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Clinical Admin Support

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Nottinghamshire Healthcare NHS Foundation Trust

10d ago

  • Internship
    Full-time
    Off-cycle Internship
  • People, HR & Administration
    Healthcare
  • Nottingham

AI generated summary

  • You must provide comprehensive clerical support, maintain records, coordinate appointments, handle calls, type correspondence, and assist with filing and data entry.
  • You will provide clerical support, maintain records, manage appointments, handle calls, assist at reception, and ensure efficient administrative operations within the team.

Requirements

  • This role requires the post holder to provide an efficient and comprehensive clerical and administrative service for the department.
  • Maintain health care records including computerized systems and databases.
  • Potential reception duties; including monitoring visitor attendance, dealing with telephone enquiries and incoming mail.
  • Receive and make internal and external telephone calls from staff, service users/patients, members of the public and external agencies ensuring that messages received are appropriately signposted and actioned.
  • Type correspondence as required.
  • Co-ordinating healthcare appointments for patients.
  • Word process correspondence including letters, memos and typing reports.
  • May be required to take notes/minutes at team meetings.
  • Filing and photocopying, scan and attaching documents.
  • Implement and maintain adequate filing and follow up systems.
  • Transfer of individual and bulk files for archiving between locations.
  • Input clinical data and maintain.
  • Identify health and safety practices that are appropriate to self and others.
  • Participate in appropriate training courses and updated in accordance with mandatory requirements and undertake a personal development plan ‘My Annual Review’.
  • Working as a team to provide cover for sickness and annual leave, as and when required.
  • Undertake any other duties that would be a reasonable expectation of this role.

Responsibilities

  • This role requires the post holder to provide an efficient and comprehensive clerical and administrative service for the department. This includes maintaining patient related records/databases, making appointments and preparing correspondence.
  • There is one role available working between the Crisis admin teams based at Highbury hospital, but may also involve working at the Sherwood Oaks Hospital for holiday and/or sickness cover for the Crisis team based there.
  • You will work as part of a team providing clerical and administrative support.
  • Where required, you will participate in the provision of a welcoming and confidential reception service to staff and visitors.
  • To carry out all aspects of clerical and administrative support.
  • Maintain health care records including computerized systems and databases.
  • Potential reception duties; including monitoring visitor attendance, dealing with telephone enquiries and incoming mail.
  • To receive and make internal and external telephone calls from staff, service users / patients, members of the public and external agencies ensuring that messages received are appropriately signposted and actioned.
  • Type correspondence as required.
  • Co-ordinating healthcare appointments for patients.
  • Word process correspondence including letters, memos and typing reports.
  • May be required to take notes/minutes at team meetings.
  • Filing and photocopying, scan and attaching documents.
  • To implement and maintain adequate filing and follow up systems.
  • Transfer of individual and bulk files for archiving between locations.
  • Input clinical data and maintain.
  • Identify health and safety practices that are appropriate to self and others.
  • To participate in appropriate training courses and updated in accordance with mandatory requirements and undertake a personal development plan ‘My Annual Review’.
  • Working as a team to provide cover for sickness and annual leave, as and when required.
  • To undertake any other duties that would be a reasonable expectation of this role.

FAQs

What is the work schedule for this position?

The position is part-time, requiring 2 to 3 days of work per week on a rotation, which will be discussed during the interview.

Where will I be primarily working?

You will primarily work between the Crisis admin teams at Highbury Hospital, but you may also be required to work at Sherwood Oaks Hospital for holiday and/or sickness cover.

What are the main responsibilities of this role?

The main responsibilities include maintaining patient-related records, making appointments, preparing correspondence, and providing clerical and administrative support as needed.

Will I have to perform reception duties?

Yes, potential reception duties may include monitoring visitor attendance, dealing with telephone enquiries, and handling incoming mail.

Is prior experience in a healthcare setting required?

While the job description does not specifically state a requirement for prior healthcare experience, familiarity with healthcare processes and terminology would be beneficial.

What type of training will be provided?

You will participate in appropriate training courses and keep updated in accordance with mandatory requirements, as well as undertake a personal development plan through 'My Annual Review'.

How does the Trust support employee wellbeing?

The Trust prioritizes employee health and wellbeing with in-house occupational health and staff counselling services, as well as a dedicated Health and Wellbeing team.

Are there opportunities for career advancement?

Yes, the Trust offers various employee-led staff networks and training opportunities that may support career advancement and personal development.

Who can I contact for more information about the role?

You can contact Mike Kerry, Admin Team Leader, at mike.kerry@nottshc.nhs.uk or by telephone at 0115 7735353 for further details or to arrange an informal visit.

What types of networks are available for staff?

The Trust offers multiple employee-led staff networks, including Equality, Diversity, and Inclusion (EDI) groups, the Green Champions network, and the Health and Wellbeing Champions network, among others.

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Nottinghamshire Healthcare NHS Foundation Trust

Making a Difference

Science & Healthcare
Industry
10,001+
Employees

Mission & Purpose

Nottinghamshire Healthcare employs over 10,000 colleagues who help #MakeADifference every day. We provide intellectual disability, mental health, community health, forensic and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire and South Yorkshire. Services are delivered from over 257 locations within the community from acute settings and across low, medium and high secure environments including prisons. As one of the largest mental health and community Trusts in the East Midlands and one of the biggest employers in Nottinghamshire, we provide care to more than two million people a year. We are also home to national and regional services such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health. Our annual budget is £628m.