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Client Success Analyst Intern

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Intapp

Mar 24

Applications are closed

  • Internship
    Full-time
    Starts on Jun 02
    Summer Internship
  • Customer Relations
  • London

Requirements

  • Strong Excel skills and competency with Windows OS and Microsoft Office suite required 
  • Strong written and verbal communication skills, and be able to work effectively in partnership with clients 
  • Superior troubleshooting, analytical, and problem-solving abilities 
  • Self-motivated, strong work ethic 
  • Strong organizational skills and an effective planner 
  • In the second or final year of undergraduate business, computer science degree or other related degrees. Preferred majors, minors and concentrations include Business, Finance, Computer Science, Management Information Systems, Engineering and Mathematics. 
  • Bonus if you have:
  • Have an understanding of financial modeling, reporting, analysis and private capital markets
  • Are an Excel expert (advanced Lookup functionality and structuring of pivot tables) 
  • Knowledge or experience with SaaS (cloud-based) software deployments 

Responsibilities

  • Assist the team with client questions regarding training, platform configuration, workflow, and new processes 
  • Analyze success metrics to determine adoption trends and collaborate with Client Success Managers on how to improve adoption for specific clients 
  • Join in on calls with clients 
  • Work on small projects surrounding data cleanup, reporting/analysis on trends within client requests, and/or documenting how-to knowledge articles 

Intapp

Accounting
Industry
1001-5000
Employees
2000
Founded Year

Mission & Purpose

Intapp powers connected firms. Trusted by 2,250 of the world’s top private capital, investment banking, legal, accounting, and consulting firms, Intapp offers end-to-end, cloud-based connected firm management software built for the unique needs of partner-led firms. Intapp helps enhance collaboration, unleash collective knowledge, transform decision-making, and fuel success. Our products and services span the entire relationship lifecycle — from strategy through origination and execution — to drive optimal outcomes.