advert, we encourage you to apply anyway. You may be just the right candidate for this or for other roles.
 
  We are proud to be a Disability Confident employer, so if you have a disability, we can support you with adjustments that need to be made.



Replenishment Assistant - World Duty Free - WDF

Replenishment Assistant

You should be a team player with flexibility for a fast-paced environment, possess good communication skills, and demonstrate self-motivation, enthusiasm, and professionalism.

You will provide exceptional customer service, maximize sales, demonstrate positive behaviors, and work both independently and as a team to meet store operational standards.

<div>
 <p><b>Contract</b>: Permanent</p>
 <p><b> Working patte</b><b>rn</b>: Part Time</p>
 <p></p>
 <p><br> Customer Service Advisors have a very exciting role to play in our stores, building rapport with our customers, providing them with an enjoyable journey, sharing your knowledge, passion and enthusiasm for our luxurious products.</p>
 <p></p>
 <p><b><br> Your responsibilities will be to:</b></p><br>
 <p></p>
 <ul>
  <li>Deliver an individualised world class service experience for every customer</li>
  <li>Maximise sales opportunities using world class service skills and knowledge of products and promotions</li>
  <li>Demonstrate positive personal behaviours and a can-do attitude</li>
  <li>Work independently or as part of a team to achieve operational standards across the store</li>
 </ul>
 <p></p>
 <p><b><br> What do you need, to be a Customer Service Assistant at World Duty Free?</b></p><br>
 <p></p>
 <ul>
  <li>Passion about working in a team</li>
  <li>Flexibility to adapt to the fast-paced environment</li>
  <li>Good communication skills</li>
  <li>Self-motivation, enthusiasm, and professionalism</li>
 </ul>
 <p></p>
 <p><br> World Duty Free will provide a full induction and comprehensive training, to ensure the best start for you and your new role. You will work alongside some fantastic, experienced colleagues who will support your learning and encourage your growth and career development.</p>
 <p></p>
 <p><b><br> In addition, as a Customer Service Representative your benefits will include:</b></p><br>
 <p></p>
 <ul>
  <li>Company bonus scheme</li>
  <li>Employee Assistance programme – Confidential advice service to support our teams on a range of issues including, personal &amp; financial – your wellbeing is important to us!</li>
  <li>Discounts on products for our staff, family, and friends</li>
  <li>Travel discounts</li>
  <li>Free parking</li>
 </ul>
 <p></p>
 <p><br> We know, to be a great employer, we rely on thousands of colleagues being dedicated to coming to work every day with a smile and giving our customers exceptional service. For us to be a great employer, our aim is for you to be a part of our people promise, to be treated with respect, be engaged in your job, to grow your skills and receive fair recognition and reward. You can find out more about our benefits and values at www.worlddutyfreejobs.com/about_wdf/</p>
 <p></p>
 <p><b><br> The application process:<br> </b></p>
 <p></p><br>
 <p>After you have applied, we will review your CV. If you are selected, we will contact you to arrange a telephone interview, however if you are unsuccessful, we will always email you to let you know. To ensure you don’t miss out on the opportunity, please make sure all contact details on your CV or application are correct and up to date. We look forward to speaking with you soon!</p>
 <p></p>
 <p><i><br> At World Duty Free we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your previous experience doesn’t align perfectly with every element in the advert, we encourage you to apply anyway. You may be just the right candidate for this or for other roles.</i></p>
 <p></p>
 <p><i><br> We are proud to be a Disability Confident employer, so if you have a disability, we can support you with adjustments that need to be made.</i></p>
</div>
<p></p>


 Contract: Permanent
  Working pattern: Part Time
 
  Customer Service Advisors have a very exciting role to play in our stores, building rapport with our customers, providing them with an enjoyable journey, sharing your knowledge, passion and enthusiasm for our luxurious products.
 
  Your responsibilities will be to:
 
 
  Deliver an individualised world class service experience for every customer
  Maximise sales opportunities using world class service skills and knowledge of products and promotions
  Demonstrate positive personal behaviours and a can-do attitude
  Work independently or as part of a team to achieve operational standards across the store
 
 
  What do you need, to be a Customer Service Assistant at World Duty Free?
 
 
  Passion about working in a team
  Flexibility to adapt to the fast-paced environment
  Good communication skills
  Self-motivation, enthusiasm, and professionalism
 
 
  World Duty Free will provide a full induction and comprehensive training, to ensure the best start for you and your new role. You will work alongside some fantastic, experienced colleagues who will support your learning and encourage your growth and career development.
 
  In addition, as a Customer Service Representative your benefits will include:
 
 
  Company bonus scheme
  Employee Assistance programme – Confidential advice service to support our teams on a range of issues including, personal & financial – your wellbeing is important to us!
  Discounts on products for our staff, family, and friends
  Travel discounts
  Free parking
 
 
  We know, to be a great employer, we rely on thousands of colleagues being dedicated to coming to work every day with a smile and giving our customers exceptional service. For us to be a great employer, our aim is for you to be a part of our people promise, to be treated with respect, be engaged in your job, to grow your skills and receive fair recognition and reward. You can find out more about our benefits and values at www.worlddutyfreejobs.com/about_wdf/
 
  The application process: 
 
 After you have applied, we will review your CV. If you are selected, we will contact you to arrange a telephone interview, however if you are unsuccessful, we will always email you to let you know. To ensure you don’t miss out on the opportunity, please make sure all contact details on your CV or application are correct and up to date. We look forward to speaking with you soon!
 
  At World Duty Free we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your previous experience doesn’t align perfectly with every element in the advert, we encourage you to apply anyway. You may be just the right candidate for this or for other roles.
 
  We are proud to be a Disability Confident employer, so if you have a disability, we can support you with adjustments that need to be made.



You should be a team player, adaptable to fast-paced settings, possess strong communication skills, and demonstrate self-motivation, enthusiasm, and professionalism.

You will provide exceptional service, maximize sales through product knowledge, maintain a positive attitude, and collaborate with your team to meet operational standards.

Hospitality & Retail

Southampton

<div>
 <div>
  <b>Contract </b>– 24.5 per week, Part Time, Permanent
 </div>
 <div>
  <b> Salary</b> – Competitive hourly rate
 </div>
 <div>
  <b> Benefits you'll enjoy</b> - Fantastic benefits inc free parking, bonus scheme, wellbeing support (EAP), staff discount, travel discount, life assurance, pension, cash back health plan (dental, optical, medical, health and fitness discounts)
 </div>
 <div>
  <b><br> Your Responsibilities:</b>
 </div>
 <ul>
  <li>Deliver an individualised world class service experience for every customer</li>
  <li>Maximise sales opportunities using world class service skills and knowledge of products and promotions</li>
  <li>Demonstrate positive personal behaviours and a can-do attitude</li>
  <li>Work independently or as part of a team to achieve operational standards across the store</li>
 </ul>
 <div></div>
 <div>
  <b><br> What You Need:</b>
 </div>
 <ul>
  <li>Passion about working in a team</li>
  <li>Flexibility to adapt to the fast-paced environment</li>
  <li>Good communication skills</li>
  <li>Self-motivation, enthusiasm, and professionalism</li>
 </ul>
 <div></div>
 <div>
  <b><br> Why Choose World Duty Free:</b>
 </div>
 <div>
  At World Duty Free, we believe in nurturing our talent. You will receive comprehensive training and support to thrive in your new role. As a Customer Service Assistant, you'll have the opportunity to lead by example and make a lasting impact on our team and customers.
 </div>
 <div>
  Ready to lead the way and take on this exciting opportunity? Apply now and become a valued member of the World Duty Free team!
 </div>
 <div>
  <br> We know, to be a great employer, we rely on thousands of colleagues being dedicated to coming to work every day with a smile and giving our customers exceptional service. For us to be a great employer, our aim is for you to be a part of our people promise, to be treated with respect, be engaged in your job, to grow your skills and receive fair recognition and reward. You can find out more about our benefits and values at worlddutyfreejobs.com/about_wdf/
 </div>
 <div></div>
 <div>
  <b><br> The application process:</b>
 </div>
 <div>
  <br> After you have applied, we will review your CV. If you are selected, we will contact you to arrange a telephone interview, however if you are unsuccessful, we will always email you to let you know. To ensure you don’t miss out on the opportunity, please make sure all contact details on your CV or application are correct and up to date. We look forward to speaking with you soon!
 </div>
 <div></div>
 <div>
  <i><br> At World Duty Free we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your previous experience doesn’t align perfectly with every element in the advert, we encourage you to apply anyway. You may be just the right candidate for this or for other roles.</i>
 </div>
 <div></div>
 <div>
  <i><br> We are proud to be a Disability Confident employer, so if you have a disability, we can support you with adjustments that need to be made.</i>
 </div>
</div>
<div></div>


 
  Contract – 24.5 per week, Part Time, Permanent
 
 
   Salary – Competitive hourly rate
 
 
   Benefits you'll enjoy - Fantastic benefits inc free parking, bonus scheme, wellbeing support (EAP), staff discount, travel discount, life assurance, pension, cash back health plan (dental, optical, medical, health and fitness discounts)
 
 
   Your Responsibilities:
 
 
  Deliver an individualised world class service experience for every customer
  Maximise sales opportunities using world class service skills and knowledge of products and promotions
  Demonstrate positive personal behaviours and a can-do attitude
  Work independently or as part of a team to achieve operational standards across the store
 
 
 
   What You Need:
 
 
  Passion about working in a team
  Flexibility to adapt to the fast-paced environment
  Good communication skills
  Self-motivation, enthusiasm, and professionalism
 
 
 
   Why Choose World Duty Free:
 
 
  At World Duty Free, we believe in nurturing our talent. You will receive comprehensive training and support to thrive in your new role. As a Customer Service Assistant, you'll have the opportunity to lead by example and make a lasting impact on our team and customers.
 
 
  Ready to lead the way and take on this exciting opportunity? Apply now and become a valued member of the World Duty Free team!
 
 
   We know, to be a great employer, we rely on thousands of colleagues being dedicated to coming to work every day with a smile and giving our customers exceptional service. For us to be a great employer, our aim is for you to be a part of our people promise, to be treated with respect, be engaged in your job, to grow your skills and receive fair recognition and reward. You can find out more about our benefits and values at worlddutyfreejobs.com/about_wdf/
 
 
 
   The application process:
 
 
   After you have applied, we will review your CV. If you are selected, we will contact you to arrange a telephone interview, however if you are unsuccessful, we will always email you to let you know. To ensure you don’t miss out on the opportunity, please make sure all contact details on your CV or application are correct and up to date. We look forward to speaking with you soon!
 
 
 
   At World Duty Free we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your previous experience doesn’t align perfectly with every element in the advert, we encourage you to apply anyway. You may be just the right candidate for this or for other roles.
 
 
 
   We are proud to be a Disability Confident employer, so if you have a disability, we can support you with adjustments that need to be made.
 



World Duty Free - WDF

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To be FOCUSED as expert retailers, with a customer-centric approach on travellers, while creating synergies through integrated systems.

To be GLOBAL, with respect to countries, locations and networks and to generate global value through our local know-how and local market management.

To DELIVER solid financial performance for our shareholders through operational excellence, by leveraging our robust operating model on our capabilities to consistently innovate.

To be SOLID in line with our Swiss heritage, which stands for stability, solvency, quality and the attention to detail.

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