Logo of Huzzle

Internship

• Starts Jun 2

Customer Success Specialist Intern

Logo of SpyCloud

SpyCloud

29d ago

🚀 Off-cycle Internship

Austin

AI generated summary

  • You must be pursuing a related degree, work well in a team, take initiative, have an interest in technology, and be located in Austin for the summer with weekly on-site attendance.
  • You will support the Customer Success team by managing customer records, assisting with data analysis, participating in meetings, and taking on ad hoc tasks to support departmental goals.

Off-cycle Internship

Sales & Business DevelopmentAustin

Description

  • As a Customer Success Specialist intern based at SpyCloud’s Austin, Texas office, you will have the opportunity to play a vital role in ensuring our customers' success by supporting customer lifecycle management and technical tasks. Working with our team, you'll handle documentation, reporting, analytics, and onboarding efforts.

Requirements

  • Pursuing a degree in Business Administration, Communications, Psychology, Sociology or related major.
  • Demonstrated ability to work effectively in a team environment.
  • Proactive mindset with a willingness to take initiative and drive projects forward.
  • Interest in technology, project management, and customer success.
  • Familiarity with customer success platforms is a plus.
  • Located in Austin, Texas for the duration of the summer term (June 3rd - August 2nd)
  • On-site attendance once a week

Education requirements

Currently Studying

Area of Responsibilities

Sales & Business Development

Responsibilities

  • Support the Customer Success team by assisting in administrative tasks and documentation management.
  • Aid in organizing and maintaining customer records, including contact information and engagement history.
  • Assist with data analysis using tools like Gainsight to track customer health and engagement metrics.
  • Participate in team meetings and training sessions to gain insights into customer success strategies and processes.
  • Take on ad hoc tasks and projects to support departmental goals and initiatives.

Details

Work type

Full time

Work mode

office

Start date

Jun 2, 2024

Location

Austin