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Community Management Intern

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Walgreens

1mo ago

  • Internship
    Full-time
    Placement Program
  • Customer Relations
  • Collinsville

AI generated summary

  • You should be a student in your senior year, fluent in English, flexible with your schedule, and have a preference for knowledge in community management.
  • You will engage customers by greeting them, assisting with products, and resolving issues to ensure a positive experience, while modeling excellent customer service.

Requirements

  • Should be a Student beginning or completing Senior year towards a Bachelor’s degree
  • Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
  • Willingness to work flexible schedule, including evening and weekend hours.
  • Prefer the knowledge

Responsibilities

  • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and shares customer service

FAQs

What is the primary objective of the Community Management Intern position?

The primary objective is to learn to provide an extraordinary customer experience in a retail store setting while completing various operational tasks.

What responsibilities are involved in customer experience?

Responsibilities include engaging customers by greeting them, offering assistance, resolving customer issues, and modeling customer service best practices to ensure a positive experience.

Are there specific operational tasks the intern will perform?

Yes, the intern will be responsible for registering sales on the cash register, reviewing order exceptions, analyzing inventory trends, and assisting with basic pricing and store maintenance tasks.

What is the expected qualification for applicants?

Applicants should be students beginning or completing their senior year towards a Bachelor’s degree, and must be fluent in reading, writing, and speaking English.

Is there a flexibility in the work schedule?

Yes, the intern must be willing to work a flexible schedule, including evenings and weekends.

What is the salary range for this internship?

The salary range for this position is $17.00 per hour to $19.00 per hour, depending on factors such as geography, skills, abilities, education, and experience.

What kind of training will the intern receive?

The intern will attend training sessions, complete E-learnings, and have opportunities to shadow district leaders.

How will the intern participate in community events?

The intern will assist the Store Manager in planning and attending community events.

Is knowledge of store inventory control preferred for this position?

Yes, knowledge of store inventory control is preferred, but not mandatory.

Is this position open to applicants with arrest and conviction records?

Yes, the company will consider employment of qualified applicants with arrest and conviction records.

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Walgreens is a leading pharmacy and retail company in the United States, providing a wide range of health and wellness products, prescription medications, and services. Their ultimate aim is to champion the health and well-being of communities by offering convenient and accessible healthcare solutions. Walgreens focuses on improving health outcomes and ensuring that customers have access to essential health services and products.