You must be a student in your senior year of a Bachelor’s degree, fluent in English, and willing to work flexible hours, including evenings and weekends.

You will engage customers, assist with products, resolve issues, and share best practices to ensure a positive experience for all team members and customers.

Customer Relations

Facilities Management

United States

Chicago

Large

Walgreens is a leading pharmacy and retail company in the United States, providing a wide range of health and wellness products, prescription medications, and services. Their ultimate aim is to champion the health and well-being of communities by offering convenient and accessible healthcare solutions. Walgreens focuses on improving health outcomes and ensuring that customers have access to essential health services and products.

Retail & Consumer Goods

Walgreens

<div>Job Objectives<ul><li>
Learn to provide an extraordinary customer experience in retail store setting.</li><li>
Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.</li><li>
Models and delivers a distinctive and delightful customer experience.</li></ul>
 
Job Responsibilities/Tasks 
 
Customer Experience<ul><li>
Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.</li><li>
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).</li></ul>
Operations<ul><li>
Learn from store, pharmacy, district manager, competitors and customers/patients</li><li>
Engage in a kick-off and day of service activity</li><li>
Responsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids.</li><li>
Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).</li><li>
Learns to analyze inventory trends and supervises inventory management, including ordering items, keeping stock, and liquidating stock and leveraging company resources to avoid outs and overstock.</li><li>
Assists manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions.</li><li>
Engage in weekly meetings with store manager or pharmacy manager</li><li>
Responsible for basic department pricing and making daily price changes; ensures proper signage is displayed at the store to support accurate pricing of products. Ensures any additional pricing tasks related to local regulations and/or regulatory compliance programs are completed accurately and within the required time frame.</li><li>
Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance, including requesting store or system repairs as required in manager absence, or as requested by manager.</li><li>
Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.</li><li>
Has working knowledge of store systems and store equipment.</li><li>
Receives exposure to the analysis of financial &amp; performance data for the store, pharmacy and clinic and to the analysis of asset protection data and action plans to reduce loss.</li><li>
Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).</li><li>
Work as a group to complete the Intern Team Challenge and present to area, district and store leaders</li><li>
Complies with all company policies and procedures; maintains respectful relationships with coworkers.</li><li>
Complete evaluation of internship program upon completion.</li><li>
Completes special assignments and other tasks as assigned.</li></ul>
Training &amp; Personal Development<ul><li>
Attends training and completes E-learnings and special assignments requested by Manager.</li><li>
Shadow district leader for the specified time</li></ul>
Communications<ul><li>
Reports customer complaints to management.</li><li>
Assists Store Manager in planning and attending community events.</li></ul> 

Basic Qualifications 
<ul><li>
Should be a Student beginning or completing Senior year towards a Bachelor&rsquo;s degree</li><li>
Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)</li><li>
Willingness to work flexible schedule, including evening and weekend hours.</li></ul> 

Preferred Qualifications 
<ul><li>
Prefer the knowledge of store inventory control.</li></ul>
We will consider employment of qualified applicants with arrest and conviction records. 
 
An Equal Opportunity Employer, including disability/veterans. 
 
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $17.00 per hour - $19.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits</div>

Job Objectives
Learn to provide an extraordinary customer experience in retail store setting.
Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
Models and delivers a distinctive and delightful customer experience.

Job Responsibilities/Tasks

Customer Experience
Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
Operations
Learn from store, pharmacy, district manager, competitors and customers/patients
Engage in a kick-off and day of service activity
Responsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids.
Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).
Learns to analyze inventory trends and supervises inventory management, including ordering items, keeping stock, and liquidating stock and leveraging company resources to avoid outs and overstock.
Assists manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions.
Engage in weekly meetings with store manager or pharmacy manager
Responsible for basic department pricing and making daily price changes; ensures proper signage is displayed at the store to support accurate pricing of products. Ensures any additional pricing tasks related to local regulations and/or regulatory compliance programs are completed accurately and within the required time frame.
Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance, including requesting store or system repairs as required in manager absence, or as requested by manager.
Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
Has working knowledge of store systems and store equipment.
Receives exposure to the analysis of financial & performance data for the store, pharmacy and clinic and to the analysis of asset protection data and action plans to reduce loss.
Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
Work as a group to complete the Intern Team Challenge and present to area, district and store leaders
Complies with all company policies and procedures; maintains respectful relationships with coworkers.
Complete evaluation of internship program upon completion.
Completes special assignments and other tasks as assigned.
Training & Personal Development
Attends training and completes E-learnings and special assignments requested by Manager.
Shadow district leader for the specified time
Communications
Reports customer complaints to management.
Assists Store Manager in planning and attending community events.

Basic Qualifications

Should be a Student beginning or completing Senior year towards a Bachelor’s degree
Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
Willingness to work flexible schedule, including evening and weekend hours.

Preferred Qualifications

Prefer the knowledge of store inventory control.
We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $17.00 per hour - $19.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Community Management Intern

Requirements

Responsibilities

FAQs

What is the main objective of the Community Management Intern position?

What are some key responsibilities of the Community Management Intern?

Are there flexible working hours for this position?

What qualifications are preferred for this internship?

Is this position only available to a specific level of education?

What type of training will the intern receive?

Can individuals with arrest and conviction records apply for this internship?

What is the salary range for the Community Management Intern position?

What is the intern expected to do regarding customer complaints?

Will the Community Management Intern have any direct involvement in community events?

Walgreens

Mission & Purpose