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Customer Service Job Training Program

  • Internship
    Full-time
    Off-cycle Internship
  • Customer Relations
    IT & Cybersecurity
  • Glen Burnie

AI generated summary

  • You must be 18-29, a high school graduate or GED recipient, authorized to work in the U.S., available weekdays, motivated to learn, and without a Bachelor's degree.
  • You will participate in skill development classes, engage in internships, receive mentorship, and learn professional skills to support your career launch.

Requirements

  • You can apply to Year Up United if you are:
  • 18-29 years old
  • A high school graduate or GED recipient
  • Eligible to work in the U.S.
  • Available Monday-Friday throughout the duration of the program
  • Highly motivated to learn technical and professional skills
  • Have not obtained a Bachelors degree

Responsibilities

  • Job Posting: Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend.
  • The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Fannie Mae, Merck, Okta, or Salesforce among many other leading organizations in the Baltimore area.
  • Are you eligible?
  • You can apply to Year Up United if you are:
  • * 18-29 years old
  • * A high school graduate or GED recipient
  • * Eligible to work in the U.S.
  • * Available Monday-Friday throughout the duration of the program
  • * Highly motivated to learn technical and professional skills
  • * Have not obtained a Bachelors degree
  • What will you gain?
  • Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. Some coursework is eligible for college credit. During the internship phase, Year Up United students earn an educational stipend of $525 per week.
  • In-depth Classes Include
  • * Cyber Security
  • * Data Analytics
  • * Helpdesk/Desktop Support
  • * Project Management Support
  • * Banking & Customer Success
  • Get the skills and opportunity you need to launch your professional career.
  • 80% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.
  • PandoLogic. Category:Customer Service,

FAQs

What is the age requirement to apply for the Year Up United program?

You must be between 18 and 29 years old to apply for the Year Up United program.

Do I need a college degree to apply?

No, you do not need to have obtained a Bachelor's degree to apply for the program.

Will I receive any financial support during the program?

Yes, participants receive an educational stipend of $525 per week during the internship phase.

What kind of support can I expect in the program?

You will receive personalized coaching and mentorship, as well as support in developing professional business skills, interviewing techniques, and resume building.

Where can I intern during the program?

Internships may be available at leading organizations such as Fannie Mae, Merck, Okta, Salesforce, and many others in the Baltimore area.

What types of classes are included in the Year Up United program?

In-depth classes include Cyber Security, Data Analytics, Helpdesk/Desktop Support, Project Management Support, and Banking & Customer Success.

What is the employment rate of Year Up United graduates?

80% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation.

What is the average starting salary for employed graduates?

Employed graduates earn an average starting salary of fifty-three thousand dollars per year.

Is there a requirement for my availability during the program?

Yes, you must be available Monday through Friday throughout the duration of the program.

Can I get college credit for the coursework?

Yes, some coursework is eligible for college credit.

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