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Customer Experience Graduate

  • Internship
    Full-time
    Placement Program
  • Customer Relations
    Marketing

AI generated summary

  • You should be a confident communicator, proactive self-starter, effective in managing priorities, data-savvy, and skilled at analyzing statistics to engage with dealer partners and assess market trends.
  • You will analyze data, support fleet sales, manage Salesforce tasks, engage with dealers, and present credible information to shape strategic decisions over a two-year rotational role.

Requirements

  • Be a key communicator, confident, and present.
  • Be a self-starter, proactive, and interested in the details of projects.
  • Manage priorities and workload effectively.
  • Own data sets, ensuring they are credible and valid before presenting.
  • Look at the general onward progress of the region.
  • Engage with a very motivated network of dealer partners.
  • Analyse statistics to understand market trends and performance.

Responsibilities

  • As a Customer Experience Graduate, you’ll become a valued member of our Sales & Marketing team, where you’ll immerse yourself in our strategic planning, volume analysis, data analysis, and network presentation.
  • This rotational role spans over two years and allows you to gain hands-on experience across various areas, including fleet sales efficiency, letter writing, and administrating regions through Salesforce.
  • Working alongside a collaborative, cross-functional team, you'll help shape relationships with the Aston Martin Dealer network.
  • Be a key communicator, confident, and present.
  • Be a self-starter, proactive, and interested in the details of projects.
  • Manage priorities and workload effectively.
  • Own data sets, ensuring they are credible and valid before presenting.
  • Look at the general onward progress of the region.
  • Engage with a very motivated network of dealer partners.
  • Analyse statistics to understand market trends and performance.

FAQs

What is the role of a Customer Experience Graduate?

The Customer Experience Graduate will work within the Sales & Marketing team, gaining hands-on experience in strategic planning, volume analysis, data analysis, and network presentation over a rotational two-year period.

What kind of projects will I be involved in?

You will work on cutting-edge projects across the automotive industry, including fleet sales efficiency, letter writing, and administrating regions through Salesforce.

What skills are required for this position?

You should be a key communicator, self-starter, proactive, able to manage priorities, own data sets, engage with dealer partners, and analyze statistics to understand market trends and performance.

What opportunities for growth does this role offer?

This role offers a unique opportunity to grow your career quickly, work on innovative projects, and build connections within the business.

Where will the job be based?

The position will be based at Aston Martin’s Gaydon headquarters, with occasional travel to other sites and company events.

What is the starting salary for this position?

The starting salary for the Customer Experience Graduate is £34,200, with performance-based increments.

Are there any additional benefits offered?

Yes, the role includes an annual discretionary bonus, medical cover, life assurance, a pension scheme, access to a car scheme, and a range of partner discounts.

What is the culture like at Aston Martin?

Aston Martin celebrates diversity and inclusion, welcoming unique contributions in terms of education, opinions, culture, ethnicity, race, gender identity and expression, and more.

Is prior experience required for this position?

The role is intended for recent graduates, so prior experience is not required but a passion for the automotive industry and a desire to learn are essential.

How can I apply for the position?

Interested candidates can apply for the position through the application process outlined in the job posting.

#INTENSITYDRIVEN

Automotive
Industry
1001-5000
Employees
1913
Founded Year

Mission & Purpose

Aston Martin. The pinnacle of automotive engineering underpinned by the strongest portfolio of cars in the brand’s history. Housed at Gaydon, Warwickshire, Aston Martin is a collective with a clear vision to become the most desired ultra-luxury brand. This belief is solidified by five values: Unity, Openness, Trust, Ownership and Courage with a commitment to make a great place to work and developing the finest talent. All this whilst connecting drivers across the world to the very soul of the car. A pulsating experience that races through every disc, every capillary of the bloodstream.