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Customer Success Intern

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HP

10d ago

  • Internship
    Full-time
    Summer Internship
  • IT & Cybersecurity
    Business, Operations & Strategy
  • Spring

AI generated summary

  • You must be a college student returning after the internship, possess strong communication and organizational skills, and have a basic understanding of customer success and tool adoption.
  • You will identify account opportunities, support Value Reviews and Customer Success Plans, implement change management, collaborate on customer success plans, and track adoption metrics.

Requirements

  • Currently enrolled in a four-year college and returning to school after the internship.
  • Strong communication and organizational skills.
  • Basic understanding of customer success and tool adoption.

Responsibilities

  • Assist in identifying account-level opportunities for adopting Gainsight and People.AI.
  • Support the adoption of Value Reviews and Customer Success Plans to ensure 100% adoption.
  • Help implement change management processes and track adoption metrics.
  • Collaborate with teams to structure and implement customer success plans.
  • Monitor and report on the success of adoption initiatives and tool usage.

FAQs

What is the location for this internship position?

The internship position is located in Houston.

Will HP sponsor work authorization for this position?

No, this opportunity will not offer work authorization sponsorship in the future.

What is the duration of the internship?

The internship is a 12-week paid summer program.

What are the pay rates for this internship?

The pay range for this position is $23 to $28 per hour, which applies to US candidates only.

Is there an opportunity for a full-time role after the internship?

Yes, the internship is intended for conversion to a full-time role pending performance evaluation and available headcount.

What are the preferred majors for this internship?

Preferred majors include Business Administration, Marketing, Information Technology, and Management.

What kind of projects will interns work on?

Interns will work on significant projects that provide real-world challenges and will not involve tasks like paper filing.

What benefits does HP provide for US interns?

HP offers a comprehensive benefits package, including health, dental, and vision insurance, as well as paid time off, parental leave, and more for interns working at least 20 hours weekly.

Are there any specific skills required for this position?

Yes, candidates should have strong communication and organizational skills, as well as a basic understanding of customer success and tool adoption.

Are historically underrepresented groups encouraged to apply?

Yes, candidates from historically underrepresented groups in the technology sector are encouraged to apply.

Technology
Industry
10,001+
Employees

Mission & Purpose

Our vision is to create a world where innovation drives extraordinary contributions to humanity. This vision guides everything we do, how we do it, and why we do it. Our technology – a product and service portfolio of personal systems, printers, and 3D printing solutions – was created to inspire our vision and we are doing everything in our power across climate action, human rights, and digital equity to make it so. We believe thoughtful ideas can come from anyone, anywhere, at any time. And all it takes is one to change the world.