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2025 Product Operations MBA Intern, US

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Uber

Feb 17

  • Internship
    Full-time
    Summer Internship
  • IT & Cybersecurity
    Product
  • Sunnyvale

AI generated summary

  • You must be a first-year MBA student graduating in 2026, with product experience, problem-solving skills, SQL proficiency, data analysis, communication skills, and remote collaboration ability.
  • You will solve a global business problem by enhancing or developing a product, collaborating with stakeholders, analyzing user experiences, and partnering with tech teams for implementation.

Requirements

  • Currently enrolled as a first-year MBA student, expected to graduate in 2026
  • Experience in problem-solving and proposing outstanding solutions to complex issues
  • Ability to use data to develop insights and measure performance
  • Minimum 1-2 years of experience in product management, product development or product operations
  • Outstanding written and verbal communication skills across multiple functions and teams - a natural storyteller and consensus builder
  • SQL proficiency
  • Experience with using Tableau, DataStudio and similar visualization tools
  • Demonstrated success in using data to make customer focused decisions and to facilitate behavior change in support organizations
  • Experience with process design and optimization, program management, customer support strategies, and / or quality assurance
  • Ability to work with remote teams and across time zones to develop strategies and foster a cohesive and creative work environment

Responsibilities

  • In this role you will be responsible for solving a live business problem relevant globally leveraging Tech. The product developed (new or reuse existing product with enhancements) will be used globally by all markets where Uber operates. Scope involves working with multiple business stakeholders to bring clarity to the problem, draw out current user experiences, industry research and explore potential solutions. Intern also will partner with Product Managers and tech teams to operationalise the solution end to end.

FAQs

What is the duration of the internship?

The internship lasts for 12 weeks during the Summer.

What qualifications are required for this internship?

Candidates must be currently enrolled as a first-year MBA student, expected to graduate in 2026, and should have experience in problem-solving and proposing solutions to complex issues, as well as the ability to use data to develop insights and measure performance.

Is prior experience in product management necessary?

While not necessary, a minimum of 1-2 years of experience in product management, product development, or product operations is preferred.

What skills are preferred for candidates applying for this role?

Preferred skills include outstanding written and verbal communication, SQL proficiency, experience with visualization tools like Tableau, data-driven decision-making, process design and optimization, and the ability to work with remote teams.

Who will interns work with during this role?

Interns will collaborate with multiple business stakeholders, Product Managers, and tech teams to solve business problems and operationalize solutions.

What team will the intern be a part of?

The intern will be part of the Agent Digital Experience team within the Global Digital Experience (GDX) team.

Is there a focus on global projects for this internship?

Yes, the product developed will be used globally across all markets where Uber operates.

Will interns need to conduct industry research?

Yes, interns will be responsible for drawing out current user experiences, conducting industry research, and exploring potential solutions.

What is the purpose of the Global Digital Experience (GDX) team?

The GDX team focuses on using technology to solve business problems and challenges in the Community Operations space.

How important is data in this role?

Data is crucial as interns are expected to use it to derive insights, measure performance, and make customer-focused decisions.

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Uber

We reimagine the way the world moves for the better.

Technology
Industry
10,001+
Employees
2009
Founded Year

Mission & Purpose

We are Uber. The go-getters. The kind of people who are relentless about our mission to help people go anywhere and get anything and earn their way. Movement is what we power. It’s our lifeblood. It runs through our veins. It’s what gets us out of bed each morning. It pushes us to constantly reimagine how we can move better. For you. For all the places you want to go. For all the things you want to get. For all the ways you want to earn. Across the entire world. In real time. At the incredible speed of now. The idea for Uber was born on a snowy night in Paris in 2008, and ever since then our DNA of reimagination and reinvention carries on. We’ve grown into a global platform powering flexible earnings and the movement of people and things in ever expanding ways. We’ve gone from connecting rides on 4 wheels to 2 wheels to 18-wheel freight deliveries. From takeout meals to daily essentials to prescription drugs to just about anything you need at any time and earning your way. From drivers with background checks to real-time verification, safety is a top priority every single day. At Uber, the pursuit of reimagination is never finished, never stops, and is always just beginning.

Culture & Values

  • Go get it

    Bring the mindset of a champion. Our ambition is what drives us to achieve our mission. How we define a champion mindset isn’t based on how we perform on our best days, it’s how we respond on the worst days. We hustle, embrace the grind, overcome adversity, and play to win for the people we serve. Because it matters.

  • Trip obsessed

    Make magic in the marketplace. The trip is where the marketplace comes to life. The earner, rider, eater, carrier and merchant are the people who connect in our marketplace - and we see every side. This requires judgment to make difficult trade-offs, blending algorithms with human ingenuity, and the ability to create simplicity from complexity. When we get the balance right for everyone, Uber magic happens.

  • Build with heart

    We care. We work at Uber because our products profoundly affect lives and we care deeply about our impact. Putting ourselves in the shoes of the people who connect in our marketplace helps us build better products that positively impact our communities and partners. Our care drives us to perfect our craft.

  • Stand for safety

    Safety never stops. We embed safety into everything we do. Our relentless pursuit to make Uber safer for everyone using our platform will continue to make us an industry leader for safety. We know the work of safety never stops, yet we can and will challenge ourselves to always be better for the communities we serve.

  • See the forest and the trees

    Know the details that matter. Building for the intersection of the physical and digital worlds at global scale requires seeing the big picture and the details. Knowing the important details can change the approach, and small improvements can compound into enormous impact over time.

  • One Uber

    Bet on something bigger. It’s powerful to be a part of something bigger than any one of us, or any one team. That’s why we work together to do what’s best for Uber, not the individual or team. We actively support our teammates, and they support us - especially when we hit the inevitable bumps in the road. We say what we mean, disagree and commit, and celebrate our progress, together.

  • Great minds don't think alike

    Diversity makes us stronger. We seek out diversity. Diversity of ideas. Identity. Ethnicity. Experience. Education. The more diverse we become, the more we can adapt and ultimately achieve our mission. When we reflect the incredible diversity of the people who connect on our platform, we make better decisions that benefit the world.

Benefits

  • Comprehensive Healthcare

  • Flexible Work

  • Uniquely Uber

  • Health & Wellness