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Client Relationship Management Assistant - 12 Month Placement - Mercer UK

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Mercer

11d ago

  • Internship
    Full-time
    Placement Program
  • Customer Relations
    Business, Operations & Strategy
  • London

AI generated summary

  • You must be on track for a 2:1 degree, have legal UK work authorization, and be available to start in August 2025 for a 12-month placement.
  • You will coordinate client communications, analyze revenue trends, assist in meetings, manage key information, and prepare insights for client strategy sessions.

Requirements

  • On track to achieve a minimum of a 2:1 in your degree
  • Legal work authorisation to work in the UK on a permanent and ongoing basis
  • Available to start the year placement in August 2025

Responsibilities

  • Coordinate and catalog client-facing communications, including project management of the weekly client email and curation of existing content.
  • Add key client news to relevant team sites and flag important events and materials to all GCDs to manage information flow effectively.
  • Support analysis of client revenue by identifying trends, aligning with annual account planning and providing data driven insights.
  • Assist GCDs in attending meetings by taking notes and uploading relevant information.
  • Provide data and insights for the monthly Client Board to monitor client health and drive outcome improvements.
  • Support preparation for and attendance at client strategy meetings, and assist GCDs in identifying key contacts and insights for prospect clients.

FAQs

What is the job title for this position?

The job title is Client Relationship Management Assistant - 12 Month Placement at Mercer UK.

Where is the job located?

The job is based in London.

What is the working model for this role?

This is a hybrid role that requires working at least three days a week in the office.

What will be the main responsibilities of this role?

The main responsibilities include coordinating client-facing communications, adding key client news to relevant team sites, supporting analysis of client revenue, assisting in meetings, providing data for the monthly Client Board, and supporting preparation for client strategy meetings.

What qualifications do I need to apply?

Candidates should be on track to achieve a minimum of a 2:1 in their degree, have legal work authorization to work in the UK, and be available to start the placement in August 2025.

What qualities make a candidate stand out for this role?

A proactive and confident individual who excels at engaging senior stakeholders, has a curious mindset for growth, and embraces diverse tasks will stand out.

What kind of team environment does Mercer promote?

Mercer promotes a vibrant and inclusive culture with opportunities for collaboration, professional development, and making an impact for colleagues, clients, and communities.

Is there an opportunity for professional development?

Yes, Mercer offers professional development opportunities and interesting work, along with supportive leadership.

Does Mercer have a commitment to diversity and inclusion?

Yes, Mercer is committed to embracing a diverse, inclusive, and flexible work environment and is an equal opportunities employer.

How can I request reasonable adjustments during the recruitment process?

If you have a disability that may require reasonable adjustments, you can contact Mercer at reasonableaccommodations@mmc.com.

Preparing you for the future of work. Improving health and well-being. Reshaping retirement and investment outcomes

Consulting
Industry
10,001+
Employees
1945
Founded Year

Mission & Purpose

Mercer is a global consulting firm that specializes in providing human resources, benefits, and investment-related services to organisations. They offer a wide range of consulting solutions in areas such as talent management, compensation and benefits, retirement planning, and investment advice. Mercer's ultimate mission is to help organisations and individuals achieve better health, wealth, and career outcomes. Their purpose lies in delivering personalised and data-driven solutions that address the evolving challenges in the workplace, improve employee well-being, and optimise organisational performance. By leveraging their expertise in human capital, health, and wealth management, Mercer aims to empower businesses to make informed decisions, attract and retain top talent, and create sustainable and thriving work environments. Additionally, they strive to assist individuals in making informed financial decisions to secure their financial future and retirement. Through their consulting services and research-driven insights, Mercer seeks to shape the future of work, promote employee well-being, and drive positive change in the world of work and benefits.

Benefits

  • Paid vacation and holidays

  • Life insurance

  • Legal assistance

  • Health club discounts