FAQs
What are the main objectives of the Community Management Intern position?
The main objectives include learning to provide an extraordinary customer experience in a retail store setting, completing product returns and customer refunds, and modeling and delivering a distinctive customer experience.
What responsibilities will I have regarding customer experience?
You will engage customers by greeting them, offering assistance with products and services, resolving issues, and modeling customer service best practices to deliver a positive experience.
Will I have any responsibilities related to store operations?
Yes, you will be responsible for registering sales on the cash register, analyzing inventory trends, assisting with order exceptions, and ensuring compliance with pricing and store conditions.
What qualifications are needed to apply for this internship?
You should be a student beginning or completing your senior year towards a Bachelor's degree, be fluent in English, and be willing to work a flexible schedule that includes evenings and weekends.
Are there preferred qualifications for candidates?
Yes, having knowledge of store inventory control is preferred.
Is there any specific training involved in this internship?
Yes, you will attend training, complete E-learnings, and shadow a district leader for a specified time during the internship.
How is the pay structured for this internship?
The current salary range for this position is $17.00 to $19.00 per hour, depending on factors such as geography, skills and abilities, education, and experience.
Will I be involved in community events as part of this role?
Yes, you will assist the Store Manager in planning and attending community events.
Are there any opportunities for personal development during this internship?
Yes, you will engage in various learning activities, including special assignments and a team challenge presentation to area, district, and store leaders.
What should I expect after completing the internship?
You will be required to complete an evaluation of the internship program upon completion, providing feedback on your experience.