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Community Management Intern

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Walgreens

Mar 15

  • Internship
    Full-time
    Summer Internship
  • Customer Relations
    Facilities Management
  • Chicago

AI generated summary

  • You must be a student in your senior year of a Bachelor’s degree, fluent in English, and willing to work flexible hours, including evenings and weekends.
  • You will engage customers, assist with products, resolve issues, and share best practices to ensure a positive experience for all team members and customers.

Requirements

  • Should be a Student beginning or completing Senior year towards a Bachelor’s degree
  • Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
  • Willingness to work flexible schedule, including evening and weekend hours.

Responsibilities

  • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with all team members

FAQs

What is the main objective of the Community Management Intern position?

The main objective is to learn to provide an extraordinary customer experience in a retail store setting while engaging with customers and assisting with various tasks.

What are some key responsibilities of the Community Management Intern?

The intern will engage customers, resolve issues, assist with operations, analyze inventory trends, and participate in training and development activities.

Are there flexible working hours for this position?

Yes, the intern must be willing to work a flexible schedule, including evening and weekend hours.

What qualifications are preferred for this internship?

Preferred qualifications include knowledge of store inventory control.

Is this position only available to a specific level of education?

Yes, applicants should be students beginning or completing their senior year towards a Bachelor’s degree.

What type of training will the intern receive?

The intern will attend training sessions, complete E-learnings, and shadow a district leader for specified periods.

Can individuals with arrest and conviction records apply for this internship?

Yes, we will consider employment of qualified applicants with arrest and conviction records.

What is the salary range for the Community Management Intern position?

The current salary range for this position is $17.00 per hour to $19.00 per hour, depending on various factors such as geography and experience.

What is the intern expected to do regarding customer complaints?

The intern is responsible for reporting customer complaints to management to ensure they are addressed appropriately.

Will the Community Management Intern have any direct involvement in community events?

Yes, the intern will assist the Store Manager in planning and attending community events.

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Walgreens is a leading pharmacy and retail company in the United States, providing a wide range of health and wellness products, prescription medications, and services. Their ultimate aim is to champion the health and well-being of communities by offering convenient and accessible healthcare solutions. Walgreens focuses on improving health outcomes and ensuring that customers have access to essential health services and products.