XA Group, headquartered in Dubai, is a leading innovator in the automotive industry. We specialize in providing cutting-edge Aftersales Solutions through a Software as a Service (SAAS) platform across the Middle East, South Asia, and Europe.

XA Group aims to provide vertically integrated, full-stack solutions. We cover all aspects of the aftersales process, benefiting various stakeholders in the automotive industry, including customers, Bodyshop networks, Original Equipment Manufacturers (OEM) dealers, and insurance providers.

We leverage advanced technologies such as AI, and IoT, to create digital solutions.

Join us and be a part of an exciting journey to revolutionize the automotive industry.



Automotive

XA Group

Engineering The Motor Claims And Repair Ecosystem Of The Future

You should have experience as an Administrative Assistant in HR, knowledge of HR functions, strong organizational and communication skills, and proficiency in MS Office.

You will support HR with employee grievances, leave management, recruitment processes, onboarding, visa tasks, insurance documentation, and maintain HR records while assisting in organizing events.

People, HR & Administration

Dubai

<div>
 <div>
  <div>
   We are seeking a highly organized and proactive Administrative Assistant to join our HR Department for a temporary maternity cover role. The successful candidate will support the HR team and assist the HR Executive with a range of day-to-day HR activities. This role involves handling employee grievances, managing leave and attendance, recruitment processes, onboarding and deboarding, as well as dealing with visa and insurance matters. Candidate should have their own visa for employment.
  </div>
 </div>
 <div>
  <div>
   <h3 class="jobSectionHeader"><b>Key Responsibilities:</b></h3>
   <ul>
    <ul>
     <li><b> HR Support:</b></li>
     <li>Provide administrative support to the HR Executive and HR team.</li>
     <li>Assist with the management of employee grievances and disciplinary issues.</li>
     <li>Support in resolving day-to-day HR matters and employee queries.</li>
     <div></div>
     <li><b><br> Leave Management:</b></li>
     <li>Oversee and manage employee leave requests and maintain accurate records.</li>
     <li>Monitor leave balances and ensure compliance with company policies.</li>
     <div></div>
     <li><b><br> Recruitment:</b></li>
     <li>Assist with the recruitment process, including job postings, scheduling interviews, and liaising with candidates.</li>
     <li>Coordinate with relevant departments to ensure smooth onboarding of new hires.</li>
     <div></div>
     <li><b><br> Onboarding &amp; Deboarding:</b></li>
     <li>Facilitate the onboarding process for new employees, including orientation and necessary documentation.</li>
     <li>Manage the deboarding process for departing employees, ensuring all procedures are followed and records are updated.</li>
     <div></div>
     <li><b><br> Visa &amp; Insurance:</b></li>
     <li>Handle visa-related tasks for employees, including renewals and applications.</li>
     <li>Manage employee insurance documentation and liaise with insurance providers as needed.</li>
     <div></div>
     <li><b><br> General administration:</b></li>
     <li>Maintain and update HR records and databases.</li>
     <li>Assist with the preparation and filing of HR documents.</li>
     <li>Provide support in organizing HR events and activities.</li>
    </ul>
   </ul>
  </div>
 </div>
 <div>
  <div>
   <h3 class="jobSectionHeader"><b>Qualifications:</b></h3>
   <ul>
    <ul>
     <li>Proven experience as an Administrative Assistant or in a similar role within an HR department.</li>
     <li>Familiarity with HR functions and processes.</li>
     <li>Strong organizational and multitasking skills.</li>
     <li>Excellent communication and interpersonal abilities.</li>
     <li>Proficiency in MS Office (Word, Excel, PowerPoint).</li>
    </ul>
   </ul>
  </div>
 </div>
</div>
<div></div>


 
  
   We are seeking a highly organized and proactive Administrative Assistant to join our HR Department for a temporary maternity cover role. The successful candidate will support the HR team and assist the HR Executive with a range of day-to-day HR activities. This role involves handling employee grievances, managing leave and attendance, recruitment processes, onboarding and deboarding, as well as dealing with visa and insurance matters. Candidate should have their own visa for employment.
  
 
 
  
   Key Responsibilities:
   
    
      HR Support:
     Provide administrative support to the HR Executive and HR team.
     Assist with the management of employee grievances and disciplinary issues.
     Support in resolving day-to-day HR matters and employee queries.
     
      Leave Management:
     Oversee and manage employee leave requests and maintain accurate records.
     Monitor leave balances and ensure compliance with company policies.
     
      Recruitment:
     Assist with the recruitment process, including job postings, scheduling interviews, and liaising with candidates.
     Coordinate with relevant departments to ensure smooth onboarding of new hires.
     
      Onboarding & Deboarding:
     Facilitate the onboarding process for new employees, including orientation and necessary documentation.
     Manage the deboarding process for departing employees, ensuring all procedures are followed and records are updated.
     
      Visa & Insurance:
     Handle visa-related tasks for employees, including renewals and applications.
     Manage employee insurance documentation and liaise with insurance providers as needed.
     
      General administration:
     Maintain and update HR records and databases.
     Assist with the preparation and filing of HR documents.
     Provide support in organizing HR events and activities.
    
   
  
 
 
  
   Qualifications:
   
    
     Proven experience as an Administrative Assistant or in a similar role within an HR department.
     Familiarity with HR functions and processes.
     Strong organizational and multitasking skills.
     Excellent communication and interpersonal abilities.
     Proficiency in MS Office (Word, Excel, PowerPoint).
    
   
  
 



Administrative Assistant - XA Group

Administrative Assistant

You should have a Bachelor's in Automotive Engineering or Business, 5+ years in Bodyshop management in UAE, knowledge of industry standards, and certifications like ASE are a plus.

You will assess vehicle damage, manage repairs, oversee technician training, handle inventory, ensure quality control, maintain client relations, and uphold safety standards while optimizing operations.

Engineering

<div>
 <div>
  <div>
   Here at XA Group, we are looking for a candidate with a deep understanding of automotive repair processes, including painting, dent repair, and mechanical work. This role demands extensive knowledge of the tools, materials, and techniques involved to ensure the highest quality of work from our team of painters, mechanics, and denters. The ideal candidate will oversee repair estimates, accurately identify necessary parts through thorough damage assessments, and ensure all repairs meet the highest industry standards.
  </div>
 </div>
 <div>
  <div>
   <h3 class="jobSectionHeader"><b>Responsibilities:</b></h3>
   <ul>
    <ul>
     <li><b> Technical Duties:</b></li>
     <li>Inspect damaged vehicles to assess the extent of damage and determine the necessary repairs. Oversee and verify repair estimates created by the service advisor, including labour costs and required parts.</li>
     <li>Lead and manage the day-to-day activities of the bodyshop, ensuring that all repair and paint jobs are completed to the highest standards.</li>
     <li>Work closely with technicians to provide guidance and training on best practices in repair and painting techniques.</li>
     <li>Implement a quality control system to track and reduce repeat repairs.</li>
     <li>Develop and implement SOPs for repair and paint jobs.</li>
     <li>Introduce continuous improvement initiatives to enhance quality and reduce waste.</li>
     <li>Manage parts and paint inventory, ensuring timely orders to avoid delays.</li>
     <li>Conduct inventory audits and negotiate with suppliers to reduce costs.</li>
     <li>Track parts and materials usage to minimize waste.</li>
     <li><b> Manpower:</b></li>
     <li>Recruit, train, and retain skilled technicians.</li>
     <li>Provide training and guidance to technicians on best practices.</li>
     <li>Manage the holiday calendar for bodyshop technicians, ensuring adequate coverage throughout the year to meet operational demands.</li>
     <li>Implement employee performance management processes.</li>
     <li><b> Financial:</b></li>
     <li>Manage petty cash and prepare the annual budget with the Bodyshop accountant.</li>
     <li>Collaborate with accounts for accurate invoicing and financial reconciliation.</li>
     <li>Forecast manpower and equipment needs.</li>
     <li>Implement cost-reduction strategies.</li>
     <li><b> Customer and Client Relations:</b></li>
     <li>Act as the primary point of contact for clients, handling inquiries, resolving complaints, and ensuring a high level of customer satisfaction.</li>
     <li>Develop and implement customer retention strategies, including loyalty programs, referral incentives, and service packages.</li>
     <li>Build and maintain strong relationships with existing clients while actively seeking new business opportunities.</li>
     <li><b> Reporting and Compliance:</b></li>
     <li>Provide regular updates to senior management on the performance of the bodyshop and any areas of concern.</li>
     <li>Ensure strict adherence to health and safety regulations.</li>
     <li>Maintain accurate records of all bodyshop activities, including repair estimates, invoices, purchase orders, and customer communications.</li>
    </ul>
   </ul>
  </div>
 </div>
 <div>
  <div>
   <h3 class="jobSectionHeader"><b>Requirements:</b></h3>
   <ul>
    <ul>
     <li>1. Bachelor’s degree in Automotive Engineering, Business Management, or a related field (preferred).</li>
     <li>2. Minimum of 5 years of experience in a Bodyshop management role or similar position within the automotive industry in UAE. Preferably someone with a large company’s experience</li>
     <li>3. Familiarity with industry standards and regulations related to automotive repairs, such as OEM (Original Equipment Manufacturer) guidelines, to ensure that all work meets required standards</li>
     <li>4. Certifications in automotive repair or related fields, such as ASE (Automotive Service Excellence) certification, can be an advantage.</li>
    </ul>
   </ul>
  </div>
 </div>
</div>


 
  
   Here at XA Group, we are looking for a candidate with a deep understanding of automotive repair processes, including painting, dent repair, and mechanical work. This role demands extensive knowledge of the tools, materials, and techniques involved to ensure the highest quality of work from our team of painters, mechanics, and denters. The ideal candidate will oversee repair estimates, accurately identify necessary parts through thorough damage assessments, and ensure all repairs meet the highest industry standards.
  
 
 
  
   Responsibilities:
   
    
      Technical Duties:
     Inspect damaged vehicles to assess the extent of damage and determine the necessary repairs. Oversee and verify repair estimates created by the service advisor, including labour costs and required parts.
     Lead and manage the day-to-day activities of the bodyshop, ensuring that all repair and paint jobs are completed to the highest standards.
     Work closely with technicians to provide guidance and training on best practices in repair and painting techniques.
     Implement a quality control system to track and reduce repeat repairs.
     Develop and implement SOPs for repair and paint jobs.
     Introduce continuous improvement initiatives to enhance quality and reduce waste.
     Manage parts and paint inventory, ensuring timely orders to avoid delays.
     Conduct inventory audits and negotiate with suppliers to reduce costs.
     Track parts and materials usage to minimize waste.
      Manpower:
     Recruit, train, and retain skilled technicians.
     Provide training and guidance to technicians on best practices.
     Manage the holiday calendar for bodyshop technicians, ensuring adequate coverage throughout the year to meet operational demands.
     Implement employee performance management processes.
      Financial:
     Manage petty cash and prepare the annual budget with the Bodyshop accountant.
     Collaborate with accounts for accurate invoicing and financial reconciliation.
     Forecast manpower and equipment needs.
     Implement cost-reduction strategies.
      Customer and Client Relations:
     Act as the primary point of contact for clients, handling inquiries, resolving complaints, and ensuring a high level of customer satisfaction.
     Develop and implement customer retention strategies, including loyalty programs, referral incentives, and service packages.
     Build and maintain strong relationships with existing clients while actively seeking new business opportunities.
      Reporting and Compliance:
     Provide regular updates to senior management on the performance of the bodyshop and any areas of concern.
     Ensure strict adherence to health and safety regulations.
     Maintain accurate records of all bodyshop activities, including repair estimates, invoices, purchase orders, and customer communications.
    
   
  
 
 
  
   Requirements:
   
    
     1. Bachelor’s degree in Automotive Engineering, Business Management, or a related field (preferred).
     2. Minimum of 5 years of experience in a Bodyshop management role or similar position within the automotive industry in UAE. Preferably someone with a large company’s experience
     3. Familiarity with industry standards and regulations related to automotive repairs, such as OEM (Original Equipment Manufacturer) guidelines, to ensure that all work meets required standards
     4. Certifications in automotive repair or related fields, such as ASE (Automotive Service Excellence) certification, can be an advantage.
    
   
  
 


Bodyshop Operations Manager - XA Group

Bodyshop Operations Manager

You need prior receptionist or customer service experience, ideally in automotive, strong communication skills, a professional appearance, computer proficiency, and a high school diploma or equivalent.

You will greet customers, assist inquiries, manage appointments, check messages, confirm vehicle pickups, notify customers on deliveries, and send daily estimates to the insurance company.

Customer Relations

Hospitality & Retail

<div>
 <div>
  <div>
   Job Summary:
  </div>
  <div>
   The Automotive Receptionist serves as the first point of contact for customers visiting the dealership or service center. This role is responsible for providing exceptional customer service, managing the front desk operations, handling phone inquiries, scheduling appointments, and ensuring a smooth flow of communication between customers and the service team.
  </div>
 </div>
 <div>
  <div>
   <h3 class="jobSectionHeader"><b>Key Responsibilities</b></h3>
   <ul>
    <ul>
     <li>Greet and welcome customers in a friendly and professional manner.</li>
     <li>Assist customers with inquiries and direct them to the appropriate department or personnel.</li>
     <li>Coordinate with service advisors to manage appointment slots and ensure efficient service operations.</li>
     <li>Check for any messages from customers received overnight or early in the morning.</li>
     <li>Respond to urgent queries and categorize messages that need further attention</li>
     <li>Confirm that all vehicles scheduled for pickup from the previous day have been picked up from addenda.</li>
     <li>Cross-check with the pickup schedule to ensure none were missed.</li>
     <li>Identify vehicles ready for delivery.</li>
     <li>Notify customers via WhatsApp and phone calls regarding the delivery status.</li>
     <li>Prepare and send the daily estimate email to insurance company.</li>
    </ul>
   </ul>
  </div>
 </div><br>
 <div></div>
 <div>
  <div>
   <h3 class="jobSectionHeader"><b> Qualifications:</b></h3>
   <ul>
    <ul>
     <li>Previous experience in a receptionist or customer service role, preferably in the automotive industry.</li>
     <li>Excellent communication and interpersonal skills.</li>
     <li>Professional appearance and demeanor.</li>
     <li>Proficiency in using computer systems, including Microsoft Office and CRM software.</li>
     <li>High school diploma or equivalent</li>
    </ul>
   </ul>
  </div>
 </div>
 <div>
  <div>
   3,000 د.إ - 3,500 د.إ a month
  </div>
 </div>
</div>


 
  
   Job Summary:
  
  
   The Automotive Receptionist serves as the first point of contact for customers visiting the dealership or service center. This role is responsible for providing exceptional customer service, managing the front desk operations, handling phone inquiries, scheduling appointments, and ensuring a smooth flow of communication between customers and the service team.
  
 
 
  
   Key Responsibilities
   
    
     Greet and welcome customers in a friendly and professional manner.
     Assist customers with inquiries and direct them to the appropriate department or personnel.
     Coordinate with service advisors to manage appointment slots and ensure efficient service operations.
     Check for any messages from customers received overnight or early in the morning.
     Respond to urgent queries and categorize messages that need further attention
     Confirm that all vehicles scheduled for pickup from the previous day have been picked up from addenda.
     Cross-check with the pickup schedule to ensure none were missed.
     Identify vehicles ready for delivery.
     Notify customers via WhatsApp and phone calls regarding the delivery status.
     Prepare and send the daily estimate email to insurance company.
    
   
  
 
 
 
  
    Qualifications:
   
    
     Previous experience in a receptionist or customer service role, preferably in the automotive industry.
     Excellent communication and interpersonal skills.
     Professional appearance and demeanor.
     Proficiency in using computer systems, including Microsoft Office and CRM software.
     High school diploma or equivalent
    
   
  
 
 
  
   3,000 د.إ - 3,500 د.إ a month
  
 


Automotive Receptionist - XA Group

Automotive Receptionist

You must be skilled in metal reshaping, basic to advanced welding, panel repair, plasma cutting, windshield replacement, and proficient with body aligning equipment. Quality control is essential.

You will execute body repairs, reshape sheet metal, perform welding, cut panels, replace windshields, align frames, and ensure quality control while maintaining equipment.

Construction & Surveying

<div>
 <div>
  To ensure that the assigned body repairs are executed in line with XA AUTO work procedures and specifications, Time standards and housekeeping standards so that the overall objectives of productivity and quality are met or exceeded.
 </div>
 <div>
  <b> Denting and Body Technician – Level 1</b>
 </div>
 <div>
  Re-shaping sheet metal with hammer and dolly.
 </div>
 <ul>
  <li>Application and sanding of putty</li>
  <li>Basic welding</li>
 </ul>
 <div>
  Carry out level 1 repair above.
 </div>
 <ul>
  <li>Remove and refit body parts.</li>
  <li>Repair damaged panels with washer welder</li>
  <li>Reshaping through metal shrinking</li>
  <li>Working with different types of welding i.e.. spot, Mig, Electric, washer etc.</li>
  <li>Plasma cutting</li>
 </ul>
 <div>
  - Windshield replacement - rubber weather strip type and adhesive type.
 </div>
 <div>
  <b> Body Technician – level 2</b>
 </div>
 <div>
  Carry out Level 2 repair above
 </div>
 <ul>
  <li>Reshape complex panel surface using washer welder.</li>
  <li>Repair by panel cutting and joining.</li>
  <li>Quarter panel cutting and joining</li>
  <li>Repair by use of Body Aligner Equipment.</li>
 </ul>
 <div>
  <b> Body Technician – Level 3</b>
 </div>
 <div>
  Carry our Level 3 repair above.
 </div>
 <ul>
  <li>Repair by advanced use of Body Aligner Equipment.</li>
  <li>Alignment of frame type as well as monologue type body.</li>
  <li>Replacement of side members</li>
  <li>Final inspection and quality control</li>
  <li>Ensure care and maintenance of equipment.</li>
 </ul>
</div>


 
  To ensure that the assigned body repairs are executed in line with XA AUTO work procedures and specifications, Time standards and housekeeping standards so that the overall objectives of productivity and quality are met or exceeded.
 
 
   Denting and Body Technician – Level 1
 
 
  Re-shaping sheet metal with hammer and dolly.
 
 
  Application and sanding of putty
  Basic welding
 
 
  Carry out level 1 repair above.
 
 
  Remove and refit body parts.
  Repair damaged panels with washer welder
  Reshaping through metal shrinking
  Working with different types of welding i.e.. spot, Mig, Electric, washer etc.
  Plasma cutting
 
 
  - Windshield replacement - rubber weather strip type and adhesive type.
 
 
   Body Technician – level 2
 
 
  Carry out Level 2 repair above
 
 
  Reshape complex panel surface using washer welder.
  Repair by panel cutting and joining.
  Quarter panel cutting and joining
  Repair by use of Body Aligner Equipment.
 
 
   Body Technician – Level 3
 
 
  Carry our Level 3 repair above.
 
 
  Repair by advanced use of Body Aligner Equipment.
  Alignment of frame type as well as monologue type body.
  Replacement of side members
  Final inspection and quality control
  Ensure care and maintenance of equipment.
 


Auto Aluminum welder - XA Group

Auto Aluminum welder

You should have automotive service experience, knowledge of car systems, strong communication skills, customer service focus, teamwork ability, and familiarity with automotive software and tools.

You will greet customers, assess vehicle issues, communicate repairs, document services, educate on maintenance importance, and maintain vendor relations for parts and supplies.

<div>
 <div>
  <div>
   XA Group is seeking a qualified and experienced individual to join our team as an Automotive Service Advisor and Estimator. As a Service Advisor, you will be the primary point of contact for customers, providing expert guidance on the necessary repairs and estimating the costs associated with the services.
  </div>
 </div> 
 <div>
  <div>
   <h3 class="jobSectionHeader"><b>Responsibilities:</b></h3>
   <ul>
    <ul>
     <li><b> Customer Interaction:</b></li>
     <li> Greet customers and conduct a thorough consultation to understand their vehicle issues.</li>
     <li> Clearly communicate recommended repairs and maintenance services.</li>
     <li> Address customer concerns and inquiries in a professional and courteous manner.</li>
     <li><b> Technical Understanding:</b></li>
     <li> Stay updated on the latest automotive technologies, parts, and repair methods.</li>
     <li> Collaborate with our skilled technicians to assess and understand the extent of repairs needed.</li>
     <li><b> Documentation:</b></li>
     <li> Record all customer interactions and service details accurately in the system.</li>
     <li> Prepare and present written estimates to customers.</li>
     <li><b> Customer Education:</b></li>
     <li> Explain the importance of recommended services and repairs to customers, emphasizing safety and longevity of their vehicles.</li>
     <li><b> Vendor Relations:</b></li>
     <li> Maintain relationships with suppliers and vendors to stay informed about the latest prices and availability of car parts</li>
    </ul>
   </ul>
  </div>
 </div> 
 <div>
  <div>
   <h3 class="jobSectionHeader"><b>Requirements:</b></h3>
   <ul>
    <ul>
     <li> Proven experience as an Automotive Service Advisor or similar role.</li>
     <li> In-depth knowledge of car parts, mechanical systems, and repair processes.</li>
     <li> Excellent communication and interpersonal skills.</li>
     <li> Strong customer service orientation.</li>
     <li> Ability to work collaboratively with technicians and other team members.</li>
     <li> Familiarity with automotive software and diagnostic tools.</li>
     <li> Exceptional organizational and multitasking abilities.</li>
    </ul>
   </ul>
  </div>
 </div>
</div>


 
  
   XA Group is seeking a qualified and experienced individual to join our team as an Automotive Service Advisor and Estimator. As a Service Advisor, you will be the primary point of contact for customers, providing expert guidance on the necessary repairs and estimating the costs associated with the services.
  
  
 
  
   Responsibilities:
   
    
      Customer Interaction:
      Greet customers and conduct a thorough consultation to understand their vehicle issues.
      Clearly communicate recommended repairs and maintenance services.
      Address customer concerns and inquiries in a professional and courteous manner.
      Technical Understanding:
      Stay updated on the latest automotive technologies, parts, and repair methods.
      Collaborate with our skilled technicians to assess and understand the extent of repairs needed.
      Documentation:
      Record all customer interactions and service details accurately in the system.
      Prepare and present written estimates to customers.
      Customer Education:
      Explain the importance of recommended services and repairs to customers, emphasizing safety and longevity of their vehicles.
      Vendor Relations:
      Maintain relationships with suppliers and vendors to stay informed about the latest prices and availability of car parts
    
   
  
  
 
  
   Requirements:
   
    
      Proven experience as an Automotive Service Advisor or similar role.
      In-depth knowledge of car parts, mechanical systems, and repair processes.
      Excellent communication and interpersonal skills.
      Strong customer service orientation.
      Ability to work collaboratively with technicians and other team members.
      Familiarity with automotive software and diagnostic tools.
      Exceptional organizational and multitasking abilities.
    
   
  
 


XA Group

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