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Business Data Analyst Intern

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Intuit

2mo ago

  • Internship
    Full-time
    Summer Internship
  • Customer Relations
    Data
  • San Diego

AI generated summary

  • You should have skills in data analysis, forecasting tools, cross-functional collaboration, and experience in data discovery, cleansing, and modeling to drive insights and enhance decision-making.
  • You will create reporting suites, document forecasting processes, standardize intake forms, and analyze data while collaborating with cross-functional teams to enhance customer experiences.

Requirements

  • As a Customer Success (CS), Business Data Analyst Intern on our Expert Network Planning team, you will be part of a dynamic and collaborative team of winners with a passion for innovation and technology, helping to revolutionize the way the world does business.
  • The vision of the Expert Network Planning team is to be the best-in-class planning platform that enables high velocity, high impact decision making for optimizing cost, customer experience and expert experience to give the competitive edge to Intuit Customer Success organization. In this role, you will be a part of the Demand Planning / Forecasting team where your focus will be to help design and optimize planning tools (excel, internal world class forecasting tools, g-sheets based etc.) to improve forecasting accuracy and enable decision making for high pace business and changing business needs.
  • Aptitude in the key steps of analysis: requirement gathering, data acquisition, advanced analysis, presenting recommendations, implementing solutions
  • Perform duties that involve data discovery, cleansing, synthesizing, and building advanced models to generate insights
  • Partner with cross-functional teams including those within Customer Success, as well as Finance, Product, Marketing and Engineering to understand customer experience

Responsibilities

  • Deliver end to end reporting suite for Workforce Management Planning function – standardized metrics but not One Size Fits All.
  • Document and Visualize Forecasting funnel for an accurate representation of a customer journey through an intuit product lifecycle – Reporting Suite to measure actual performance for each metric in this funnel.
  • Build a robust and scalable documentation for our current and future demand planning processes in a centralized place enabling 10x growth in our systems.
  • Define, Document and Implement a standardized intake form for the demand planning team to offer “Forecasting as a Service” for internal (and external) customers - with details on meaning and impact of each input in our forecast.
  • Collaborate, lead, and execute analytics projects end-to-end. Translate complex business requirements into a roadmap with key milestones and deliverables.
  • Aptitude in the key steps of analysis: requirement gathering, data acquisition, advanced analysis, presenting recommendations, implementing solutions.
  • Perform duties that involve data discovery, cleansing, synthesizing, and building advanced models to generate insights.
  • Partner with cross-functional teams including those within Customer Success, as well as Finance, Product, Marketing and Engineering to understand customer experience.

FAQs

What is the main focus of the Business Data Analyst Intern role?

The main focus of the Business Data Analyst Intern role is to help design and optimize planning tools to improve forecasting accuracy and enable decision-making for high-paced business environments and changing business needs within the Expert Network Planning team.

What specific responsibilities will I have as a Business Data Analyst Intern?

As a Business Data Analyst Intern, you will deliver end-to-end reporting for the Workforce Management Planning function, document and visualize the forecasting funnel, build scalable documentation for demand planning processes, implement a standardized intake form, collaborate on analytics projects, perform data analysis, and partner with cross-functional teams.

Will I be working independently or as part of a team?

You will be part of a dynamic and collaborative team, working together with other members of the Expert Network Planning team and cross-functional departments such as Customer Success, Finance, Product, Marketing, and Engineering.

What kind of tools or software will I be using in this role?

You will be using various planning tools including Excel, internal forecasting tools, and Google Sheets to optimize data analysis and reporting.

Is prior experience in data analysis required for this internship?

While prior experience is beneficial, the internship is designed for candidates who are eager to learn and apply their skills in data discovery, cleansing, and advanced analysis.

How will my work impact the business?

Your work will contribute to optimizing cost, enhancing customer experience, and improving the efficiency of decision-making processes within the Intuit Customer Success organization.

Will I have the opportunity to lead projects during the internship?

Yes, you will have the opportunity to lead and execute various analytics projects from start to finish, translating complex business requirements into actionable plans.

What academic background is preferred for this internship?

A background in business, data analysis, statistics, or a related field is preferred, but motivated candidates from other disciplines with analytical skills are also encouraged to apply.

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Intuit

The global financial technology platform that powers prosperity with TurboTax, Credit Karma, QuickBooks, and Mailchimp,.

Technology
Industry
10,001+
Employees
1983
Founded Year

Mission & Purpose

Intuit is a global technology platform that helps our customers and communities overcome their most important financial challenges. Serving millions of customers worldwide with TurboTax, QuickBooks, Credit Karma and Mailchimp, we believe that everyone should have the opportunity to prosper and we work tirelessly to find new, innovative ways to deliver on this belief. We encourage conversations on this page and will not delete comments that follow our terms of use. In order to keep this a safe community, the below posts may be removed: Repeated posts of the same content, spam or posts from fake accounts or profiles, offensive language or material, threats to others in the community, posts deliberately aimed to have a negative effect on the community or conversations.