Private medical insurance

Employee Stock Purchase Plan

Work from home reimbursement

Maternity and baby bonding leave

Workplace Pension

Large

Yelp connects people with great local businesses. Our users have contributed approximately 155 million cumulative reviews of almost every type of local business, from restaurants, boutiques and salons to dentists, mechanics, plumbers and more. These reviews are written by people using Yelp to share their everyday local business experiences, giving voice to consumers and bringing “word of mouth” online.

Technology

Yelp

Looking for a #FiveStarCareer? We know just the place!

You have product management experience, are tech-savvy, possess strong business acumen, solve problems using SQL, communicate effectively, and lead collaboration across stakeholders.

You will prioritize product solutions, collaborate with teams to implement features, manage the release cycle, define roadmaps, and advocate for product launches across various stakeholders.

Business, Operations & Strategy

Product

Summary<br><br>Yelp engineering culture is driven by our values: we’re a cooperative team that values individual authenticity and encourages creative solutions to problems. All new engineers deploy working code their first week, and we strive to broaden individual impact with support from managers, mentors, and teams. At the end of the day, we’re all about helping our users, growing as engineers, and having fun in a collaborative environment.<br><br>At Yelp, you have the opportunity to make a real impact on a product used by millions of people every day. If you’re looking to own critical revenue-generating products at a fast-growing consumer company, this role is for you.<br><br>We’re looking for a product manager to help us build great advertising products for Yelp’s emerging and enterprise customers. If you’re looking to own critical revenue-generating products at a fast-growing consumer company, this role is for you. Although many of Yelp’s paying advertisers are small local businesses, thousands of regional and national businesses are highly engaged on Yelp, and our enterprise business is growing quickly.<br><br>This opportunity requires you to be located in the United Kingdom. We’d love to have you apply, even if you don’t feel you meet every single requirement in this posting. At Yelp, we’re looking for great people, not just those who simply check off all the boxes.<br><br>What You'll Do<br><br><br> * Identify, analyze, and prioritize products and solutions that enable enterprise businesses to grow and engage with their customers.<br> * Collaborate with our design, analytics, and engineering teams, and work with stakeholders and clients to understand their motivations and needs.<br> * Work with our all-star engineering team to implement and roll out new features that drive revenue in our enterprise business.<br> * Manage the define / build / release / measure cycle from end-to-end.<br> * Define roadmaps, prioritize features, and evangelize product launches to executives, product managers, Sales, Business Development, and other stakeholders at Yelp.<br> * Move quickly; we strive for perfection but love to release and iterate.<br>   <br>   <br><br>What It Takes To Succeed<br><br><br> * Product Management Experience: Experience as a product manager or product owner, including full responsibility for significant initiatives. Experience in ad tech is preferred not required.<br> * Tech Savvy: Can work with engineers and data scientists to understand how technical decisions and trade-offs impact your product and users.<br> * Strong Business Acumen: Track record of building business cases and gaining buy-in for revenue-generating solutions.<br> * Problem Solver: You can work closely with our Data Science team to drill into problems and identify opportunities, while being comfortable running your own analyses using SQL to dive into key metrics.<br> * Effective Communicator: Ability to zoom in and zoom out; you can get into the weeds with engineering, and translate features into a vision and roadmap non-technicals stakeholders across the organization are excited by.All-<br> * Around Leader: You collaborate well with a range of stakeholders and can create a product vision that others want to follow.<br>   <br>   <br><br>What You'll Get<br><br><br> * Full responsibility for projects from day one, a collaborative team, and a dynamic work environment.<br> * Competitive salary, a pension scheme, and an optional employee stock purchase plan.<br> * 25 days paid holiday (rising to 29 with service), plus one floating holiday.<br> * £150 monthly reimbursement to help cover remote working expenses.<br> * £81 caregiver reimbursement to support dependent care for families.<br> * Private health insurance, including dental and vision.<br> * Flexible working hours and meeting-free Wednesdays.<br> * Regular 3-day Hackathons, bi-weekly learning groups, and productivity spending to support and encourage your career growth.<br> * Opportunities to participate in digital events and conferences.<br> * £81 per month to use toward qualifying wellness expenses.<br> * Quarterly team offsites.<br>   <br>   <br><br>Closing<br><br>Yelp values diversity. We’re proud to be an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, disability, or any other protected status.<br><br>Note: Yelp does not accept agency resumes. Please do not forward resumes to any recruiting alias or employee. Yelp is not responsible for any fees related to unsolicited resumes.<br><br>Recruiting and Applicant Privacy Notice<br><br>

SummaryYelp engineering culture is driven by our values: we’re a cooperative team that values individual authenticity and encourages creative solutions to problems. All new engineers deploy working code their first week, and we strive to broaden individual impact with support from managers, mentors, and teams. At the end of the day, we’re all about helping our users, growing as engineers, and having fun in a collaborative environment.At Yelp, you have the opportunity to make a real impact on a product used by millions of people every day. If you’re looking to own critical revenue-generating products at a fast-growing consumer company, this role is for you.We’re looking for a product manager to help us build great advertising products for Yelp’s emerging and enterprise customers. If you’re looking to own critical revenue-generating products at a fast-growing consumer company, this role is for you. Although many of Yelp’s paying advertisers are small local businesses, thousands of regional and national businesses are highly engaged on Yelp, and our enterprise business is growing quickly.This opportunity requires you to be located in the United Kingdom. We’d love to have you apply, even if you don’t feel you meet every single requirement in this posting. At Yelp, we’re looking for great people, not just those who simply check off all the boxes.What You'll Do * Identify, analyze, and prioritize products and solutions that enable enterprise businesses to grow and engage with their customers. * Collaborate with our design, analytics, and engineering teams, and work with stakeholders and clients to understand their motivations and needs. * Work with our all-star engineering team to implement and roll out new features that drive revenue in our enterprise business. * Manage the define / build / release / measure cycle from end-to-end. * Define roadmaps, prioritize features, and evangelize product launches to executives, product managers, Sales, Business Development, and other stakeholders at Yelp. * Move quickly; we strive for perfection but love to release and iterate.      What It Takes To Succeed * Product Management Experience: Experience as a product manager or product owner, including full responsibility for significant initiatives. Experience in ad tech is preferred not required. * Tech Savvy: Can work with engineers and data scientists to understand how technical decisions and trade-offs impact your product and users. * Strong Business Acumen: Track record of building business cases and gaining buy-in for revenue-generating solutions. * Problem Solver: You can work closely with our Data Science team to drill into problems and identify opportunities, while being comfortable running your own analyses using SQL to dive into key metrics. * Effective Communicator: Ability to zoom in and zoom out; you can get into the weeds with engineering, and translate features into a vision and roadmap non-technicals stakeholders across the organization are excited by.All- * Around Leader: You collaborate well with a range of stakeholders and can create a product vision that others want to follow.      What You'll Get * Full responsibility for projects from day one, a collaborative team, and a dynamic work environment. * Competitive salary, a pension scheme, and an optional employee stock purchase plan. * 25 days paid holiday (rising to 29 with service), plus one floating holiday. * £150 monthly reimbursement to help cover remote working expenses. * £81 caregiver reimbursement to support dependent care for families. * Private health insurance, including dental and vision. * Flexible working hours and meeting-free Wednesdays. * Regular 3-day Hackathons, bi-weekly learning groups, and productivity spending to support and encourage your career growth. * Opportunities to participate in digital events and conferences. * £81 per month to use toward qualifying wellness expenses. * Quarterly team offsites.      ClosingYelp values diversity. We’re proud to be an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, disability, or any other protected status.Note: Yelp does not accept agency resumes. Please do not forward resumes to any recruiting alias or employee. Yelp is not responsible for any fees related to unsolicited resumes.Recruiting and Applicant Privacy Notice

Senior Product Manager - Ads (Remote - UK) - Yelp

United Kingdom

Senior Product Manager - Ads (Remote - UK)

You need 4+ years in strategic sales, expertise in digital advertising, experience managing a $3M+ book, strong analytical skills, and proficiency in Salesforce and Microsoft Office. Travel up to 20%.

You will build relationships with clients and agencies, identify marketing opportunities, collaborate with teams, present tailored solutions, and track revenue for growth and feedback improvement.

Sales & Business Development

Marketing

<div><h2 class="jobSectionHeader"><b>Summary</b></h2><div>
Yelp&rsquo;s mission is to connect people with great local businesses, and that starts with people like you. Yelp&rsquo;s Emerging Accounts team partners with National and Mid-Market businesses to provide industry leading digital advertising solutions. Yelp&rsquo;s premium native search advertising products deliver strong ROI by helping clients connect with potential customers at the bottom of the purchase funnel. Our collaborative sales culture is where your individual contributions make a big impact on the businesses of our clients.</div><div></div><div><br>
The Emerging Accounts, Client Partner works with Yelp&rsquo;s existing clients to grow their spend on Yelp. You will have a defined book of business and will have the opportunity to drive new revenue within those accounts. You will understand your clients&rsquo; business goals, marketing strategies, timelines and budgets to ensure Yelp is a prominent part of their marketing mix. To succeed in this role, you will secure investment in Yelp to drive sales at the local level for your clients. This is a high-energy, client-facing sales role requiring industry expertise and proven sales prowess. The Emerging Accounts, Client Partner role is key to Yelp&rsquo;s success and significant growth is expected from our existing Emerging Account base.</div><div></div><div><br>
We&rsquo;d love to have you apply, even if you don&rsquo;t feel you meet every single requirement in this posting. At Yelp, we&rsquo;re looking for great people, not just those who simply check off all the boxes. This is a full-time remote role based in the United States.</div><h2 class="jobSectionHeader"><b><br>
What you'll do:</b></h2><ul><li>
Be crucial in the development of mapping out client organizations and building relationships with multiple contacts focusing on decision-makers</li><li>
Build relationships with agencies that represent the client</li><li>
Achieve a partnership with the customer success team and work collaboratively with cross functional teams to drive revenue growth with existing customers</li><li>
Become an expert in identifying and capitalizing on all aspects of client&rsquo;s marketing spend</li><li>
Create and present solutions that meet the unique needs of each client</li><li>
Identify additional up-sell and partnership opportunities</li><li>
Develop strong relationships with clients to enable open communication and support between clients and Yelp&rsquo;s Product and Marketing teams</li><li>
Work collaboratively to gather and share customer feedback internally to improve Yelp&rsquo;s ad products and customer experiences</li><li>
Track and accurately forecast revenue to our executive team</li></ul><h2 class="jobSectionHeader"><b><br>
What it takes to succeed:</b></h2><ul><li>
Have earned 4+ years of strategic sales experience with Midmarket, Enterprise or National clients</li><li>
Are well versed in performance based digital advertising products/cost per click advertising (preferred)</li><li>
Have a solid foundation of significantly growing a $3M+ book of business and exceeding goals in an Enterprise organization</li><li>
Excited to take a hands on, creative approach to capitalize on Yelp&rsquo;s opportunity with an existing account base and build deep relationships with National Accounts</li><li>
Are well versed in the ability to use strategic selling skills</li><li>
Have a demonstrated ability to analyze and develop key insights and sales messages through numbers</li><li>
Ability to achieve high activity metrics on a monthly basis</li><li>
Enjoy presenting over the phone and in-person to mid-large size groups</li><li>
Have a solid foundation in presentation and listening skills</li><li>
Proficient in Salesforce, Excel, Word, PowerPoint</li><li>
Excited and able to travel up to 20% of the time</li></ul><h2 class="jobSectionHeader"><b><br>
What you'll get:</b></h2><ul><li>
Effective your first day: Full medical, vision, and dental coverage</li><li>
Mental health support and services via Modern Health</li><li>
15 days PTO (accrual begins on date of hire and increases with 2+ years of tenure thereafter), 7 paid wellness days, 12 paid holidays, plus one floating holiday</li><li>
Up to 14 weeks of parental leave</li><li>
Monthly wellness subsidy</li><li>
Flexible spending account</li><li>
401(k) retirement savings plan</li><li>
Employee stock purchase plan</li><li>
Professional development reimbursement</li><li>
Work from home reimbursement</li><li>
The base salary is $85,000 plus performance based incentives (uncapped commission)</li></ul><h2 class="jobSectionHeader"><b><br>
Closing</b></h2><div><i>
At Yelp, we believe that diversity is an expression of all the unique characteristics that make us human: race, age, sexual orientation, gender identity, religion, disability, and education &mdash; and those are just a few. We recognize that diverse backgrounds and perspectives strengthen our teams and our product. The foundation of our diversity efforts are closely tied to our core values, which include &ldquo;Playing Well With Others&rdquo; and &ldquo;Authenticity.&rdquo;</i></div><div>
</div><div><i>
We&rsquo;re proud to be an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability.</i></div><div>
</div><div><i>
Actual salary offered may vary based on multiple factors, including but not limited to, an individual's location and experience.</i></div><div>
</div><div><i>
We will consider for employment qualified candidates with arrest and conviction records, consistent with applicable law (including, for example, the San Francisco Fair Chance Ordinance for roles based in San Francisco, the Los Angeles County Fair Chance Ordinance for roles based in the unincorporated areas of Los Angeles County, and the California Fair Chance Act for roles based in California).</i></div><div>
</div><div><i>
We are committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-recruiting@yelp.com or 415-969-8488.</i></div><div>
</div><div><i>
Note: Yelp does not accept agency resumes. Please do not forward resumes to any recruiting alias or employee. Yelp is not responsible for any fees related to unsolicited resumes.</i></div><div>
</div><div>
US Recruiting and Applicant Privacy Notice</div></div><div></div>

Summary
Yelp’s mission is to connect people with great local businesses, and that starts with people like you. Yelp’s Emerging Accounts team partners with National and Mid-Market businesses to provide industry leading digital advertising solutions. Yelp’s premium native search advertising products deliver strong ROI by helping clients connect with potential customers at the bottom of the purchase funnel. Our collaborative sales culture is where your individual contributions make a big impact on the businesses of our clients.
The Emerging Accounts, Client Partner works with Yelp’s existing clients to grow their spend on Yelp. You will have a defined book of business and will have the opportunity to drive new revenue within those accounts. You will understand your clients’ business goals, marketing strategies, timelines and budgets to ensure Yelp is a prominent part of their marketing mix. To succeed in this role, you will secure investment in Yelp to drive sales at the local level for your clients. This is a high-energy, client-facing sales role requiring industry expertise and proven sales prowess. The Emerging Accounts, Client Partner role is key to Yelp’s success and significant growth is expected from our existing Emerging Account base.
We’d love to have you apply, even if you don’t feel you meet every single requirement in this posting. At Yelp, we’re looking for great people, not just those who simply check off all the boxes. This is a full-time remote role based in the United States.
What you'll do:
Be crucial in the development of mapping out client organizations and building relationships with multiple contacts focusing on decision-makers
Build relationships with agencies that represent the client
Achieve a partnership with the customer success team and work collaboratively with cross functional teams to drive revenue growth with existing customers
Become an expert in identifying and capitalizing on all aspects of client’s marketing spend
Create and present solutions that meet the unique needs of each client
Identify additional up-sell and partnership opportunities
Develop strong relationships with clients to enable open communication and support between clients and Yelp’s Product and Marketing teams
Work collaboratively to gather and share customer feedback internally to improve Yelp’s ad products and customer experiences
Track and accurately forecast revenue to our executive team
What it takes to succeed:
Have earned 4+ years of strategic sales experience with Midmarket, Enterprise or National clients
Are well versed in performance based digital advertising products/cost per click advertising (preferred)
Have a solid foundation of significantly growing a $3M+ book of business and exceeding goals in an Enterprise organization
Excited to take a hands on, creative approach to capitalize on Yelp’s opportunity with an existing account base and build deep relationships with National Accounts
Are well versed in the ability to use strategic selling skills
Have a demonstrated ability to analyze and develop key insights and sales messages through numbers
Ability to achieve high activity metrics on a monthly basis
Enjoy presenting over the phone and in-person to mid-large size groups
Have a solid foundation in presentation and listening skills
Proficient in Salesforce, Excel, Word, PowerPoint
Excited and able to travel up to 20% of the time
What you'll get:
Effective your first day: Full medical, vision, and dental coverage
Mental health support and services via Modern Health
15 days PTO (accrual begins on date of hire and increases with 2+ years of tenure thereafter), 7 paid wellness days, 12 paid holidays, plus one floating holiday
Up to 14 weeks of parental leave
Monthly wellness subsidy
Flexible spending account
401(k) retirement savings plan
Employee stock purchase plan
Professional development reimbursement
Work from home reimbursement
The base salary is $85,000 plus performance based incentives (uncapped commission)
Closing
At Yelp, we believe that diversity is an expression of all the unique characteristics that make us human: race, age, sexual orientation, gender identity, religion, disability, and education — and those are just a few. We recognize that diverse backgrounds and perspectives strengthen our teams and our product. The foundation of our diversity efforts are closely tied to our core values, which include “Playing Well With Others” and “Authenticity.”

We’re proud to be an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability.

Actual salary offered may vary based on multiple factors, including but not limited to, an individual's location and experience.

We will consider for employment qualified candidates with arrest and conviction records, consistent with applicable law (including, for example, the San Francisco Fair Chance Ordinance for roles based in San Francisco, the Los Angeles County Fair Chance Ordinance for roles based in the unincorporated areas of Los Angeles County, and the California Fair Chance Act for roles based in California).

We are committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-recruiting@yelp.com or 415-969-8488.

Note: Yelp does not accept agency resumes. Please do not forward resumes to any recruiting alias or employee. Yelp is not responsible for any fees related to unsolicited resumes.

US Recruiting and Applicant Privacy Notice

Client Partner, Emerging Accounts - US Remote - Yelp

United States

Client Partner, Emerging Accounts - US Remote

You need a Bachelor’s Degree or 3+ years of client-facing experience, strong communication skills, problem-solving abilities, and a passion for local businesses. Ability to manage time, adapt, and handle tough conversations is essential.

You will support Yelp advertisers, educate clients on ad performance, resolve issues, recommend solutions, communicate effectively, stay organized, and meet monthly goals in a fast-paced environment.

Customer Relations

Reno

<div><h2 class="jobSectionHeader"><b>Summary</b></h2><div><b>
*Please note that while this role will operate remotely, it is required that the candidate resides in the Western region of the United States. This includes candidates residing in </b><b>Pacific</b><b> or </b><b>Mountain</b><b> time zones. At this time we are not considering candidates in the Bay Area*</b></div><div></div><div><br>
Do you love local businesses, and want to help them grow? The Yelp Customer Success team is seeking a dedicated and driven Customer Success Representative to provide a 5-star experience to our small business advertisers! As a member of the Customer Success team, you will be committed to supporting, consulting, and retaining our advertisers post-sale. We&rsquo;d love to have you apply, even if you don&rsquo;t feel you meet every single requirement in this posting. At Yelp, we&rsquo;re looking for great people, not just those who simply check off all the boxes.</div><h2 class="jobSectionHeader"><b><br>
What you'll do:</b></h2><ul><li><div><ul><li><div>
You will help strengthen Yelp&rsquo;s revenue retention by providing exceptional and timely customer support</div></li><li><div>
You will be logged into an inbound phone queue for the majority of your day, consulting and educating our current Yelp advertisers</div></li><li><div>
You will show clients the value of Yelp by highlighting their investment returns through ad performance metrics</div></li><li>
You will use strong listening and conflict resolution skills to handle escalated clients</li><li><div>
You will become an expert in Yelp&rsquo;s advertising solutions and adapt product recommendations quickly to suit client needs - asking probing questions and handling objections will be critical to your success</div></li><li><div>
You will exhibit strong communication skills, both externally with clients and internally with other Yelp employees</div></li><li><div>
You will remain organized and efficient in a fast-paced environment</div></li><li><div>
You will consistently achieve/exceed monthly goals</div></li></ul></div></li></ul><h2 class="jobSectionHeader"><b><br>
What it takes to succeed:</b></h2><ul><li>
You have a Bachelor's Degree or 3+ years of relevant client facing experience</li><li>
You are technically proficient with computers and information systems</li><li>
You have strong communication skills (verbal and written)</li><li>
You excel with problem solving and troubleshooting</li><li>
You have experience in account management, sales, advertising, or small business (preferred)</li><li>
You have a love for local businesses and understand their importance in local economies</li><li>
You have excellent time management and organizational skills with the ability to track and complete numerous details</li><li>
You have the ability to handle tough conversations with business owners in a professional, solutions-oriented manner</li><li>
You have the ability to strike a balance between consulting and supporting as needed</li><li>
You are willing to receive and implement feedback</li><li>
You have the ability to embrace a fast paced and always-changing environment</li></ul><h2 class="jobSectionHeader"><b><br>
What you'll get:</b></h2><ul><li>
Effective your first day: Medical, vision, and dental</li><li>
Mental health support and services via Modern Health</li><li>
15 days PTO (accrual begins on date of hire and increases with 2+ years of tenure thereafter), 12 paid holidays, plus one floating holiday and 7 paid wellness days</li><li>
Up to 14 weeks of parental leave</li><li>
Monthly wellness subsidy</li><li>
Flexible spending account</li><li>
401(k) retirement savings plan</li><li>
Employee stock purchase plan</li><li>
Work from home reimbursement</li><li>
The base salary is $50,000 + performance based incentives</li></ul><h2 class="jobSectionHeader"><b><br>
Closing</b></h2><div><i>
At Yelp, we believe that diversity is an expression of all the unique characteristics that make us human: race, age, sexual orientation, gender identity, religion, disability, and education &mdash; and those are just a few. We recognize that diverse backgrounds and perspectives strengthen our teams and our product. The foundation of our diversity efforts are closely tied to our core values, which include &ldquo;Playing Well With Others&rdquo; and &ldquo;Authenticity.&rdquo;</i></div><div>
</div><div><i>
We&rsquo;re proud to be an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability.</i></div><div>
</div><div><i>
Actual salary offered may vary based on multiple factors, including but not limited to, an individual's location and experience.</i></div><div>
</div><div><i>
We will consider for employment qualified candidates with arrest and conviction records, consistent with applicable law (including, for example, the San Francisco Fair Chance Ordinance for roles based in San Francisco, the Los Angeles County Fair Chance Ordinance for roles based in the unincorporated areas of Los Angeles County, and the California Fair Chance Act for roles based in California).</i></div><div>
</div><div><i>
We are committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-recruiting@yelp.com or 415-969-8488.</i></div><div>
</div><div><i>
Note: Yelp does not accept agency resumes. Please do not forward resumes to any recruiting alias or employee. Yelp is not responsible for any fees related to unsolicited resumes.</i></div><div>
</div><div>
US Recruiting and Applicant Privacy Notice</div><div>
</div><div>
#LI-Remote</div></div>

Summary
*Please note that while this role will operate remotely, it is required that the candidate resides in the Western region of the United States. This includes candidates residing in Pacific or Mountain time zones. At this time we are not considering candidates in the Bay Area*
Do you love local businesses, and want to help them grow? The Yelp Customer Success team is seeking a dedicated and driven Customer Success Representative to provide a 5-star experience to our small business advertisers! As a member of the Customer Success team, you will be committed to supporting, consulting, and retaining our advertisers post-sale. We’d love to have you apply, even if you don’t feel you meet every single requirement in this posting. At Yelp, we’re looking for great people, not just those who simply check off all the boxes.
What you'll do:
You will help strengthen Yelp’s revenue retention by providing exceptional and timely customer support
You will be logged into an inbound phone queue for the majority of your day, consulting and educating our current Yelp advertisers
You will show clients the value of Yelp by highlighting their investment returns through ad performance metrics
You will use strong listening and conflict resolution skills to handle escalated clients
You will become an expert in Yelp’s advertising solutions and adapt product recommendations quickly to suit client needs - asking probing questions and handling objections will be critical to your success
You will exhibit strong communication skills, both externally with clients and internally with other Yelp employees
You will remain organized and efficient in a fast-paced environment
You will consistently achieve/exceed monthly goals
What it takes to succeed:
You have a Bachelor's Degree or 3+ years of relevant client facing experience
You are technically proficient with computers and information systems
You have strong communication skills (verbal and written)
You excel with problem solving and troubleshooting
You have experience in account management, sales, advertising, or small business (preferred)
You have a love for local businesses and understand their importance in local economies
You have excellent time management and organizational skills with the ability to track and complete numerous details
You have the ability to handle tough conversations with business owners in a professional, solutions-oriented manner
You have the ability to strike a balance between consulting and supporting as needed
You are willing to receive and implement feedback
You have the ability to embrace a fast paced and always-changing environment
What you'll get:
Effective your first day: Medical, vision, and dental
Mental health support and services via Modern Health
15 days PTO (accrual begins on date of hire and increases with 2+ years of tenure thereafter), 12 paid holidays, plus one floating holiday and 7 paid wellness days
Up to 14 weeks of parental leave
Monthly wellness subsidy
Flexible spending account
401(k) retirement savings plan
Employee stock purchase plan
Work from home reimbursement
The base salary is $50,000 + performance based incentives
Closing
At Yelp, we believe that diversity is an expression of all the unique characteristics that make us human: race, age, sexual orientation, gender identity, religion, disability, and education — and those are just a few. We recognize that diverse backgrounds and perspectives strengthen our teams and our product. The foundation of our diversity efforts are closely tied to our core values, which include “Playing Well With Others” and “Authenticity.”

We’re proud to be an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability.

Actual salary offered may vary based on multiple factors, including but not limited to, an individual's location and experience.

We will consider for employment qualified candidates with arrest and conviction records, consistent with applicable law (including, for example, the San Francisco Fair Chance Ordinance for roles based in San Francisco, the Los Angeles County Fair Chance Ordinance for roles based in the unincorporated areas of Los Angeles County, and the California Fair Chance Act for roles based in California).

We are committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-recruiting@yelp.com or 415-969-8488.

Note: Yelp does not accept agency resumes. Please do not forward resumes to any recruiting alias or employee. Yelp is not responsible for any fees related to unsolicited resumes.

US Recruiting and Applicant Privacy Notice

#LI-Remote

Inbound Retention Specialist - Sales - US Remote - Western Region - Yelp

Inbound Retention Specialist - Sales - US Remote - Western Region

You need a degree, 3+ years in high-volume sales recruiting, ATS experience, strong organizational and communication skills, knowledge of employment law, and proficiency in OSX and Google Suite.

You will manage applicant pipelines, conduct interviews, ensure hiring goals, create a positive candidate experience, track metrics, and promote Yelp at recruiting events while maintaining professionalism.

People, HR & Administration

California

<div><h2 class="jobSectionHeader"><b>Summary</b></h2><div>
Do you want to be part of a fast paced, innovative and growing organization where your activity directly impacts the bottom line? We are looking for a dynamic Sales Recruiter to join our team. As a Recruiter, you will be responsible for hunting down qualified talent for our high volume sales role. In this position, you will regularly interact and exchange information with all levels of management while vetting out top talent to join our Local Account Executive team. You will positively promote Yelp to the surrounding community and ensure that we create a world-class candidate experience and remain a most sought after place to work.</div><div></div><div><br>
We&rsquo;d love to have you apply, even if you don&rsquo;t feel you meet every single requirement in this posting. At Yelp, we&rsquo;re looking for great people, not just those who simply check off all the boxes. This is a full-time remote role based in the United States.</div><div></div><div><br>
Please note that while this is a remote position, it is required that the candidate resides in the Pacific time zone.</div><h2 class="jobSectionHeader"><b><br>
What you'll do:</b></h2><ul><li>
Proactively manage a large pipeline of inbound applicants to effectively identify sales talent.</li><li>
Manage the applicant through Yelp's interview process while adhering to our applicant qualification standards including phone interviews and video interviews into the offer stage.</li><li>
Work with hiring managers to ensure the hiring process moves forward and monthly goals are met.</li><li>
Train hiring managers on interviewing best practices and lead the example in commitment to hitting hiring goals.</li><li>
Create a world-class candidate experience through all communication and presentations.</li><li>
Manage the offer process, which may include reference and background checks and offer acceptance/declines.</li><li>
Track goals, metrics, and performance of the interview process and regularly provide feedback and make suggestions for improvement.</li><li>
Plan and attend University and Industry recruiting events, job fairs, and unique recruiting strategies and track metrics to determine ROI.</li><li>
Maintain a strong network to surface qualified candidates when needed.</li><li>
Propose and implement ongoing improvements to recruitment efforts.</li><li>
Work with business partners such as HR and Training to gather feedback and make improvements after each hiring class.</li><li>
Promote Yelp to candidates and external service providers with enthusiasm, passion, and authenticity at all times.</li><li>
Complete thorough, informative, and compliant data on each candidate in the process at all times.</li><li>
Operates at the highest standard of professionalism in meetings with internal and external clients and stakeholders, in personal presentation and general interactions.</li><li>
Operate with high integrity and personal accountability.</li></ul><h2 class="jobSectionHeader"><b><br>
What it takes to succeed:</b></h2><ul><li>
Bachelor's degree preferred, HS diploma or GED required.</li><li>
Minimum of three years of experience in a recruiting role or supporting role with an emphasis on high volume sales roles or equivalent experience (managing 100-200 candidates at a time).</li><li>
Experience working remotely in the recruiting space.</li><li>
At least 2 years of experience working in an ATS and processing background checks.</li><li>
Has the skillset to understand new hire compensation packages.</li><li>
Proven organizational skills with ability to prioritize and work well in an environment with competing demands.</li><li>
Excellent communication and interpersonal skills with proven ability to take feedback and build strong productive relationships.</li><li>
Ability to handle confidential information with discretion and maturity.</li><li>
Critical time management skills and personal judgment.</li><li>
Must be knowledgeable and proficient in employment law and immigration requirements.</li><li>
Has the ability to conduct thorough and compliant character reference checks.</li><li>
Proficiency with OSX and Google Suite.</li></ul><h2 class="jobSectionHeader"><b><br>
What you'll get:</b></h2><ul><li>
Effective your first day: Full medical, vision, and dental</li><li>
15 days PTO (accrual begins on date of hire and increases with 2+ years of tenure thereafter), 12 paid holidays, plus one floating holiday</li><li>
Up to 14 weeks of parental leave</li><li>
Monthly wellness subsidy</li><li>
Work from home reimbursement</li><li>
Flexible spending account</li><li>
401(k) retirement savings plan</li><li>
Employee stock purchase plan</li><li>
Compensation range for this position is $74,000.00- $92,000.00 annually. You may also be offered a bonus and benefits.</li></ul><h2 class="jobSectionHeader"><b><br>
Closing</b></h2><div><i>
At Yelp, we believe that diversity is an expression of all the unique characteristics that make us human: race, age, sexual orientation, gender identity, religion, disability, and education &mdash; and those are just a few. We recognize that diverse backgrounds and perspectives strengthen our teams and our product. The foundation of our diversity efforts are closely tied to our core values, which include &ldquo;Playing Well With Others&rdquo; and &ldquo;Authenticity.&rdquo;</i></div><div>
</div><div><i>
We&rsquo;re proud to be an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability.</i></div><div>
</div><div><i>
Actual salary offered may vary based on multiple factors, including but not limited to, an individual's location and experience.</i></div><div>
</div><div><i>
We will consider for employment qualified candidates with arrest and conviction records, consistent with applicable law (including, for example, the San Francisco Fair Chance Ordinance for roles based in San Francisco, the Los Angeles County Fair Chance Ordinance for roles based in the unincorporated areas of Los Angeles County, and the California Fair Chance Act for roles based in California).</i></div><div>
</div><div><i>
We are committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-recruiting@yelp.com or 415-969-8488.</i></div><div>
</div><div><i>
Note: Yelp does not accept agency resumes. Please do not forward resumes to any recruiting alias or employee. Yelp is not responsible for any fees related to unsolicited resumes.</i></div><div>
</div><div>
US Recruiting and Applicant Privacy Notice</div><div>
</div><div>
#LI-Remote</div></div>

Summary
Do you want to be part of a fast paced, innovative and growing organization where your activity directly impacts the bottom line? We are looking for a dynamic Sales Recruiter to join our team. As a Recruiter, you will be responsible for hunting down qualified talent for our high volume sales role. In this position, you will regularly interact and exchange information with all levels of management while vetting out top talent to join our Local Account Executive team. You will positively promote Yelp to the surrounding community and ensure that we create a world-class candidate experience and remain a most sought after place to work.
We’d love to have you apply, even if you don’t feel you meet every single requirement in this posting. At Yelp, we’re looking for great people, not just those who simply check off all the boxes. This is a full-time remote role based in the United States.
Please note that while this is a remote position, it is required that the candidate resides in the Pacific time zone.
What you'll do:
Proactively manage a large pipeline of inbound applicants to effectively identify sales talent.
Manage the applicant through Yelp's interview process while adhering to our applicant qualification standards including phone interviews and video interviews into the offer stage.
Work with hiring managers to ensure the hiring process moves forward and monthly goals are met.
Train hiring managers on interviewing best practices and lead the example in commitment to hitting hiring goals.
Create a world-class candidate experience through all communication and presentations.
Manage the offer process, which may include reference and background checks and offer acceptance/declines.
Track goals, metrics, and performance of the interview process and regularly provide feedback and make suggestions for improvement.
Plan and attend University and Industry recruiting events, job fairs, and unique recruiting strategies and track metrics to determine ROI.
Maintain a strong network to surface qualified candidates when needed.
Propose and implement ongoing improvements to recruitment efforts.
Work with business partners such as HR and Training to gather feedback and make improvements after each hiring class.
Promote Yelp to candidates and external service providers with enthusiasm, passion, and authenticity at all times.
Complete thorough, informative, and compliant data on each candidate in the process at all times.
Operates at the highest standard of professionalism in meetings with internal and external clients and stakeholders, in personal presentation and general interactions.
Operate with high integrity and personal accountability.
What it takes to succeed:
Bachelor's degree preferred, HS diploma or GED required.
Minimum of three years of experience in a recruiting role or supporting role with an emphasis on high volume sales roles or equivalent experience (managing 100-200 candidates at a time).
Experience working remotely in the recruiting space.
At least 2 years of experience working in an ATS and processing background checks.
Has the skillset to understand new hire compensation packages.
Proven organizational skills with ability to prioritize and work well in an environment with competing demands.
Excellent communication and interpersonal skills with proven ability to take feedback and build strong productive relationships.
Ability to handle confidential information with discretion and maturity.
Critical time management skills and personal judgment.
Must be knowledgeable and proficient in employment law and immigration requirements.
Has the ability to conduct thorough and compliant character reference checks.
Proficiency with OSX and Google Suite.
What you'll get:
Effective your first day: Full medical, vision, and dental
15 days PTO (accrual begins on date of hire and increases with 2+ years of tenure thereafter), 12 paid holidays, plus one floating holiday
Up to 14 weeks of parental leave
Monthly wellness subsidy
Work from home reimbursement
Flexible spending account
401(k) retirement savings plan
Employee stock purchase plan
Compensation range for this position is $74,000.00- $92,000.00 annually. You may also be offered a bonus and benefits.
Closing
At Yelp, we believe that diversity is an expression of all the unique characteristics that make us human: race, age, sexual orientation, gender identity, religion, disability, and education — and those are just a few. We recognize that diverse backgrounds and perspectives strengthen our teams and our product. The foundation of our diversity efforts are closely tied to our core values, which include “Playing Well With Others” and “Authenticity.”

We’re proud to be an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability.

Actual salary offered may vary based on multiple factors, including but not limited to, an individual's location and experience.

We will consider for employment qualified candidates with arrest and conviction records, consistent with applicable law (including, for example, the San Francisco Fair Chance Ordinance for roles based in San Francisco, the Los Angeles County Fair Chance Ordinance for roles based in the unincorporated areas of Los Angeles County, and the California Fair Chance Act for roles based in California).

We are committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-recruiting@yelp.com or 415-969-8488.

Note: Yelp does not accept agency resumes. Please do not forward resumes to any recruiting alias or employee. Yelp is not responsible for any fees related to unsolicited resumes.

US Recruiting and Applicant Privacy Notice

#LI-Remote

Sales Recruiter (Remote- Pacific Time) - Yelp

Sales Recruiter (Remote- Pacific Time)

You need business systems analyst experience, strong Salesforce knowledge, excellent collaboration skills, and ideally Salesforce certifications plus experience with large orgs.

You will design and enhance Salesforce tools, manage projects from scoping to rollout, analyze business needs, collaborate on solutions, and ensure successful training and change management.

IT & Cybersecurity

Summary<br><br>Love working with Salesforce? Do you like using your technical knowledge to help catalyze business success? Business Systems Analysts are the drivers for all Sales and Customer Success technical projects for thousands of users across Yelp. They follow projects from conception through execution, forming the bridge between our business teams and technical teams. On an average day, BSAs might be immersed in technical solution design meetings, talking to sales leadership about their strategic goals, documenting user stories, spec-ing out new ideas and always improving the Yelper experience.<br><br>As a BSA at Yelp, you'll have the opportunity to think creatively about how to make internal tools better, scale to support Yelp’s fast growth, and contribute to the success of the sales & CS teams. You'll work with incredible teams of engineers, salesforce admins, product managers, and business partners. Join a fun team where you will continue to develop your skills while helping ensure that Yelp has an effective and scalable platform for our business-critical departments!<br><br>This opportunity requires you to be located in the United Kingdom. We’d love to have you apply, even if you don’t feel you meet every single requirement in this posting. At Yelp, we’re looking for great people, not just those who simply check off all the boxes.<br><br>What You'll Do<br><br><br> * Design, manage and improve our sales and customer success tools and processes (Salesforce.com).<br> * Follow projects from conception through execution including scoping, analysis, functional design, testing, and rollout.<br> * Scoping: Collaborate with business partners to identify and refine project proposals as well as develop project scope, estimates, and detailed work plans.<br> * Analysis & Design: Provide strong analytical, problem solving, technical, and project management skills to understand business needs, define and re-engineer processes, and recommend best practices. Collaborate with technical teams to design quality, scalable solutions.<br> * Testing & Rollout: Ensure that rollouts of new processes and features are successful. Guide change management and support effective training efforts.<br>   <br>   <br><br>What It Takes To Succeed<br><br><br> * Business systems analyst experience.<br> * Clear understanding of Salesforce’s platform, its technical capabilities and limitations.<br> * You are curious, collaborative, detail-oriented, and self-motivated.<br> * Ability to effectively coordinate and manage across multiple business units and technical teams.<br> * Salesforce.com certification (Administrator, Advanced Administrator) and experience working with developers (preferred).<br> * Experience working with complex Salesforce orgs with hundreds or thousands of users (preferred).<br>   <br>   <br><br>What You'll Get<br><br><br> * Full responsibility for projects from day one, a collaborative team, and a dynamic work environment.<br> * Competitive salary with equity in the company, a pension scheme, and an optional employee stock purchase plan.<br> * 25 days paid holiday (rising to 29 with service), plus one floating holiday.<br> * £150 monthly reimbursement to help cover remote working expenses.<br> * £75 caregiver reimbursement to support dependent care for families.<br> * Private health insurance, including dental and vision.<br> * Flexible working hours and meeting-free Wednesdays.<br> * Regular 3-day Hackathons, bi-weekly learning groups, and productivity spending to support and encourage your career growth.<br> * Opportunities to participate in digital events and conferences.<br> * £56 per month to use toward qualifying wellness expenses.<br> * Quarterly team offsites.<br>   <br>   <br><br>Closing<br><br>Yelp values diversity. We’re proud to be an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, disability, or any other protected status.<br><br>Note: Yelp does not accept agency resumes. Please do not forward resumes to any recruiting alias or employee. Yelp is not responsible for any fees related to unsolicited resumes.<br><br>Recruiting and Applicant Privacy Notice<br><br>

SummaryLove working with Salesforce? Do you like using your technical knowledge to help catalyze business success? Business Systems Analysts are the drivers for all Sales and Customer Success technical projects for thousands of users across Yelp. They follow projects from conception through execution, forming the bridge between our business teams and technical teams. On an average day, BSAs might be immersed in technical solution design meetings, talking to sales leadership about their strategic goals, documenting user stories, spec-ing out new ideas and always improving the Yelper experience.As a BSA at Yelp, you'll have the opportunity to think creatively about how to make internal tools better, scale to support Yelp’s fast growth, and contribute to the success of the sales & CS teams. You'll work with incredible teams of engineers, salesforce admins, product managers, and business partners. Join a fun team where you will continue to develop your skills while helping ensure that Yelp has an effective and scalable platform for our business-critical departments!This opportunity requires you to be located in the United Kingdom. We’d love to have you apply, even if you don’t feel you meet every single requirement in this posting. At Yelp, we’re looking for great people, not just those who simply check off all the boxes.What You'll Do * Design, manage and improve our sales and customer success tools and processes (Salesforce.com). * Follow projects from conception through execution including scoping, analysis, functional design, testing, and rollout. * Scoping: Collaborate with business partners to identify and refine project proposals as well as develop project scope, estimates, and detailed work plans. * Analysis & Design: Provide strong analytical, problem solving, technical, and project management skills to understand business needs, define and re-engineer processes, and recommend best practices. Collaborate with technical teams to design quality, scalable solutions. * Testing & Rollout: Ensure that rollouts of new processes and features are successful. Guide change management and support effective training efforts.      What It Takes To Succeed * Business systems analyst experience. * Clear understanding of Salesforce’s platform, its technical capabilities and limitations. * You are curious, collaborative, detail-oriented, and self-motivated. * Ability to effectively coordinate and manage across multiple business units and technical teams. * Salesforce.com certification (Administrator, Advanced Administrator) and experience working with developers (preferred). * Experience working with complex Salesforce orgs with hundreds or thousands of users (preferred).      What You'll Get * Full responsibility for projects from day one, a collaborative team, and a dynamic work environment. * Competitive salary with equity in the company, a pension scheme, and an optional employee stock purchase plan. * 25 days paid holiday (rising to 29 with service), plus one floating holiday. * £150 monthly reimbursement to help cover remote working expenses. * £75 caregiver reimbursement to support dependent care for families. * Private health insurance, including dental and vision. * Flexible working hours and meeting-free Wednesdays. * Regular 3-day Hackathons, bi-weekly learning groups, and productivity spending to support and encourage your career growth. * Opportunities to participate in digital events and conferences. * £56 per month to use toward qualifying wellness expenses. * Quarterly team offsites.      ClosingYelp values diversity. We’re proud to be an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, disability, or any other protected status.Note: Yelp does not accept agency resumes. Please do not forward resumes to any recruiting alias or employee. Yelp is not responsible for any fees related to unsolicited resumes.Recruiting and Applicant Privacy Notice

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