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Ausbildung Hotelfachmann/Hotelfachfrau (m/f/d)

  • Internship
    Full-time
    Placement Program
  • Customer Relations
    Hospitality & Retail
  • Wolfsburg

AI generated summary

  • You should have a friendly personality, strong organizational and communication skills, a passion for hospitality, and good English; additional languages are a plus.
  • You will enhance guest experiences, manage reception and reservations, promote sales, organize events, oversee housekeeping, serve food and beverages, and handle billing and reservation systems.

Requirements

  • Offene und freundliche Persönlichkeit
  • Organisationstalent, Teamfähigkeit & Kommunikationsstärke
  • Begeisterung für die Branche, speziell für die Hotellerie und Gastronomie
  • Gute Englisch-Kenntnisse, weitere Fremdsprachen sind von Vorteil

Responsibilities

  • Umgang mit Gästen und Gestaltung des Gasterlebnisses
  • Organisation des Empfangs- und Reservierungsbereichs
  • Verkaufsförderung
  • Organisation und Durchführung von Veranstaltungen
  • Planung, Durchführung und Kontrolle des Housekeepings
  • Servieren von Speisen und Getränken, Aufgaben im Food & Beverage-Management
  • Umgang mit Abrechnungs- und Reservierungssystemen

FAQs

What is the job title for this position?

The job title is Ausbildung Hotelfachmann/Hotelfachfrau (m/f/d).

Where is the job located?

The job is located at The Ritz-Carlton Wolfsburg, Parkstrasse 1, Wolfsburg, Lower Saxony, Germany, 38440.

Is this a full-time or part-time position?

This is a full-time position.

Is this position management level?

No, this position is non-management.

What are the main responsibilities of this role?

The main responsibilities include managing guest interactions, organizing reception and reservation areas, promoting sales, organizing events, planning and controlling housekeeping, serving food and beverages, and managing billing and reservation systems.

What personal qualities are required for this job?

Candidates should have an open and friendly personality, organizational talent, teamwork and communication skills, enthusiasm for the hospitality and gastronomy industry, and good English skills; other languages are a plus.

What benefits do employees receive?

Employees receive meals in the staff restaurant, cleaning of uniforms, discounts on hotel stays, food and beverage, retail, and a friendly work schedule.

What is the starting salary for this apprenticeship?

The starting salary is €1000 in the first year, €1100 in the second year, and €1250 in the third year, plus special payments.

Is there an emphasis on workplace diversity?

Yes, Marriott is committed to creating a diverse workforce and an inclusive culture, prioritizing employees and ensuring no discrimination against protected statuses.

What kind of training does this position offer?

The position provides extensive training, including orientation and a supportive environment during the initial phases to help employees feel confident in their roles.

Will I get the opportunity to learn about The Ritz-Carlton's standards?

Yes, as part of the team, you will learn about The Ritz-Carlton's Gold Standards, which are essential to the company's service ethos.

What can I expect from my development in this role?

You can expect opportunities to develop your skills, find your purpose, and be part of a fantastic global team while being encouraged to reach your full potential.

Travel & Leisure
Industry
10,001+
Employees
1927
Founded Year

Mission & Purpose

Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of nearly 8,300 properties under 30 leading brands spanning 138 countries and territories. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Community Guidelines: We reserve the right to remove without any notice content that we determine in our sole discretion is offensive or illegal, contains personally identifiable information, trademarks or copyrights belonging to a third party, advertises a third party’s products or services, or is otherwise inappropriate. Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.

Benefits

  • Travel Perks & Benefits

    We encourage you to explore the world around you, so we offer generous hotel and food discounts at thousands of our global properties. What a way to travel! We look after our associates, which is why we also have a comprehensive and competitive benefits program.

  • Recognition & Rewards

    Marriott recognizes success and commitment. We honor and encourage leadership and exceptional service. We also give bonuses for successful referrals and we reward long service. We believe hard work should be acknowledged.

  • Growth Opportunities

    Marriott believes in a career that flourishes with you. We also believe that wider experiences often provide a more enriching experience. We offer professional development, mentoring and training to help you get to where you want to go.