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Community Operations Work Student (all genders) in Berlin

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Dott

Feb 10

  • Internship
    Full-time
    Off-cycle Internship
  • Customer Relations
  • Berlin

AI generated summary

  • You need excellent organizational skills, C2 German & business English fluency, Google Suite experience, strong attention to detail, and the ability to multitask in a fast-paced environment.
  • You will manage daily fines operations, process incoming fines, maintain and update fine trackers, and coordinate with stakeholders and legal firms in Berlin.

Requirements

  • Excellent organisational skills.
  • Strong attention to detail.
  • Minimum C2 level in German & business fluent level in English, both verbally and in writing.
  • Experience with GoogleSuite (Sheets, Forms).
  • Ability to multitask and prioritize tasks effectively in a fast-paced environment.

Responsibilities

  • Own the day-to-day fines management operations, including processing incoming parking fines mail from the German authorities and being the first point of contact for our Fines Management Project stakeholders (Senior PMO Commercial, Director Public Policy DACH and Finance Team).
  • Maintain a fine tracker and update it as needed, ensuring efficiency and cost-effectiveness.
  • Assist with maintenance of the Finance Team's fines tracker, including data entry and document organisation.
  • Forward relevant processed fines mail to the appropriate stakeholders in the other German cities and/or a legal firm.
  • Your work would be at the office at Lobeckstraße 36-40 in Berlin.

FAQs

What is the job title for this position?

The job title is Community Operations Work Student (all genders).

Where is this job located?

This job is based in Berlin, specifically at Lobeckstraße 36-40.

What are the main responsibilities of this role?

The main responsibilities include owning the day-to-day fines management operations, processing incoming parking fines mail, maintaining a fine tracker, assisting with data entry and document organization, and forwarding relevant processed fines mail to stakeholders.

What qualifications are required for this position?

The ideal candidate should have excellent organizational skills, strong attention to detail, a minimum C2 level in German and business fluent level in English, experience with Google Suite (Sheets, Forms), and the ability to multitask and prioritize effectively.

What is the work schedule for this role?

This position is a part-time working student role.

Is experience in a specific area required for this position?

While prior experience in fines management is not specifically mentioned, the ability to handle organizational tasks and attention to detail is essential.

What skills are emphasized for candidates?

Candidates should possess excellent organizational skills, strong attention to detail, proficiency in German and English, experience with Google Suite, and multitasking abilities in a fast-paced environment.

Is there an emphasis on diversity and inclusion at Dott?

Yes, Dott actively encourages a diverse and inclusive environment and takes affirmative action to ensure equal opportunity for applicants.

How should applicants prepare their application?

Applicants should express why they are suited for the job and highlight the value they can add to the team, even if they do not meet all the listed requirements.

Does Dott support applicants with disabilities?

Yes, Dott encourages applicants living with disabilities, chronic illness, or neurodiversity to inform them to ensure a smooth application process.

What should candidates know about personal data processing?

Candidates should be aware that Dott processes personal data in accordance with the General Data Protection Regulation (GDPR) and can read the Candidate Privacy Statement for more information.

Meet #Dott! We're a shared micromobility operator that’s here to free our cities with clean rides for everyone.

Technology
Industry
501-1000
Employees
2018
Founded Year

Mission & Purpose

Hi there! Meet Dott We're a shared #micromobility operator that’s on a mission to free our cities with clean rides for everyone. We believe that by collaborating with our municipalities and communities, we can create more inclusive cityscapes with less congestion and pollution for people, cities and the planet. To get there, we’re delivering accessible, convenient and safe rides to make green travel the easy choice for everyone in Europe. Founded in 2018 and headquartered in Amsterdam, Dott recently raised a Series B investment of $85 million, led by Belgian-based Sofina. Our crew of experienced and passionate leaders in Europe's mobility and tech scene is growing, with teams all across the continent. Check our open roles and join us for the ride! Unlock Your City