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Community Management Intern

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Walgreens

3mo ago

  • Internship
    Full-time
    Placement Program
  • Customer Relations
  • Bellevue

AI generated summary

  • You must be a Senior student pursuing a Bachelor’s degree, fluent in English, and willing to work flexible evening and weekend hours.
  • You will greet customers, assist with products, resolve issues, answer questions, and promote customer service best practices among team members for a positive experience.

Requirements

  • Should be a Student beginning or completing Senior year towards a Bachelor’s degree
  • Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
  • Willingness to work flexible schedule, including evening and weekend hours.
  • Prefer

Responsibilities

  • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with all team members

FAQs

What is the purpose of the Community Management Intern position?

The purpose of the Community Management Intern position is to learn how to provide an extraordinary customer experience in a retail store setting, while gaining exposure to various store operations and responsibilities.

What are the main responsibilities of the Community Management Intern?

The main responsibilities include engaging with customers to resolve issues and answer questions, processing transactions, assisting with inventory management, participating in community events, and completing special assignments as needed.

What are the basic qualifications required for this internship?

Candidates should be students beginning or completing their senior year towards a Bachelor's degree, be fluent in reading, writing, and speaking English (except in Puerto Rico), and be willing to work a flexible schedule, including evenings and weekends.

Is prior experience in retail or inventory control required for this position?

No prior experience in retail or inventory control is required, but knowledge of store inventory control is preferred.

What is the expected salary range for this internship?

The salary range for this position is $17.00 per hour to $19.00 per hour, depending on various factors such as geography, skills, education, and experience.

Will I receive training during the internship?

Yes, interns are expected to attend training sessions and complete e-learnings and special assignments as requested by the manager.

How will my performance be evaluated during the internship?

Interns will complete an evaluation of the internship program upon completion, allowing them to reflect on their experiences and performance throughout the internship.

What type of work schedule can I expect as an intern?

Interns should be prepared to work a flexible schedule that may include evening and weekend hours.

Are there opportunities for personal development during the internship?

Yes, interns will have opportunities for personal development through training sessions, shadowing district leaders, and participating in team challenges.

Are there any restrictions regarding prior criminal records for applicants?

Qualified applicants with arrest and conviction records will be considered for employment.

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Walgreens is a leading pharmacy and retail company in the United States, providing a wide range of health and wellness products, prescription medications, and services. Their ultimate aim is to champion the health and well-being of communities by offering convenient and accessible healthcare solutions. Walgreens focuses on improving health outcomes and ensuring that customers have access to essential health services and products.