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Case Manager Intern - Summer 2024

  • Internship
    Summer Internship
  • People, HR & Administration
  • New York City

AI generated summary

  • College students or those with a Bachelor's degree preferred, proficient in Microsoft Office, experienced in social work or resource development, specifically with immigrants or refugees, willingness to work varied hours in a hybrid setting, and fluency in English and preferably Spanish, French, Arabic, Dari/Farsi, or Russian.
  • Support case managers with social service, workforce, and legal referrals for clients in English language courses. Conduct one-on-one meetings, develop action plans, assist with resumes, cover letters, and interview preparation. Provide digital literacy workshops, track client progress, research NYC referrals, and communicate effectively with clients of diverse backgrounds.


  • College student or Bachelor’s degree preferred
  • Proficient in Microsoft Office applications (Word, Excel, Outlook)
  • The ideal candidates will have prior experience in the field of social work or resource development
  • Experience working with immigrants or refugees in a social service setting
  • Must be willing to work varied hours in a hybrid setting
  • Fluent in English, both spoken and written; bilingual ability preferred, preferably in Spanish, French, Arabic, Dari/Farsi, and/or Russian


  • In this position, the intern will support the Case Manager/Workforce Development Specialists with tasks related to social service, workforce, and legal referrals for clients enrolled in the Adult Education English language courses. The intern will create action plans, identify additional services needed, and monitor progress towards goals with individual students.
  • Assist Case Manager with a caseload of up to 128 students
  • Conduct one-on-one meetings with clients to set SMART goals for employment or education needs
  • Assist clients in developing resumes, cover letters, and preparing for interviews
  • Give digital literacy workshops to clients based on their proficiency with technology
  • Track client meetings and progress in case notes and spreadsheets
  • Research referral opportunities in NYC
  • Gain an understanding of IRC services to refer students to
  • Communicate effectively with clients in person and via telephone
  • Adhere to IRC policies, particularly those related to confidentiality and client privacy
  • Ability to work with clients from multiple backgrounds with varying English skills

We respond to the world’s worst humanitarian crises & help people to survive, recover, and gain control of their future.

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Mission & Purpose

The International Rescue Committee responds to the world’s worst humanitarian crises and help people to survive, recover, and gain control of their future. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees and displaced people forced to flee from war or disaster. At work today in over 40+ countries and in 29 U.S. cities, the IRC restores safety, dignity and hope to millions who are uprooted and struggling to endure.