What if you could shape built and natural environments – and the future of those that use them?  

With us, you can. 

As a leading professional services consulting firm, we plan, advise, design, manage and engineer long lasting solutions that benefit generations to come. With a Future Ready® mindset, we deliver solutions that shape the communities of tomorrow and help societies find ways to thrive sustainably today. 

Imagine a better future for us all – and a better future for you.

Consulting

What if you could do the kind of work the world needs? With us, you can. 

You need a relevant degree or experience, APMP Foundation commitment, strong communication and project management skills, bidding success, public sector knowledge, and proficiency in Microsoft Office.

You will manage bids, collaborate with disciplines, develop tailored proposals, ensure governance processes, and drive work-winning activities to secure projects across various sectors.

Construction & Surveying

Business, Operations & Strategy

Birmingham

<div><div><div><div><b>What if you could do the kind of work the world needs?
</b></div><div>At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you.
 </div><div><br>
<b>A little more about your role&hellip;.
</b></div></div><p>The Strategic Bids Team plays a crucial role in positioning the company to win profitable business and drive growth. This team is responsible for managing work-winning activities from the initial capture phase through to the final conversion phase of the WSP Winning Work lifecycle.
</p><p>Our Strategic Bids Team is not just about winning bids; it's about making a real impact. We have an enviable and market-leading bids and proposals team that is recognised for its excellence and innovation. By joining us, you will be part of a team that drives growth and positions WSP as a leader in the industry. You will have the opportunity to work on landmark projects that shape communities and the environment, making a positive difference both locally and globally.
</p><p>As a Proposal Manager you will work closely with our UK Disciplines to develop tailored solutions for our clients. Our people lead the capture and management of bids, produce high-quality written content, and ensure that the appropriate bid governance and review processes are followed. The team collaborates with technical and project leaders, liaises with clients and partners, and manages the development of compelling proposals.
</p><p>The Strategic Bid Team is integral to WSP's success, ensuring that the company remains competitive and continues to secure projects across the sectors we work in.
</p><p><b>What we are looking for you to demonstrate&hellip;
</b></p><p><b>Qualifications:
</b></p><ul><li>Degree level qualification in a relevant subject or demonstrable relevant experience in a similar role
</li><li>Commitment to achieving APMP Foundation as a minimum.
</li></ul><p><b>Skills:
</b></p><ul><li>Strong and effective verbal and written communication skills with an excellent command of the English language.
</li><li>Robust project management skills with a meticulous approach to detail and quality.
</li><li>Ability to develop and maintain strong relationships and rapport with internal and external stakeholders.
</li><li>Good proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint) and knowledge of Adobe Creative Suite.
</li></ul><p><b>Experience:
</b></p><ul><li>Relevant experience in a similar role in engineering and construction.
</li><li>Previous experience in a bidding role, with a demonstrable record of success in winning bids.
</li><li>Thorough understanding of public sector procurement processes.
</li><li>Experience in producing tenders in the markets that WSP operates in.
</li></ul><p><b>Attributes:
</b></p><ul><li>A proactive approach, using initiative and taking responsibility for own actions.
</li><li>A passion for quality and continuous improvement with a focus on delivery.
</li><li>Ability to assimilate large volumes of information and understand, plan, and manage associated workflows.
</li><li>Flexibility to meet demanding proposal deadlines.
</li><li>Have the potential to move into a more senior role within the business
</li></ul><p><b>Don&rsquo;t quite meet all the criteria? Apply, and we can see how your experience aligns to this role and other opportunities within the team.<br>
</b><br>
</p><div><b>Imagine a better future for you and a better future for us all.
</b><br>
<br>
Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world.
<br>
<br>
<b>With us, you can. Apply today.</b></div></div></div><div></div>
<br><div></div>
<br><div></div>
<br><div><p>We are one of the world&rsquo;s leading engineering and professional services firms. Our 69,300 passionate people are united by the common purpose of creating positive, long-lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 9,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower.
</p><p><b>WHAT&rsquo;S IN IT FOR YOU?
</b></p><p><b>Work-life balance
</b></p><p>At WSP, we understand that work is just one aspect of your life. It&rsquo;s important to make time for you, your family, friends, interests and your community.
</p><p>Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK.
</p><p><b>Inclusivity &amp; Diversity
</b></p><p>We welcome applicants with diverse backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing diversity to create a culture of inclusion and belonging at WSP. We have our employee resource groups bring together employees and allies with different backgrounds to promote a culture of inclusivity.
</p><p><b>Health &amp; Wellbeing
</b></p><p>We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme.
</p><p>Med24 offers you and your family unlimited telephone access to an NHS doctor, available 24/7, with options for face-to-face video consultations. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package.
</p><p><b>Flex your time
</b></p><p>To enhance work-life balance, WSP offers the &ldquo;WSP My Hour,&rdquo; allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day.
</p><p>We also provide part-time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you.
</p><p><b>Your development
</b></p><p>We understand the importance of development and training to you. That&rsquo;s why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership.
</p><p><b>#WeAreWSP
</b></p><p><i>Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application.</i></p></div><div></div>

What if you could do the kind of work the world needs?
At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you.
 
A little more about your role….
The Strategic Bids Team plays a crucial role in positioning the company to win profitable business and drive growth. This team is responsible for managing work-winning activities from the initial capture phase through to the final conversion phase of the WSP Winning Work lifecycle.
Our Strategic Bids Team is not just about winning bids; it's about making a real impact. We have an enviable and market-leading bids and proposals team that is recognised for its excellence and innovation. By joining us, you will be part of a team that drives growth and positions WSP as a leader in the industry. You will have the opportunity to work on landmark projects that shape communities and the environment, making a positive difference both locally and globally.
As a Proposal Manager you will work closely with our UK Disciplines to develop tailored solutions for our clients. Our people lead the capture and management of bids, produce high-quality written content, and ensure that the appropriate bid governance and review processes are followed. The team collaborates with technical and project leaders, liaises with clients and partners, and manages the development of compelling proposals.
The Strategic Bid Team is integral to WSP's success, ensuring that the company remains competitive and continues to secure projects across the sectors we work in.
What we are looking for you to demonstrate…
Qualifications:
Degree level qualification in a relevant subject or demonstrable relevant experience in a similar role
Commitment to achieving APMP Foundation as a minimum.
Skills:
Strong and effective verbal and written communication skills with an excellent command of the English language.
Robust project management skills with a meticulous approach to detail and quality.
Ability to develop and maintain strong relationships and rapport with internal and external stakeholders.
Good proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint) and knowledge of Adobe Creative Suite.
Experience:
Relevant experience in a similar role in engineering and construction.
Previous experience in a bidding role, with a demonstrable record of success in winning bids.
Thorough understanding of public sector procurement processes.
Experience in producing tenders in the markets that WSP operates in.
Attributes:
A proactive approach, using initiative and taking responsibility for own actions.
A passion for quality and continuous improvement with a focus on delivery.
Ability to assimilate large volumes of information and understand, plan, and manage associated workflows.
Flexibility to meet demanding proposal deadlines.
Have the potential to move into a more senior role within the business
Don’t quite meet all the criteria? Apply, and we can see how your experience aligns to this role and other opportunities within the team.

Imagine a better future for you and a better future for us all.


Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world.


With us, you can. Apply today.


We are one of the world’s leading engineering and professional services firms. Our 69,300 passionate people are united by the common purpose of creating positive, long-lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 9,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower.
WHAT’S IN IT FOR YOU?
Work-life balance
At WSP, we understand that work is just one aspect of your life. It’s important to make time for you, your family, friends, interests and your community.
Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK.
Inclusivity & Diversity
We welcome applicants with diverse backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing diversity to create a culture of inclusion and belonging at WSP. We have our employee resource groups bring together employees and allies with different backgrounds to promote a culture of inclusivity.
Health & Wellbeing
We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme.
Med24 offers you and your family unlimited telephone access to an NHS doctor, available 24/7, with options for face-to-face video consultations. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package.
Flex your time
To enhance work-life balance, WSP offers the “WSP My Hour,” allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day.
We also provide part-time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you.
Your development
We understand the importance of development and training to you. That’s why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership.
#WeAreWSP
Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application.

Proposal Manager - WSP

Proposal Manager

You need a civil engineering or transport planning degree, proven project leadership, transport engineering experience, and good communication skills. Chartered membership is desirable.

You will lead sustainable transport projects, manage budgets, coordinate with experts, oversee deliverables, stay updated on trends, and mentor junior staff as desired.

Engineering

London

<div><div><div><div><b>What if you could do the kind of work the world needs?
</b></div><div>At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you.
</div><div><br>
<b>A little more about your role&hellip;<br>
</b></div><div></div><p>Liveable Places work with a wide range of local authority &amp; private clients from across the UK to help them achieve their place making ambitions. We deliver a wide range of schemes from concept to delivery that include public realm, traffic engineering, road safety, traffic signals, pedestrian / traffic modelling, active travel, and parking. We have had recent key successes with Westminster City Council, West Sussex County Council, East Sussex County Council, Leeds City Council, Cambridgeshire County Council, Richmond Council, Croydon Council, Redbridge Council, West of England Combined Authorities, National Highways and many, many more.
</p><p>The Liveable Places team is based in offices across the country with over 200 staff, currently making up the team with further growth planned. This role is based in our dynamic London team is 70 plus people strong, and we work closely with a number of teams across our mobility service line. We enjoy our work and are exceptionally enthusiastic people who are great at what we do. This is an excellent opportunity for you to develop in your career through exposure to a wide variety of experiences.
</p><p>We have a strong track record working closely with our clients and this role provides a great opportunity to have a pivotal role within Liveable Places and help support and steer its growth going forward.
</p><p>We are seeking either a Principal or Associate to be based out of London Office who can:<br>
</p><p></p><ul><li>Work directly with our clients to achieve their sustainable transport needs;
</li><li>Act as Design Lead and sometimes Project Manager also for a range of projects including cycling and walking schemes, sustainable drainage, public realm and safety schemes. These projects are likely to range from &pound;500k to &pound;10m in budget and are typically transformational, high profile schemes.
</li><li>Coordinate and integrate with range of other internal industry experts including those in carbon, drainage, lighting, structures and modelling;
</li><li>Stay informed about industry trends and best practice;
</li><li>Oversee projects budget and financial performance;
</li><li>Undertake technical preparation, review and checking of deliverables including technical drawing packages within the team;
</li><li>Work collaboratively with the Liveable Places team, colleagues in our Mobility team and the wider WSP business to achieve our aims and objectives.
</li>Opportunity to people manage or mentor more junior members of staff if desired.<br>
<li>
</li></ul><p></p><p><b>What we will be looking for you to demonstrate&hellip;
</b></p><ul><li>A civil engineering degree, transport planning degree or equivalent;
</li><li>Chartered membership of a relevant professional body (desirable);
</li><li>Proven ability to lead and manage project teams and individuals;
</li><li>Transport, traffic signals, road safety and highway engineering experience;
</li><li>Good spoken and written communication skills. With the ability to liaise with others including public sector officials, members of the public and other senior colleagues.
</li>Optional extra: Experience in Road Safety Audits could be an additional area of work<br>
<li>
</li></ul><p></p><p><b>Don&rsquo;t quite meet all the criteria? Apply, and we can see how your experience aligns to this role and other opportunities within the team.<br>
</b></p></div><div><br>
<b>Imagine a better future for you and a better future for us all.
</b><br>
<br>
Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world.
<br>
<br>
<b>With us, you can. Apply today.</b></div></div></div>
<br><div></div>
<br><div></div>
<br><div><p>We are one of the world&rsquo;s leading engineering and professional services firms. Our 69,300 passionate people are united by the common purpose of creating positive, long-lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 9,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower.
</p><p><b>WHAT&rsquo;S IN IT FOR YOU?
</b></p><p><b>Work-life balance
</b></p><p>At WSP, we understand that work is just one aspect of your life. It&rsquo;s important to make time for you, your family, friends, interests and your community.
</p><p>Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK.
</p><p><b>Inclusivity &amp; Diversity
</b></p><p>We welcome applicants with diverse backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing diversity to create a culture of inclusion and belonging at WSP. We have our employee resource groups bring together employees and allies with different backgrounds to promote a culture of inclusivity.
</p><p><b>Health &amp; Wellbeing
</b></p><p>We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme.
</p><p>Med24 offers you and your family unlimited telephone access to an NHS doctor, available 24/7, with options for face-to-face video consultations. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package.
</p><p><b>Flex your time
</b></p><p>To enhance work-life balance, WSP offers the &ldquo;WSP My Hour,&rdquo; allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day.
</p><p>We also provide part-time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you.
</p><p><b>Your development
</b></p><p>We understand the importance of development and training to you. That&rsquo;s why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership.
</p><p><b>#WeAreWSP
</b></p><p><i>Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application.</i></p></div><div></div>

What if you could do the kind of work the world needs?
At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you.

A little more about your role…
Liveable Places work with a wide range of local authority & private clients from across the UK to help them achieve their place making ambitions. We deliver a wide range of schemes from concept to delivery that include public realm, traffic engineering, road safety, traffic signals, pedestrian / traffic modelling, active travel, and parking. We have had recent key successes with Westminster City Council, West Sussex County Council, East Sussex County Council, Leeds City Council, Cambridgeshire County Council, Richmond Council, Croydon Council, Redbridge Council, West of England Combined Authorities, National Highways and many, many more.
The Liveable Places team is based in offices across the country with over 200 staff, currently making up the team with further growth planned. This role is based in our dynamic London team is 70 plus people strong, and we work closely with a number of teams across our mobility service line. We enjoy our work and are exceptionally enthusiastic people who are great at what we do. This is an excellent opportunity for you to develop in your career through exposure to a wide variety of experiences.
We have a strong track record working closely with our clients and this role provides a great opportunity to have a pivotal role within Liveable Places and help support and steer its growth going forward.
We are seeking either a Principal or Associate to be based out of London Office who can:
Work directly with our clients to achieve their sustainable transport needs;
Act as Design Lead and sometimes Project Manager also for a range of projects including cycling and walking schemes, sustainable drainage, public realm and safety schemes. These projects are likely to range from £500k to £10m in budget and are typically transformational, high profile schemes.
Coordinate and integrate with range of other internal industry experts including those in carbon, drainage, lighting, structures and modelling;
Stay informed about industry trends and best practice;
Oversee projects budget and financial performance;
Undertake technical preparation, review and checking of deliverables including technical drawing packages within the team;
Work collaboratively with the Liveable Places team, colleagues in our Mobility team and the wider WSP business to achieve our aims and objectives.
Opportunity to people manage or mentor more junior members of staff if desired.

What we will be looking for you to demonstrate…
A civil engineering degree, transport planning degree or equivalent;
Chartered membership of a relevant professional body (desirable);
Proven ability to lead and manage project teams and individuals;
Transport, traffic signals, road safety and highway engineering experience;
Good spoken and written communication skills. With the ability to liaise with others including public sector officials, members of the public and other senior colleagues.
Optional extra: Experience in Road Safety Audits could be an additional area of work

Don’t quite meet all the criteria? Apply, and we can see how your experience aligns to this role and other opportunities within the team.

Imagine a better future for you and a better future for us all.


Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world.


With us, you can. Apply today.


We are one of the world’s leading engineering and professional services firms. Our 69,300 passionate people are united by the common purpose of creating positive, long-lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 9,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower.
WHAT’S IN IT FOR YOU?
Work-life balance
At WSP, we understand that work is just one aspect of your life. It’s important to make time for you, your family, friends, interests and your community.
Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK.
Inclusivity & Diversity
We welcome applicants with diverse backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing diversity to create a culture of inclusion and belonging at WSP. We have our employee resource groups bring together employees and allies with different backgrounds to promote a culture of inclusivity.
Health & Wellbeing
We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme.
Med24 offers you and your family unlimited telephone access to an NHS doctor, available 24/7, with options for face-to-face video consultations. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package.
Flex your time
To enhance work-life balance, WSP offers the “WSP My Hour,” allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day.
We also provide part-time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you.
Your development
We understand the importance of development and training to you. That’s why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership.
#WeAreWSP
Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application.

Principal or Associate Design Lead (Liveable Places) - WSP

Principal or Associate Design Lead (Liveable Places)

You must have EngTech status, lighting design experience, proficiency in Lighting Reality and AutoCAD, electrical knowledge, and highway sector experience. Flexible, team-oriented with good English and IT skills.

You will handle project admin, support procurement, manage charge codes, assist in project reviews, produce lighting designs, and conduct site visits for asset inspections.

Design

Southampton

<div><div><div><div><b>What if you could do the kind of work the world needs?
</b></div><div>At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you.
</div><div><br>
To meet our growing UK business needs and future development aspirations we are looking for an Design Lead to join our Lighting &amp; Energy Solutions team ideally based in our Southampton, Newcastle, Manchester or Birmingham offices, however we could consider this role based out of any of our UK offices however we could consider this role based out of any of our UK offices..
</div></div><p>This role is to support our Strategic Road Network lighting team within the Highway sector and you will have the opportunity to work on a range of significant projects based on the National Highways Scheme Delivery Framework (SDF) framework Contract working on Highways maintenance projects based in areas of North-West, Eastern and Southern National Highway regions.
</p><p><b>A little more about your role&hellip;
</b></p><p>As Design Lead you will support National Highways in delivering projects for the SDF Framework and support the Lighting Team Leader in delivery quality control and assurance.
</p><p><b>A typical week:
</b></p><p>You will be required to assist with the document control for all documents received and issued from the SDF Team leaders for North-West, Eastern or Super South region. Duties will include:
</p><ul><li>Dealing with general day to day project administration tasks
</li><li>Stakeholder Support;
</li><li>Support Project Manager with procurement &ndash; purchase Orders and invoicing;
</li><li>Management of Project Charge Codes,monitoring; programming and management of delivery programmes;
</li><li>Assisting the Project Management team in undertaking project reviews and delivering outcome reporting;
</li><li>Lighting designs using Lighting Reality design or similar software;
</li><li>Produce MCHW specification and supporting documentation
</li><li>Involvement in asset clash detection and resolving clashes at BIM level 2 desirable.
</li><li>Development of Risk Assessments and design decision documentation;
</li><li>Site visits may be required which including checking of road lighting and lit signage assets and feeder pillars for safe installation (G39 and ECS card desirable).
</li></ul><p><b>What we will be looking for you to demonstrate&hellip;
</b></p><ul><li>Achieved minimum of EngTech and working towards rRegistration with the Engineering Council (EngTech, IEng or CEng)
</li><li>Proficient in the use of Lighting Reality Design Software and AutoCAD.
</li><li>Have a good electrical design and operations knowledge and understanding;
</li><li>Are able to demonstrate competency and experience within a lighting design project;
</li><li>Desirable to be seeking consideration of environmental factors into Highway lighting design;
</li><li>Able to support with the development of junior members of the design team;
</li><li>A good understanding of the design and implementation of central management system technology;
</li><li>Are able to work independently, and as part of a team;
</li><li>Can prioritise and be flexible;
</li><li>Experience of working within the Highway sector
</li>You should have fluent spoken and written English and have good level of IT skills<br>
<li>
</li></ul><p></p><p>To find out more about our L&amp;ES business click on the following link and discover what awaits you at WSP: Lighting and Energy Solutions | WSP<br>
</p><p></p><p><b>Don&rsquo;t quite meet all the criteria? Apply, and we can see how your experience aligns to this role and other opportunities within the team.<br>
</b><br>
</p><div><b>Imagine a better future for you and a better future for us all.
</b><br>
<br>
Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world.
<br>
<br>
<b>With us, you can. Apply today.</b></div></div></div>
<br><div></div>
<br><div></div>
<br><div><p>We are one of the world&rsquo;s leading engineering and professional services firms. Our 69,300 passionate people are united by the common purpose of creating positive, long-lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 9,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower.
</p><p><b>WHAT&rsquo;S IN IT FOR YOU?
</b></p><p><b>Work-life balance
</b></p><p>At WSP, we understand that work is just one aspect of your life. It&rsquo;s important to make time for you, your family, friends, interests and your community.
</p><p>Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK.
</p><p><b>Inclusivity &amp; Diversity
</b></p><p>We welcome applicants with diverse backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing diversity to create a culture of inclusion and belonging at WSP. We have our employee resource groups bring together employees and allies with different backgrounds to promote a culture of inclusivity.
</p><p><b>Health &amp; Wellbeing
</b></p><p>We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme.
</p><p>Med24 offers you and your family unlimited telephone access to an NHS doctor, available 24/7, with options for face-to-face video consultations. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package.
</p><p><b>Flex your time
</b></p><p>To enhance work-life balance, WSP offers the &ldquo;WSP My Hour,&rdquo; allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day.
</p><p>We also provide part-time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you.
</p><p><b>Your development
</b></p><p>We understand the importance of development and training to you. That&rsquo;s why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership.
</p><p><b>#WeAreWSP
</b></p><p><i>Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application.</i></p></div><div></div>

What if you could do the kind of work the world needs?
At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you.

To meet our growing UK business needs and future development aspirations we are looking for an Design Lead to join our Lighting & Energy Solutions team ideally based in our Southampton, Newcastle, Manchester or Birmingham offices, however we could consider this role based out of any of our UK offices however we could consider this role based out of any of our UK offices..
This role is to support our Strategic Road Network lighting team within the Highway sector and you will have the opportunity to work on a range of significant projects based on the National Highways Scheme Delivery Framework (SDF) framework Contract working on Highways maintenance projects based in areas of North-West, Eastern and Southern National Highway regions.
A little more about your role…
As Design Lead you will support National Highways in delivering projects for the SDF Framework and support the Lighting Team Leader in delivery quality control and assurance.
A typical week:
You will be required to assist with the document control for all documents received and issued from the SDF Team leaders for North-West, Eastern or Super South region. Duties will include:
Dealing with general day to day project administration tasks
Stakeholder Support;
Support Project Manager with procurement – purchase Orders and invoicing;
Management of Project Charge Codes,monitoring; programming and management of delivery programmes;
Assisting the Project Management team in undertaking project reviews and delivering outcome reporting;
Lighting designs using Lighting Reality design or similar software;
Produce MCHW specification and supporting documentation
Involvement in asset clash detection and resolving clashes at BIM level 2 desirable.
Development of Risk Assessments and design decision documentation;
Site visits may be required which including checking of road lighting and lit signage assets and feeder pillars for safe installation (G39 and ECS card desirable).
What we will be looking for you to demonstrate…
Achieved minimum of EngTech and working towards rRegistration with the Engineering Council (EngTech, IEng or CEng)
Proficient in the use of Lighting Reality Design Software and AutoCAD.
Have a good electrical design and operations knowledge and understanding;
Are able to demonstrate competency and experience within a lighting design project;
Desirable to be seeking consideration of environmental factors into Highway lighting design;
Able to support with the development of junior members of the design team;
A good understanding of the design and implementation of central management system technology;
Are able to work independently, and as part of a team;
Can prioritise and be flexible;
Experience of working within the Highway sector
You should have fluent spoken and written English and have good level of IT skills

To find out more about our L&ES business click on the following link and discover what awaits you at WSP: Lighting and Energy Solutions | WSP
Don’t quite meet all the criteria? Apply, and we can see how your experience aligns to this role and other opportunities within the team.

Imagine a better future for you and a better future for us all.


Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world.


With us, you can. Apply today.


We are one of the world’s leading engineering and professional services firms. Our 69,300 passionate people are united by the common purpose of creating positive, long-lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 9,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower.
WHAT’S IN IT FOR YOU?
Work-life balance
At WSP, we understand that work is just one aspect of your life. It’s important to make time for you, your family, friends, interests and your community.
Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK.
Inclusivity & Diversity
We welcome applicants with diverse backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing diversity to create a culture of inclusion and belonging at WSP. We have our employee resource groups bring together employees and allies with different backgrounds to promote a culture of inclusivity.
Health & Wellbeing
We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme.
Med24 offers you and your family unlimited telephone access to an NHS doctor, available 24/7, with options for face-to-face video consultations. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package.
Flex your time
To enhance work-life balance, WSP offers the “WSP My Hour,” allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day.
We also provide part-time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you.
Your development
We understand the importance of development and training to you. That’s why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership.
#WeAreWSP
Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application.

Design Lead - WSP

Design Lead

You must be a qualified Architect with post-Chartership experience, skilled in Revit and BIM360, willing to travel, and able to obtain UK vetting level SC security clearance.

You will streamline architectural design processes, utilize Revit and BIM360, travel occasionally, and ensure compliance with UK security vetting requirements.

Architecture & Urban Planning

<div><p><b>What if you could do the kind of work the world needs?
</b></p><p>At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you.
</p><p>To find out more about our Property and Buildings business click on the following link and discover what awaits you at WSP: Property and Buildings | WSP
</p><p><b>A little more about your role&hellip;
</b></p><p>An exciting opportunity has arisen for a Architect Design Manager to based in the Birmingham The Mailbox office and become an integral part of our expanding Architectural team at ESA Architecture.
</p><ul><li>The role involves full time engagement with a significant, market leading, Internet Retailer Client and involves developing their building template program for deployment across Europe and the Middle East.
</li><li>You will be a Design Manager, assisting the Client&rsquo;s team in development of efficient and economical standardized buildings.
</li><li>You will review Design Change Requests (DCRs) and Requests for Information (RFIs) from in-flight projects and will interact daily with internal stakeholders, external architects, engineers, and technical consultants to increase the efficiency and efficacy of the building design program, develop standards and produce high quality documentation.
</li></ul><p><b>Your Team
</b></p><ul><li>ESA Architecture is a UK based member of the multi-national, multi-disciplinary design engineering firm, WSP.
</li><li>We work on a wide range of projects including commercial offices, housing, transportation, pharmaceutical and logistics.
</li><li>Whilst having a varied Client base, these roles are intended to be focused on serving our long-term relationship with a single, market leading Client in the logistics sector.
</li><li>You will report directly to the Client Account Director, within ESA, as well as to a Client based &lsquo;line manager&rsquo;.
</li><li>Our team of 60 people are based in city centre-based offices in London, Bristol, Cardiff, Glasgow and Birmingham.
</li><li>You will be able to attend in-house CPD sessions and encouraged to develop and grow as part of the Client&rsquo;s core team of 5/6 people.
</li></ul><p><b>Responsibilities
</b></p><ul><li>Be a qualified Architect with experience post Chartership
</li><li>Work with architectural design processes aimed at simplifying complex design and logistical challenges.
</li><li>Have a working knowledge and use of Revit and BIM360.
</li><li>Have a willingness to travel, on occasion.
</li><li>Must be able to obtain UK vetting level of Security Check (SC)
</li></ul><p>Don&rsquo;t quite meet all the criteria? Apply, and we can see how your experience aligns to this role and other opportunities within the team.
</p><p><b>Imagine a better future for you and a better future for us all.
</b></p><p>Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world.
</p><p><b>With us, you can. Apply today.
</b></p><p>#LI-CH1</p></div><p></p>
<br><div></div>
<br><div></div>
<br><div><p>We are one of the world&rsquo;s leading engineering and professional services firms. Our 69,300 passionate people are united by the common purpose of creating positive, long-lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 9,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower.
</p><p><b>WHAT&rsquo;S IN IT FOR YOU?
</b></p><p><b>Work-life balance
</b></p><p>At WSP, we understand that work is just one aspect of your life. It&rsquo;s important to make time for you, your family, friends, interests and your community.
</p><p>Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK.
</p><p><b>Inclusivity &amp; Diversity
</b></p><p>We welcome applicants with diverse backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing diversity to create a culture of inclusion and belonging at WSP. We have our employee resource groups bring together employees and allies with different backgrounds to promote a culture of inclusivity.
</p><p><b>Health &amp; Wellbeing
</b></p><p>We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme.
</p><p>Med24 offers you and your family unlimited telephone access to an NHS doctor, available 24/7, with options for face-to-face video consultations. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package.
</p><p><b>Flex your time
</b></p><p>To enhance work-life balance, WSP offers the &ldquo;WSP My Hour,&rdquo; allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day.
</p><p>We also provide part-time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you.
</p><p><b>Your development
</b></p><p>We understand the importance of development and training to you. That&rsquo;s why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership.
</p><p><b>#WeAreWSP
</b></p><p><i>Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application.</i></p></div><div></div>

What if you could do the kind of work the world needs?
At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you.
To find out more about our Property and Buildings business click on the following link and discover what awaits you at WSP: Property and Buildings | WSP
A little more about your role…
An exciting opportunity has arisen for a Architect Design Manager to based in the Birmingham The Mailbox office and become an integral part of our expanding Architectural team at ESA Architecture.
The role involves full time engagement with a significant, market leading, Internet Retailer Client and involves developing their building template program for deployment across Europe and the Middle East.
You will be a Design Manager, assisting the Client’s team in development of efficient and economical standardized buildings.
You will review Design Change Requests (DCRs) and Requests for Information (RFIs) from in-flight projects and will interact daily with internal stakeholders, external architects, engineers, and technical consultants to increase the efficiency and efficacy of the building design program, develop standards and produce high quality documentation.
Your Team
ESA Architecture is a UK based member of the multi-national, multi-disciplinary design engineering firm, WSP.
We work on a wide range of projects including commercial offices, housing, transportation, pharmaceutical and logistics.
Whilst having a varied Client base, these roles are intended to be focused on serving our long-term relationship with a single, market leading Client in the logistics sector.
You will report directly to the Client Account Director, within ESA, as well as to a Client based ‘line manager’.
Our team of 60 people are based in city centre-based offices in London, Bristol, Cardiff, Glasgow and Birmingham.
You will be able to attend in-house CPD sessions and encouraged to develop and grow as part of the Client’s core team of 5/6 people.
Responsibilities
Be a qualified Architect with experience post Chartership
Work with architectural design processes aimed at simplifying complex design and logistical challenges.
Have a working knowledge and use of Revit and BIM360.
Have a willingness to travel, on occasion.
Must be able to obtain UK vetting level of Security Check (SC)
Don’t quite meet all the criteria? Apply, and we can see how your experience aligns to this role and other opportunities within the team.
Imagine a better future for you and a better future for us all.
Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world.
With us, you can. Apply today.
#LI-CH1


We are one of the world’s leading engineering and professional services firms. Our 69,300 passionate people are united by the common purpose of creating positive, long-lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 9,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower.
WHAT’S IN IT FOR YOU?
Work-life balance
At WSP, we understand that work is just one aspect of your life. It’s important to make time for you, your family, friends, interests and your community.
Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK.
Inclusivity & Diversity
We welcome applicants with diverse backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing diversity to create a culture of inclusion and belonging at WSP. We have our employee resource groups bring together employees and allies with different backgrounds to promote a culture of inclusivity.
Health & Wellbeing
We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme.
Med24 offers you and your family unlimited telephone access to an NHS doctor, available 24/7, with options for face-to-face video consultations. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package.
Flex your time
To enhance work-life balance, WSP offers the “WSP My Hour,” allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day.
We also provide part-time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you.
Your development
We understand the importance of development and training to you. That’s why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership.
#WeAreWSP
Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application.

Architect Design Manager - ESA Architecture - WSP

Architect Design Manager - ESA Architecture

You must have strong communication skills, be self-motivated, work well in teams, follow instructions, and be enrolled in a graduate degree program. Bilingual in Spanish or Mandarin/Cantonese is a plus.

You will analyze call trends, support quality improvement processes, update manuals, document process suggestions, and assist in calibration exercises for enhanced customer experience.

Data

Oakland

<div><p><b>JOB SUMMARY
</b></p><p>Primary responsibilities of the Business Intelligence Intern include assistance with implementation and updating of the project&rsquo;s Quality Assurance and Continuous Improvement Plans. The Business Intelligence Intern will help monitor and assess the project team&rsquo;s performance against Key Performance Indicators (KPIs) and will support reporting and documentation of results. The intern will assist with agenda, notes and action items for regular quality and continuous improvement meetings and will help develop and update quality guidelines.
</p><p><b>DUTIES AND RESPONSIBILITIES </b>include some or all of the following. Manager may assign other duties as needed.
</p><ul><li>Supports development and analysis of calibration exercises
</li><li>Analyzes call trends, standard operating procedures and their effect on quality and continuous improvement
</li><li>Supports quality leadership as they continually improve standard operating processes and quality assurance procedures
</li><li>Responsible for assisting to update quality and continuous improvement plans and procedures
</li><li>Documents suggestions for process improvement to foster exceptional customer experience
</li>Assists with the creation and updating of procedure/training manuals<br>
<li>
</li></ul><p></p><p><b>QUALIFICATIONS
</b></p><p>To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
</p><ul><li>Excellent verbal and written communication skills
</li><li>Excellent attendance and punctuality
</li><li>Possess strong interpersonal skills and have compassion and empathy for customer situations
</li><li>Be energetic, self-motivated, and quick-thinking
</li><li>Ability to work in a team environment or independently while being flexible and open to learning new experiences in a fast&#8208;paced changing environment
</li><li>Ability to read and comprehend normal instructions, correspondence, and memos
</li><li>customers, clients, and other employees of the organization
</li><li>Ability to apply common sense understanding to carry out detailed written or oral instructions
</li><li>Ability to work flexible eight (8) hour shift between 8:00 a.m. to 5:00 p.m. Monday to Friday
</li><li>Ability to achieve and maintain departmental performance standards
 </li></ul><p><b>PHYSICAL DEMANDS
</b></p><ul><li>Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA, and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
</li><li>Ability to adhere to attendance requirements
</li><li>Primarily sedentary physical work requiring ability to lift a maximum of 10 pounds
</li><li>Must be able to lift, carry, walk and stand
</li><li>Vision for reading, recording and interpreting information
</li><li>Frequent speech communication, hearing and listening to maintain communication
</li><li>Daily use of computer and keyboard, standard office equipment and telephone
</li><li>Ability to access, input, and retrieve information from the computer
</li><li>Frequent hand/eye coordination to operate computer keyboard and office equipment
</li><li>Noise level in the work environment is quiet to moderate
 </li></ul><p><b>SUPERVISORY RESPONSIBILITIES
</b></p><p>This position has no supervisory responsibility.
</p><p><b>EDUCATION AND/OR EXPERIENCE
</b></p><ul><li>Enrolled in accredited Graduate Degree program
</li><li>Bilingual Spanish is a plus
</li><li>Bilingual Cantonese or Mandarin is a plus
</li></ul><p>Compensation:
</p><p>Expected Salary (all locations): $19.20 - $30.00
</p><p>WSP USA is providing the compensation range that the company in good faith believes it might pay and offer for this position, based on the successful applicant&rsquo;s education, experience, knowledge, skills, abilities in addition to internal equity and specific geographic location. WSP USA reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant&rsquo;s sex or other status protected by local, state, and/or federal law.</p></div>
<br><div></div>
<br><div></div>
<br><div><div><b>About WSP
</b><p>WSP USA is the U.S. operating company of WSP, one of the world's leading engineering and professional services firms. Dedicated to serving local communities, we are engineers, planners, technical experts, strategic advisors and construction management professionals. WSP USA designs lasting solutions in the buildings, transportation, energy, water and environment markets. With more than 15,000 employees in over 300 offices across the U.S., we partner with our clients to help communities prosper.
</p><p>www.wsp.com
</p><p>WSP provides a flexible and agile workplace model while meeting client needs. Employees are also afforded a comprehensive suite of benefits including medical, dental, vision, disability, life, and retirement savings focused on providing health and financial stability throughout the employee&rsquo;s career.
</p><p>At WSP, we want to give our employees the challenges they seek to grow their careers and knowledge base. Your daily contributions to your team will be essential in meeting client objectives, goals and challenges. Are you ready to get started?
</p><p>WSP USA (and all of its U.S. companies) is an Equal Opportunity Employer Race/Age/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Disability or Protected Veteran Status.
</p><p>The selected candidate must be authorized to work in the United States.
</p><p><b>NOTICE TO THIRD PARTY AGENCIES:
</b></p><p>WSP does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services. Unsolicited resumes include any resume or hiring document sent to WSP in the absence of a signed Service Agreement where WSP has expressly requested recruitment/staffing services specific to the position at hand. Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of WSP and WSP will have the right to hire that candidate without reservation &ndash; no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service.</p></div></div>

JOB SUMMARY
Primary responsibilities of the Business Intelligence Intern include assistance with implementation and updating of the project’s Quality Assurance and Continuous Improvement Plans. The Business Intelligence Intern will help monitor and assess the project team’s performance against Key Performance Indicators (KPIs) and will support reporting and documentation of results. The intern will assist with agenda, notes and action items for regular quality and continuous improvement meetings and will help develop and update quality guidelines.
DUTIES AND RESPONSIBILITIES include some or all of the following. Manager may assign other duties as needed.
Supports development and analysis of calibration exercises
Analyzes call trends, standard operating procedures and their effect on quality and continuous improvement
Supports quality leadership as they continually improve standard operating processes and quality assurance procedures
Responsible for assisting to update quality and continuous improvement plans and procedures
Documents suggestions for process improvement to foster exceptional customer experience
Assists with the creation and updating of procedure/training manuals

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Excellent verbal and written communication skills
Excellent attendance and punctuality
Possess strong interpersonal skills and have compassion and empathy for customer situations
Be energetic, self-motivated, and quick-thinking
Ability to work in a team environment or independently while being flexible and open to learning new experiences in a fast‐paced changing environment
Ability to read and comprehend normal instructions, correspondence, and memos
customers, clients, and other employees of the organization
Ability to apply common sense understanding to carry out detailed written or oral instructions
Ability to work flexible eight (8) hour shift between 8:00 a.m. to 5:00 p.m. Monday to Friday
Ability to achieve and maintain departmental performance standards
 PHYSICAL DEMANDS
Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA, and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
Ability to adhere to attendance requirements
Primarily sedentary physical work requiring ability to lift a maximum of 10 pounds
Must be able to lift, carry, walk and stand
Vision for reading, recording and interpreting information
Frequent speech communication, hearing and listening to maintain communication
Daily use of computer and keyboard, standard office equipment and telephone
Ability to access, input, and retrieve information from the computer
Frequent hand/eye coordination to operate computer keyboard and office equipment
Noise level in the work environment is quiet to moderate
 SUPERVISORY RESPONSIBILITIES
This position has no supervisory responsibility.
EDUCATION AND/OR EXPERIENCE
Enrolled in accredited Graduate Degree program
Bilingual Spanish is a plus
Bilingual Cantonese or Mandarin is a plus
Compensation:
Expected Salary (all locations): $19.20 - $30.00
WSP USA is providing the compensation range that the company in good faith believes it might pay and offer for this position, based on the successful applicant’s education, experience, knowledge, skills, abilities in addition to internal equity and specific geographic location. WSP USA reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, and/or federal law.


About WSP
WSP USA is the U.S. operating company of WSP, one of the world's leading engineering and professional services firms. Dedicated to serving local communities, we are engineers, planners, technical experts, strategic advisors and construction management professionals. WSP USA designs lasting solutions in the buildings, transportation, energy, water and environment markets. With more than 15,000 employees in over 300 offices across the U.S., we partner with our clients to help communities prosper.
www.wsp.com
WSP provides a flexible and agile workplace model while meeting client needs. Employees are also afforded a comprehensive suite of benefits including medical, dental, vision, disability, life, and retirement savings focused on providing health and financial stability throughout the employee’s career.
At WSP, we want to give our employees the challenges they seek to grow their careers and knowledge base. Your daily contributions to your team will be essential in meeting client objectives, goals and challenges. Are you ready to get started?
WSP USA (and all of its U.S. companies) is an Equal Opportunity Employer Race/Age/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Disability or Protected Veteran Status.
The selected candidate must be authorized to work in the United States.
NOTICE TO THIRD PARTY AGENCIES:
WSP does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services. Unsolicited resumes include any resume or hiring document sent to WSP in the absence of a signed Service Agreement where WSP has expressly requested recruitment/staffing services specific to the position at hand. Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of WSP and WSP will have the right to hire that candidate without reservation – no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service.

WSP

Mission