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Customer Service Assistant - Under 18

Applications are closed

  • Internship
    Full-time
    Off-cycle Internship

Requirements

  • Full of determination, enthusiasm, and be able to work in fast-paced environment
  • A nothing is too much trouble attitude
  • Able to provide high levels of customer service and have strong communication skills
  • Fully flexible around working pattern (evening and weekends will be required)
  • Be approachable and helpful
  • Be organised and able to multi-task
  • A strong team player

Responsibilities

  • - Deliver an outstanding experience for our customers
  • - Book customers in at reception
  • - Be a point of contact for customer questions
  • - Be alert to sales opportunities
  • - Host individuals and children's parties
  • - Deliver food to the lanes
  • - Keep the centre clean and tidy
  • - Work efficiently, show initiative and be friendly
  • - Provide exceptional customer service
  • - Be confident and comfortable when dealing with customers

FAQs

What is the age requirement for this position?

This position is specifically for candidates under 18 years of age.

What qualities are you looking for in a Customer Service Assistant?

We are looking for individuals who are full of determination, enthusiasm, and can work in a fast-paced environment. A positive attitude and good communication skills are essential.

What are the primary responsibilities of a Customer Service Assistant?

As a Customer Service Assistant, you will be responsible for booking customers at reception, answering customer questions, hosting parties, delivering food, and maintaining a clean environment.

Are there flexible working hours for this role?

Yes, candidates must be fully flexible around the working pattern, which will include evening and weekend shifts.

What training will be provided for new employees?

While prior experience is not required, we will provide training to ensure you develop the skills needed to deliver exceptional customer service.

What benefits do employees receive?

Employees enjoy benefits such as retailer discounts, free bowling for family and friends, free food during shifts, enhanced leave options, and health care cash back schemes.

Is career development available at this company?

Yes, Tenpin is committed to career development, with many managers starting as Team Members and progressing into management or senior roles.

How can I apply for this position?

If you are ready to apply, you can click on the application link and complete the short application process, which takes about 2 minutes.

Will I have a chance to work at an entertaining environment?

Absolutely! Our centres provide a fun and entertaining environment, making it a fantastic place to work.

The Ultimate Entertainment Complex For All

501-1000
Employees
2003
Founded Year

Mission & Purpose

The Ten Entertainment Group is one of the largest bowling companies in the UK operating across over 50 sites, all trading under the Tenpin brand. On top of the impressive 1,200 bowling lanes across our portfolio, we also offer a broad selection of indoor entertainment options including private karaoke, laser tag, soft play, escape rooms by Houdini’s, and themed crazy golf. These core activities are complemented perfectly by our arcades, table tennis and pool tables, as well as fully licensed bars serving a great range of food and drinks. So we have everything you need under one roof to have the best time. Bowling is one of the original social networks; it’s been a part of our families and friendships for generations, from birthday parties to first dates and it’s at the beating heart of what we do. It has now been boosted by our full range of indoor activities which are also perfect for celebrating special occasions as well as enjoying valued time with family and friends. Do you fancy being on the Winning Team? Are you fun-loving, hard-working, and maybe just a little bonkers about bowling? If so, we want you on our team! We are always on the lookout for determined, customer-focused people to join the Tenpin team. Our current management and support vacancies are listed on our website job portal so take a look and if you'd like to apply, send your CV and a cover letter to jobs@tenpin.co.uk stating the role you're interested in.

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