Logo of Huzzle

Home

Matches

Explore

Manage

Community Management Intern

image

Walgreens

1mo ago

  • Internship
    Full-time
    Off-cycle Internship
  • Customer Relations
    Logistics
  • Mesa

AI generated summary

  • You should be a student nearing or completing your Bachelor's, fluent in English, flexible with hours, and preferably knowledgeable in store inventory control.
  • You will engage customers, assist with inventory management, handle pricing tasks, support store maintenance, analyze performance data, attend meetings, and participate in community events.

Requirements

  • Should be a Student beginning or completing Senior year towards a Bachelor’s degree
  • Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
  • Willingness to work flexible schedule, including evening and weekend hours.
  • Prefer the knowledge of store inventory control.
  • We will consider employment of qualified applicants with arrest and conviction records.

Responsibilities

  • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
  • Learn from store, pharmacy, district manager, competitors and customers/patients
  • Engage in a kick-off and day of service activity
  • Responsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids.
  • Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).
  • Learns to analyze inventory trends and supervises inventory management, including ordering items, keeping stock, and liquidating stock and leveraging company resources to avoid outs and overstock.
  • Assists manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions.
  • Engage in weekly meetings with store manager or pharmacy manager
  • Responsible for basic department pricing and making daily price changes; ensures proper signage is displayed at the store to support accurate pricing of products. Ensures any additional pricing tasks related to local regulations and/or regulatory compliance programs are completed accurately and within the required time frame.
  • Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance, including requesting store or system repairs as required in manager absence, or as requested by manager.
  • Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
  • Has working knowledge of store systems and store equipment.
  • Receives exposure to the analysis of financial & performance data for the store, pharmacy and clinic and to the analysis of asset protection data and action plans to reduce loss.
  • Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
  • Work as a group to complete the Intern Team Challenge and present to area, district and store leaders
  • Complies with all company policies and procedures; maintains respectful relationships with coworkers.
  • Complete evaluation of internship program upon completion.
  • Completes special assignments and other tasks as assigned.
  • Attends training and completes E-learnings and special assignments requested by Manager.
  • Shadow district leader for the specified time
  • Reports customer complaints to management.
  • Assists Store Manager in planning and attending community events.

FAQs

What are the main objectives of the Community Management Intern position?

The main objectives are to learn to provide an extraordinary customer experience in a retail store setting, complete product returns and refunds, and model a distinctive customer experience.

What are the primary responsibilities of the Community Management Intern?

The primary responsibilities include engaging customers, handling operational tasks like managing sales and inventory, assisting in store maintenance, and participating in training and personal development activities.

What qualifications are required to apply for the Community Management Intern position?

Candidates should be a student beginning or completing their senior year towards a Bachelor’s degree and must be fluent in English. A willingness to work a flexible schedule, including evenings and weekends, is also required.

Is previous experience in inventory control preferred for this internship?

Yes, knowledge of store inventory control is preferred but not mandatory.

What is the pay range for the Community Management Intern position?

The salary range for this position is $17.00 to $19.00 per hour, depending on factors like geography, skills, education, and experience.

Are there any specific training requirements for the Community Management Intern?

Yes, the intern is required to attend training and complete E-learnings and special assignments as requested by the manager.

How does the Community Management Intern engage with the community?

The intern assists the Store Manager in planning and attending community events and engages with customers to ensure a positive experience.

What is the intern's role in handling customer complaints?

The intern is responsible for reporting customer complaints to management to ensure they are addressed properly.

Will the intern have opportunities for personal development during the internship?

Yes, interns will have opportunities for training and personal development, including shadowing district leaders.

Does Walgreens consider applicants with arrest and conviction records?

Yes, Walgreens will consider employment of qualified applicants with arrest and conviction records.

image

Walgreens

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Walgreens is a leading pharmacy and retail company in the United States, providing a wide range of health and wellness products, prescription medications, and services. Their ultimate aim is to champion the health and well-being of communities by offering convenient and accessible healthcare solutions. Walgreens focuses on improving health outcomes and ensuring that customers have access to essential health services and products.