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Internship

Account Management Intern

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OneDigital

•

1mo ago

🚀 Off-cycle Internship

Atlanta

⌛ Closed
Applications are closed

Off-cycle Internship

Sales & Business Development•Atlanta

Description

  • Account Management Interns have a role in delivering OneDigital’s value proposition.They will shadow critical players as they develop client relationships and work towards overall client retention. Account Management Interns will partner with a Client Service Team or POD to support the block of business needs to assist in retaining a shared book of business.
  • Account Management Interns will become knowledgeable about every component of their clients’ benefit programs and other OneDigital business vertical services.They meet with client teams to plan and assist in executing critical components of the strategic plan for client’s benefit programs.Account Management Interns will assist in project managing a client’s annual open enrollment and renewal implementation process and develop customized communication strategies including communication modes, tools, vendors, and Open Enrollment and New Hire Orientation meetings. This role also coordinates client’s wellbeing initiatives and incorporates this into the overarching communication strategy.
  • Account Management Interns will assist in responding to client day-to-day needs and partner with a cross-section of internal teammates and external vendor partners to meet client deliverables.

Requirements

  • Works independently, with little day-to-day direct supervision.
  • Expert relationship skills. Builds trust and rapport with clients, teammates, and vendors.
  • Excellent communication skills (listens, speaks, and writes well); able to interact effectively with people of all levels of responsibility and authority.
  • Highly organized.
  • Manages multiple projects and deadlines effectively.
  • Works effectively in a fast-paced environment.
  • High level of resiliency.
  • Skillful at proactively identifying potential issues and developing solutions.
  • Proficient in MS Office (Excel, PowerPoint, Outlook). Experience with Brainshark preferred.
  • Behavior exemplifies the OneDigital shared values.
  • This position involves light lifting and transporting of boxes that may weigh up to 25 pounds each.
  • This position will require getting to and from client locations and physical office. For that, reliable transportation and punctuality is required.
  • Education, Training and Experience:
  • Current Junior or Senior at an accredited university or college.
  • At minimum, High school diploma required.

Education requirements

Currently Studying
Undergraduate
Third Year
Final Year

Area of Responsibilities

Sales & Business Development

Responsibilities

  • Works as part of a team to effectively retain a book of business.
  • Builds excellent internal client and vendor partner relationships.
  • Assesses the nature of a problem and works toward a quick resolution.
  • Effectively communicates with all members of the client team, keeping them informed of developments, delays, and client project work requests.
  • Help support Account Managers in adhering to clear timelines for client’s open enrollment and renewal implementation.
  • Updates OneDigital’s internal system of record to document client work, meetings, project status, client-related documents, and other client details.
  • Assist in project managing open enrollment, new hire orientations, wellbeing programs, communications, and benefit administration needs.
  • Guides and directs the work of the Employee Engagement team for development of client deliverables including booklets, brochures, flyers, postcards, benefits-at-a-glance, custom animated videos, and more.
  • Provides clients with visibility of employer compliance requirements and timelines.
  • Assist in project managing implementation of new policies and plans.
  • Completes other duties as assigned.
  • Attends training opportunities and regularly participates in coursework to either earn or maintain professional designations.
  • Maintains a positive can-do attitude.

Details

Work type

Full time

Work mode

office

Location

Atlanta