Customer Experience Intern

SentinelOne

Apr 16

Applications are closed

Internship
Full-time
Off-cycle Internship
Customer Relations

Requirements

Must be currently enrolled in a full-time, degree-seeking program with an expected graduation date in 2025
Some exposure to Salesforce Communities
Interest in content creation, and/or content enablement
Enthusiastic, driven and confident: the ability to clearly and persuasively articulate the company’s mission, product and business opportunity

Responsibilities

Ensure that SentinelOne is portrayed in a positive, authentic way as an ethical provider of reliable, effective and scalable security solutions
Collaborate with members of the Customer Experience team to ensure the overall success of our customers; and assist other members of the Customer Success organization
Help facilitate content for Community posts, questions, and discussions
Assist in testing different use cases in our Community sandbox environment
Review analytics related to our Community, and run monthly reports related to our Community’s Threat Center
Provide ongoing support to Community-related items, such as dedicated pages, announcement pages, blog feeds, and more
Assist in the creation of one-pagers, data-sheets, videos, for external and internal consumption
Ensure that contributed projects meet reasonable expectations in regard to documentation quality, and overall usability and utility

SentinelOne

Secure your enterprise with the autonomous cybersecurity platform. Endpoint

Technology

Industry

1001-5000

Employees

2013

Founded Year

Mission & Purpose

SentinelOne is a leading provider of autonomous security solutions for endpoint, cloud, and identity environments. Founded in 2013 by a team of cybersecurity and defense experts, SentinelOne revolutionized endpoint protection with a new, AI-powered approach. Our platform unifies prevention, detection, response, remediation, and forensics in a single, easy-to-use solution. Our endpoint security product is designed to protect your organization's endpoints from known and unknown threats, including malware, ransomware, and APTs. It uses artificial intelligence to continuously learn and adapt to new threats, providing real-time protection and automated response capabilities. SentinelOne's approach to security is designed to help organizations secure their assets with speed and simplicity. We provide the ability to detect malicious behavior across multiple vectors, rapidly eliminate threats with fully-automated integrated response, and adapt their defenses against the most advanced cyberattacks. We are recognized by Gartner in the Endpoint Protection Magic Quadrant as a Leader and have enterprise customers worldwide. Our customers include some of the world's largest companies in various industries such as finance, healthcare, government, and more. At SentinelOne, we understand that cybersecurity is a constantly evolving field and that the threats facing organizations are becoming increasingly sophisticated. That's why we are committed to staying at the forefront of technology and innovation and providing our customers with the best protection against cyber threats. We offer our customers a wide range of services, including threat hunting, incident response, and incident management. Our team of experts is available to assist you 24/7 and can help you respond to and manage cyber incidents quickly and effectively.