Logo of Huzzle

Internship

Customer Support - Intern 6 months

Logo of Moneyfarm

Moneyfarm

13d ago

🚀 Off-cycle Internship

London

AI generated summary

  • You need fluent English, a degree in Economics, digital savvy, excellent communication, organization, and problem-solving skills, and a positive, team player attitude.
  • You will assist investment consultants with customer-related admin tasks, support clients, handle feedback, and document interactions.

Off-cycle Internship

Customer RelationsLondon

Description

  • We are now looking for an enthusiastic and eager intern to assist with the nvestment Advisory team across clusters of activities and support senior colleagues on customer-related administrative activities, including following up on pension transfer documentation, verifying bank statements, sending system emails, and updating client details on the platform. This is an excellent opportunity for someone aiming to start their career in financial services as you will touch most of the steps of clients' investment journey and learn about our products and platforms.

Requirements

  • Fluent English verbal and written communication skills.
  • Professional written and spoken communication skills.
  • A degree in Economics or similar.
  • A passion for startups and a strong interest in building a career in the Financial Services Industry.
  • What we expect from you:
  • Excellent interpersonal skills and listening skills.
  • Digital savvy.
  • A self-starter and multi-tasker - while remaining responsible and detail-oriented.
  • Sharp, eager to learn, to have an impact, initiative taker and problem-solver.
  • Be a team player with a positive ‘can-doʼ attitude.
  • Excellent organisation and prioritisation skills.
  • Ability to accurately perform tasks in a timely manner.

Education requirements

Open to All Students

Area of Responsibilities

Customer Relations

Responsibilities

  • Providing investment consultants with support on customer-related administrative activities, including following up on pension transfer documentation, verifying bank statements, sending system emails, and updating client details on the platform
  • Support our customers by helping them make the most of Moneyfarmʼs unique value proposition and responding to their questions and requests.
  • Passing on customer feedback to team members and escalating issues to relevant departments
  • Documenting all customer interactions in our database.

Details

Work type

Full time

Work mode

hybrid

Location

London