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Community Management Intern

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Walgreens

14d ago

  • Internship
    Full-time
    Summer Internship
  • Customer Relations
  • San Jose

AI generated summary

  • You must be a student in your senior year of a Bachelor’s program, fluent in English (except in Puerto Rico), and willing to work flexible hours, including evenings and weekends.
  • You will engage customers, assist with products, resolve issues, and answer questions to ensure a positive experience while modeling excellent customer service skills.

Requirements

  • Should be a Student beginning or completing Senior year towards a Bachelor’s degree
  • Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
  • Willingness to work flexible schedule, including evening and weekend hours.

Responsibilities

  • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and

FAQs

What is the primary objective of the Community Management Intern position?

The primary objective is to learn to provide an extraordinary customer experience in a retail store setting.

What are the main responsibilities of a Community Management Intern?

The main responsibilities include engaging with customers to ensure a positive experience, assisting in operational tasks such as cash register management, inventory analysis, and participating in community events.

Is this internship flexible in terms of working hours?

Yes, the position requires a willingness to work flexible schedules, including evening and weekend hours.

What qualifications are required to apply for this internship?

Applicants should be students beginning or completing their senior year towards a Bachelor’s degree and must be fluent in reading, writing, and speaking English.

Are there any preferred qualifications for this role?

Preference is given to candidates with knowledge of store inventory control.

What training or personal development opportunities are offered?

The internship includes attending training sessions, completing E-learnings, and shadowing a district leader for a specified time.

Will I have the opportunity to work on special assignments?

Yes, interns will complete special assignments and other tasks as assigned.

What is the expected pay range for this internship?

The current salary range for this position is $17.00 per hour to $19.00 per hour, depending on various factors.

Are there opportunities to engage in community events?

Yes, the intern will assist the Store Manager in planning and attending community events.

What is the company’s stance on equal opportunity employment?

The company is an Equal Opportunity Employer, including disability and veterans.

What should I do if I encounter a customer complaint?

Interns are expected to report customer complaints to management.

How will my performance be evaluated during the internship?

Interns will complete an evaluation of the internship program upon completion.

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Walgreens is a leading pharmacy and retail company in the United States, providing a wide range of health and wellness products, prescription medications, and services. Their ultimate aim is to champion the health and well-being of communities by offering convenient and accessible healthcare solutions. Walgreens focuses on improving health outcomes and ensuring that customers have access to essential health services and products.