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2025 Strategy & Planning MBA Intern, US

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Uber

Jan 27

Applications are closed

  • Internship
    Full-time
    Summer Internship
  • Data
    Business, Operations & Strategy
  • San Francisco

Requirements

  • Currently enrolled in MBA program (graduating by May 2026)
  • Minimum of 2 years of professional experience
  • Sophisticated skills in Microsoft Excel / Google Sheets
  • 4 years of experience in strategy consulting, investment banking, tech, or engineering, or 5 years of experience in corporate strategy
  • Experience building financial / economic / analytical models, both high-level and detailed
  • Experience working in highly collaborative work environments
  • Experience leading large cross-functional and data-driven projects
  • Experience crafting executive-ready material (decks, recommendations) and working closely with senior leaders
  • Ability to work with ambiguity in a fast-paced environment
  • Critical thinking / ability to understand strategic business drivers across disparate businesses will be essential to success

Responsibilities

  • Help craft Uber's customer care strategy and support for the future
  • Run analysis and develop strategic insights in globe-spanning projects to enable Uber's leadership decision-making
  • Scope new opportunities across verticals & industries, performing a broad range of quantitative and qualitative analysis
  • Build executive-ready materials, present information and work cross-functionally with all levels of the business including the CommOps Executive team
  • Provide thought leadership on problems without precedent by setting strategic priorities, aligning the vision, and sharing standard processes
  • Help find opportunities in our processes and operating models, and support strategic projects sought at making improvements with global impact
  • Collaborate with other members of CommOps

FAQs

What is the primary objective of the 2025 Strategy & Planning MBA Intern role at Uber?

The primary objective is to help drive the strategic vision of the organization by delivering high-priority strategy projects, performing analyses, generating insights, and contributing to initiatives that enhance Uber's support operations.

What qualifications are required for the MBA intern position?

Candidates must be currently enrolled in an MBA program (graduating by May 2026) and have a minimum of 2 years of professional experience.

What skills are preferred for candidates applying for this internship?

Preferred candidates should have sophisticated skills in Microsoft Excel/Google Sheets, experience in strategy consulting, investment banking, tech, or engineering, as well as experience in leading cross-functional projects and crafting executive-ready materials.

Will interns be expected to work independently or in a team setting?

Interns will be expected to work collaboratively within teams and cross-functionally with various levels of the business, emphasizing teamwork and communication.

What kind of projects will the intern be involved in?

Interns will be involved in various globe-spanning projects that include running analyses, developing strategic insights, and identifying operational improvement opportunities to enhance customer care strategy.

Is prior experience in customer service or operations support necessary for this role?

While not explicitly required, experience in customer service or operations support may be beneficial, given the focus on enhancing support operations at Uber.

How is success defined in this internship role?

Success is defined by the ability to deliver impactful strategic projects, provide actionable insights, and improve Uber's support operations through critical thinking and a data-driven approach.

What types of materials will interns be expected to create?

Interns will be expected to create executive-ready materials, including presentations and recommendations, to communicate insights and proposals effectively to senior leaders.

What is the hourly rate for this internship position?

The base hourly rate for this role is USD $51.00 per hour for New York, NY, and San Francisco, CA-based roles.

Are there any specific benefits offered to interns in this position?

Yes, interns will be eligible for various benefits as part of their internship role at Uber.

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Uber

We reimagine the way the world moves for the better.

Technology
Industry
10,001+
Employees
2009
Founded Year

Mission & Purpose

We are Uber. The go-getters. The kind of people who are relentless about our mission to help people go anywhere and get anything and earn their way. Movement is what we power. It’s our lifeblood. It runs through our veins. It’s what gets us out of bed each morning. It pushes us to constantly reimagine how we can move better. For you. For all the places you want to go. For all the things you want to get. For all the ways you want to earn. Across the entire world. In real time. At the incredible speed of now. The idea for Uber was born on a snowy night in Paris in 2008, and ever since then our DNA of reimagination and reinvention carries on. We’ve grown into a global platform powering flexible earnings and the movement of people and things in ever expanding ways. We’ve gone from connecting rides on 4 wheels to 2 wheels to 18-wheel freight deliveries. From takeout meals to daily essentials to prescription drugs to just about anything you need at any time and earning your way. From drivers with background checks to real-time verification, safety is a top priority every single day. At Uber, the pursuit of reimagination is never finished, never stops, and is always just beginning.

Culture & Values

  • Go get it

    Bring the mindset of a champion. Our ambition is what drives us to achieve our mission. How we define a champion mindset isn’t based on how we perform on our best days, it’s how we respond on the worst days. We hustle, embrace the grind, overcome adversity, and play to win for the people we serve. Because it matters.

  • Trip obsessed

    Make magic in the marketplace. The trip is where the marketplace comes to life. The earner, rider, eater, carrier and merchant are the people who connect in our marketplace - and we see every side. This requires judgment to make difficult trade-offs, blending algorithms with human ingenuity, and the ability to create simplicity from complexity. When we get the balance right for everyone, Uber magic happens.

  • Build with heart

    We care. We work at Uber because our products profoundly affect lives and we care deeply about our impact. Putting ourselves in the shoes of the people who connect in our marketplace helps us build better products that positively impact our communities and partners. Our care drives us to perfect our craft.

  • Stand for safety

    Safety never stops. We embed safety into everything we do. Our relentless pursuit to make Uber safer for everyone using our platform will continue to make us an industry leader for safety. We know the work of safety never stops, yet we can and will challenge ourselves to always be better for the communities we serve.

  • See the forest and the trees

    Know the details that matter. Building for the intersection of the physical and digital worlds at global scale requires seeing the big picture and the details. Knowing the important details can change the approach, and small improvements can compound into enormous impact over time.

  • One Uber

    Bet on something bigger. It’s powerful to be a part of something bigger than any one of us, or any one team. That’s why we work together to do what’s best for Uber, not the individual or team. We actively support our teammates, and they support us - especially when we hit the inevitable bumps in the road. We say what we mean, disagree and commit, and celebrate our progress, together.

  • Great minds don't think alike

    Diversity makes us stronger. We seek out diversity. Diversity of ideas. Identity. Ethnicity. Experience. Education. The more diverse we become, the more we can adapt and ultimately achieve our mission. When we reflect the incredible diversity of the people who connect on our platform, we make better decisions that benefit the world.

Benefits

  • Comprehensive Healthcare

  • Flexible Work

  • Uniquely Uber

  • Health & Wellness

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