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Internship

Customer Success Intern

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GitHub

•

19d ago

🚀 Off-cycle Internship
đź’» Remote
⌛ Closed
Applications are closed

Off-cycle Internship

Customer Relations

Description

  • GitHub helps companies and organizations succeed by allowing them to build better software together, faster. As an intern on the Revenue team, you will work closely with GitHub’s senior leaders to put developers - our customers - in a position to push the boundaries of what’s possible so they can make the world better. Our team is composed of talented individuals in Customer Success, Corporate Sales, Field Services, and Revenue Operations & Enablement.
  • As a Revenue Intern within the Customer Success organization at GitHub, we will teach you the ins-and-outs of the software development lifecycle, our products, and how we differentiate ourselves from the competition. You'll learn how to research companies and engage with customers while working in a fast-paced, collaborative, and highly supportive work environment. Plus, you'll have a little fun while you are at it!

Requirements

  • Required Qualifications:
  • You are currently in the process of obtaining a Bachelor’s degree in Computer Science, Business Administration, or similar area of study with an expected conferral date between December 2025 and August 2026 prior to starting at GitHu
  • Preferred Qualifications:
  • Passion for GitHub and our mission to make developers' lives better
  • A desire to learn more about a Revenue organization at a high-technology company
  • The ability to empathize with every aspect of the customer experience
  • Experience or interest in coding
  • Comfortable collecting and prioritizing input from various stakeholders on a project
  • Passionate about learning new tools and technology and implementing them
  • Excellent verbal and written communication skills
  • Collaborative and team oriented

Education requirements

Currently Studying
Bachelors

Area of Responsibilities

Customer Relations

Responsibilities

  • Work on potential Customer Success projects such as…
  • Assist in the development and implementation of event marketing strategies to promote upcoming events while helping develop an event playbook for the Accreditations, Certifications & Enablement team.
  • Assist in developing and implementing a marketing strategy and campaign for public certifications and help create content for social media platforms.
  • Internal review of discounting practices for Premium Plus and Premium support and Expert Services offerings as well as creating sales oriented customer facing content for Premium Support.
  • Technical Support knowledge system and document maintenance and optimization
  • At the end of your internship, you will provide the Leadership team with a summary of lessons learned.

Details

Work type

Full time

Work mode

remote