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AI Customer Intelligence Intern

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NetApp

Mar 6

  • Internship
    Full-time
    Summer Internship
  • Data
    Marketing
  • Boulder

AI generated summary

  • You must be enrolled in an educational or professional program through summer 2025 or later.
  • You will identify customers using AI with NetApp, interview account teams, analyze decision-making processes, and synthesize insights to inform marketing and research strategies.

Requirements

  • Must be enrolled in an educational or professional program through summer 2025 or later.

Responsibilities

  • Identify customers and account teams that are running AI projects with NetApp equipment/services
  • Interview account teams
  • Create a comprehensive identification of key stakeholders in the purchasing process: decision makers / influencer
  • Key solution/strategic elements that contributed to success
  • Content, tools, touch points used in the deal process
  • What could have been improved?
  • Customer interviews if possible
  • Identify customers and account teams that are running AI workloads that could run on NetApp offerings, but customer chose competitor
  • Interview account teams
  • What workloads are being used on competitor offerings
  • Who were the key stakeholders in the decision making process
  • What systems are they currently running AI on
  • What are opportunities to convert, what will it take
  • May be more challenging to conduct with sales team – needs to be handled delicately
  • Rapid completion after opportunity close, time is of the essence
  • Direct customer interviews is ideal but may be complex
  • Synthesize the trends & key learnings
  • Build recommendations for AI Marketing based on discovery
  • Develop recommendations for additional validation research based on insights from this discovery phase

FAQs

What is the job title for this internship?

The job title is AI Customer Intelligence Intern.

Where is the internship located?

The internship is located in Boulder, Colorado, United States.

What type of company is NetApp?

NetApp is an intelligent data infrastructure company that helps organizations store, manage, protect, and retain their data.

What will the primary focus of the internship be?

The primary focus will be on conducting Win/Loss and Stakeholder analysis of AI opportunities, collaborating with teams across Corporate Marketing, Sales, Alliances, Product Management, and Solution Engineering.

What educational qualifications are required for this internship?

Candidates must be enrolled in an educational or professional program through summer 2025 or later.

Will there be opportunities for direct customer interviews?

Yes, there may be opportunities for direct customer interviews, but this may be complex and will depend on circumstances.

How will the recommendations from the intern's work be used?

The intern will synthesize trends and key learnings to build recommendations for AI Marketing and develop recommendations for additional validation research based on insights from the discovery phase.

Are there any benefits offered with this internship?

Yes, the compensation package includes benefits such as health insurance, retirement plans, paid time off, and various other benefits subject to regional variations.

What is the company's stance on diversity and inclusion?

NetApp fully embraces and advances a diverse, inclusive global workforce and fosters a culture of belonging that leverages the backgrounds and perspectives of all employees, customers, and partners.

How does NetApp approach work-life balance?

NetApp enables a healthy work-life balance, offering programs like volunteer time off and comprehensive medical and wellness plans.

How can candidates submit their application?

Candidates must submit their applications through the NetApp company website to ensure a streamlined and fair hiring process.

Does NetApp encourage candidates who may not meet all qualifications to apply?

Yes, NetApp encourages candidates to apply even if they do not feel 100% qualified, as they value diverse applicants.

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NetApp

All-flash, no compromise.

Consulting
Industry
10,001+
Employees
1992
Founded Year

Mission & Purpose

NetApp is a multinational company that specialises in providing data management and storage solutions for businesses and organisations. They offer a comprehensive portfolio of products and services designed to help enterprises efficiently store, manage, protect, and analyse their data. NetApp's ultimate mission is to empower organisations to unleash the full potential of their data by providing innovative and reliable storage infrastructure solutions. Their purpose is to enable businesses to transform their data into a strategic asset, driving digital transformation, improving operational efficiency, and fostering innovation. NetApp aims to deliver exceptional value to their customers by ensuring data availability, scalability, and security, ultimately helping businesses thrive in the digital era.

Culture & Values

  • Put the customer at the center

    You don’t become a deeply trusted, indispensable partner without listening to customers, walking in their shoes, and propelling your orbit with a strong point of view.

  • Care for each other and our communities

    Caring for each other and our communities takes large doses of humility and kindness—mixed with building deep, authentic connections and topped with an unwavering commitment to collaboration.

  • Build belonging every day

    By embedding diversity and inclusion into every decision that we make, we open the door to other voices, different perspectives, and most important, our true potential for innovation.

  • Embrace a growth mindset

    We step out of our comfort zone even when it's scary and learn from both our failures and our successes. This keeps us from stepping into the dreaded fixed-mindset quicksand.

  • Think and act like owners

    Showing up with our A game, being accountable, and acting with speed and integrity are the keys to unlocking the sense of ownership that's necessary to create the future.

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