Logo of Huzzle

Customer Success Intern

image

HP

11d ago

  • Internship
    Full-time
    Summer Internship
  • IT & Cybersecurity
    Business, Operations & Strategy
  • Spring

AI generated summary

  • You must be enrolled in a four-year college, returning after the internship, and possess strong communication, organizational skills, plus basic understanding of customer success and tool adoption.
  • You will identify opportunities for software adoption, support customer success plans, track change management metrics, collaborate with teams, and report on adoption initiatives.

Requirements

  • Currently enrolled in a four-year college and returning to school after the internship.
  • Strong communication and organizational skills.
  • Basic understanding of customer success and tool adoption.

Responsibilities

  • Assist in identifying account-level opportunities for adopting Gainsight and People.AI.
  • Support the adoption of Value Reviews and Customer Success Plans to ensure 100% adoption.
  • Help implement change management processes and track adoption metrics.
  • Collaborate with teams to structure and implement customer success plans.
  • Monitor and report on the success of adoption initiatives and tool usage.

FAQs

What is the location of the Customer Success Intern position?

The Customer Success Intern position is located in Houston.

Will this internship provide work authorization sponsorship in the future?

No, this internship is intended for conversion to a full-time role that will not offer work authorization sponsorship in the future.

Are there any specific eligibility requirements for applicants?

Yes, interested candidates must be currently eligible to work in the US and must not require work authorization sponsorship in the future.

Is this internship paid?

Yes, this internship is a paid position with a pay range of $23 to $28 per hour for US candidates.

What is the duration of the internship?

The internship is designed to last for 12 weeks.

What type of tasks will the intern be responsible for?

The intern will assist in identifying account-level opportunities for adopting Gainsight and People.AI, support the adoption of Value Reviews and Customer Success Plans, help implement change management processes, collaborate on customer success plans, and monitor adoption initiatives.

What are the preferred majors for applicants?

The preferred majors include Business Administration, Marketing, Information Technology, and Management.

What benefits are offered to US Interns working at least 20 hours weekly?

Benefits include health, dental, and vision insurance, long term/short term disability insurance, an employee assistance program, a flexible spending account, life insurance, and generous time-off policies.

Are there any diversity and inclusion initiatives associated with this internship?

Yes, HP encourages candidates who identify with historically underrepresented groups in the technology sector, such as African Americans, Latinos, Native Americans, individuals with disabilities, and Veterans, to apply.

Will the intern have opportunities for networking during the program?

Yes, the internship includes a thoughtful balance of networking opportunities, executive speakers, community involvement, and engaging projects.

Technology
Industry
10,001+
Employees

Mission & Purpose

Our vision is to create a world where innovation drives extraordinary contributions to humanity. This vision guides everything we do, how we do it, and why we do it. Our technology – a product and service portfolio of personal systems, printers, and 3D printing solutions – was created to inspire our vision and we are doing everything in our power across climate action, human rights, and digital equity to make it so. We believe thoughtful ideas can come from anyone, anywhere, at any time. And all it takes is one to change the world.