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Business Data Analyst Intern

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Intuit

1mo ago

  • Internship
    Full-time
    Summer Internship
  • Customer Relations
    Data
  • San Diego

AI generated summary

  • You need strong analytical skills, experience with data tools, and the ability to collaborate cross-functionally. Familiarity with forecasting, documentation, and data visualization is a plus.
  • You will deliver reporting for workforce management, document forecasting, build demand planning processes, implement intake forms, lead analytics projects, and collaborate with cross-functional teams.

Requirements

  • As a Customer Success (CS), Business Data Analyst Intern on our Expert Network Planning team, you will be part of a dynamic and collaborative team of winners with a passion for innovation and technology, helping to revolutionize the way the world does business.
  • The vision of the Expert Network Planning team is to be the best-in-class planning platform that enables high velocity, high impact decision making for optimizing cost, customer experience and expert experience to give the competitive edge to Intuit Customer Success organization. In this role, you will be a part of the Demand Planning / Forecasting team where your focus will be to help design and optimize planning tools (excel, internal world class forecasting tools, g-sheets based etc.) to improve forecasting accuracy and enable decision making for high pace business and changing business needs.
  • Specific responsibilities and projects will be assigned at the beginning of the internship and may include:
  • Deliver end to end reporting suite for Workforce Management Planning function – standardized metrics but not One Size Fits All.
  • Document and Visualize Forecasting funnel for an accurate representation of a customer journey through an intuit product lifecycle – Reporting Suite to measure actual performance for each metric in this funnel/
  • Build a robust and scalable documentation for our current and future demand planning processes in a centralized place enabling 10x growth in our systems.
  • Define, Document and Implement a standardized intake form for the demand planning team to offer “Forecasting as a Service” for internal (and external) customers - with details on meaning and impact of each input in our forecast.
  • Collaborate, lead, and execute analytics projects end-to-end. Translate complex business requirements into a roadmap with key milestones and deliverables
  • Aptitude in the key steps of analysis: requirement gathering, data acquisition, advanced analysis, presenting recommendations, implementing solutions
  • Perform duties that involve data discovery, cleansing, synthesizing, and building advanced models to generate insights
  • Partner with cross-functional teams including those within Customer Success, as well as Finance, Product, Marketing and Engineering to understand customer experience

Responsibilities

  • Deliver end to end reporting suite for Workforce Management Planning function – standardized metrics but not One Size Fits All.
  • Document and Visualize Forecasting funnel for an accurate representation of a customer journey through an intuit product lifecycle – Reporting Suite to measure actual performance for each metric in this funnel.
  • Build a robust and scalable documentation for our current and future demand planning processes in a centralized place enabling 10x growth in our systems.
  • Define, Document and Implement a standardized intake form for the demand planning team to offer “Forecasting as a Service” for internal (and external) customers - with details on meaning and impact of each input in our forecast.
  • Collaborate, lead, and execute analytics projects end-to-end. Translate complex business requirements into a roadmap with key milestones and deliverables.
  • Aptitude in the key steps of analysis: requirement gathering, data acquisition, advanced analysis, presenting recommendations, implementing solutions.
  • Perform duties that involve data discovery, cleansing, synthesizing, and building advanced models to generate insights.
  • Partner with cross-functional teams including those within Customer Success, as well as Finance, Product, Marketing and Engineering to understand customer experience.

FAQs

What is the role of a Business Data Analyst Intern in the Expert Network Planning team?

The Business Data Analyst Intern will support the Demand Planning / Forecasting team by designing and optimizing planning tools to improve forecasting accuracy and enable decision-making in a fast-paced business environment.

What specific projects will I be involved in during the internship?

You will be involved in projects such as delivering end-to-end reporting suites for workforce management, documenting and visualizing forecasting funnels, building documentation for demand planning processes, implementing standardized intake forms, and executing analytics projects.

What skills are necessary for this internship position?

Skills required include strong analytical abilities, data discovery and cleansing experience, proficiency in Excel and forecasting tools, and the ability to present recommendations and implement solutions.

Will I be collaborating with other teams during this internship?

Yes, you will partner with cross-functional teams, including Customer Success, Finance, Product, Marketing, and Engineering, to understand and enhance the customer experience.

Is there an opportunity for growth during this internship?

Yes, the role is designed to enable significant growth in your skills and knowledge of demand planning processes, as well as exposure to analytics projects that impact business decisions.

How will my work contribute to Intuit's Customer Success organization?

Your work will help optimize cost, customer experience, and expert experience, ultimately giving Intuit a competitive edge in business through improved planning and forecasting accuracy.

What tools will I be using in this role?

You will be using Excel, internal world-class forecasting tools, Google Sheets, and potentially other data visualization and reporting tools.

What is "Forecasting as a Service"?

"Forecasting as a Service" refers to a standardized approach to providing forecasting support for internal and external customers, including a detailed intake form that outlines the meaning and impact of each input in the forecast.

What type of analysis will I be performing as part of this internship?

You will perform duties that involve data discovery, cleansing, synthesizing, and building advanced models to generate insights that aid decision-making.

What is the expected outcome of the reporting suite I will be delivering?

The reporting suite will provide standardized metrics tailored to various needs, assisting in effective workforce management planning within the organization.

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Intuit

The global financial technology platform that powers prosperity with TurboTax, Credit Karma, QuickBooks, and Mailchimp,.

Technology
Industry
10,001+
Employees
1983
Founded Year

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