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Community Management Intern

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Walgreens

2mo ago

  • Internship
    Full-time
    Placement Program
  • Customer Relations
  • Hammonton

AI generated summary

  • You must be a student in your senior year of a Bachelor’s program, fluent in English, and willing to work a flexible schedule, including evenings and weekends.
  • You will engage customers by greeting them, assisting with products and services, and resolving issues to ensure a positive experience.

Requirements

  • Should be a Student beginning or completing Senior year towards a Bachelor’s degree
  • Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
  • Willingness to work flexible schedule, including evening and weekend hours.

Responsibilities

  • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

FAQs

What is the purpose of the Community Management Intern position?

The purpose of the Community Management Intern position is to learn how to provide an extraordinary customer experience in a retail store setting while engaging in various operational tasks.

What key responsibilities will I have as an intern?

As an intern, you will engage with customers, assist with product returns and refunds, participate in team meetings, manage inventory, help with store displays, and support the store manager with various operational activities.

What are the basic qualifications required for this internship?

The basic qualifications for this internship include being a student beginning or completing your senior year towards a Bachelor’s degree, being fluent in reading, writing, and speaking English, and a willingness to work a flexible schedule including evenings and weekends.

Is prior experience in customer service required for this position?

Prior experience in customer service is not explicitly required, but having knowledge of store inventory control and customer service best practices is preferred.

Will I receive training during my internship?

Yes, you will attend training sessions and complete E-learnings and special assignments requested by the store manager.

What is the expected salary for this internship?

The expected salary for the Community Management Intern position ranges from $17.00 to $19.00 per hour, depending on various factors such as geography, skills, education, and experience.

Do I have to be available for evening and weekend shifts?

Yes, as part of the flexible schedule requirement, you will need to be available to work evenings and weekends.

Are there any opportunities for personal development during the internship?

Yes, interns will have opportunities for personal development through training, shadowing leaders, and completing special assignments.

How will my performance be evaluated during the internship?

Your performance will be evaluated based on your engagement with customers, your ability to complete assigned tasks, and your overall participation in the internship program.

Is this internship position open to all applicants?

Yes, the position is open to all qualified applicants, including those with arrest and conviction records, and the company is an Equal Opportunity Employer, including for individuals with disabilities and veterans.

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Walgreens is a leading pharmacy and retail company in the United States, providing a wide range of health and wellness products, prescription medications, and services. Their ultimate aim is to champion the health and well-being of communities by offering convenient and accessible healthcare solutions. Walgreens focuses on improving health outcomes and ensuring that customers have access to essential health services and products.