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Customer Advocacy Internship - Orlando, FL

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Marriott International

1mo ago

  • Internship
    Full-time
    Summer Internship
  • Customer Relations
    Hospitality & Retail
  • Orlando
  • Quick Apply

AI generated summary

  • You should be pursuing a college degree, preferably in Hospitality or Business Management. Prior hospitality experience is preferred, and dress must adhere to professional standards.
  • You will support operations, engage in marketing and sales initiatives, contribute to department projects, learn about guest satisfaction, and embody company values and beliefs.

Requirements

  • Candidate should be pursuing a college degree at any level (Freshmen, Sophomore, Junior or Senior)
  • It is preferred that the candidate is actively pursuing a degree in Hospitality or Business Management
  • Candidates who have an undecided major may also be considered.
  • Prior Hospitality experience preferred.
  • Past Interns who are interested in completing an additional internship will be considered first. Previous performance rating will be taken into consideration.
  • Corporate Interns must adhere to Marriott Vacations Worldwide Corporation Policy HR-EMP-19 Standards of Appearance.
  • Non-uniformed interns should dress with good business taste and in clothing appropriate to their jobs. Good business taste does not include ripped blue jeans, shorts, spandex pants, tank tops, midriffs, halter tops, or other generally recognized casual sportswear. Dress or skirt length should be no shorter than four inches above the knee. All interns must wear proper undergarments.

Responsibilities

  • Participating in operational duties within assigned department
  • Learning about corporate-level marketing operations, sales business initiatives, call center operations or customer advocacy
  • Learning and performing the job duties of the position(s) within their assigned department
  • Being involved in department projects
  • Learning components of what drives Guest Satisfaction and Associate Engagement on site
  • Demonstrating the company's values and core beliefs

FAQs

What is the duration of the Customer Advocacy Internship?

The Customer Advocacy Internship is designed to last 3-6 months, depending on the participant's availability and the needs of the department.

Is this internship paid?

Yes, all College Internships are paid at an hourly wage.

Are there specific educational requirements for the internship?

Candidates should be pursuing a college degree at any level, preferably in Hospitality or Business Management, though those with an undecided major may also be considered.

What prior experience is preferred for applicants?

Prior Hospitality experience is preferred, and past interns interested in completing an additional internship will be given priority consideration.

What kind of projects will interns be involved in?

Interns may participate in operational duties within the assigned department and be involved in department projects, contributing to guest satisfaction and associate engagement.

What are the dress code requirements for the internship?

Interns must adhere to Marriott Vacations Worldwide's Standards of Appearance, dressing in good business taste and avoiding casual sportswear, ripped jeans, shorts, and similar attire.

What are the internship perks?

Interns receive discounts and perks at Marriott International and Marriott Vacations Worldwide brands for themselves, friends, and family, along with competitive pay.

Will the internship provide opportunities for future employment?

Yes, successful College Interns will be given a high level of consideration when applying for future career opportunities with Marriott Vacation Club.

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Marriott International

Travel & Leisure
Industry
10,001+
Employees
1927
Founded Year

Mission & Purpose

Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of nearly 8,300 properties under 30 leading brands spanning 138 countries and territories. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Community Guidelines: We reserve the right to remove without any notice content that we determine in our sole discretion is offensive or illegal, contains personally identifiable information, trademarks or copyrights belonging to a third party, advertises a third party’s products or services, or is otherwise inappropriate. Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.

Benefits

  • Travel Perks & Benefits

    We encourage you to explore the world around you, so we offer generous hotel and food discounts at thousands of our global properties. What a way to travel! We look after our associates, which is why we also have a comprehensive and competitive benefits program.

  • Recognition & Rewards

    Marriott recognizes success and commitment. We honor and encourage leadership and exceptional service. We also give bonuses for successful referrals and we reward long service. We believe hard work should be acknowledged.

  • Growth Opportunities

    Marriott believes in a career that flourishes with you. We also believe that wider experiences often provide a more enriching experience. We offer professional development, mentoring and training to help you get to where you want to go.