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Alternant - Banquets (H/F)

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RAFFLES

10d ago

  • Internship
    Full-time
    Placement Program
  • Customer Relations
    Hospitality & Retail
  • Quick Apply

AI generated summary

  • You should be pursuing a hospitality diploma, have a passion for luxury service, excellent presentation, teamwork skills, and be organized. French is essential; English is a plus. Previous experience preferred.
  • You will set up event spaces, welcome guests courteously, assist service staff, coordinate teams, ensure events run smoothly, maintain cleanliness, and suggest service improvements.

Requirements

  • Vous préparez un diplôme en Hôtellerie-Restauration, Gestion ou un domaine similaire.
  • Vous avez une véritable passion pour l’hôtellerie de luxe et le service client.
  • Vous possédez une excellente présentation, ainsi qu'un sens aigu du détail et du service.
  • Vous êtes organisé(e), rigoureux(se), avec une capacité à travailler en équipe dans un environnement dynamique.
  • Vous maîtrisez le français et avez une bonne connaissance de l’anglais (une troisième langue serait un plus).
  • Une première expérience dans un poste similaire ou dans l’hôtellerie de luxe serait appréciée.

Responsibilities

  • Participer à la mise en place des salles pour différents événements (mariages, conférences, cocktails, etc.).
  • Accueillir les invités avec professionnalisme et courtoisie en respectant les standards du palace.
  • Assister le personnel de service durant les banquets pour garantir une expérience client fluide et mémorable.
  • Veiller à la bonne coordination des équipes de service lors des événements.
  • Participer au suivi du bon déroulement des banquets, de la préparation jusqu’à la conclusion de l’événement.
  • Maintenir la propreté et l’ordre des espaces de réception avant, pendant et après les événements.
  • Proposer des améliorations et contribuer à la mise en place de nouveaux standards pour un service toujours plus personnalisé et raffiné.

FAQs

What does the alternant role in Banquets entail?

The alternant will assist in setting up rooms for various events, welcoming guests, supporting service staff during banquets, coordinating service teams, and maintaining cleanliness in reception areas.

What qualifications are required for the alternant position?

Candidates should be preparing for a diploma in Hôtellerie-Restauration, Gestion, or a similar field, have a passion for luxury hospitality and customer service, possess excellent presentation and attention to detail, and be organized and team-oriented. Proficiency in French and good knowledge of English are required, while a third language is a plus.

Is previous experience necessary for this role?

A first experience in a similar position or in luxury hospitality is appreciated but not mandatory.

What are the benefits offered to the alternant?

Benefits include a thirteenth month salary, meal allowance, full reimbursement for public transport (Pass Navigo), additional hours pay, health insurance, employee accommodation, Heartist Accor card, specific advantages, and more.

What types of events will the alternant work with?

The alternant will work with a variety of prestigious events including weddings, conferences, and cocktails.

How does the hotel support the development of its employees?

The hotel aims to attract and retain employees by providing the best career and development opportunities within the group.

Are language skills important for this position?

Yes, mastery of French and a good command of English are important, and knowledge of a third language would be advantageous.

Is the alternant position suitable for someone with no experience in hospitality?

While previous experience in hospitality is appreciated, the position is also open to candidates who are currently pursuing their education and are eager to learn.

RAFFLES

Travel & Leisure
Industry
501-1000
Employees
1887
Founded Year

Mission & Purpose

Founded in Singapore in 1887, Raffles Hotels, Resorts and Residences are places where ideas are born, history is made, and stories and legends are created. At each landmark address, distinguished guests and residents will find a world of timeless elegance and enchanted glamour, where Raffles’ renowned legacy of gracious service knows no bounds. As the authentic heart of a destination, Raffles champions fine art and design, and fosters culture in all its forms, guiding guests to make discoveries in their own time and way. Raffles’ commitment to local communities is expressed through diverse initiatives with a unified mission to actively support the arts and the environment. From one generation to the next, visitors arrive as guests, leave as friends, and return as family. Raffles can be found in key international locations including Singapore, Paris, London, Boston, Istanbul, Dubai, Doha, Maldives, Udaipur, Phnom Penh and Bali, among others. Raffles is part of Accor, a world leading hospitality group.