Customer Success Intern

Dynatrace

Feb 4

Applications are closed

Internship
Full-time
Starts on Jul 14
Summer Internship
Customer Relations
Denver

Requirements

Education: Currently working towards a bachelor's degree in Business or a related field
Local to Denver or Detroit and able to come to the office 3 days a week.
Preferred:
Work experience: 0-1 Years.
Considering a career in the business side of software and technology
Ability to identify different challenges and think creatively to work towards a solution
Strong analytical skills
Familiar with one or more of the following technologies: Microsoft Excel, Microsoft Sharepoint
Familiarity with different cloud technologies and Software as a Service (SaaS)
Passionate about learning new solutions and technology
Strong written and verbal communication skills.
Ability to work individually and in a team environment.

Responsibilities

Collaborate with senior members of the team on customer success and renewal activities for Dynatrace customers
Contribute to any existing and/or future project initiatives
Analyze and research certain dynamics of our existing customer base to help discover existing trends
Support the Customer Success team by identifying different challenges and researching solutions
Work with members of the team to help create customer outreach campaigns that will drive further adoption of the Dynatrace platform
Review existing processes with the goal of helping to improve where possible

Dynatrace

Cloud done right.

Technology

Industry

1001-5000

Employees

2005

Founded Year

Mission & Purpose

Dynatrace (NYSE: DT) exists to make the world’s software work perfectly. Our unified platform combines broad and deep observability and continuous runtime application security with the most advanced AIOps to provide answers and intelligent automation from data at an enormous scale. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences. That’s why the world’s largest organizations trust the Dynatrace® platform to accelerate digital transformation.