Apprentice Customer Advisor

Nov 1

Applications are closed

Internship
Full-time
Off-cycle Internship
Customer Relations
Sales & Business Development
Doncaster

Requirements

Where: EE Doncaster
Full time: Apprentice
Salary: £20,280.00 per year
Wondering If You’re What We’re Looking For?
We believe in a completely personal environment, where you’re treated like you want to be treated.
We’re committed to working together to build a community where everyone feels they belong.
Whatever your age, race, sexuality, disability, religion or gender identity, we recognise and celebrate our differences and embrace diversity at all levels.
Everyone is welcome at Plusnet.
Are you bold and want to get paid?
A little bit brilliant but want to keep learning?
And really clear you want to start a career?
If so, wow, you could really be Plusnet.
You can come from any background and all you need is the energy, talent and ambition to launch an amazing career at Plusnet.
So buckle up and get ready to learn loads, earn fast, receive training towards an NVQ and enjoy all the extras you’d expect from Britain’s most cutting-edge mobile network.
We are more than a team at Plusnet; we are a family, and this ethos includes our customers too.
This means that your role will be to make sure our customers receive an exceptional and personal service every single time.
We are passionate about helping you progress your career and are committed to your growth and development.
When the time is right for you, we’ll be right there and will do everything we can to help you get to where you want to be.
If you think you’d be a great fit we’d love to hear from you.
Reach out to get the conversation started!

Responsibilities

Join our multi award winning Apprenticeship scheme and you’ll use your charm, enthusiasm and belief to ensure our customers experience the best of Plusnet every time they talk to us.
In our customer service team we help people get to grips with everything from their bill and their contract, to a particular feature on their new smartphone.
This means that your role will be to make sure our customers receive an exceptional and personal service every single time.

FAQs

What is the job title for this position?

The job title is Apprentice Customer Advisor.

Where is the job located?

The job is located at the Doncaster Contact Centre, Doncaster, United Kingdom.

What is the salary for the Apprentice Customer Advisor position?

The salary for this position is £20,280.00 per year.

Is this a full-time position?

Yes, this is a full-time apprenticeship position.

What type of experience do I need to apply?

You can come from any background, but you need to have energy, talent, and ambition to launch an amazing career at Plusnet.

What training will be provided in this role?

You will receive training towards an NVQ as part of the apprenticeship scheme.

What benefits are offered to employees in this role?

Benefits include a great salary with incentives, discounts on EE & Plusnet products, support for career development, volunteering days, optional private healthcare and dental, and concierge service.

What is the company culture like at Plusnet?

Plusnet fosters a personal and inclusive environment where diversity is celebrated, and everyone is made to feel welcome.

How can I apply for this position?

If you think you’d be a great fit, you can reach out to Plusnet to start the conversation about applying.

Will I have opportunities for career advancement?

Yes, Plusnet is passionate about helping you progress your career and is committed to your growth and development.

EE

Telecommunications

Industry

10,001+

Employees

2012

Founded Year

Mission & Purpose

EE is a leading digital communications company in the UK, providing mobile and broadband services. Their ultimate mission is to deliver the best network and outstanding service to keep customers connected to the things that matter most. EE aims to offer reliable, high-speed internet access and innovative mobile solutions, ensuring seamless connectivity and enhancing the digital lives of their customers across the country.