FAQs
What is the salary for the Aftersales Apprentice position?
The salary for the Aftersales Apprentice position is £14,902.61 per annum.
How long is the apprenticeship program?
The apprenticeship program lasts for 16 months.
What qualifications will I receive upon completion of the apprenticeship?
Upon successful completion, you will receive a Level 2 Customer Service Practitioner Standard and BMW specific certifications.
What kind of training will I receive as an apprentice?
Training will be delivered through a combination of virtual classroom remote learning and face-to-face block release weeks at state-of-the-art training centers, supported by a personal mentor in the workplace.
Are there any specific skills or qualifications required for this job?
Yes, we are looking for skills such as punctuality, the ability to work well under pressure, great team player and communication skills, and a drive to exceed targets. A GCSE (or equivalent) in Math, English, and Science is also required.
What does the company provide in terms of employee benefits?
The company offers 33 days’ annual leave (including bank holidays), retail discounts, gym discounts, cash healthcare plans, car discounts, a flexible pension scheme, family-friendly policies, and a wellbeing program, among other benefits.
What opportunities for progression are available after completing the apprenticeship?
Upon completing your apprenticeship, there are excellent earning and progression opportunities available, including the prospect of becoming a fully qualified service advisor.
Do I need prior experience in the automotive industry to apply?
No, you do not need to have prior experience in the automotive industry to apply. We welcome enthusiastic individuals who are willing to learn.
What are the working hours for the Aftersales Apprentice role?
Specific working hours are not mentioned, but the role may involve interacting with customers face-to-face and over the phone during business hours.
Will I have the chance to engage directly with customers?
Yes, as an Aftersales Apprentice, you will be responsible for customer service, arranging bookings, and interacting with customers both face-to-face and on the phone.